SPRT SP-TL26 User manual

SPRT®SP-TL26 Thermal Label Printer User’s Manual
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Content
Precautions.................................................................................................................................... 1
Safety Precautions...................................................................................................................1
Precautions for use.................................................................................................................. 1
Storage Precautions................................................................................................................ 2
Chapter 1 Printer Appearance and Model........................................................................................3
1.1 Appearance....................................................................................................................... 3
1.2 Model................................................................................................................................ 4
Chapter 2 Performance Characteristics ........................................................................................... 5
2.1 Printing Specification.......................................................................................................... 5
2.2 Paper Roll..........................................................................................................................5
2.3 Print Character ................................................................................................................... 5
2.4 Physical Parameters.......................................................................................................... 6
2.5 Environmental Parameters................................................................................................. 6
2.6 Other Specification............................................................................................................. 6
Chapter 3 Operation Instruction.................................................................................................... 6
3.1 Operation steps..................................................................................................................6
3.1.1 Paper loading........................................................................................................... 6
3.1.2 Replacing the rubber roller........................................................................................ 7
3.2 Basic functions instruction...................................................................................................8
3.2.1 Power on..................................................................................................................8
3.2.2 Power off..................................................................................................................8
3.2.3 Self test.................................................................................................................... 8
3.2.4 Paper feed (manual paper feed)................................................................................9
3.2.5 Hexadecimal printing................................................................................................ 9
3.2.6 Printer parameter settings......................................................................................... 9
3.2.7 Factory reset.......................................................................................................... 10
3.2.8 Calibration sensor setting........................................................................................ 10
3.2.9 Program upgrade................................................................................................... 11
3.2.10 DHCP Function Setup(SP-TL26UE)................................................................. 11
3.3 Interface connection and Printing...................................................................................... 11
3.3.1 Power Interface...................................................................................................... 11
3.3.2 USB Connection.....................................................................................................12
3.3.3 Ethernet Connection............................................................................................... 12
3.3.5 Cash Drawer Interface............................................................................................ 14
3.4 Buzzer Description.................................................................................................... 14
3.5 Indicator Light Description..........................................................................................14
Chapter 4 Other Information ..........................................................................................................15
4.1 Development Manual....................................................................................................... 15
4.2 Cleaning and Maintenance............................................................................................... 15
Appendix A...................................................................................................................................16

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Precautions
Please read this chapter carefully before using the printer!
Safety Precautions
◆Do not touch the print head and its connecting parts to avoid burns or damage to the print head
due to static electricity.
◆If the printer emits smoke, smells or makes abnormal noises, please turn off the printer
immediately and cut off the power supply. Continued use may cause fire. At the same time, please
contact the seller or the Smart Customer Service Center as soon as possible to inquire about the
solution to the problem.
◆Do not disassemble the machine by yourself. Improper repairs are dangerous and will void your
supplier's warranty.
◆Please use the power adapter provided by the supplier or conforming to the specifications.
Improper power adapters can damage the printer and cause a fire.
◆Prevent foreign objects from entering the printer, so as not to damage the machine components,
which may even lead to fire and accidents.
◆If water or other liquids flow into the printer, please cut off the power immediately, and contact the
dealer or the Smart Customer Service Center as soon as possible to ask for the solution to the
problem. Continued use may cause a fire.
Precautions for use
◆The printer should not be immersed in water or exposed to rain, otherwise the printer may be
damaged.
◆Do not open the paper compartment cover during printing, otherwise the printer may not work
properly.
◆When using the USB interface to print, do not unplug the USB cable during the printing process,

SPRT®SP-TL26 Thermal Label Printer User’s Manual
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Statement
This is a Class A product, which may cause radio interference in a living
environment. In this case, the user may be required to take practical measures for the
interference.
otherwise the print data may be incomplete. When using Bluetooth to print, the distance should not
exceed 10 meters during the printing process, otherwise it may cause garbled characters to be printed
or unable to print.
◆Although the printer can work stably at 0°C to 50°C, high ambient temperature (45°C) or too low
ambient temperature (5°C) will result in reduced print quality.
◆Excessive ambient humidity (above 85% relative humidity) or too low ambient humidity (below 20%
relative humidity) will result in reduced print quality.
◆Using poor-quality printing paper or printing paper that has been stored for a long time may reduce
the printing quality and even damage the printer.
◆When the printer prints labels, it is required that the labels do not exceed the maximum designed by
the printer, otherwise the printer may not work properly.
Storage Precautions
◆The printer should be stored in an environment with a temperature of -20°C to 60°C and a relative
humidity of 10% to 90%.

