Sound Leisure P23 VenueHub User manual

SOUND LEISURE
VenueHub Technology
May 2011
Cabinet Style Shown : P23 VenueHub
Sound Leisure Ltd
Sandleas Way, Leeds, LS15 8AR
T: 0845 230 1775
www.soundleisure.com
ISSUE 2.0

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Introduction
This is a computer based digital audio jukebox system manufactured in the UK by Sound
leisure Ltd. Up to 30,000 Audio tracks are stored locally on the computers hard drive.
The customer inserts coins and selects tracks via a drag and drop style touch screen.
These songs are then played through the locations sound system or through the on
board amplifier situated within the machine.
Content is updated via a DVD or online via the internet. In addition millions of tracks can
be searched through and downloaded by the customer directly from the central server. It
is possible to manually adjust the machines program whilst at the Jukebox or make
changes to many of the settings via the OPWEB™ site remotely.
In addition to a vast choice of music the VenueHub technology also offers Bingo, Quiz,
RSS Feeds, Apps and advertising facilities.
Operation
The customer selects tracks by means of a touch screen interface.
Tracks are organised into Main Categories (such as Seventies Music)
The customer makes a selection by touching the screen on a selected category or track
To view further pages the customer can use the arrows or simply swipe the screen in the
direction that they wish to search.
To make a selection the customer inserts money and simply double taps the song on the
screen. Alternatively the track can be dragged to the orange coloured play box. After
been asked to confirm the selection the song is added to the play list. At any time the
customer can return to the main category page and add additional songs to their playlist.
Track Preview
Once a track has been dragged into the play box the customer can press and hold the
Preview screen to allow up to 15 seconds of the track to be previewed to ensure it is the
track that they want to play.
Recommended Tracks
Once a track has been confirmed to play the Jukebox will automatically recommend
further tracks that are often selected by customers who have listened to that artist.
Local Search Methods
There are four main ways in which a song can be searched by the customer,
By searching through a main music category,
By pressing the SEARCH button and using the search by Artist, by Track or by Date
Artist Suggestions
Artist suggestions are displayed to the customer as they search by ARTIST. As soon as
they have typed in 3 letters the VenueHub will try to assist in finding the required artist.

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On Line Search Methods
When enabled by activating the UNLIMITED TIMERS found under the INTERNET
FEATURES heading in the engineers menu the customer can search through millions of
tracks that are stored on a central server. This option is browsed through in the same
way as the local search.
Categories
The main categories show the Genres of music available to the customer. The number
and type of genres available depends upon the profile that has been loaded onto the
machine. NOTE: when the online search facility is enabled the VenueHub profile cannot
be adhered too.
Search by Artist
This allows the customer to search for an Artist (local or online) Once a chosen artist has
been found they then have the option to view the most popular tracks by that artist, A-Z
search or view the tracks in date of release order
Search by Track
This allows the customer to search for a specific track (local search)
Search By Date
Gives the customer the option to select any date from 1960 to present day (Date of Birth,
Wedding Anniversary etc.) and will show the official Top 40 on the chosen date
Service Menu
(Collectors / Engineers Menus)
When the jukebox door is opened two menus appear on the Screen. To select an option
touch it on screen.
Collectors Menu
Engineers Menu
Collectors Menu
Touch the ‘Collectors Menu’ button on screen to enter the ‘Collectors Menu’, the
contents of which can be set up in the engineer’s menu using the ‘Menu Setup’ option.
OPWEB™
The OPWEB™ system is used as the web portal for Milestones and VenueHub based
Jukeboxes that are online. The website displays income, updates, On Off times etc. In
addition to this the website will provide interactive functionality with the Jukebox allowing
you to change BGM, P.O.P, Profile, remote reboot etc. A secure sign on page greets the
visitor. This password-protected entrance can provide different levels of access to
different employees in your organisation – so only certain pages are visible to certain
staff.
Once signed in the initial view is of the company’s whole estate of online jukeboxes.

