Star-net AR800V User manual

AR800V v3.0 User Manual
1. Overview .....................................................................................................................................1
1.1. About AR800V v3.0...........................................................................................................1
1.2. Advanced features and benefits..........................................................................................1
1.3. Features and Technical Specifications ...............................................................................1
2. Specification................................................................................................................................3
2.1 Interface introduction..........................................................................................................3
2.1.1 Interface & Indicator Light Introduction.............................................................3
2.1.2 Interface of splitter...................................................................................................4
2.1.3 Package checking................................................................................................4
2.2 Hardware Connection .........................................................................................................5
3. Configuration Guide...................................................................................................................5
3.1 Default Configuration .........................................................................................................5
3.2 Computer Configuration .....................................................................................................5
3.2.1 Log In......................................................................................................................6
3.2.2 Introduction for the Structure of WEB Interface...............................................7
3.2.3 Commit / Reboot...................................................................................................8
3.2.4 Internet Connection Configuration.....................................................................8
3.2.5 Wireless Configuration.......................................................................................12
4. Voice Configuration..................................................................................................................13
4.1 Voice –System Settings....................................................................................................13
4.2 Voice –SIP........................................................................................................................14
4.3 Voice –End Points ............................................................................................................14
4.4 Voice –Dialing Plan..........................................................................................................15
5. Other Configuration.................................................................................................................16
5.1 LAN Configuration...........................................................................................................16
5.1.1 Configuration of Modem’s IP Address.............................................................16
5.1.2 DHCP Configuration...........................................................................................17
5.2 Password Configuration....................................................................................................18
6. Troubleshooting........................................................................................................................19
6.1 Unable toAccess Internet..................................................................................................19
6.1.1 Check the Line and the Device........................................................................19
6.1.2 CHECK YOUR CONFIGURATION..................................................................19

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1. Overview
1.1. About AR800V v3.0
AR800V v3.0 is a high quality multifunction
internet access device offering ADSL, VoIP, WiFi,
and LAN switch. It is also Integrated USB 2.0
Controller for USB Host applications. The
advanced Quality of Service (QoS) ensures high
quality in the bandwidth-consuming services like
IPTV, IP Camera and so on. It simply enable user
to build their wireless network upon LAN
network and play a role in the overall management and coordination to provide users
with convenience.
1.2. Advanced features and benefits
1. Support IEEE 802.11b/g WiFi, simply enable user to build wireless network
upon LAN network, and access internet through high speed ADSL router.
2.Support ADSL2+（maximum downstream 24Mbps and upstream 1Mpbs）
3.Support Advanced QoS (Quality of Service) feature. It ensures high quality
with smooth connection for any type of data. Particularly latency-sensitive
and bandwidth-consuming applications such as IPTV etc.
4.Support TR-069 remote management: configuration, software upgrade,
troubleshooting etc.
5. Support USB 2.0 Host.
1.3. Features and Technical Specifications
DSL Standards
ANSI T1.413 issue 2 compliant
ITU-T G.992.1(G.DMT) compliant
ITU-T G.992(G.lite) compliant: supports splitter-less implementation.
ITU G.992.3/4(ADSL2) compliant: enhanced performance on long lines
ITU G.992.5(ADSL2+) along with Annex A and M
Configurations
Payload Encapsulation
RFC 2516, PPPoE (PPP over Ethernet)
RFC 2364, PPPoA (ppp over AAL5)

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RFC 2684 Bridge
RFC 2684 Routed
Support 8 PVCs
Support Port Mapping
IP
NAT/NAPT
Firewall，support SPI(stateful packet inspection)
DHCP server
Port forwarding(support DMZ)
IP filtering，bridge filtering，Web filtering
Static routing
Dynamic routing(RIP and RIP2)
SNTP
VPN, support PPTP
Multicast：IGMP Proxy/IGMP Snooping
ALG
Ethernet
IEEE 802.3
4 port Ethernet: 10/100M Ethernet Auto MDI-X
WiFi
IEEE 802.11b/g compliance
Security：WEP 64/124/256 bits、WPA/WPA2
WMM QoS
WDS wireless AP
RF power : 20dBm
Antenna type : inside Omini-directional Antenna
RF on/off
ACS(Automatic channel selection)
MAC address white-black filter
Operation and Management (OAM)
Support Web based management
UPnP
Telnet/SSH
Software upgrade through HTTP/TFTP/FTP
TR069（CPE management through WAN interface）
SNMP agent and tools
QoS
IP QoS：base on source IP address, source and destination port, protocol and
DSCP
ATM QoS：support CBR，UBR，nrt-VBR，rt-VBR
QoS features including support for extended Impulse Noise Protection (INP)
for better IPTV quality
VPN
Hardware VPN engine supporting DES, 3DES, AES, SHA-1, SHA- 256, and

