Stem Ceiling1 User manual

100 Microphones

Distributed Throughout

Seven Rings

Unscrew the ceiling bracket from the metal ceiling cap

and connect the bracket to a weight-bearing structure.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

If you need video conferencing capabilities, use the USB

type B cable provided and connect the device to your PC.

Lastly, we recommend you complete setting up your

room via the Stem ecosystem platform.For more

information on setting up your room, you can visit

stemaudio.com/manuals or stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

That’s it! Your Ceiling is all set up to work as a standalone

device.

All Stem endpoints can be used as solo standalone devices or

in unison with other devices within the Stem ecosystem. If

you plan on using this device as an individual unit, then follow

the standalone setup instructions. If you plan on using

multiple Stem devices in your room, then skip ahead to the

multiple device setup instructions.

Stem Ceiling is a microphone array designed to be mounted

above a conferencing space. Whether low profile mounted on

a drop ceiling or suspended like a chandelier, Ceiling gives you

the aesthetics you need with uncompromising performance.

Ceiling's 100 built-in microphones and three array options

(wide, medium, and narrow), focus on who’s speaking so you

can focus on your meeting.

User Manual

Ceiling

Overview Standalone Setup (option 1) Multi-Device Setup (option 2)Setting Up

EthernetUSB

Suspended "Chandelier" Mounting

Connect the necessary Ethernet and optional USB

cable to the device.

model: ceiling1

You must complete setting up your room via the Stem

ecosystem platform.For more information on setting up

your room, you can visit stemaudio.com/manuals or

stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

That’s it! Your Ceiling is all set up to work within the

Stem ecosystem.

Using the screw at the bottom of the suspension

wire, screw in the wire to the device.

Note: Since Ceiling does not have speakers, standalone set up

should only be used for audio capturing. If you plan on using this

device for conferencing, please refer to multi-device set up so

that you can utilize either another Stem device with speakers or

install it alongside a Hub which will allow you to connect to

external speakers.

LED Light Ring

Slide the connector cover and the cover cap over the

suspension wire.

Align the plastic connector cover with the indents and

gently click it into place followed by the cover cap.

Feed all of the cables through the cable hole on the

metal ceiling cap and connect the suspension cable by

pressing up on the spring stopper and feeding the

wire through.

Now you can determine your desired suspension

length for the cable.

Lastly, screw in the metal ceiling cap into the ceiling

bracket to complete the installation.

Since Ceiling does not have speakers, make sure you're

also utilizing either a Stem Wall or Stem Table in the

room (both have speakers). Otherwise, you can connect

external speakers to your Hub for sound.

When setting up multiple Stem devices in a room, make

sure you have a Hub. All communications between the

device and the far-end will be done through the Hub, so

no USB connection is needed.

Suspension Wire

Cover Cap

Connector Cover

Connector

Panel

Metal Ceiling Cap

Ceiling Bracket

Spring Stopper

Connector Panel

Metal Ceiling Cap

100 Microphones

Distributed Throughout

Seven Rings

Unscrew the ceiling bracket from the metal ceiling cap

and connect the bracket to a weight-bearing structure.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

If you need video conferencing capabilities, use the USB

type B cable provided and connect the device to your PC.

Lastly, we recommend you complete setting up your

room via the Stem ecosystem platform.For more

information on setting up your room, you can visit

stemaudio.com/manuals or stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

That’s it! Your Ceiling is all set up to work as a standalone

device.

All Stem endpoints can be used as solo standalone devices or

in unison with other devices within the Stem ecosystem. If

you plan on using this device as an individual unit, then follow

the standalone setup instructions. If you plan on using

multiple Stem devices in your room, then skip ahead to the

multiple device setup instructions.

Stem Ceiling is a microphone array designed to be mounted

above a conferencing space. Whether low profile mounted on

a drop ceiling or suspended like a chandelier, Ceiling gives you

the aesthetics you need with uncompromising performance.