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Sites named by list – with installation dates – income growth – sites weekly average and
estate average. The current connected status is displayed REAL TIME- and the last
update taken by the sites jukebox is detailed. By clicking on the actual site name – the
individual site data screens can be accessed for deeper analysis and remote jukebox
configuration. For more details on the OPWEB™ system please contact Sound Leisure
Sales or Soundnet.
Workshop Preparation & Internet Connectivity
NOTE : The VenueHub must be kept ONLINE at all times to ensure that it receives it’s
scheduled music and program updates. Chart music is delivered on a Monday evening
and albums and core tracks are delivered on Thursdays.
To enable you to test and prepare the VenueHub for site it should be connected to the
internet. There are Four ways that this can be done:
•ADSL – Via a router and CAT5 cable
•ADSL -Via Wi-Fi connection (Edimax EW7711 USN Wireless USB drivers
available on machine)
•3G modem – plugged directly into the VenueHub PC
•MiFi – WiFi connection via a 3G router
Failure to test the internet operation prior to site installation may result in difficulties when
the actual installation takes place.
The most secure and efficient method of connecting to the internet is by wired ADSL via
a router. Both 3G and WI-FI systems can be problematic at times. If the Wi-Fi option has
to be used it is recommended that prior to the installation taking place the Wi-Fi status is
checked in the venue at the position where the jukebox is to be installed. This is done by
taking a WI-FI equipped product such as an iPad, Laptop PC, smart phone or similar
product to site to check the reception status.
If there is no broadband in the venue and neither you nor the venue owner wish to install
it a 3G modem or Mi-Fi may well be the solution. The national and area coverage must
be checked in the first instance as there is no certainly of national coverage.
Online Connection
It is recommended that a connection is made to the internet and the online server prior to
the machine being installed. This simplest way of doing this both in the Workshop and
on-site is to use a standard ADSL connection via a router. Connect a CAT5 lead
between the Jukebox computer network port and the internet router first.
ADSL Connection
Location: Engineers menu/Internet Features/Server
The procedure is as follows:
Press Server. Select Server and the screen will display “Server System”. Press
Continue. Press “Setup The Internet”. A warning screen will appear, Press OK.
Assuming you are using a hard-wired connection, select “ADSL Using a router”. Select
“Check the Internet connection”. The Google home page will be displayed if connection

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is made. In the top right hand corner of the screen will be displayed “Close Window”.
Touch this to return to Internet Setup. Touch “Main Menu”, the Server System page is
now displayed. Select “Main Menu”. This time the Internet Features page is displayed.
Touch “Return to main menu” and you are once again back on the Engineers Page.
Press “Save the settings”.
3G Mobile Modem
Connect the 3G dongle to a spare USB port on the computer. The setup procedure is
then as follows:
Enter the Engineers Menu the enter “Internet Features”. Press “Server”. The screen will
display “Server System”. Press “Continue” and then “Setup the Internet”. A warning
screen will appear. Press “OK”. The Internet Setup screen is now visible. Select “3G
Mobile Modem”. Select “Show 3G Status”. The screen will now explain how to establish
if the 3G modem is connected to the internet. A permanently lit LED on the modem
indicates that the internet connection is established. A flashing LED means that an
internet connection cannot be made. If the connection cannot be made press
“Troubleshooting” and follow the on-screen instructions using step 1 first before
proceeding to step 2. Ensure that you save the settings if your actions have been
successful. The machine will now re-boot.
3 Mobile Mi-Fi
Summary: 3 Mobile MI-FI uses 3 mobile broadband to create a wireless network (WLAN)
so you can connect devices like the VenueHub directly to the internet completely
wirelessly and without the need for a fixed broadband connection.
Mi-FI 3 Mobile WI-FI uses a 3 mobile broadband connection
plus a wireless modem to create a fully wireless network that
you can use to connect the VenueHub to the internet without
the need for wires or a BT phone line. The system is very
simple to set up and use.
The speed that you experience will depend on whether you are
in an area with "excellent coverage" (i.e. within HSDPA
coverage), "good coverage" (i.e. within 3G coverage) or
"marginal coverage" (i.e. on the edge of the 3G coverage
region. 3's HSDPA coverage region currently covers 91% of
the UK population and offers download speeds of up to of up to
2.8 Mpbs. 3 are currently rolling out 7.2 Mbps coverage across
the UK.
Note: The 3 MIFI dongle will require a 240v supply at all times. This does not need to be
positioned within close proximity of the Jukebox.
You can check 3’s coverage by using the check coverage by postcode on the 3 website.
The MI-FI 15 gigabyte modem is available from Soundnet
Soundnet’s contact details are: Contact names Megan Grace-Hughes or James
Luck.Telephone number 02076 448888
SoundNet Server
Your VenueHub is already supplied to you configured with a gate ID from SoundNet.
This unique gate ID, in conjunction with the PC number, identifies your machine to the

