STIEBEL ELTRON WPM G Instruction Manual

OPERATION
Programming unit
» WPM G

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CONTENTS | OPERATION
General information
1. General information
This manual is intended for the appliance user and qualified con-
tractors.
Note
Read these instructions carefully before using the appli-
ance and retain them for future reference.
Pass on the instructions to a new user if required.
1.1 Relevant documents
Commissioning instructions for the programming unit
Heat pump operating and installation instructions
Operating and installation instructions for system
components
1.2 Safety instructions
1.2.1 Structure of safety instructions
!
KEYWORD Type of risk
Here, possible consequences are listed that may result
from failure to observe the safety instructions.
 Steps to prevent the risk are listed.
1.2.2 Symbols, type of risk
Symbol Type of risk
Injury
1.2.3 Keywords
KEYWORD Meaning
DANGER Failure to observe this information will result in serious
injury or death.
WARNING Failure to observe this information may result in serious
injury or death.
CAUTION Failure to observe this information may result in non-seri-
ous or minor injury.
1.3 Other symbols in this documentation
Note
General information is identified by the adjacent symbol.
 Read these texts carefully.
Symbol Meaning
Material losses
(appliance damage, consequential losses and environmen-
tal pollution)
Appliance disposal
 This symbol indicates that you have to do something. The ac-
tion you need to take is described step by step.
!
!
OPERATION
1. General information �����������������������������������������2
1.1 Relevant documents_____________________________________________ 2
1.2 Safety instructions_______________________________________________ 2
1.3 Other symbols in this documentation _______________________ 2
2. Safety����������������������������������������������������������3
2.1 Intended use______________________________________________________ 3
2.2 Safety instructions_______________________________________________ 3
2.3 Test symbols ______________________________________________________ 3
3. Appliance description ���������������������������������������3
4. Operation �����������������������������������������������������3
4.1 Symbols____________________________________________________________ 3
4.2 Start screen _______________________________________________________ 4
4.3 Main menu________________________________________________________ 4
4.4 System information _____________________________________________ 5
5. Settings �������������������������������������������������������5
5.1 Setting the language____________________________________________ 5
5.2 Setting date and time___________________________________________ 6
5.3 Adjusting the display settings_________________________________ 6
5.4 Adjusting the temperature (heating) ________________________ 6
5.5 Adjusting the temperature (DHW)____________________________ 8
5.6 Adjusting the temperature (cooling)_________________________ 8
5.7 Adjusting the temperature (Pool) ____________________________ 9
5.8 Adjusting the heating circuit __________________________________ 9
5.9 Selecting the operating mode________________________________ 10
5.10 Activate or deactivate functions _____________________________ 11
6. Information ������������������������������������������������� 11
6.1 Reading the DHW temperature ______________________________ 11
6.2 System information ____________________________________________ 11
7. Further settings �������������������������������������������� 12
7.1 Network settings________________________________________________ 12
7.2 Logging ___________________________________________________________ 12
8. Notifications ������������������������������������������������ 13
8.1 Active messages ________________________________________________ 13
8.2 Notification list __________________________________________________ 13
GUARANTEE
ENVIRONMENT AND RECYCLING
OPERATION

OPERATION
Safety
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2. Safety
2.1 Intended use
The appliance is intended for domestic use. It can be used safely
by untrained persons. The appliance can also be used in non-do-
mestic environments, e.g. in small businesses, as long as it is
used in the same way.
Any other use beyond that described shall be deemed inappropri-
ate. Observation of these instructions and of instructions for any
accessories used is also part of the correct use of this appliance.
2.2 Safety instructions
!
WARNING Injury
The appliance may be used by children over 8 years of
age and persons with reduced physical, sensory or men-
tal capabilities or a lack of experience and expertise,
provided that they are supervised or they have been
instructed on how to use the appliance safely and have
understood the potential risks. Children must never play
with the appliance. Children must never clean the ap-
pliance or perform user maintenance unless they are
supervised.
 The appliance should only be operated once it is fully in-
stalled and all safety equipment has been fitted.
2.3 Test symbols
See type plate on the appliance.
3. Appliance description
The appliance is responsible for the processes that control and
regulate the heat pump. Using the appliance, you can make cer-
tain settings and display information on the operation of the heat
pump.
4. Operation
4.1 Symbols
Additional symbols are explained in the corresponding chapter.
Symbol Meaning
Call up main menu
Call up start screen
Authorisation code required
Confirm settings
Unconfirmed settings are reset to the previous
value.
Cancel settings
Scroll back one page
Scroll forward one page
Back
Reset to factory settings
The values on the current menu page are reset
to the factory settings.
Activate or deactivate functions
The symbol shows the activated function.
Activate or deactivate functions
The symbol shows the deactivated function.
Select one of two options
Select one of two options
ON
OFF
0
1