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MD5 operations
VoIP
Support MGCP or SIP protocols
Support one analog phone
Flexible dial plan customization
Support multiple CODECs, including G.711, G.729 and so on
Supports DTMF tone detection and generation
Support Echo Cancellation, Silence suppression, Comfort Noise Generation
and Voice Activity Detection(VAD)
SIP Call Forwarding
T.38 Fax Relay
2. Specification
2.1 Interface introduction
2.1.1 Interface & Indicator Light Introduction
Power LAN4 LAN3 LAN2 LAN1 USB WLAN VoIP DSL Internet
Reset Power USB LAN1 LAN2 LAN4LAN3 WiFi VoIP DSL
Item
Label
Description
Power
ON：MODEM power on
LAN1- LAN4
OFF：Ethernet is disconnected
BLINK：Ethernet Traffic flows
ON：Ethernet is connected
USB
OFF：USB interface NC
ON ：MODEM linked to devices via USB
interface
BLINK：USB data flows
WLAN
OFF：WLAN is disable
ON：WLAN is enable
BLINK: WLAN Traffic flows

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VoIP
On: the analog phone off-hook
Off: the analog phone on-hook
BLINK: voice transmitting via RJ-11 interface
DSL
BLINK Slowly：MODEM idle
BLINK Quickly：MODEM training, but not
synchronized
ON：MODEM synchronized to the DSLAM
Internet
On: in Router mode and ADSL connected, can
transmit IP packets
Off: in Bridge mode or ADSL disconnected
BLINK: Data transmitting via LAN interface
Interface
Introduction
Reset
Restore to factory default settings
power adaptor
Power
Power switch For 12V DC
USB
Connect to USB devices
LAN1- LAN4
LAN interface for connecting to computer
WiFi
WLAN switch
VoIP
Connect to a analog phone
DSL
Connect to the DSL line or the MODEM port of
Splitter
Antenna
Sending & receiving wireless signal
Notice: the LAN port support 10M/100M, AUTO MDI-X.
2.1.2 Interface of splitter
Label
Introduction
LINE
Connect to the ADSL line
MODEM
Connect to „DSL‟port of the MODEM
PHONE
Connect to the phone
2.1.3 Package checking
YourADSLRouter is shipped with the following items:
Item
Quantity
Remark
Power Adapter
1
Phone line
2
RJ45 Network Line
1
MODEM
1
CD-ROM
1

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Splitter
1
2.2 Hardware Connection
Introduction：
1、Use a telephone cord to connect the LINE port of the splitter with the RJ-11 port (the
phone jack) on the wall.
2、Use another telephone cord to connect the ADSL port of the splitter with the LINE port
of the ADSL Modem.
3、Use another telephone cord to connect the telephone set with the PHONE port of the
splitter.
4、Connect Ethernet port of the ADSL MODEM with 10/100BASE-T port of the computer
using the network cable that comes with the modem.
5、Plug in the power cord, and turn on the power.
If you do not want Internet services and telephone voice services simultaneously, please just
connect the LINE port of the ADSL Modem with the RJ-11 port (the phone jack) on the wall using
a telephone cord. In this case, the splitter is not necessary.
3. Configuration Guide
3.1 Default Configuration
ADSL MODEM has pre-configured with the VCI/VPI which is in common use. The default
dial-up mode is bridge encapsulation. For bridge mode, no need to configure any more parameter.
However, the third party dial-up software is needed for connection with the Internet.
3.2 Computer Configuration
The default IP address for ADSL MODEM is: 192.168.1.1; The Subnet Mask is：
255.255.255.0. Users can configure ADSL MODEM through an Internet browser. ADSLMODEM
can be used as gateway and DNS server; users need to set the computer‟s TCP/IP protocol as
follow:
1、Set the computer IP address at same segment of ADSL MODEM, such as set the IP
address of the network card to one of the “192.168.1.2”～“192.168.1.254”.
2、Set the computer‟s gateway the same IP address as the ADSL Modem‟s.
3、Set computer‟s DNS server the same as ADSL Modem‟s IP address or that of an effective
DNS server.