Ceiling's 100 built-in microphones and three array options

(wide, medium, and narrow), focus on who’s speaking so you

can focus on your meeting.

User Manual

Ceiling

Overview Standalone Setup (option 1) Multi-Device Setup (option 2)Setting Up

EthernetUSB

Suspended "Chandelier" Mounting

Connect the necessary Ethernet and optional USB

cable to the device.

model: ceiling1

You must complete setting up your room via the Stem

ecosystem platform.For more information on setting up

your room, you can visit stemaudio.com/manuals or

stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

That’s it! Your Ceiling is all set up to work within the

Stem ecosystem.

Using the screw at the bottom of the suspension

wire, screw in the wire to the device.

Note: Since Ceiling does not have speakers, standalone set up

should only be used for audio capturing. If you plan on using this

device for conferencing, please refer to multi-device set up so

that you can utilize either another Stem device with speakers or

install it alongside a Hub which will allow you to connect to

external speakers.

LED Light Ring

Slide the connector cover and the cover cap over the

suspension wire.

Align the plastic connector cover with the indents and

gently click it into place followed by the cover cap.

Feed all of the cables through the cable hole on the

metal ceiling cap and connect the suspension cable by

pressing up on the spring stopper and feeding the

wire through.

Now you can determine your desired suspension

length for the cable.

Lastly, screw in the metal ceiling cap into the ceiling

bracket to complete the installation.

Since Ceiling does not have speakers, make sure you're

also utilizing either a Stem Wall or Stem Table in the

room (both have speakers). Otherwise, you can connect

external speakers to your Hub for sound.

When setting up multiple Stem devices in a room, make

sure you have a Hub. All communications between the

device and the far-end will be done through the Hub, so

no USB connection is needed.

Suspension Wire

Cover Cap

Connector Cover

Connector

Panel

Metal Ceiling Cap

Ceiling Bracket

Spring Stopper

Connector Panel

Metal Ceiling Cap

100 Microphones

Distributed Throughout

Seven Rings

Unscrew the ceiling bracket from the metal ceiling cap

and connect the bracket to a weight-bearing structure.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

If you need video conferencing capabilities, use the USB

type B cable provided and connect the device to your PC.

Lastly, we recommend you complete setting up your

room via the Stem ecosystem platform.For more

information on setting up your room, you can visit

stemaudio.com/manuals or stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

That’s it! Your Ceiling is all set up to work as a standalone

device.

All Stem endpoints can be used as solo standalone devices or

in unison with other devices within the Stem ecosystem. If

you plan on using this device as an individual unit, then follow

the standalone setup instructions. If you plan on using

multiple Stem devices in your room, then skip ahead to the

multiple device setup instructions.

Stem Ceiling is a microphone array designed to be mounted

above a conferencing space. Whether low profile mounted on

a drop ceiling or suspended like a chandelier, Ceiling gives you

the aesthetics you need with uncompromising performance.

Ceiling's 100 built-in microphones and three array options

(wide, medium, and narrow), focus on who’s speaking so you

can focus on your meeting.

User Manual

Ceiling

Overview Standalone Setup (option 1) Multi-Device Setup (option 2)Setting Up

EthernetUSB

Suspended "Chandelier" Mounting

Connect the necessary Ethernet and optional USB

cable to the device.

model: ceiling1

You must complete setting up your room via the Stem

ecosystem platform.For more information on setting up

your room, you can visit stemaudio.com/manuals or

stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

That’s it! Your Ceiling is all set up to work within the

Stem ecosystem.

Using the screw at the bottom of the suspension

wire, screw in the wire to the device.

Note: Since Ceiling does not have speakers, standalone set up

should only be used for audio capturing. If you plan on using this

device for conferencing, please refer to multi-device set up so

that you can utilize either another Stem device with speakers or

install it alongside a Hub which will allow you to connect to

external speakers.

