Sparc S7-2L User manual

SPARC S7-2L Server Service Manual
Part No: E73201-04
March 2017

SPARC S7-2L Server Service Manual
Part No: E73201-04
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Référence: E73201-04
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Contents
Using This Documentation ................................................................................. 9
Product Documentation Library ......................................................................... 9
Feedback ....................................................................................................... 9
Identifying Components .................................................................................... 11
Front Panel Components with Eight Drives ........................................................ 11
Front Panel Components with Twelve-3.5-Inch-Drive Backplane ............................ 13
Front Panel Components with Twenty-Four-Drive Backplane ................................ 15
Front Panel Components with Twelve NVMe Drive Backplane .............................. 18
Rear Panel Components .................................................................................. 19
Internal Component Locations ......................................................................... 20
Device Paths ................................................................................................. 23
Detecting and Managing Faults ........................................................................ 27
Checking for Faults ....................................................................................... 27
▼ Log In to Oracle ILOM (Service) ........................................................ 28
▼ Identify Faulted Components .............................................................. 28
▼ Identify Disabled Components ............................................................ 30
Component Names Displayed by Diagnostic Software ................................. 31
Interpreting LEDs .......................................................................................... 33
Front Panel Controls and LEDs ............................................................... 34
Rear Panel Controls and LEDs ................................................................ 35
Performing Advanced Troubleshooting .............................................................. 36
▼ Check the Message Buffer ................................................................. 37
▼ View Log Files (Oracle Solaris) .......................................................... 37
▼ View Log Files (Oracle ILOM) .......................................................... 38
POST Overview .................................................................................... 39
▼ Configure POST .............................................................................. 39
5

Contents
Oracle ILOM Properties That Affect POST Behavior ................................... 41
▼ Clear a Fault Manually ............................................................................. 42
Preparing for Service ........................................................................................ 45
Safety Information ......................................................................................... 45
Safety Symbols ..................................................................................... 46
ESD Measures ...................................................................................... 46
Antistatic Wrist Strap Use ....................................................................... 46
Antistatic Mat ....................................................................................... 47
Tools Needed For Service ............................................................................... 47
Fillers .......................................................................................................... 47
▼ Find the Server Serial Number ................................................................... 48
▼ Locate the Server ..................................................................................... 49
Component Service Categories ........................................................................ 49
Removing Power From the Server .................................................................... 50
▼ Prepare to Power Off the Server ......................................................... 51
▼ Power Off the Server (Oracle ILOM) ................................................... 52
▼ Power Off the Server (Server Power Button - Graceful) ........................... 52
▼ Power Off the Server (Emergency Shutdown) ........................................ 53
▼ Disconnect Power Cords ................................................................... 53
Accessing Server Components ......................................................................... 54
▼ Prevent ESD Damage ....................................................................... 54
▼ Extend the Server to the Service Position ............................................. 55
▼ Release the CMA ............................................................................. 56
▼ Remove the Server From the Rack ...................................................... 58
▼ Remove the Top Cover ..................................................................... 59
▼ Remove the Air Baffle ...................................................................... 60
▼ Remove the Fan Cover ...................................................................... 60
Attachment of Devices During Service .............................................................. 62
Servicing Drives ................................................................................................ 65
Drive LEDs .................................................................................................. 66
▼ Determine Which Drive Is Faulty ............................................................... 67
▼ Remove a Drive or Drive Filler .................................................................. 68
▼ Install a Drive or Drive Filler ..................................................................... 72
▼ Verify a Drive ......................................................................................... 73
6 SPARC S7-2L Server Service Manual • March 2017