OPERATION
Operation
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4.2 Start screen
Note
The start screen of the primary heat pump in a cascade
differs from this view.
The primary heat pump start screen shows temperatures,
compressor stages and other information.
22,0°
_ _ _
20,5°
D0000084929
32 4 5
1
Room temperature 28.03.19 08:59
6
1 To the main menu
2 Set temperature
3 Current displayed temperature type
4 Date
5 Time
6 Actual temperature
The start screen of the primary heat pump shows the temperatures
for the room of the associated heating circuit, and for the hot water
in the DHW cylinder. Also shown is the current outside tempera-
ture. Swipe to switch between the individual temperatures.
If required, you can adjust the room temperature or the DHW tem-
perature via the corresponding screen. Observe the information
in the associated chapters “Settings/ Adjusting the temperature
(central heating)” and “Settings/ Adjusting the temperature (DHW
heating)”.
If the room temperature cannot be sufficiently regulated, the
heating curve will need to be adjusted to achieve more pleasant
indoor conditions (see chapter “Settings/ Adjusting the temper-
ature (central heating)/ In the “Heating” menu/ Adjusting the
heating curve”).
4.3 Main menu
D0000084926
1
3
2
6 74 5
08:59
1 To the start screen
2 Restricted mode
3 Back to main menu (from all other menus)
4 Access to the various menus
5 To the system information
6 Information on appliance status
7 Time
The main menu gives you access to all the menus in which settings
can be made or information can be read.
If your qualified contractor has activated additional functions in
the settings (e.g. heating mode, DHW heating), these symbols are
displayed in the main menu. The symbols allow you to quickly
access the relevant menus.
Symbol Meaning
“Message list” menu
“Settings” menu
“Process data” menu
“Operating mode” menu
“Heating” menu (only when “Heating mode”
function is activated)
“DHW” menu (only when “System DHW mode”
function is activated)
“Heating circuit control” menu (only when “Ac-
tivate heating circuit x” function is activated)
“Pool” menu (only when “Pool” function is ac-
tivated)
“Cooling” menu (only when “Passive cooling”
or “Active cooling” function is activated)
Pasteurisation program is active
L

OPERATION
Settings
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Symbol Meaning
The compressor is running.
The heat pump is in cooling mode.
The booster heater supports the heat pump
with a heating or DHW demand.
There is no heating, cooling or DHW demand.
The heat pump is connected to the internet.
The heat pump is connected to a network.
The heat pump covers a swimming pool de-
mand.
The heat pump is in heating mode.
The heat pump is prevented from starting. The
remaining period of inhibition is shown.
The heat pump is heating the DHW.
4.4 System information
Tap on the top edge of the display outside the start screen to open
the system information menu. The system information displays the
current temperature and the operating status of the appliance. If
you have an active message, the symbol for an active message
is displayed.
5. Settings
Note
The appliance user can set the appliance parameters de-
scribed in these operating instructions.
The remaining appliance parameters are to be found in
the commissioning instructions for the appliance.
 Ask your qualified contractor to set the remaining
appliance parameters.
 Make a note of the standard settings.
Note
Do not change any system-specific settings at the control
unit. Your qualified contractor has set the control unit
to match the local conditions for your building and your
individual requirements. The system-specific parameters
are protected by a code to prevent unintentional mod-
ification.
The parameters that serve to adapt the device to your
personal requirements are not protected by a code.
Note
For some additional settings, you will need the extension
module, available as an accessory.
5.1 Setting the language
 Press the button on the start screen to open the main
menu.
 Press the button.
 Press the “Language” menu.
 Press the button to access the required language.
 Select the required language.
either
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.
E
X
T