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3.2.1 Log In
Power on to start the device, making sure your computer can PING via LAN port of ADSL
(the factory default IP is 192.168.1.1), then run IE. Inputting http://192.168.1.1 in the address
column, press ENTER, and authentication interface will pop up as below:
The default username and password is Admin for web log-on. Press ENTER or click on „OK‟
to enter into ADSL main page to perform configuration after entering the accurate user name and
password in the dialog box.
Warning: Please be sure IP of the computer network card is in the same IP range as ADSL
LAN port before trying to log on (ex: 192.168.1.1 and 192.168.1.21 are in the same IP range).
Please follow the steps below to enter: IE---Tool---Internet Option---Connection---LAN
Setup---Proxy server, disable the function „Proxy for LAN‟, that disable the proxy server.
If log on successfully, the main page will be displayed as follows:

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3.2.2 Introduction for the Structure of WEB Interface
Web interface consists of six menu options. Each option is for configuring certain part of the
whole system. User can perform the configuration of each part individually in accordance with
their own needs.
1) Overview
Here include the basic and advanced status information.
2) Configuration
Here include “Wireless Network”, “Internet Connection”, “Local Network
(LAN)”, “Voice Configuration”, “DHCP Server”, “DHCP Relay”, “IPv6 Prefix”
etc.
3) Security
Here include “IP Filtering”, “Port Forwarding”, “Virtual Server”etc.
4) Services
Here include “IGMP Proxy”, “IPv4”, “IPv6”, “Quality of Service”, “Mac Filtering”etc.
5) DSL Home
Here include “Management Server”, “CWM Parameters”etc.
6) Port Statistics
Here include “Voipfxs0”, “Voipcmdstat”, “DSL”, “Ethernet-1”, “Ethernet-2”,
“Ethernet-3”, “Ethernet-4”, “Wireless” etc.
7) Admin
Here include “Firmware Upgrade”, “Backup & Restore”, “Reboot”,
“Remote Access”, “Lan Access”, “Change Password”, “Time Zone”etc.

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3.2.3 Commit / Reboot
Committing changes saves them permanently. Users can commit changes to save them
permanently to flash memory by clicking on the commit button.
To reboot the device from the Commit and Reboot page, select a reboot mode from the
drop-down menu, and then click Reboot. You can select from the following reboot options:
Reboot is the default setting and reboots using the settings currently in memory, including
any changes you made and committed during the current session.
Reboot from factory reboots the device to default settings provided by your ISP or the
manufacturer. Choosing this option erases any custom settings.
3.2.4 Internet Connection Configuration
This is a wizard page that allows you to configure your modem to connect to the Internet. You can
access the Internet in one of several ways depending on the service provided by your Internet
Service Provider (ISP):
Using PPPoA (Point to Point Protocol overATM) allows Internet access only after you
have entered a valid username and password.
Using PPPoE (Point to Point Protocol over Ethernet) allows Internet access only after you
have entered a valid username and password.
Using RFC1483.
Bridging.
Before starting Internet Connection, please obtain the following information from your ISP:
VPI/VCI
Protocol: PPPoA or PPPoE