LED Light Ring

Slide the connector cover and the cover cap over the

suspension wire.

Align the plastic connector cover with the indents and

gently click it into place followed by the cover cap.

Feed all of the cables through the cable hole on the

metal ceiling cap and connect the suspension cable by

pressing up on the spring stopper and feeding the

wire through.

Now you can determine your desired suspension

length for the cable.

Lastly, screw in the metal ceiling cap into the ceiling

bracket to complete the installation.

Since Ceiling does not have speakers, make sure you're

also utilizing either a Stem Wall or Stem Table in the

room (both have speakers). Otherwise, you can connect

external speakers to your Hub for sound.

When setting up multiple Stem devices in a room, make

sure you have a Hub. All communications between the

device and the far-end will be done through the Hub, so

no USB connection is needed.

Suspension Wire

Cover Cap

Connector Cover

Connector

Panel

Metal Ceiling Cap

Ceiling Bracket

Spring Stopper

Connector Panel

Metal Ceiling Cap

100 Microphones

Distributed Throughout

Seven Rings

Unscrew the ceiling bracket from the metal ceiling cap

and connect the bracket to a weight-bearing structure.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

If you need video conferencing capabilities, use the USB

type B cable provided and connect the device to your PC.

Lastly, we recommend you complete setting up your

room via the Stem ecosystem platform.For more

information on setting up your room, you can visit

stemaudio.com/manuals or stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

That’s it! Your Ceiling is all set up to work as a standalone

device.

All Stem endpoints can be used as solo standalone devices or

in unison with other devices within the Stem ecosystem. If

you plan on using this device as an individual unit, then follow

the standalone setup instructions. If you plan on using

multiple Stem devices in your room, then skip ahead to the

multiple device setup instructions.

Stem Ceiling is a microphone array designed to be mounted

above a conferencing space. Whether low profile mounted on

a drop ceiling or suspended like a chandelier, Ceiling gives you

the aesthetics you need with uncompromising performance.

Ceiling's 100 built-in microphones and three array options

(wide, medium, and narrow), focus on who’s speaking so you

can focus on your meeting.

User Manual

Ceiling

Overview Standalone Setup (option 1) Multi-Device Setup (option 2)Setting Up

EthernetUSB

Suspended "Chandelier" Mounting

Connect the necessary Ethernet and optional USB

cable to the device.

model: ceiling1

You must complete setting up your room via the Stem

ecosystem platform.For more information on setting up

your room, you can visit stemaudio.com/manuals or

stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

That’s it! Your Ceiling is all set up to work within the

Stem ecosystem.

Using the screw at the bottom of the suspension

wire, screw in the wire to the device.

Note: Since Ceiling does not have speakers, standalone set up

should only be used for audio capturing. If you plan on using this

device for conferencing, please refer to multi-device set up so

that you can utilize either another Stem device with speakers or

install it alongside a Hub which will allow you to connect to

external speakers.

LED Light Ring

Slide the connector cover and the cover cap over the

suspension wire.

Align the plastic connector cover with the indents and

gently click it into place followed by the cover cap.

Feed all of the cables through the cable hole on the

metal ceiling cap and connect the suspension cable by

pressing up on the spring stopper and feeding the

wire through.

Now you can determine your desired suspension

length for the cable.

Lastly, screw in the metal ceiling cap into the ceiling

bracket to complete the installation.

Since Ceiling does not have speakers, make sure you're

also utilizing either a Stem Wall or Stem Table in the

room (both have speakers). Otherwise, you can connect

external speakers to your Hub for sound.

When setting up multiple Stem devices in a room, make

sure you have a Hub. All communications between the

device and the far-end will be done through the Hub, so

no USB connection is needed.