OPERATION
Settings
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5.2 Setting date and time
Note
The primary heat pump transfers the date and time set-
tings to the secondary heat pumps.
 Press the button on the start screen to open the main
menu.
 Press the button.
 Press the “System settings” menu.
 Press the “Date/time” menu.
 Make the required changes.
 Confirm the selection.
either
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.
5.3 Adjusting the display settings
 Press the button on the start screen to open the main
menu.
 Press the button.
 Press the “System settings” menu.
 Press the “Display settings” menu.
 Make the required changes.
 Confirm the selection.
either
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.
5.4 Adjusting the temperature (heating)
Note
The heating curve is set according to the local building
conditions and your personal requirements. The appli-
ance uses the curve to calculate the required flow tem-
perature for the heating system.
Changes to the heating curve will influence the energy
efficiency of the heating system.
 Note the set values before making any changes.
 Do not change any values if you do not know the
possible effects of these changes.
5.4.1 On the start screen
Note
A change of temperature cannot be made in this way at
the primary heat pump of a cascade.
A change in the room temperature will shift the heating curve and
thus change the flow temperature. You can increase or decrease
the room temperature in stages.
either
 Tap the screen to exit the screensaver.
or
 Press the button to return to the start screen.
 Swipe to scroll to the temperature you want to adjust.
 Tap briefly on the displayed temperature.
 Keep your finger on the displayed temperature.
 Move your finger up or down to increase or decrease
the value.
 Remove your finger from the screen at the required
temperature.
 Tap the button to confirm the setting.
If you regularly have to make changes to the room temperature in
this way, adjust the heating curve (see chapter “In the “Heating”
menu”).

OPERATION
Settings
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5.4.2 In the “Heating” menu
Material losses
Bear in mind that radiator heating systems require dif-
ferent temperatures than area heating systems.
Material losses
For buildings with an underfloor heating system, ensure
that the flow temperature is set correctly. Observe the
information in the underfloor heating design documen-
tation.
Note
 Please note that the effect of the changes will be
delayed.
Note
In order access this menu, the “Heating mode” function
in the “Settings”/ “Heating” menu must be activated.
 Ask your qualified contractor to activate the func-
tion.
Sym-
bol
Meaning
Shows that the curve point has been adjusted.
The number above indicates the deviation from
the standard value.
Shows that the window with the heating curve
is not displayed.
Shows that the window with the heating curve
is displayed.
Shows that the window with the heating set-
tings is not displayed.
Shows that the window with the heating set-
tings is displayed.
red: The curve can be adjusted as a whole.
white: Individual curve points can be adjusted.
Reset to factory settings
The values on the current menu page are reset
to the factory settings.
Shows that the heating curve settings apply for
underfloor heating. Only visible after the access
code has been entered.
Shows that the heating curve settings apply for
radiator heating. Only visible after the access
code has been entered.
Adjusting the heating curve
Note
If you unable to adjust the heating curve, your system is
running in Fixed value operation.
 Switch the “Fixed value operation” off in the heating
settings (see “Adjusting the heating settings”).
Use the heating curve to adjust the flow temperatures at specified
outside temperatures.
You can adjust the heating curve either as a whole or only indi-
vidual curve points.
 Press the button on the start screen to open
the main menu.
 Press the button.
 If the heating curve is not displayed, press
the button.
/ Press the buttons to switch between the two
types (see table).
/
 Press the buttons to increase or decrease
the whole curve or individual curve points,
depending on the type.
 Confirm the selection.
Adjusting the heating settings
 Press the button on the start screen to open the main
menu.
 Press the button.
 If the heating settings are not displayed, press the
button.
 Make the required changes.
 Confirm the selection.
Parameter Function
Summer mode  Set the outside temperature above
which the heat pump is no longer
available to heat the building.
When the temperature falls below this
setting, the heat pump will start to heat
the building again.
Min. flow  Set the minimum flow temperature
for the heat pump to feed into the
heating system.
45
+2
40
40
40
40