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IP settings: Dynamic or Fixed. If fixed, then your ISP should also provide you an IP
address
NAT: Disabled or Enabled
PPP User Name and Password (also known as Broadband User Name and Password)
3.2.4.1 Internet Connection (ADSL)
This page allows you to add or edit or delete any connection.
ADSL is a form of DSL, a data communications technology that enables faster data transmission.
It does this by utilizing frequencies that are normally not used by a voice telephone call. The
distinguishing characteristic ofADSL is that the volume of data flow is greater in one direction
than the other, i.e. it is asymmetric. Providers usually market ADSL as a service for people to
connect to the Internet in a relatively passive mode: able to use the higher speed direction for the
"download" from the Internet but not needing to run servers that would require bandwidth in the
other direction.
Your modem supports multiple standards/annexes ofADSL such as AnnexA, BisA, BisB and
BisM. This page allows you to
Select multiple standards/annexes, which must be auto-negotiated when the DSL line
trains, by selecting multiple check-boxes.
Configure basic and advanced attributes for each standard/annex by clicking on the basic
and advanced links.
Revert to default settings by clicking on the Defaults button.
Start the line train-up by clicking on the Start button.
You will be able to Edit or Delete or Add an “Internet Connection”. Here below is the way to add
an “Internet Connection”.
1) Click the “Add”button on the “Internet Connection Configuration”, then;

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2) Input PVC Name and the correct VPI/VCI;
3) Choose Connection Type;
4) Configure WAN IP Settings (if necessary), Please make “Enable NAT”chosen;

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5) Configure Broadband User Name and Password;
6) Click “Apply”to finish the configuration.
7) Check the status of DSL connection.

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3.2.5 Wireless Configuration
The modem provides the capability to act as an Wireless router thus enabling multiple
Wireless PCs to get connected on to the broadband connection. The Wireless Network pages let
you enable and disable this feature and set various global settings security settings for the Wireless
network.
Press “Wireless Network”on the column of Configuration. Then user can configure wireless
setup, security, etc.
3.2.5.1 Wireless Setup
Click “Basic Settings”to setup basic wireless parameters.
Configure the parameters in “Global Setting”to enable wireless.
3.2.5.2 Wireless Security
Please go to “Security Settings”section.
Select a Security Option to enable the following configurable column.
Configure the parameters to enable security function.
3.2.5.3 Wireless Mac Filter
In fact, the Access List function is just like MAC address filtering and selected to permit or
forbid access of wireless station with specified MAC address.

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Please click “MAC Address Filter”on the top-right of the interface to access to the MAC
address filter page.
Enable “Select MAC Auth MAC Address”, and then input the MAC Address which is
willing to be restricted. Click “Apply”to enable the configuration. Users could also click “Delete”
to remove the setting.
4. Voice Configuration
The Voice configuration page displays the status of the Voice functionality. It displays the
status of the endpoints (phones), whether they are registered (connected) or not. You can enable
the Voice service and can choose the desired protocol (SIP/MGCP) to be used by the Voice system.
The page allows you to set the registration password for the endpoints (to be used by the proxy
server for authentication).
4.1 Voice –System Settings
The System Settings link allows you to view and modify system wide voice settings. For
example, you can enable/disable Voice functionality on your modem or choose the desired
protocol (SIP/MGCP).

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VOIP Functionality: choose enable SIP or not
Region: choose the region where the modem is used in
Cid Type: choose Cid Type
DTMF Mode: choose DTMF mode.
4.2 Voice –SIP
The SIP link allows you to view and modify the SIP protocol related settings. If SIP
protocol is currently enabled, then modifying the settings will immediately come into effect. But if
MGCP protocol is currently enabled on the Voice service, then the new SIP settings will come into
effect only when the protocol is changed from MGCP to SIP (from System Settings link) and the
system is restarted.
Proxy: The IP address or Domain Name of the proxy server.
Proxy Port: The UDP port of the proxy server.
Register: The IP address or Domain Name of the SIP register server.
Register Port: The register UDP port of the server.
Register Transport: the type of register transport
Outbound Server: The IP address or Domain Name of the outbound proxy server.
Outbound Server Port: The UDP port of the outbound proxy server.
4.3 Voice –End Points
The End Points link allows you to view and modify End Point details, such as the login name,
password, codecs supported. You can also view the registration status and the call Logs for each of
the endpoints.

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End point Number: The register phone number assigned to the device.
Login Name: The authentication password for registration.
Display Name: The displayed name associated with the register number, this name will be send as
caller ID.
Registration Status: The register status of the account “Registered” or “Not Registered”.
4.4 Voice –Dialing Plan
The Dialing Plan link allows you to view and modify Digit Map, DCM Dial, and Tel Dial
Map settings. Digit map allows you to set the various dialing codes that are used to make VoIP
calls and activate/deactivate certain services. It is advisable not to modify the default digit map.
DCM Dial enables you to set the dial prefix that may be used to route your calls through the
PSTN.
Tel Dial Map enables you to set the dial prefix to send out the dialed number as a Tel URI.
This feature is supported only if SIP is enabled.