SPRT®SP-TL26 Thermal Label Printer User’s Manual
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Chapter 1 Printer Appearance and Model
1.1 Appearance

SPRT®SP-TL26 Thermal Label Printer User’s Manual
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SP-TL26 Outlook
1.2 Model
Model
Description
Printing density
SP-TL26U
Support USB, cash drawer port
8dots/mm,
384dots/line
SP-TL26UE
Support USB, cash drawer port
and LAN
SP-TL26UBTD
M
Support USB, cash drawer port
and bluetooth(BLE)

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Chapter 2 Performance Characteristics
2.1 Printing Specification
Printing Method: Thermal line
Paper Width: 32mm---50mm (Lining paper)
Effective Printing Width: 48mm
Max. Label size: 48x90mm
Min. Label size: 30x30mm
Label Gap: 2-3mm
Resolution: 8dots/mm ( 203dpi)
Printing Speed: 127mm/s (Max)
Reliability:
TPH life: thermal label paper 30km
Working condition:
* ASCII: 12x24dots, 50 lines every time, intermittent repeat printing.
* Thermal label paper
2.2 Paper Roll
Paper Thickness: Label Paper: 0.12mm~0.15mm
2.3 Print Character
·GB18030(Chinese) , GB12345(traditional Chinese
·ASCII: 12x24 and 9x17 dot matrix
·International character set and Code page: 12x24 and 9x17 dot matrix
·Self-defined character and figure;
·1D barcode: UPCA, EAN13, EAN8, CODE39, ITF25, CODABAR, CODE93,

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CODE 128
·2D barcode: QR CODE
2.4 Physical Parameters
Dimension: 185(L)X116(W)X125(H)mm
Physical Weight: 747g (excluding roll paper)
Paper Roll Diameter: ≤80mm
Interface: USB, Bluetooth, Ethernet
2.5 Environmental Parameters
Operating Temp: 0℃~50℃
Operating Humidity: 10%~80%
Storage Temp: -20℃~60℃
Storage Humidity: 10%~90%
2.6 Other Specification
Paper Loading Method: please refer to details in 3.1.1 Paper Roll Installation.
Printing Control Command: TSPL command set.
(Refer to<SP-TL26 Printer Command Manual >for details).
Power Supply: DV12V±5%, 2A.
Chapter 3 Operation Instruction
3.1 Operation steps
3.1.1 Paper loading
1. Open the paper cover and remove the paper shaft.
2. Pass the paper shaft through the core of the paper roll, and flick the baffle on the right side of the
paper roll. Note that the thermal side of the paper is facing the print head.

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3. Pull out part of the paper and put the paper roll into the paper shaft slot which inside the paper
compartment, turn the baffle to place the paper roll on the left, place the protruding paper into the
channel of the paper limit modules. Then flick the right paper limit module to close to the paper and
confining the paper in the passages of the two paper limit module, which can make the paper slide
smoothly, and the paper also will not sway freely during the printing process.
4. When close the paper cover, minimize the length of label paper which left outside. It can reduce the
waste of the paper roll.
3.1.2 Replacing the rubber roller
1. Open the upper cover, press the buckles of the rubber roller sleeve outwards from the left and
right sides, after releasing the buckle, rotate it in the direction shown in the figure and take out the
rubber roller assembly in parallel upward.
2. Manually remove the gears and sleeve from both sides, and replace with new rubber rollers. The
direction of the sleeve remains unchanged, and the assembly can be reversed according to the
above steps.

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3.2 Basic functions instruction
3.2.1 Power on
Press“-” side of the power button on the right side of the printer to power on. You'll hear a alarm ”didi”
when the printer start working.
3.2.2 Power off
Press “0” side of the power button on the right side of the printer to power off.
3.2.3 Self test
User can print Self test anytime to make sure the right setting and working mode of printers.
Following are the steps to print Self test:
1.Please make sure the printer is power off , press and hold 【FEED】button then power on the