OPERATION
Settings
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Parameter Function
Max. flow  Set the maximum flow temperature
for the heat pump to feed into the
heating system.
Fixed value operation  Activate or deactivate the function.
When this function is activated, the heat
pump heats to a fixed temperature, in-
dependently of the heating curve.
Set flow temp.  Set the temperature to which the
flow is heated in Fixed value oper-
ation.
Buffer cylinder tem-
perature, automatic
mode
 Activate or deactivate the function.
When this function is activated, the
appliance automatically regulates the
set mixer circuit temperature under
consideration of the “Buffer cylinder
overcharge”.
Required buffer tem-
perature
Can only be set when the “Buffer cyl-
inder temperature, automatic mode”
function is deactivated.
 Set the required DHW temperature
for the cylinder capacity.
Buffer cylinder over-
charge
Can only be set when the “Buffer cyl-
inder temperature, automatic mode”
function is activated.
 Set the temperature deviation to
which the buffer cylinder should be
heated.
The overcharge is an increase of the set
mixer circuit temperature and is there-
fore an offset value for the mixer circuit.
Buffer cylinder tem-
perature
Current temperature in buffer cylinder
System flow Current temperature in system flow
Booster heater in-
crease
 Activate or deactivate the function.
When this function is activated, the
booster heater can be used.
Booster heater max.
application limit
Can only be set when the “Booster
heater increase” function is activated.
 Set the temperature up to which the
booster heater will support the heat
pump.
5.5 Adjusting the temperature (DHW)
Note
A change of temperature cannot be made in this way at
the primary heat pump of a cascade.
Note
In order to access this menu, the “System DHW mode”
function in the “Settings”/ “DHW” menu must be acti-
vated.
 Ask your qualified contractor to activate the func-
tion.
either
 Tap the screen to exit the screensaver.
or
 Press the button to return to the start screen.
 Swipe to scroll to the temperature you want to adjust.
 Tap briefly on the displayed temperature.
 Keep your finger on the displayed temperature.
 Move your finger up or down to increase or decrease
the value.
 Remove your finger from the screen at the required
temperature.
 Tap the button to confirm the setting.
5.6 Adjusting the temperature (cooling)
Note
In order access this menu, the “Passive cooling” or “Ac-
tive cooling” function in the “Settings”/ “Cooling” menu
must be activated.
 Ask your qualified contractor to activate the func-
tion.
 Press the button on the start screen to open the main
menu.
 Press the button.
 Make the required changes.
 Confirm the selection.
either
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.

OPERATION
Settings
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Parameter Function
Summer mode cooling
temperature
 Set the outside temperature from
which the rooms will be cooled.
Buffer cylinder tem-
perature
Current temperature in the cooling buff-
er cylinder
Flow temperature,
cooling
Current temperature in the cooling flow
Required cooling
temp.
 Set the temperature to which the
rooms will be cooled.
5.7 Adjusting the temperature (Pool)
 Press the button on the start screen to open the main
menu.
 Press the button.
 Make the required changes.
 Confirm the selection.
either
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.
Parameter Function
Set pool temperature  Set the water temperature to which
the pool should be heated.
Pool hysteresis  Set the temperature deviation from
the set temperature, at which heat-
ing of the swimming pool water
starts and ends.
Example:
Pool hysteresis 3°C
Set pool temperature 20°C
Start swimming pool heating 18.5°C
End swimming pool heating 21.5°C
Pool temperature Current temperature in the pool
5.8 Adjusting the heating circuit
Note
The appliance can support a direct heating circuit and a
heating circuit with mixer.
To set up two to five additional heating circuits with mixer
in the heating system, you will need the extension mod-
ule available as an accessory.
Note
In order access this menu, at least one heating circuit
must be activated in the “Settings”/ ”Mixing valves”
menu.
 Ask your qualified contractor to activate the func-
tion.
 Press the button on the start screen to open the main
menu.
 Press the button.
 Select the heating circuit you want to change.
 Make the required changes.
 Confirm the selection.
either
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.
Parameter Function
Min. flow  Set the minimum flow temperature
for the heat pump to feed into the
heating circuit.
Max. flow  Set the maximum flow temperature
for the heat pump to feed into the
heating circuit.
Temperature Current temperature in the rooms of the
selected heating circuit
Opening level Current opening level of mixing valve
Set temperature Set temperature in the rooms of the se-
lected heating circuit
Activate room sensor  Activate or deactivate the function.
When the function is activated, the
sensor measures the current room tem-
perature.
Passive = 0, active = 1  Set whether the temperature is
measured actively or passively.
If the temperature is measured actively,
the room sensor influences the heating
mode.
Set temperature  Set the temperature to which the as-
signed rooms should be heated.