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Notes:
“X” represents any number between 0-9
“[268]” represents any number in set {2, 6, 8}
“.” represents any number of digits.
“T” represents dial timeout.
“*” not a wildcard, represent asterisk key only.
“#” not a wildcard, represent hash key only.
Example:
“0591.” means any number start with 0591
“8XXX” means any 4 digits number start with 8
“13[579]” means any number start with 135, 137, 139
X.T means the number will be sent out when dial timeout time reached.
*X.# means any number start with * and finish with #.
X.# means any number end with #. Be aware here, X.# will send # as part of the
dialed number. “1234567#” means all those 8 characters will be send as a number. “Use # as send
key” option in the “Other Settings” page has lower priority then the digit maps.
5. Other Configuration
5.1 LAN Configuration
Configuration of Modem‟s IP address and password.
5.1.1 Configuration of Modem’s IP Address
As a network device, ADSL Modem has its own IP address and MAC address. The factory

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sets the MODEM, at a default IP address of 192.168.1.1 and subnet mask of 255.255.255.0. The
user can configure these addresses through the “LAN”on “Configuration”like this:
Notice ： If you change IP address, it will take effect after you click the “Apply”button
5.1.2 DHCP Configuration
Please go to “Configuration”-> “DHCP server”, to enable DHCP server
Click Server Settings;

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Click “Add Subnet”and “Add Fixed Host”to create DHCP server subnets and DHCP server fixed
host IP/MAC mappings.
Notice ： When you use the DHCP Server, please pay attention to having multi-DHCP Server in
one LAN.
5.2 Password Configuration
When you configure ADSL MODEM through an Internet browser, the system requires user
name and password to validate access permission. The factory sets the modem at a default
username of “admin”and the password of “admin”. Choose “Admin”-> “Change Password”,
users can choose the username and change the password.
Attention: please remember the password after change, otherwise you need to reset
the device to change configuration after saving setting.

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6. Troubleshooting
6.1 Unable to Access Internet
6.1.1 Check the Line and the Device
1、Check the indicator of power supply is on, if not, Make sure the connection of power
supply is correct; Make sure the output of power supply is correct; Make sure the switch
of power supply is turned on；
2、Check the indicator of PC is on, if not, Make sure the connection of cable and network
adapter; Make sure that the correct cable is used;
3、Check the ADSL LED to see if it is twinkling. If no fast twinkling is observed within 3
minutes, please check whether phone line has been correctly placed; whether ADSL
separator is correctly used. If multiple extensions have been installed, make sure that the
separator is installed prior to the junction box of phone line. If the above items are
confirmed and still no fast twinkling of ADSL LED is observed, call the ISP to query
whetherADSL service has been provided on your line;
4、Check the ADSL LED to see whether it is unable to change status from fast twinkling to
always light, or whether it changes status to fast twinkling after sometime of always light.
If these phenomena occur constantly, please contact your ISP with a demand to check
lines and signal quality;
If there is no problem in the above items, the line and the device shall be working. Problems
may come from your computer configuration or device configuration.
6.1.2 CHECK YOUR CONFIGURATION
We explain here the configuration of PPPOE using Windows XP operation system as an
example. For other operation systems the process is similar.
1、Enter the device manager to check if Ethernet adapter is correctly installed. If any
problem exists, please re-installed it;
2、Check the configuration of Ethernet adapter in PC. Try to manually set IP address that is
in band 192.168.X without conflict. See 3.2;
3、Try to run command “ping 192.168.1.1”on command line mode. If the response returns
“time out”, please check Ethernet connection and IP settings;
4、If this modem is reachable, try to run ping with a known outer IP, e.g. the DNS server IP
of ShangHai Online: “ping 202.96.209.133”.
If ping is reachable, there shall be no problems in the modem. Please see step 5;
If ping is not reachable, see step 6 and check if the configuration is correct.
5、Please try to ping a certain outer URL, e.g. “ping www.google.com”.
If ping is reachable, there shall be no problems in the network settings. Please