Contents
Servicing Fan Modules ..................................................................................... 77
Fan Module LEDs ......................................................................................... 78
▼ Determine Which Fan Module Is Faulty ....................................................... 79
▼ Remove a Fan Module .............................................................................. 79
▼ Install a Fan Module ................................................................................. 82
▼ Verify a Fan Module ................................................................................. 85
Servicing Power Supplies ................................................................................. 87
▼ Locate a Faulty Power Supply .................................................................... 87
▼ Remove a Power Supply ........................................................................... 88
▼ Install a Power Supply .............................................................................. 89
▼ Verify a Power Supply .............................................................................. 91
Servicing DIMMs ............................................................................................... 93
DIMM Configuration ..................................................................................... 93
DIMM FRU Names ....................................................................................... 94
▼ Locate a Failed DIMM (LEDs) ................................................................... 95
▼ Locate a Failed DIMM (Oracle ILOM) ........................................................ 96
▼ Remove a DIMM ..................................................................................... 97
▼ Install a DIMM ........................................................................................ 98
▼ Enable and Verify a DIMM ...................................................................... 100
Servicing PCIe Cards ...................................................................................... 103
PCIe Card Configuration ............................................................................... 103
▼ Remove a PCIe Card or Filler .................................................................. 104
▼ Install a PCIe Card or Filler ..................................................................... 106
Servicing the eUSB Drive ................................................................................ 109
▼ Remove the eUSB Drive ......................................................................... 109
▼ Install the eUSB Drive ............................................................................ 111
Servicing the Battery ....................................................................................... 113
▼ Replace the Battery ................................................................................. 113
Servicing the Motherboard .............................................................................. 117
7

Contents
▼ Remove the Motherboard ......................................................................... 117
▼ Install the Motherboard ........................................................................... 123
▼ Verify the Motherboard ........................................................................... 130
Servicing the Drive Backplane ........................................................................ 131
▼ Remove the Eight-Drive Backplane ........................................................... 131
▼ Install the Eight-Drive Backplane .............................................................. 134
▼ Remove the Twelve-Drive Backplane ......................................................... 135
▼ Install the Twelve-Drive Backplane ........................................................... 138
▼ Remove the Twelve-Drive NVMe Backplane ............................................... 139
▼ Install the Twelve-Drive NVMe Backplane ................................................. 141
▼ Remove the Twenty Four-Drive Backplane ................................................. 142
▼ Install the Twenty Four-Drive Backplane .................................................... 144
▼ Remove the Rear Drive Backplane ............................................................ 145
▼ Install the Rear Drive Backplane ............................................................... 147
Returning the Server to Operation .................................................................. 149
▼ Replace the Fan Cover ............................................................................ 149
▼ Install the Air Baffle ............................................................................... 151
▼ Replace the Top Cover ............................................................................ 152
▼ Return the Server to the Normal Operating Position ...................................... 153
▼ Attach Power Cords ................................................................................ 154
▼ Power On the Server (Oracle ILOM) ......................................................... 154
▼ Power On the Server (System Power Button) ............................................... 155
Index ................................................................................................................ 157
8 SPARC S7-2L Server Service Manual • March 2017

Using This Documentation
■Overview – Describes how to troubleshoot and maintain the server
■Audience – This guide is intended for trained technicians an authorized service personnel
who have been instructed on the hazards within the equipment and qualified to remove and
replace hardware
■Required knowledge – Advanced experience troubleshooting and replacing hardware
Product Documentation Library
Documentation and resources for this product and related products are available at http://www.
oracle.com/goto/s7-2l/docs.
Feedback
Provide feedback about this documentation at http://www.oracle.com/goto/docfeedback.
Using This Documentation 9

10 SPARC S7-2L Server Service Manual • March 2017

Identifying Components
These topics identify key components of the server, including major boards and internal system
cables, as well as front and rear panel features.
■“Front Panel Components with Eight Drives” on page 11
■“Front Panel Components with Twelve-3.5-Inch-Drive Backplane” on page 13
■“Front Panel Components with Twenty-Four-Drive Backplane” on page 15
■“Front Panel Components with Twelve NVMe Drive Backplane” on page 18
■“Internal Component Locations” on page 20
■“Device Paths” on page 23
Related Information
■“Detecting and Managing Faults” on page 27
■“Preparing for Service” on page 45
Front Panel Components with Eight Drives
The following figure shows the layout of the server front panel, including the power and server
locator buttons and the various status and fault LEDs.
Note - The front panel also provides access to internal drives, the removable media drive (if
equipped), and the two front USB ports.
Identifying Components 11