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SoundNet server. If for any reason the machine is moved to a new site. A new gate ID
will be required. This is supplied by SoundNet. Refer to page 28.
Location: Engineer menu/internet features/server
Checking the Internet Status
When you have established that the machine is connected to the internet it is wise to
check by going to the user screen. The RSS feed should be active. Additionally, there is
a small internet connectivity indicator LED located in the top centre of the screen. There
are three status options on this display:
•Red. No Connectivity
•Blue. Standard
•Green Unlimited Connectivity
The Green Unlimited status allows all internet activity to function correctly. Please be
aware that if you are using a 3G modem there may be a delay lasting a number of
minutes before the status indicator turns from Blue to Green.
Workshop Preparation
Before commencing work on the machine ensure that the work surface is clear and
covered so that the underside of the front door surround is not damaged whilst working
on the jukebox.
There is no need to remove the wall mounting plate from the machine at this time as it is
best left secured to the unit until such time as it is taken to site.
The door keys can be found in a cloth bag secured to the mounting plate. The standard
key for the VenueHub is an SL001. Alternative locks are available and may be
purchased via Sound Leisure Stores if required.
Open the door. Plug the power lead into the socket on top of the power supply then
connect to a local power source. Turn the internal power switch on and the switch on the
socket. Please note that there is also an on/off switch underneath the machine. When all
power switches are in the On position the machine will boot up. This process may take a
few minutes.
The first screen that you will see with the door open is the Menu Selection screen. (This
is automatically activated by the door switch that is situated at the bottom right hand
corner of the machine just below the cashbox). If you want to return to the Jukebox
interface screen whilst working with the door open simply pull the switch actuator
towards you and touch “Please close the door / return to jukebox” message that shows
on the front screen. To go back to the Engineers screen depress the switch actuator and
release. The Menu Selection screen is now visible.
The first menu you access is the Engineers/Collector Menu. These are entered by
touching the screen on the relevant title.

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Engineers Menu
In this section all of the pre installation settings are found. Before making any changes it
is good practice and indeed time saving if the actual site requirements are set within the
workshop, after which all of the non used options should be hidden to avoid confusion at
a later date.
Contactless Payment
Location: Engineers Menu/Jukebox Setup
This menu option allows the optional contactless payment system to be activated/
deactivated. You can view total Cash taken using this method of payment. There is also
a resettable meter to aid with collections.
Once you have activated the system it is possible to test a card in front of the reader to
ensure that your card is being seen by the machine. Your card will NOT be charged for
this transaction.
It is also possible to set the minimum and maximum credits that can be taken from the
card. Sound Leisure recommends that the minimum card payment should be set to
£2.00 as this offers the greatest percentage return from bank processing charges.
Once activated the P.O.P is set up following the instructions - Price Of Play - location
engineers menu/jukebox set up/price of play
Price of Play (With Contactless Payment enabled)
Location: Engineers Menu/Jukebox Setup/Price of Play
The factory default price of play is 1-50 3-£1.00 7-£2.00 for coin operation. To change
any setting the following procedure should be adopted:
Press “Jukebox setup” then “Price of Play”
Within this section there are three columns headed:
•Coin Mech
•Same
•Credit Card
The Credit Card option refers to the number of credits given if a Contactless Payment
Card is used to establish credit. This feature will only function if the Contactless Payment
module is fitted and has had the feature enabled in the Contactless Payment menu.
Setting P.O.P Without Contactless Payment
The screen display shows the number of plays and the amount of cash required in 10
pence units to establish those credits. To change any setting simply touch the section
that requires the changes and follow the instructions and prompts seen on the second
screen. To save any changes made simply press Exit.

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Online Selection
Location: Engineers menu/ Jukebox Setup/ Pricing Set up
The Price of Play settings also influence the cost of playing an audio track downloaded
from the internet server. In default, the jukebox is set so that an online selection costs 2
credits. The track will then be deposited on the hard drive of the jukebox and stay there
whilst it remains popular. In default it will stay on the hard drive for a period of 8 weeks. If
is not selected within this timescale it will be removed. If this track IS selected it will
remain on the jukebox for a further 8 weeks. To make the cost of an online selection the
same as a selection made from the jukebox hard drive or change the number weeks that
the track will be made available for selection follow the following procedure:
Press “Jukebox Setup” then “Pricing Setup”
There are two options visible these being “Online Weeks” and “Online Cost (Credits)”.
Both have “+/-“ next to them. To change the cost of playing an online track from 2 credits
to 1, in other words the same price of play for both a track taken from the jukebox hard
drive and one selected from the Internet server simply make the online cost 1. If you
want to change the number of weeks that an online track remains on the jukebox hard
drive simple change the setting using the “+/-“ options. When you have made any
required changes return to the Main Menu.
Installation of P23 VenueHub
Before you begin the installation ensure the following requirements are met:
It is recommended that all of the required site settings be set at your workshop and not
on-site.
The structure that the machine is to be fixed to is suitable to take the weight of the
machine. The P23 VenueHub weighs 35Kg.
The jukebox should not be fixed over a heat source such as a radiator or positioned
where it will be subjected to direct sunlight.
There must be a switched 240vac socket within 1.5 meters of the machine.
The space where the machine is be fitted should be wide enough to allow the door to
fully open. Note that a minimum space of 60 centimeters is required.
Select the best possible position in the location for the jukebox to ensure that the earning
potential of the Jukebox is optimized.
The Installation
The wall mounting plate from the machine is fixed to the back of the jukebox. To release
the plate open the front door and remove the cashbox. Slacken the two top screws and
remove the bottom screw.