Suspension Wire

Cover Cap

Connector Cover

Connector

Panel

Metal Ceiling Cap

Ceiling Bracket

Spring Stopper

Connector Panel

Metal Ceiling Cap

100 Microphones

Distributed Throughout

Seven Rings

Unscrew the ceiling bracket from the metal ceiling cap

and connect the bracket to a weight-bearing structure.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

If you need video conferencing capabilities, use the USB

type B cable provided and connect the device to your PC.

Lastly, we recommend you complete setting up your

room via the Stem ecosystem platform.For more

information on setting up your room, you can visit

stemaudio.com/manuals or stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

That’s it! Your Ceiling is all set up to work as a standalone

device.

All Stem endpoints can be used as solo standalone devices or

in unison with other devices within the Stem ecosystem. If

you plan on using this device as an individual unit, then follow

the standalone setup instructions. If you plan on using

multiple Stem devices in your room, then skip ahead to the

multiple device setup instructions.

Stem Ceiling is a microphone array designed to be mounted

above a conferencing space. Whether low profile mounted on

a drop ceiling or suspended like a chandelier, Ceiling gives you

the aesthetics you need with uncompromising performance.

Ceiling's 100 built-in microphones and three array options

(wide, medium, and narrow), focus on who’s speaking so you

can focus on your meeting.

User Manual

Ceiling

Overview Standalone Setup (option 1) Multi-Device Setup (option 2)Setting Up

EthernetUSB

Suspended "Chandelier" Mounting

Connect the necessary Ethernet and optional USB

cable to the device.

model: ceiling1

You must complete setting up your room via the Stem

ecosystem platform.For more information on setting up

your room, you can visit stemaudio.com/manuals or

stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

That’s it! Your Ceiling is all set up to work within the

Stem ecosystem.

Using the screw at the bottom of the suspension

wire, screw in the wire to the device.

Note: Since Ceiling does not have speakers, standalone set up

should only be used for audio capturing. If you plan on using this

device for conferencing, please refer to multi-device set up so

that you can utilize either another Stem device with speakers or

install it alongside a Hub which will allow you to connect to

external speakers.

LED Light Ring

Slide the connector cover and the cover cap over the

suspension wire.

Align the plastic connector cover with the indents and

gently click it into place followed by the cover cap.

Feed all of the cables through the cable hole on the

metal ceiling cap and connect the suspension cable by

pressing up on the spring stopper and feeding the

wire through.

Now you can determine your desired suspension

length for the cable.

Lastly, screw in the metal ceiling cap into the ceiling

bracket to complete the installation.

Since Ceiling does not have speakers, make sure you're

also utilizing either a Stem Wall or Stem Table in the

room (both have speakers). Otherwise, you can connect

external speakers to your Hub for sound.

When setting up multiple Stem devices in a room, make

sure you have a Hub. All communications between the

device and the far-end will be done through the Hub, so

no USB connection is needed.

Suspension Wire

Cover Cap

Connector Cover

Connector

Panel

Metal Ceiling Cap

Ceiling Bracket

Spring Stopper

Connector Panel

Metal Ceiling Cap

100 Microphones

Distributed Throughout

Seven Rings

Unscrew the ceiling bracket from the metal ceiling cap

and connect the bracket to a weight-bearing structure.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

If you need video conferencing capabilities, use the USB

type B cable provided and connect the device to your PC.

Lastly, we recommend you complete setting up your

room via the Stem ecosystem platform.For more

information on setting up your room, you can visit

stemaudio.com/manuals or stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

That’s it! Your Ceiling is all set up to work as a standalone

device.

All Stem endpoints can be used as solo standalone devices or

in unison with other devices within the Stem ecosystem. If

you plan on using this device as an individual unit, then follow

the standalone setup instructions. If you plan on using

multiple Stem devices in your room, then skip ahead to the

multiple device setup instructions.

Stem Ceiling is a microphone array designed to be mounted

above a conferencing space. Whether low profile mounted on

a drop ceiling or suspended like a chandelier, Ceiling gives you

the aesthetics you need with uncompromising performance.