Front Panel Components with Eight Drives
No. Description Links
1 Server Locator LED/Locator button (white) “Front Panel Controls and
LEDs” on page 34
2 Service Required LED (amber) “Front Panel Controls and
LEDs” on page 34
3 Power LED (green) “Front Panel Controls and
LEDs” on page 34
4 Server Power button “Front Panel Controls and
LEDs” on page 34
5 SP Fault LED (green or amber) “Front Panel Controls and
LEDs” on page 34
6 Serial number “Find the Server Serial Number” on page 48
7 HDD 0 “Servicing Drives” on page 65
8 HDD 1 “Servicing Drives” on page 65
9 HDD 2 or NVMe 0 “Servicing Drives” on page 65
10 HDD 3 or NVMe 1 “Servicing Drives” on page 65
11 HDD 4 or NVMe 2 “Servicing Drives” on page 65
12 HDD 5 or NVMe 3 “Servicing Drives” on page 65
13 HDD 6 “Servicing Drives” on page 65
14 HDD 7 “Servicing Drives” on page 65
15 DVD drive (not available on this server)
16 Fan Service LEDs (amber) “Servicing Fan Modules” on page 77
17 Power Supply (PS) Service LED (amber) “Servicing Power Supplies” on page 87
12 SPARC S7-2L Server Service Manual • March 2017

Front Panel Components with Twelve-3.5-Inch-Drive Backplane
No. Description Links
18 Server Overtemp LED (amber) “Front Panel Controls and
LEDs” on page 34
19 USB 2.0 connectors (2) “USB Ports” in SPARC S7-2L Server
Installation Guide
Related Information
■“Rear Panel Components” on page 19
■“Internal Component Locations” on page 20
■“Device Paths” on page 23
Front Panel Components with Twelve-3.5-Inch-Drive
Backplane
No. Description Links
1 Locator button / Locator LED (white) “Front Panel Controls and
LEDs” on page 34
2 Service Required LED (amber) “Front Panel Controls and
LEDs” on page 34
Identifying Components 13

Front Panel Components with Twelve-3.5-Inch-Drive Backplane
No. Description Links
3 Power LED (green) “Front Panel Controls and
LEDs” on page 34
4 Power button “Front Panel Controls and
LEDs” on page 34
5 SP Power OK button (green) “Front Panel Controls and
LEDs” on page 34
6 Server serial number “Find the Server Serial
Number” on page 48
7 Drive 0 “Servicing Drives” on page 65
8 Drive 4 “Servicing Drives” on page 65
9 Drive 8 “Servicing Drives” on page 65
10 Drive 1 “Servicing Drives” on page 65
11 Drive 5 “Servicing Drives” on page 65
12 Drive 9 “Servicing Drives” on page 65
13 Drive 2 “Servicing Drives” on page 65
14 Drive 6 “Servicing Drives” on page 65
15 Drive 10 “Servicing Drives” on page 65
16 Drive 3 “Servicing Drives” on page 65
17 Drive 7 “Servicing Drives” on page 65
18 Drive 11 “Servicing Drives” on page 65
19 USB 2.0 connectors (2) “USB Ports” in SPARC S7-2L Server
Installation Guide
20 Overtemperature LED (amber) “Front Panel Controls and
LEDs” on page 34
21 PS fault LED “Servicing Power
Supplies” on page 87
22 Fan fault LED (amber) “Servicing Fan
Modules” on page 77
Related Information
■“Rear Panel Components” on page 19
■“Internal Component Locations” on page 20
■“Device Paths” on page 23
14 SPARC S7-2L Server Service Manual • March 2017

Front Panel Components with Twenty-Four-Drive Backplane
Front Panel Components with Twenty-Four-Drive Backplane
No. Description Links
1 Locator button / Locator LED (white) “Front Panel
Controls and
LEDs” on page 34
2 Service Required LED (amber) “Front Panel
Controls and
LEDs” on page 34
3 Power LED (green) “Front Panel
Controls and
LEDs” on page 34
4 Power button “Front Panel
Controls and
LEDs” on page 34
5 SP Power OK button (green) “Front Panel
Controls and
LEDs” on page 34
6 Server serial number “Find the
Server Serial
Number” on page 48
7 Drive 0 “Servicing
Drives” on page 65
8 Drive 1 “Servicing
Drives” on page 65
Identifying Components 15