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Proceed to mount the bracket on the wall ensuring that is perfectly level and by the using
the most appropriate fixing for the type of wall structure. The top of the bracket should be
circa 183 centimetres from the floor level.
NOTE: The jukebox ON/OFF switch is located on the bottom left hand side of the cabinet
and room should be left to enable this to be activated/deactivated.
When the bracket is fully secured to the wall ensure that the two top screws are in place,
but not fully tightened.
The mains lead is provided in a separate bag. Feed the internal connection through the
opening in the rear of the machine and plug it into the socket that can be found on top of
the power supply. Do not turn the machine on at this time.
Close and lock the front door of the jukebox, with assistance lift the jukebox onto the two
slackened screws on the mounting plate. When you are sure that the jukebox is safely
on both screws open the front door and replace the locking screw. Fully tighten all three
screws.
NOTE: Take care when opening the door as the machine may tilt on its bracket as it is
not yet fixed.
The Volume control is connected to the Jukebox via the 1026V processor board that is
located in the bottom left hand side of the P23. The RVC connections on the control
board are removable to assist with wiring. Simply pull the 4-way connector towards you
to remove.
The speakers can now be fitted and wired back to the jukebox. Care must be taken to
ensure that the connecting cables are not damaged. The speaker leads are connected to
the speaker connection pad inside the jukebox. This should only be done after the
speaker lines have been checked with an accurate digital meter. There must be no short
circuits and the resistance must not under any circumstances be less than 4Ω.
Connecting to the Internet
The jukebox may now be connected to the Internet. Only if this is done will the end user
have access to audio tracks stored on the remote server and be able to use the online
applications.
The internet connection from the jukebox to the router should be hard wired where
possible in CAT5 cable. If this is not possible a wireless connection may be used
however it must be noted that a wireless connection may not always work correctly and
subsequently cause service issues.
Please refer to the separate section of the manual titled Connecting to the Internet at this
point.
Power up the machine
There are two power switches on the VenueHub. One internal which can be found on top
of the power supply and one external which is located underneath the unit and set into
the black case. When the switches are both in the on position and the mains socket is

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also switched on the Jukebox will start its boot up sequence. It is normal for this to take a
few minutes.
When the machine has powered up successfully close the door, return to the end user
screen and check the Internet status. If this is fully functional the RSS feed will be
scrolling along the top of the screen and the internet status indicator will be green. The
small message alongside the indicator will read Online Unlimited.
Proceed to check the coin acceptance and make a number of selections. At this time you
should check the operation of the volume controls and reject as well as every speaker to
ensure that every speaker is working.
If the amplifier settings, such as maximum output level or tone quality require adjustment
please refer to the Amplification section of the manual. These should be set at this time.
Training the Licensee
It is of the utmost importance that the Licensee or his nominated member of staff
understands how the machine operates. Only if the management team understand how
the machine operates will they be able to explain to the customers how best to operate
the jukebox.
When you are totally satisfied that the installation is working correctly in every way
demonstrate the product in its entirety to the licensee so that they in turn may explain to
their customers what the new jukebox does and how it operates.
When the demonstration is concluded approval should be sort to position the tent cards
(table talkers) that came with the machine at strategic positions around the premises.
CoinMech
The coin acceptor fitted to the VenueHub is a
Comestero RM5 CCTALK
Important
A standard (non CCTALK) RM5 will not work in the
VenueHub.
Overview
The CCTALK mechanism allows the OPWEB™
management system to monitor in real time cash
acceptance. It also identifies whether or not the
acceptor is working correctly as well as a number of
other additional benefits, which are detailed in the
OPWEB™ section of the operational manual.
BGM
Introduction -Background Music or BGM
The Background Music option enables you to quickly program the jukebox, and to
automatically play tightly controlled selections of music during pre-set periods of time.
There are fifteen individual timers each of which can be profiled by:-