OPERATION
Settings
10 | WPM G www.stiebel-eltron.com
Parameter Function
Influence of room
temperature sensor
 Set whether the room sensor only
measures the temperature or also
helps to control the room tempera-
ture. The higher the value, the more
influence the room sensor has.
Room temperature Temperature captured by room sensor
Adjusting the heating curve
A heating curve can be set for each available heating circuit. Ob-
serve the description of the symbols in chapter “Settings/ Adjust-
ing the temperature (central heating)/ In the “Heating” menu”.
 Press the button on the start screen to open
the main menu.
 Press the button.
 Select the heating circuit you want to
change.
 Press the button to access the heating curve.
/ Press the buttons to switch between the two
types.
/
 Press the buttons to increase or decrease
the whole curve or individual curve points,
depending on the type.
 Confirm the selection.
5.9 Selecting the operating mode
Note
If emergency mode is activated, higher operating costs
may result because of the booster heater.
Note
The heat pump has a start time of 5 to 10minutes. The
start time does not apply to the “Emergency operation”
operating mode.
You can switch the heat pump to a different operating mode via
the appliance.
 Press the button on the start screen to open the main
menu.
 Press the button.
 Press the operating mode that you want to activate.
Symbol Operating
mode
Meaning
Standby
mode
The heat pump is not in operation. Frost
protection is active. The components in
the heat pump are live. If the primary
heat pump is switched off, the secondary
heat pumps are also switched off. If the
secondary heat pump is switched off, the
status is sent to the primary heat pump.
Service
mode
The heat pump is not in operation. Frost
protection is active. External functions
are in operation. The components in the
heat pump are live. If the primary heat
pump is switched off, the secondary
heat pumps continue to operate. If the
secondary heat pump is switched off, the
status is sent to the primary heat pump.
Emergency
operation
(only in
conjunction
with service
mode and
activated
booster
heater)
The heat pump is not in operation. Ex-
ternal functions are in operation. The
components in the heat pump are live.
The booster heater is only available for
heating mode. The primary heat pump
switches off all the heat pumps.
Standard
operation
The heat pump is in operation.
Note
The selected operating mode lights up.
40
40

OPERATION
Information
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5.10 Activate or deactivate functions
Note
To activate or deactivate the functions, they must have
been activated on the controller.
 Ask your qualified contractor to activate the func-
tion.
Note
 Ensure the heat pump is in “Standard operation”.
Example: Activate heating mode
 Press the button on the start screen to open the main
menu.
 Press the button.
 Press the button to access the function.
 Press the button to activate the function.
 Press the button to return to the main menu.
Note
 Follow the same sequence to deactivate the func-
tion.
 Deactivate the function by pressing the illuminated
button.
6. Information
6.1 Reading the DHW temperature
Note
In order to access this menu, the “System DHW mode”
function in the “Settings”/ “DHW” menu must be acti-
vated.
 Ask your qualified contractor to activate the func-
tion.
 Press the button on the start screen to open the main
menu.
 Press the button.
Parameter Unit
DHW
Current DHW temperature
°C
6.2 System information
You can view additional system information via the appliance.
 Press the button on the start screen to open the main
menu.
 Press the button.
Parameter Unit
Operating data
Outside temperature °C
Current outside temperature
System flow temperature °C
Current heat pump flow temperature
Set system flow temperature °C
Required heat pump flow temperature
DHW °C
Current DHW temperature in the DHW cylinder
Buffer cylinder °C
Current DHW temperature in the buffer cylinder
Flow temp. (HP) °C
Current flow temperature in the heating circuit
Return temp. (HP) °C
Current return temperature in the heating circuit
Brine inlet temp. °C
Current inlet temperature of brine into the system
Brine outlet temp. °C
Current outlet temperature of brine from the
system
Operating time
Compressor
Runtime of compressor
DHW
Runtime of compressor in DHW mode
External heat generator
Runtime of booster heater
Version information
Model:
Selected heat pump
STE
Platform:
Control:
GUI:
IO card software:
IO card hardware:
Graphs
Diagrams on temperatures and runtimes of the heat
pump over a specific period.
Swiping allows you to switch between individual
graphs.