Ceiling's 100 built-in microphones and three array options

(wide, medium, and narrow), focus on who’s speaking so you

can focus on your meeting.

User Manual

Ceiling

Overview Standalone Setup (option 1) Multi-Device Setup (option 2)Setting Up

EthernetUSB

Suspended "Chandelier" Mounting

Connect the necessary Ethernet and optional USB

cable to the device.

model: ceiling1

You must complete setting up your room via the Stem

ecosystem platform.For more information on setting up

your room, you can visit stemaudio.com/manuals or

stemaudio.com/videos

Note: The ecosystem platform is available on the Stem

Control or in iOS, Windows, and Android apps. You can

also access the platform through your web browser by

typing in the product’s IP address.

Using an Ethernet cable, connect the device to a network

that supports PoE+.

Note: If your network doesn’t support PoE+, you should

purchase a separate PoE+ injector or PoE+ enabled switch.

This connection provides the device

Mount the device in a desired location in the room.

with power, data, and other IoT and SIP capabilities.

That’s it! Your Ceiling is all set up to work within the

Stem ecosystem.

Using the screw at the bottom of the suspension

wire, screw in the wire to the device.

Note: Since Ceiling does not have speakers, standalone set up

should only be used for audio capturing. If you plan on using this

device for conferencing, please refer to multi-device set up so

that you can utilize either another Stem device with speakers or

install it alongside a Hub which will allow you to connect to

external speakers.

LED Light Ring

Slide the connector cover and the cover cap over the

suspension wire.

Align the plastic connector cover with the indents and

gently click it into place followed by the cover cap.

Feed all of the cables through the cable hole on the

metal ceiling cap and connect the suspension cable by

pressing up on the spring stopper and feeding the

wire through.

Now you can determine your desired suspension

length for the cable.

Lastly, screw in the metal ceiling cap into the ceiling

bracket to complete the installation.

Since Ceiling does not have speakers, make sure you're

also utilizing either a Stem Wall or Stem Table in the

room (both have speakers). Otherwise, you can connect

external speakers to your Hub for sound.

When setting up multiple Stem devices in a room, make

sure you have a Hub. All communications between the

device and the far-end will be done through the Hub, so

no USB connection is needed.

Suspension Wire

Cover Cap

Connector Cover

Connector

Panel

Metal Ceiling Cap

Ceiling Bracket

Spring Stopper

Connector Panel

Metal Ceiling Cap

The following warranty statement is effective for all Stem Audio products as of May 1st, 2019. Stem

Audio warrants that this product is free of defects in both materials and workmanship. Should any part

of this product be defective, the Manufacturer agrees, at its option, to repair or replace with a like-new

replacement any defective part(s) free of charge (except transportation charges) for a period of two

years for all products. This warranty period begins on the date the end-user is invoiced for the product,

provided the end-user provides proof of purchase that the product is still within the warranty period

and returns the product within the warranty period to Stem Audio or an authorized Stem Audio dealer

according to the Product Return and Repair Policy listed below. All inbound shipping costs are the

responsibility of the end-user, Stem Audio will be responsible for all outbound shipping costs.

Product Return and Repair Policy

1. Return to seller if purchased through an authorized dealerProof of purchase date from reseller

within the warranty period must be provided by the end-userSeller may, at its discretion, provide an

immediate exchange or repair or may return the unit to the manufacturer for repair

2. Return to Manufacturer

a. An RMA (return merchandise authorization) number must be obtained by the end user from Stem

Audio

b. The end-user must return the product to Stem Audio with proof of purchase (showing purchase

date) for a warranty claim, and display the RMA number on the outside of the shipping package.