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1. On/Off Times.
2. Days of the week.
3. Interval between BGM Songs + Display Options.
4. BGM type, most played songs, Least played songs, BPM Range + Playlist
5. Exclude/include individual categories
6. Exclude/include individual songs.
7. Allocate individual name to any timer.
8. Change BGM Volume.
9. Prioritise timers
To set up a BGM timer first select BGM from the ‘Engineers menu’. The ‘BGM Timers’
screen will appear as shown below. From here you can enable or disable individual
timers, view a summary of a BGM timer and edit the details of a timer. Timers can be
given a relevant name e.g Monday lunchtime.
Timer Priorities and Names
The first Timer in the list has the highest priority, while the bottom Timer in the list has
the lowest priority. Therefore if timers overlap or more than one timer is programmed for
a single time slot, the BGM profile will be taken from the highest relevant timer in the list.
You can set up Timer names for all the timers. To set or change a Timer name, select
the required Timer by touching the timer on screen. The timer will be highlighted as white
text on a blue bar, once the timer is highlighted, use the ‘Move up’ and ‘Move Down’
buttons to position it’s priority within the table. Press the ‘Name Selected’ button to give
the timer a name.
Touch characters on the screen keyboard to write the Timer name in the top white
display area. If the Timer name is too long for one line it will automatically continue on a
second line.
Touch the ‘CAPS’ key on screen to toggle the keyboard between Upper and Lower
Case.
Touch the Green ‘Exit’ button to return to the main ‘BGM Timers’ Screen, discarding
anything you have typed.
Press the ‘Enter’ button to return to the main ‘BGM Timer’ screen, using the new Timer
name that you have typed.
Enabling Timers
To enable a timer select it by touching the timer on screen to highlight it as white text on
a blue bar.
The selected timer will be highlighted as white on a blue background.
Once selected press the ‘Enable’ button on the screen. You will see the Timer status
change from Disabled to Enabled.
Changing Details
Touch any Timer shown as ‘Enabled’ on the main BGM timer screen, now press the

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‘Change Details’ button. The BGM settings screen will appear.
On -Off Timers and Days
Location: Engineers menu/BGM/Change Details/Change On –Off Timers and Days
To set the days and times during which the selected BGM timer will be active press the
‘Change On / Off timers and days’ button on screen.
To set the On/Off times touch one of the orange areas marked ‘Hour’ and ‘Mins’ on
screen. When selected the squares will turn yellow. At this point use the on screen
keyboard to enter values.
Values entered in the ‘Hour’ field must be in 24 hour clock format. (00h – 23h).
To set the days on which the timer should operate touch the day(s) on screen to be
included in the current timer. Once touched the Orange ‘No’ button will change to a
green ‘Yes’ button. To return the buttons to the ‘No’ state touch them again.
Change Excluded Categories
To exclude a specific category from the BGM timer select ‘Change Excluded Categories’
from the ‘BGM settings’ screen. The ‘Change Excluded Categories’ screen appears.
To exclude a category, touch the category name on the left side of the screen.
When selected the category text will turn white on a blue background. Press the ‘Add’
button to exclude the category from the current play list.
Once a category has been excluded from the current BGM timer it will be displayed in
the white area on the right hand side of the screen under ‘Excluded Sub Categories’.Any
tracks within the excluded category will not be used during this BGM timer. To remove a
category from the ‘Excluded Sub Categories’ list touch a category name on the right
hand side of the screen, when selected the category text will turn white on a blue
background. Once selected press the ‘Remove’ button on screen. The selected category
will now return to the ‘Included sub categories’ area on the left hand side of the screen
and any tracks contained within the category will be included in the current BGM timer
play list. Once you have excluded all the required sub categories from the current BGM
timer press the back button to return to the ‘BGM settings’ screen.
Warning If you have enabled the ‘ONLY DISPLAY THE SONGS THAT ARE IN THE
BGM RANGE’ option, removing a category will result in the category graphics
being hidden on the customer interface. No tracks from the exclude category will
be available for customer selection.
BPM and Year Range
Location: Engineers Menu /BGM/Change Details/BGM Type/BPM and Year Range
The Year Range has three options:

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•You can set a range of years from Lowest to Highest, where the lowest possible
year is 1952 and the highest is the current year,
•Or any combination of years in between (i.e. 1950 – 1969),
•Or you can select ‘All Years’ to allow the current BGM timer access to the entire
Jukebox music library.
To enter the highest or lowest year, select highest or lowest box by touching it on
screen, when selected the box will turn yellow. Now enter the year using the keypad or
press the ‘Present Day’ button.
If you enter a year it will be shown in the relevant box. If you press the ‘Present Day’
button ‘NOW’ will be displayed as the highest value.
To profile the current BGM timer to play tracks from all years, touch the ‘All Years’ button
on screen. Both the Lowest and Highest values will display “ALL”.
Warning
When setting a year range which should include tracks from the current year,
always use the ‘Present Day’ setting rather typing in the current year. This
ensures that current material will continue to be played when the year changes on
New Years day.
Setting BPM Range
Touch BPM range ‘From’ window, then select the lowest BPM setting by pressing (Slow,
Medium, Fast or very Fast).
When selected the range text will turn white on a blue background.
Do the same for the highest BPM range.
Bear in mind the BPM range of tracks held on an average machine is between 60 – 185
BPM approximately.
Note: The ‘To’ Range must always be equal to or faster than the ‘’From’ Range.
Press the ‘calculate’ button to display how many tracks are within the parameters you
have entered.
BGM Volume
Location: Engineers Menu /BGM/Change Details/BGM Volume
Touch the ‘BGM Volume’ button on the BGM Settings screen to show the BGM Volume
Screen. To adjust the volume level of tracks within this BGM timer, select the appropriate
level on screen. Touch ‘Test Volume Level’ to check level of volume (button changes to
green) and ‘Test Mode On’ is displayed. The maximum BGM Volume is the same as the
current Paid Play level. If you press ‘Exit’ from the ‘Test Mode’ screen, the volume will
remain low until the end of that Paid Play and return to full level on the next.
BGM Type
Location: Engineers Menu /BGM/Change Details/BGM Type
Touch the ‘BGM Type’

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There are four available options:
•Beats Per Minute and Speed
•Most played songs
•Playlist
•Least played songs
Select one of the BGM types and then follow the instructions carefully as the set up
procedure differs between the four BGM types.
The option you select on this screen will affect the BGM options available in other
screens, as each option requires different details in order to profile the BGM tracks
played
Beats per Minute
Beats per minute refers to the tempo of a song. Each track loaded onto the machine has
a BPM rating programmed into its code, usually somewhere between 60 – 185 BPM.
A track with a slow tempo would have a low BPM rating (i.e. Frank Sinatra – Strangers in
the Night 90bpm) where as a fast track would have a much higher BPM rating.
(I.e. The Beatles – She Loves You 151bpm). To set the BPM range for a timer
Most Played Songs
Selecting this BGM type causes the jukebox to play the ‘Most Played’ selections on the
machine. The jukebox logs each paid play selection and creates a jukebox chart of all
the tracks on the machine, from most popular to least popular. This option allows the
user to define how many of the most played tracks to select for the BGM timer, (i.e.
select from the 20 most played songs) and also to exclude songs that are less than a
preset number of weeks old (i.e. ignore songs that have been on the jukebox less than 3
weeks) ‘’Last 3 Weeks’’ and “All Time Most Played”.
BGM Play List
To set up a new play list go to the following location.
Location: Engineers Menu / Custom Playlists.
First set up a new Play list. By using a Play list you may choose the tracks you want to
play within the BGM Timer. The Play list can be set to play in sequential or random
order.
Least Played Songs
When selected the least Played songs option can be used to encourage customers to
put money into the machine to allow them to hear music content that they would prefer
Interval between BGM Songs & Display Option
Location: Engineers Menu /BGM/Change Details/Interval Between Songs & Display
Option

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To set a BGM interval between each song use the on screen keyboard to enter a
value.This forces the jukebox to pause for a given time in minutes between each BGM
track.
If the Interval is set to ‘0’ then BGM plays constantly I.E. zero minutes between each
track.
If ‘ONLY DISPLAY THE SONGS THAT ARE IN THE BGM RANGE’ is set to ‘YES’
jukebox customers will only be able to see songs in the current BGM Timer range for
paid play selection. This allows you to control the ambience of an event by preventing
customers making paid play selections of songs outside the BGM range you have
chosen. To check the tracks which remain available for selection use the ‘CHANGE
EXCLUDED TRACKS’
Change Excluded Songs
To exclude a specific song from the BGM timer select ‘Change Excluded songs’ from the
‘BGM settings’ screen.
The ‘Change Excluded songs’ screen appears as shown.
The screen shows the total number of songs available to the current BGM timer, taking
into account the options chosen in all the previous ‘BGM setting’ pages.
(i.e. BPM type and rate, year range etc.)
The current BGM timers play list is listed alphabetically by the Artist’s name. Use the ‘Up’
and ‘Down’ arrows to scroll to the top and bottom of the list. This is for viewing purposes
only, BGM tracks will be selected randomly by the software.
To add a track to the ‘Excluded songs’ list touch the track name on screen. When
selected the track text will turn white on a blue background as shown above.
Press the ‘Add’ button to exclude the songs from the current play list.
Once a track has been excluded from the current BGM timer it will be displayed in the
white area at the bottom of the screen under ‘Excluded Songs’.
To remove a track from the ‘Excluded Songs’ list touch the song name on screen in the
‘excluded songs’ window. When selected the song text will turn white on a blue
background. Once selected press the ‘Remove’ button on screen. The selected song will
now return to the ‘Included songs’ area at the top of the screen and the track will be
included in the current BGM timer play list.
Once you have excluded all the required tracks from the current BGM timer press the
back button to return to the ‘BGM settings’ page.
Duplicate
This menu allows a timer that has already been set up to be duplicated. Ideal for timers
that share similar genres of music.
To enable a timer select it by touching the timer on screen to highlight it as white text on
a blue bar.
The selected timer will be highlighted as white on a blue background.