OPERATION
Further settings
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7. Further settings
7.1 Network settings
Note
Your qualified contractor has already performed the net-
work settings. Change the network settings only if you
have installed a new router or a new network.
Note
 Please note that, for example, firewalls and faulty
connections may cause problems that prevent full
functionality.
 If problems occur, contact your internet provider or
network administrator.
Note
 If multiple heat pumps are installed, the network
settings must be entered separately for each heat
pump.
Note
 If settings are required on a router or other network
component, contact the network administrator.
The connection can be established via DHCP or a static IP address.
Ensure that you select the same connection for all heat pumps.
 Press the button on the start screen to open the main
menu.
 Press the button.
 Select the “System settings” menu.
 Select the “Network settings” menu.
7.1.1 Connection via DHCP
Note
 Use dynamic assignment of the network address if
the heat pump is integrated in a network.
 Slide the switch to the corresponding position.
 Enter the required information in the corresponding
fields.
either
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.
7.1.2 Connection via a static IP address
Note
 Use static assignment of the network address if the
heat pump is not integrated in a network.
Note
The router is only needed for setup via an external net-
work connection and for multiple secondary heat pumps.
 Slide the switch to the corresponding position.
 Enter the required information in the corresponding
fields.
 Confirm the selection.
either
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.
7.2 Logging
Note
 Do not adjust the time during logging.
The controller allows you to export log files that can be read on
a computer. When a report is being logged, the data is recorded
directly onto the USB stick and not on the internal memory. Older
data is not displaced.
 Press the button on the start screen to open the main
menu.
 Press the button.
 Press the “System settings” menu.
 Insert a USB stick into the USB port.
 Activate the “Logging” function. Report logging
starts.
 If the menu cannot be activated, remove the USB
stick. Return to the menu. Insert the USB stick into
the USB port.
 If the menu still cannot be activated, replace the USB
stick.
 If you want to terminate the report logging, deacti-
vate the “Logging” function.
A message appears when the report logging has finished.
 Remove the USB stick.
either
0
1

OPERATION
Notications
www.stiebel-eltron.com WPM G | 13
 Press the button to return to the higher ranking
menu.
or
 Press the button to return to the main menu.
8. Notifications
8.1 Active messages
Messages are subdivided into different classes:
Message
type
Status
Class A The heat pump is paused. Errors stop the compres-
sor so must be acknowledged. An exception to this
are errors in the power supply. These errors are
acknowledged automatically. When the compressor
has stopped, the booster heater covers the heat de-
mand. Unless the error concerns the booster heater.
Class B The heat pump is not paused. These errors must be
acknowledged.
Class C The heat pump is not paused. These errors are for
information. The errors do not have to be acknowl-
edged. These are mainly control errors with no
influence.
Class D These errors are for information only and relate to
communication between the primary and secondary
heat pumps in cascades. The errors do not have to
be acknowledged. These errors stop DHW heating
by the secondary heat pumps.
Class E These errors are for information only and relate to
heat pumps of a different series in the cascade. The
errors do not have to be acknowledged.
Note
With class A messages, the compressor and DHW heating
are deactivated. If the message cannot be acknowledged,
and the booster heater is enabled for heating and DHW
operation, the booster heater covers the heat demands.
 Press the screen to deactivate the screensaver.
 Press the button to display the active message.
8.2 Notification list
The last 100 active acknowledged error messages are stored in a
list in the controller. You can select the list for display.
Symbol Meaning
Indicates the list with active messages.
Indicates the list with all active and acknowl-
edged messages.
Errors that the heat pump remedied itself can
be reset. The remedied error messages are de-
leted from the list.
Acknowledging messages
 Press the button on the start screen to open the main
menu.
 Press the button.
 Press the button to reset all messages.
 If the message cannot be acknowledged or reoccurs,
contact you contractor.