THIS WARRANTY IS VOID IF:

The product has been damaged by negligence, accident, act of God, or mishandling, or has not been

operated in accordance with the procedures described in the operating and technical instructions; or;

The product has been altered or repaired by other than the manufacturer or an authorized service

representative of the Manufacturer; or; Adaptations or accessories other than those manufactured or

provided by the Manufacturer have been made or attached to the product which, in the determination

of the Manufacturer, shall have affected the performance, safety or reliability of the product; or; The

product’s original serial number has been modified or removed.

NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT.

MANUFACTURER’S MAXIMUM LIABILITY HEREUNDER SHALL BE THE AMOUNT PAID BY THE END

USER FOR THE PRODUCT.

The manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses, or

loss of revenue or property, inconvenience, or interruption in operation experienced by the end-user

due to a malfunction in the purchased product. No warranty service performed on any product shall

extend the applicable warranty period. This warranty extends only to the original end-user and is not

assignable or transferable. This warranty is governed by the laws of the State of California.

For more information or technical support please refer to our website www.stemaudio.com, email us at

customerservice@stemaudio.com, or call(949) 877-7836.

Light Activity

Slow red pulsing

Rapid red pulsing

(approx. two seconds)

Solid red ring

Slow blue pulsing then

light turns off

Blue light turning completely

on & off repeatedly

Dim solid blue light

Device Function

Slow blue pulsing

Device is muted

Device is being pinged

Device error

Device is booting up

Device is restarting

Device is adapting &

testing the environment

Device is on

Website:

Email: customerservice@stemaudio.com

Telephone: (949) 877-STEM (7836)

Product Quickstart Guides:

Product Setup Videos:

Light Guide Warranty Need Some Help?

stemaudio.com/videos

stemaudio.com/manuals

stemaudio.com

Low Profile Mounting The Ecosystem

Ceiling

Wall

Hub Table Control

Then align the holes on the side of the mount

with the holes on the side of the bracket on the

side and use screws to connect the mount to

the bracket.

Once the unit is connected to the square mount,

it's time to drop it into the suspended ceiling.

Then, using the provided center screw, secure the

Ceiling device to the included straight bracket.

First, make all of the appropriate connections on

your Ceiling device.

Next, drop the Ceiling device with the secured

straight bracket connected into the provided

square mount.

Rapid blue pulse Device is finishing

booting up

USB: USB Type B

Ethernet: RJ45 connector (requires PoE+)

Frequency response 50Hz – 16KHz

Broadcast level (peak): 90dB SPL @ 1Khz from 1m (5 watts RMS)

Noise cancellation > 15dB (without pumping noise)

100% full duplex – no attenuation (in either direction) during full duplex

High-end performance conforms to ITU-T G.167

Acoustic echo cancellation > 40dB with conversion speed of 40dB/sec

Residual echo is suppressed to the environment noise level, preventing artificial

ducking of signal

100 high-quality directional microphones

Direction-finding algorithm (determines the presence and direction of a speaker)

Automatic voice-level adjustment (AGC)

Ceiling Tile Weight: 7.5 lbs. (3.4 kg)

Ceiling Microphone Weight: 9lbs. (4.1 kg)

Ceiling Tile Dimensions: Length: 23.5 in. (59.7 cm) Width: 23.5 in (59.7cm)

Height: 1.25 in. (3.2 cm)

Ceiling Microphone Dimensions: Diameter: 21.5 in. (54.6 cm)Height at edge: 0.5

in. (1.8 cm)Height at center: 1.75 in (4.4 cm)

Power Consumption: PoE+ 802.3 at Type 2

Operating Systems: Windows 98 and up / Linux / MacOS.

AS/NZS CISPR 32:2015

EN 55032:2012/AC:2013

VCCI 32-1

FCC 15.109:2019

FCC 15.109(g):2019

ICES-003:2016 updated April 2017

Connections

Specs

Complies with:

Product Specs

After the device has been placed in the suspended

ceiling, make sure to secure it to the structure by

using the wire holes on the square mount corners

and the provided gripple kit.

That’s it! Your Ceiling is now low profile mounted!