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You will then be asked to confirm that the chosen timer is correct. Press the YES
PROCEED” or “NO CANCEL” button
Custom Play List
It is possible to create a custom playlist using selected songs rather than genres of
music.
To enable a playlist press NEW PLAYLIST. Type the name of the playlist and press the
enter button.
Then select it by touching the timer on screen to highlight it as white text on a blue bar.
Press CHANGE DETAILS and then ADD SONG. You then have the opportunity to select
for a specific track by Category, Artist or Title
For example – Press Artist or Title. The next page then gives an option of either search
by Artist or Title. Press one of the options and a keyboard is then shown. Type the artist
or title into the keyboard and press enter. The results will be shown on the next screen.
Highlight your chosen selection and press SELECT SONG.
To add extra tracks press the ADD SONG button and you are then presented with the
option to search by category or artist and title again. Additionally you can now search via
the SHOW RESULTS FROM LAST SEARCH PERFORMED option which takes you
back to your original search.
Jukebox info
Location: Engineer’s Menu Jukebox info/Graphic EQ
This page shows general Information about the jukebox computer and program.
•Jukebox software version number.
•Serial Number of the computer.
•Number of un-archived tracks.
•Number of archived tracks.
•Total number of Songs on jukebox.
•Last music update ID.
•Update date.
•Time jukebox was turned on.
•Clear Credits;
•Add Credit. Touch this button to add a credit for testing.
•Graphic EQ.
•Cash Meter; Running total of cash taken by the machine in 10p units.
•Reset-able Meter; A reset-able cash meter in 10p units.
Warning
Use of the graphic equaliser is not recommended.

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Access to the computers EQ graphic equalizer system is now available, press the
‘Graphic EQ’ button to access the EQ screen shown below. If you wish to adjust the
quality of the sound in your site location, press the ‘equaliser’ button on the right of the
screen shown.
The screen displayed will allow you to set your own custom settings or select one of the
pre-set settings I.E. Dance, Club, Rock, Party etc.
If you want to save the changes you have made to the graphic equalizer, press the
‘Save’ button before exiting, and follow the next onscreen instructions. To exit the EQ
screen press ‘OK’, it will return you to the Jukebox info screen.
When you exit the Jukebox info screen you will be asked if you wish to save any
changes made to the EQ settings.
Press ‘Save Setting’ this will cause the PC to reset automatically saving any changes
made to the Graphic EQ.
Pressing the ‘Exit’ button will let you exit the screen without
Saving any changes made to the EQ.
Calibrate Touch Screen
If the position you touch on the screen is not registered in the same place by the
machine the screen may require re-calibrating. Follow the simple on screen instructions
to re-calibrate. NOTE: The machine will need to be rebooted to save the settings
Play List
Location: Engineer’s Menu / Maintenance/Play List
The play list screen shows info about the track currently playing, and songs that have
been selected and are queued to play.
It also shows which BGM timer is currently active.
From this screen the customer has one of four options.
•Pressing the ‘Clear All Song’ button will clear the entire play list.
•Pressing the ‘Clear Selected Songs’ will clear only the songs you have selected.
•Pressing the ‘Show Current BGM Tracks’ button, will display a list of all tracks
available for the current BGM profile.
•Pressing the ‘Reject Song’ button will reject the track currently playing.
Music Status Info
The screen also shows music status information about the song currently playing:
•Status – Stopped or Playing.
•Position – Current position in the song’s total duration.
•Duration – the length of the song.
•Total plays today – number of paid plays since machine is switched on.
•Songs on Jukebox – Total number of tracks in jukebox database.
•Type of Song Playing – Paid Play or BGM.
•Current BGM Timer.