SPRT®SP-TL26 Thermal Label Printer User’s Manual
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printer.
2.Release【FEED】when you hear the alarm “didi” then you can get self test page.
3.2.4 Paper feed (manual paper feed)
In the power-on state, use the label paper, press【FEED】button, the printer forwards the paper to find
the label gap and stop, if it is not the label paper, then it will forward the paper and stop after
forwarding 4 inches (about 202 mm) , and report lack of paper error. 【FEED】key defaults to the
paper forwarding button, which can be blocked or switched to the printing button by commands.
3.2.5 Hexadecimal printing
The hexadecimal printing function is to print out the data received from the host computer with
hexadecimal numbers and their corresponding characters to facilitate debugging applications.
Enter into Hexadecimal Printing mode: Under power off status, press 【FEED】and【PAUSE】
buttons then power on. Release the two buttons when you hear the alarm ”didi”. “Hexadecimal
Dump” will be printed out which means the printer entered into Hexadecimal Printing mode.
Exit hexadecimal Printing mode: Power off printer or press【FEED】3 times to exit Hexadecimal
Printing model. When “***Completed***” is printed means the printer exit the Hexadecimal Printing
mode successfully.
3.2.6 Printer parameters settings
The printer parameters can be set by two ways: Set by buttons or by setting tool.
By buttons
a. Make sure the printer is power off, press and hold 【FEED】and 【PAUSE】buttons and power
on. After hearing the alarm “didi”, release 【FEED】button and keep press 【PAUSE】,then press
【FEED】2 times, “Parameter setup mode” will be printed out which means the printer has entered in
to Parameter setup mode. (Details setting ways refer to Appendix Part A.)
Exit Parameter setup Mode: Press 【PAUSE】first and then press 【FEED】. Release 【PAUSE】
and【FEED】,the set parameters will be saved and “Exit Set Mode” will be printed ,which means exit

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the Parameter setup Mode. If you power off printer directly, the settings can not be saved.
By setting tool.
b.More parameters can be set by setting tool (SP-TL26 Setting tool).Parameters includes Language,
font, default code page, Bluetooth device name and password for the printer etc. Details for setting
tool and methods please refer to the TL26 software support doc.
*Remark: The max width of label support 384dots/line.It is invalid if exceed 384dots.
3.2.7 Factory reset
If the printer does not work due to incorrect parameter settings, use the factory reset to restore
the printer's settings parameters. Press and hold the【PAUSE】and【FEED】, power on the printer.
After hearing the "Didi" power on sound, first release the【FEED】, keep press the【PAUSE】, press
the 【FEED】key three times continuously, the printer prints out the currently set parameter content,
and at the end part print "Note: Set the recovery system to the default value. Press the【FEED】once
to confirm. Direct shutdown cancel". Press the 【FEED】to confirm the reset, power off to cancel the
factory reset.
3.2.8 Calibration sensor setting
The printer is set with default values for the sensors, and when the default value does not match the
print paper, there will be a failure to detect the state of the paper (for example, the label paper cannot
distinguish between gaps and labels, etc.). The calibration function allows you to match the printer to
the paper you are using.
When power off, open paper cover, press and hold 【PAUSE】and power on. After hearing the "Didi"
boot prompt tone, release【PAUSE】, after hearing the buzzer sound, close paper cover, the auto
calibration mode is activated.. When calibration succeeded, the printer will print “Max Value”, “Min
Value”, “Set Value”、“Sensor Level” in turn. If failed, the printer paper will be forward ed 30cm. After
finishing the calibration, printer will automatic restart.

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3.2.9 Program upgrade
When the USB cable is connected to the computer, power on the printer, if the printer has no error
reports, you can upgrade by the PC upgrade tool. Following are the steps to upgrading program..
1. Open” UpdateFirmware.exe”
2. Choose USB port, select the firmware file that needs to be upgraded, click “Start”, and wait
until the data update is completed, the printer will automatically enter the upgrade mode.
3.After the upgrade is completed, the printer automatically prints out the self-test and enters into
the normal working mode.
Remark: Only USB Port support Program upgrade online.
3.2.10 DHCP Function Setup(SP-TL26UE)
1. Open DHCP function.
Press【FEED】and 【PAUSE】simultaneously to power on. Wait till the blue and red light flash
alternately, press 【FEED】6 times in a row to open DHCP function.
2.Enable to obtain the fixed IP of the current network segment
When the DHCP function opened, open the printer cover and press【FEED】one time, then close the
cover.The printer will automatically obtain the fixed IP address of the current network segment and
print it out;
3.Close DHCP Function (Restore the IP default parameters)
Press 【FEED】and 【PAUSE】simultaneously to power on, after the blue and red light flash
alternately, release 【FEED】. Press 【FEED】four times in a row to turn off the DHCP function and
restore the IP default parameters.
3.3 Interface connection and Printing
3.3.1 Power Interface
The rated supply voltage is 12V ± 5% DC, rated current is 2A. Use a desktop power outlet, positive
inside and negative outside. Please use the standard power adapter to supply power.