Front Panel Components with Twenty-Four-Drive Backplane
No. Description Links
9 Drive 2 “Servicing
Drives” on page 65
10 Drive 3 (or NVMe drive 0) “Servicing
Drives” on page 65
11 Drive 4 (or NVMe drive 1) “Servicing
Drives” on page 65
12 Drive 5 “Servicing
Drives” on page 65
13 Drive 6 “Servicing
Drives” on page 65
14 Drive 7 “Servicing
Drives” on page 65
15 Drive 8 “Servicing
Drives” on page 65
16 Drive 9 “Servicing
Drives” on page 65
17 Drive 10 “Servicing
Drives” on page 65
18 Drive 11 “Servicing
Drives” on page 65
19 Drive 12 “Servicing
Drives” on page 65
20 Drive 13 “Servicing
Drives” on page 65
21 Drive 14 “Servicing
Drives” on page 65
22 Drive 15 “Servicing
Drives” on page 65
23 Drive 16 “Servicing
Drives” on page 65
24 Drive 17 “Servicing
Drives” on page 65
25 Drive 18 “Servicing
Drives” on page 65
26 Drive 19 (or NVMe drive 2) “Servicing
Drives” on page 65
27 Drive 20 (or NVMe drive 3) “Servicing
Drives” on page 65
28 Drive 21 “Servicing
Drives” on page 65
29 Drive 22 “Servicing
Drives” on page 65
16 SPARC S7-2L Server Service Manual • March 2017

Front Panel Components with Twenty-Four-Drive Backplane
No. Description Links
30 Drive 23 “Servicing
Drives” on page 65
31 USB 2.0 connectors (2) “USB Ports”
in SPARC S7-
2L Server
Installation
Guide
32 Overtemperature LED (amber) “Front Panel
Controls and
LEDs” on page 34
33 PS fault LED (amber) “Servicing
Power
Supplies” on page 87
34 Fan Fault LED (amber) “Servicing Fan
Modules” on page 77
Related Information
■“Rear Panel Components” on page 19
■“Internal Component Locations” on page 20
■“Device Paths” on page 23
Identifying Components 17

Front Panel Components with Twelve NVMe Drive Backplane
Front Panel Components with Twelve NVMe Drive
Backplane
No. Description
1 Locator button / Locator LED (white)
2 Service Required LED (amber)
3 Power LED (green)
4 Power button
5 SP Power OK button (green)
6 Server serial number
7 NVMe drive 0
8 NVMe drive 1
9 NVMe drive 2
10 NVMe drive 3
11 NVMe drive 4
12 NVMe drive 5
13 NVMe drive 6
14 NVMe drive 7
15 NVMe drive 8
16 NVMe drive 9
18 SPARC S7-2L Server Service Manual • March 2017

Rear Panel Components
No. Description
17 NVMe drive 10
18 NVMe drive 11
19 USB 2.0 connectors (2)
20 Overtemperature LED (amber)
21 PS fault LED (amber)
22 Fan fault LED (amber)
Related Information
■“Rear Panel Components” on page 19
■“Internal Component Locations” on page 20
■“Device Paths” on page 23
Rear Panel Components
No. Description Links
1 Power supply 0 “Servicing Power Supplies” on page 87
2 Power supply 1 “Servicing Power Supplies” on page 87
3 PCIe card slot 1 “Servicing PCIe Cards” on page 103
4 PCIe card slot 2 “Servicing PCIe Cards” on page 103
5 PCIe card slot 3 “Servicing PCIe Cards” on page 103
Identifying Components 19

Internal Component Locations
No. Description Links
6 PCIe card slot 4 “Servicing PCIe Cards” on page 103
7 PCIe card slot 5 “Servicing PCIe Cards” on page 103
8 PCIe card slot 6 “Servicing PCIe Cards” on page 103
9 10GbE ports (4), NET 0 to NET 3
10 Network management (NET MGT) port
11 Serial management (SER MGT) RJ-45 serial port
Related Information
■“Front Panel Components with Eight Drives” on page 11
■“Internal Component Locations” on page 20
■“Device Paths” on page 23
Internal Component Locations
The following figure identifies the replaceable component locations.
20 SPARC S7-2L Server Service Manual • March 2017