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On/Off Timer
Location: Engineers menu/ Jukebox set up/ON/OFF Timer
Allows you to set the times when Jukebox turns on and goes off.
Price of Play
Location: Engineers menu/Jukebox set up/ Price of Play
Used for setting the cost of selecting a track.
The VenueHub allows payment by Coin and also has the option of Contactless payment
using Near Field Communications (NFC)
It is possible to have different pricing for cash and for the NFC reader if installed in your
machine. This menu allows you to simply set the Price Of Play (POP) for each payment
method. NOTE all cash values are shown as multiples of 10.
For instance, If you want to program 1 play for £1.00 you would add a 1 to the Plays box
and a 10 to the cash box.
Time and Day
Location: Engineers Menu/set up/Time and Day
Enables you to set the time and day and Winter/Summer time (daylight saving). All times
use the 24hr clock
Touch the screen on the item you wish to change and type your desired number into the
keyboard. Press O.K and your amendment will be stored.
NOTE: If the machine is on Line it will be constantly updated with the correct time and
date from the central server.
Update
Location: Engineer’s Menu/Music Menu and Maintenance Update
The Update screen is used for all updates the user is required to make, this would
include music, adverts, new Program Versions.
Please note that if the machine is registered online to receive music updates then the
text in the red box will at intervals display the text “update waiting to be processed”. If
this is the case please press the update button and wait for the update to install. If you
do not wish to update the jukebox manually the update will automatically install the next
time the jukebox is powered off and back up again.
If you believe a VenueHub should have received an update please refer to the
INTERNET FEATURES section of the Engineers menu to see the current status of any
download.
Backup Data Stick
Location: Engineer’s Menu/ Maintenance Backup Data Stick

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A flash memory stick is attached to the PC via a USB port. The purpose of the memory
stick is to hold a copy of the machines settings. Settings would include a full list of all the
jukebox settings, price of play, activated music genre, BGM timers, archived tracks etc.
Whenever any changes are made to the jukebox settings it is worth while making a
backup of these settings. If the PC is swapped, the copied settings held on the data stick
can be used to instantly reset the replacement PC to the exact same settings.
The memory data stick can be used in one of two ways.
•Upload a profile from the computer to the memory stick.
•Download a profile from the memory stick to the computer.
Upload a profile
Press the ‘Backup Data Stick’ button on screen to show the memory backup screen
Ensure the machines backup memory stick is removed from the USB port before
plugging a clean memory stick in.
Press the ‘Backup/Copy’ button
The memory stick duplication screen will appear.
Press ‘Start Duplication’ to initiate a data transfer.
Once all the data has been backed up onto the memory stick the screen will read
‘Backup data stick has been created successfully’.
At this point a copy of all the setup data files have been loaded onto the memory stick
except for the computer serial number, you can now remove the memory stick and
replace with the original memory stick. The removed memory stick contains a copy of all
the settings on the PC. Now press the ‘OK I HAVE DONE AS INSTRUCTED’ button.
It will then return to the engineer’s menu when it has finished updating.
Download a Profile from memory stick
Remove any resident USB memory sticks from the machine. Insert the new profile
memory stick into a USB port.
Press the ‘Backup Data Stick’ button.
You are then asked if you wish to download the new settings on the memory stick. Press
‘YES’ to the following question, ‘Do you wish to install the new settings from the memory
stick?’. Press ‘Yes’ on the next screen that appears.
When settings have finished loading the PC will need to reboot. Leave the memory stick
in place.
Press ‘Restart Now’
When rebooted go back to the previous location (Backup Data Stick menu)
Press the ‘NO’ button.

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Remove the memory stick and replace with the original. Press ‘OK I HAVE DONE AS
INSTRUCTED’. The new settings will now be saved onto the original memory stick.
Error Log
Location: Engineers menu/maintenance/Error log
Contains details of any software, audio or flash errors that have occurred on the
VenueHub.
Menu Setup
Location: Engineers menu/Jukebox Setup
This allows you to ENABLE any submenus within the three main menus.
•Engineers Menu
•Collectors Menu
•Special Event Menu (Managers Menu)
A list of every available categories are displayed and each menu allows them to be
enabled or disabled for a particular user, therefore allowing you to change the options
given when you enter each menu.
The Special events menu is used mainly by the manager of the bar and is accessed
through a key switch that is normally situated on the left hand side of wallmount models
and on the rear of freestanding units.
PLEASE BE AWARE THAT WHEN SETTING THE MENU OPTIONS FOR THE
SPECIAL EVENT MENU YOU DO NOT ENABLE OPTIONS UNSUITABLE FOR USE
BY LANDLORD/CUSTOMER I.E. PRICE OF PLAY MENU, PRICING PROMOTION etc
Engineers Menu
The engineers Menu is where all areas of the VenueHub programs can be reached. The
engineer has the ability to allow access by the Manager (Special Events Menu) and
Collector to their own limited menus
The engineers menu is accessed via the touch screen as soon as the front door is
opened.
Collectors Menu
Offers easy access to meter readings and music settings etc. The collectors menu is
accessed via the touchscreen as soon as the front door is opened.
Special Event Menu
The Special events menu is used mainly by the manager of the bar and is accessed
through a key switch that is normally situated on the left hand side of wall mounted
models and on the rear of freestanding units.