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3.3.2 USB Connection
The standard configuration of the SP-TL26 printer is equipped with a standard USB printer cable
D-port data cable for connecting the printer to the main device. The printer's USB belongs to the
slave device type (DEVICE);
The outline and pin definitions are as follows:
Pin No.
Function
Remark
1
V Bus
——
2
Data -
Data
Negative
3
Data +
Data
Positive
4
GND
Power
Ground
3.3.2 USB socket and pin assignment
3.3.3 Ethernet Connection
SP-TL26UE support Ethernet port (RJ45). The outline diagram and pin definition are as follows.
Pin No.
Signal
Remark
1
TX+
Data Send
Positive
2
TX-
Data Send
Negative
3
Rx+
Data Receive
Positive
4
——
——
5
——
——

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6
Rx-
Data Receive
Negative
7
——
——
8
——
——
3.3.4 Bluetooth Connection
Handheld devices, notebook computers, or other information terminals with a Bluetooth interface can
drive SP-TL26 to print through the Bluetooth interface. The initial device name is TL26 BT Printer and
the initial password is "1234". The user can use the <SP-TL26 setting tool software> to modify the
device name and password as required. For the method of changing the device name and password,
please refer to the help file of the <SP-TL26 setting tool software>.
Before the SP-TL26 printer works, it needs to be paired with the Bluetooth master device that
controls the printer, and the pairing is initiated by the master device. The usual pairing process is as
follows:
1. Turn on the printer,
2. The main device searches for external Bluetooth devices,
3. If there are multiple external Bluetooth devices, select “TL26 BT Printer”
4. Enter the password "1234"
5. Complete the pairing.
For the specific pairing method, please refer to the Bluetooth function description of the main device.
Note: SP-TL26 printer supports connecting Android devices and Apple 4.0 devices.
Notice:
①When pairing, the printer must be powered on.
②Once the Bluetooth device of the printer is successfully paired with the host Bluetooth device and
establishes a link, it will no longer provide search and link services for other primary Bluetooth devices
until it is disconnected from the host device that links it.

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3.3.5 Cash Drawer Interface
引脚号
信号
方向
1
Structure Site
——
2
Cash Drawer
Drive Signal
Output
3
On/Off Signal of
Cash Drawer
Input
4
+12V DC
——
5
NC
——
6
Signal Site
——
3-3-4 Cash Drawer Interface
3.4 Buzzer Description
The printer has a buzzer, it will also give prompt information, the following is the meaning of the buzzer
prompt information:
DiDi: Power on
3.5 Indicator Light Description
TL26 has two indicator lights, the blue 【ONLINE】indicator is the power indicator, and the red
ERROR indicator is the status indicator.
When the printer is working normally, the red 【ERROR】indicator is off, and the meaning of the
indicator flashing is as follows.

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Chapter 4 Other Information
4.1 Development Manual
"SP-TL26 Development Manual" is a technical manual to assist SP-TL26 printer users to develop
printer applications. This manual can be obtained from our company.
4.2 Cleaning and Maintenance
The printer needs regular maintenance: when the printer is powered off, use a cotton swab to dip an
appropriate amount of alcohol, wipe the print head, remove carbon deposits, dust and other impurities,
and use a dust brush to clean the paper dust on the printer's rubber roller.
Error
Status of Error Indicator
Directions
Out of paper
Always bright
Change the printer paper or use
suitable label paper
Open paper cover
Flash twice, off for 1 second
Close paper cover
Print head overheating
Flash once, off for 1 second
Wait for a while before printing

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Appendix A
Setting instructions:
Press the 【PAUSE】button to select the setting item, each time the 【PAUSE】button is pressed,
the setting item changes to the next item, and the current setting value of the item is displayed. Use
the 【FEED】button to select the setting value of the setting item, each time the 【FEED】button is
pressed, the setting value of the item changes to the lower value.
After the setting is completed, press the【FEED】button and the【PAUSE】button at the same time
to save the current setting and enter the normal power-on state, otherwise the setting value will not be
saved.
General settings:
PAUSE PAUSE
PAUSE
PAUSE PAUSE
Language:
FEED FEED
FEED FEED
FEED FEED
English
Chinese
Chinese-BIG5
GB12345
Jap-ShiftJIS
Out of Paper Reprint Settings
Language
Font
Print Density
Paper Sensor Sensitivity
PAUSE
Self-check calibration settings
设置

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Font:
Print Density:
FEED FEED
FEED FEED
FEED
Paper Sensor Sensitivity:
FEED FEED FEED
FEED FEED
FEED FEED
Out of Paper Reprint Settings:
FEED
The manufacturer has the right to modify the contents of the
manual without prior declaration!
12*24
9*17
1
8*16
2
3
15
16
17
18
32
17
18
32
17
18
32
33
1
FEED
FEED
FEED
FEED
FEED
Enable
Prohibit
2
3
4
5

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Beijing Spirit Tech Dev Co.,Ltd.
Address:No. 26 Ave. 4, Chuangye Middle Road, Shangdi Information Industry Park, Beijing – 100085,
CHINA
Post Code:100085
Tel.:010-51661178
Fax.:010-51661178-190
Technology Support:010-51661178-157 010-62969379
Customer Service: E-mail:support@sprinter.com.cn
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