14 | WPM G www.stiebel-eltron.com
GUARANTEE | ENVIRONMENT AND RECYCLING
Guarantee
The guarantee conditions of our German companies do not
apply to appliances acquired outside of Germany. In countries
where our subsidiaries sell our products a guarantee can only
be issued by those subsidiaries. Such guarantee is only grant-
ed if the subsidiary has issued its own terms of guarantee. No
other guarantee will be granted.
We shall not provide any guarantee for appliances acquired in
countries where we have no subsidiary to sell our products.
This will not aect warranties issued by any importers.
Environment and recycling
We would ask you to help protect the environment. After use,
dispose of the various materials in accordance with national
regulations.
GUARANTEE
ENVIRONMENT AND RECYCLING

www.stiebel-eltron.com WPM G | 15
NOTES

Deutschland
STIEBEL ELTRON GmbH & Co. KG
Dr.-Stiebel-Straße 33 | 37603 Holzminden
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.de
Verkauf Tel. [phone] | Fax [phone] | [e-mail]
Kundendienst Tel. [phone] | Fax [phone] | [e-mail]
Ersatzteilverkauf Tel. [phone] | Fax [phone] | [e-mail]
Irrtum und technische Änderungen vorbehalten! | Subject to errors and technical changes! | Sous réserve
d‘erreurs et de modifications techniques! | Onder voorbehoud van vergissingen en technische wijzigingen!|
Salvo error o modificación técnica! | Excepto erro ou alteração técnica | Zastrzeżone zmiany techniczne i
ewentualne błędy | Omyly a technické změny jsou vyhrazeny! | A muszaki változtatások és tévedések jogát
fenntartjuk! | Отсутствие ошибок не гарантируется. Возможны технические изменения. | Chyby a
technické zmeny sú vyhradené! Stand 9535
Australia
STIEBEL ELTRON Australia Pty. Ltd.
294 Salmon Street | Port Melbourne VIC 3207
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.com.au
Austria
STIEBEL ELTRON Ges.m.b.H.
Gewerbegebiet Neubau-Nord
Margaritenstraße 4 A | 4063 Hörsching
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.at
Belgium
STIEBEL ELTRON bvba/sprl
't Hofveld 6 - D1 | 1702 Groot-Bijgaarden
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.be
China
STIEBEL ELTRON (Tianjin) Electric Appliance
Co., Ltd.
Plant C3, XEDA International Industry City
Xiqing Economic Development Area
300085 Tianjin
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebeleltron.cn
Czech Republic
STIEBEL ELTRON spol. s r.o.
Dopraváků 749/3 | 184 00 Praha 8
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.cz
Finland
STIEBEL ELTRON OY
Kapinakuja 1 | 04600 Mäntsälä
Tel. [phone]
[e-mail]
www.stiebel-eltron.fi
France
STIEBEL ELTRON SAS
7-9, rue des Selliers
B.P 85107 | 57073 Metz-Cédex 3
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.fr
Hungary
STIEBEL ELTRON Kft.
Gyár u. 2 | 2040 Budaörs
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.hu
Japan
NIHON STIEBEL Co. Ltd.
Kowa Kawasaki Nishiguchi Building 8F
66-2 Horikawa-Cho
Saiwai-Ku | 212-0013 Kawasaki
Tel. [phone] | Fax [phone]
[e-mail]
www.nihonstiebel.co.jp
Netherlands
STIEBEL ELTRON Nederland B.V.
Daviottenweg 36 | 5222 BH 's-Hertogenbosch
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.nl
Poland
STIEBEL ELTRON Polska Sp. z O.O.
ul. Działkowa 2 | 02-234 Warszawa
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.pl
Russia
STIEBEL ELTRON LLC RUSSIA
Urzhumskaya street 4,
building 2 | 129343 Moscow
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.ru
Slovakia
STIEBEL ELTRON Slovakia, s.r.o.
Hlavná 1 | 058 01 Poprad
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.sk
Switzerland
STIEBEL ELTRON AG
Industrie West
Gass 8 | 5242 Lupfig
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.ch
Thailand
STIEBEL ELTRON Asia Ltd.
469 Moo 2 Tambol Klong-Jik
Amphur Bangpa-In | 13160 Ayutthaya
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebeleltronasia.com
United Kingdom and Ireland
STIEBEL ELTRON UK Ltd.
Unit 12 Stadium Court
Stadium Road | CH62 3RP Bromborough
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron.co.uk
United States of America
STIEBEL ELTRON, Inc.
17 West Street | 01088 West Hatfield MA
Tel. [phone] | Fax [phone]
[e-mail]
www.stiebel-eltron-usa.com
A 341481-41483-9554 B 339364-41483-9554
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