SunSynk 1000 User manual

CONTOUR
1000 & 2000
USER MANUAL
www.sunsynkmobile.com / [email protected]
Please retain for
future reference
1323

CONTOUR 1000 & 20002
Index
1. Safety 2
1.1. General Safety Information 2
1.2. Symbols 3
1.3. Safety Instructions 3
1.4. Disposal 4
2. Product Description 4
2.1. What the Kit Contains 6
2.2. What It Can Power 7
3. ProductSpecication 8
4. Using the Product 9
5. Fault Finding 9
6. Manufacturer’s Warranty Terms and Conditions 10
1. SAFETY
This device should only be used in accordance with the
instructions within this manual and in compliance with local,
regional and national laws and regulations. Only allow this
device to be installed, operated, maintained, repaired by
other person(s) who have also read and understood this
manual. Ensure the manual is included with this device
should it be passed to a third party.
DO NOT allow minors, untrained personnel, or person(s)
suffering from a physical or mental
impairment that would affect their ability to follow this manual, install, maintain or repair this device.
Any untrained personnel who might get near this device while it is in operation MUST be informed that it is
dangerous and instructed carefully on how to avoid injury.
1.1. General Safety Information

CONTOUR 1000 & 20003
1.2. Symbols
WARNING This symbol indicates information that if ignored, could result in personal
injury or even death due to incorrect handling.
CAUTION This symbol indicates information that if ignored, could result in personal
injury or physical damage due to incorrect handling.
PLEASE NOTE Indicates information that is considered important, but not hazard-related.
1.3. Safety Instructions
Do not connect to the DB (consumer unit).
Do not connect the battery’s positive and negative terminal with any metal object, such as a wire.
Do not carry or store batteries together with necklaces, hairpins or other metal objects.
Do not pierce the battery with nails, strike the battery with a hammer, step on the battery, or subject it to
substantial impacts or shocks.
Do not expose battery to water or saltwater, or allow the battery to get wet.
Do not place the battery in or near a re, on stoves or other high-temperature locations.
Do not place the battery in direct sunlight or use / store the battery inside cars in hot weather. Doing so
may cause the battery to generate heat, explode, or ignite.
Do not disassemble or modify the battery. The battery contains safety and protection devices, which if
damaged may cause the battery to generate heat, explode or ignite.
Immediately discontinue use of the battery if while using, charging or storing the battery, the battery
emits an unusual smell, feels hot, changes colour / shape or appears abnormal in any other way.
Do not place the battery in microwave ovens, high-pressure containers or on induction cookware.
In the event the battery leaks and the uid gets into your eye, do not rub it. Rinse thoroughly with water
and immediately seek medical care. If left untreated the battery uid could cause damage to the eye.
ALWAYS maintain in good condition, with repairs only undertaken by a Sunsynk approved
technician / engineer.
Not suitable for medical devices. Any use with medical devices is at own risk.
Ensure to follow the safety warnings listed below:
WARNING
RISK OF SERIOUS INJURY
Lithium-ion cells and battery packs may get hot, explode, or ignite and cause serious injury
if exposed to extreme conditions.

CONTOUR 1000 & 20004
2. PRODUCT DESCRIPTION
Welcome to the Sunsynk Mobile Contour, a portable power source designed to provide power to
construction site technicians, vehicle mechanics, remote locations or simply environments both industrial and
domestic, where power supply is non-existent or unreliable. Each trolley is tted with two wheels and two
rubber feet to keep the trolley rmly in place once located to a useful position.
THE CONTOUR COMES IN TWO VERSIONS;
The Contour 1000 [921.6Wh]
The Contour 2000 [1843.2Wh]
Both versions make use of a 1kW Pure Sine Wave Inverter with the difference being in the battery capacity per
model. Therefore, the Contour 2000 can power more appliances for longer than the Contour 1000. In the case
of the ‘Contour 1000’ it is feasible to run a 100W appliance for 10hrs while the same device can run for 20hrs
with the Contour-2000!
Built-in Lithium Phosphate battery packs provide reliable and safe power storage. The built-in inverter allows
the Contour to be charged by AC Mains supply or from a DC Solar Array and can supply both AC and DC
power via its assorted sockets. Load level indication is provided by a row of LEDs, these will increase with the
load from green to orange, red LED’s indicate an overload and it is recommended to reduce the load to
prevent damage to the unit. Flashing red LED’s indicate that the unit has gone into safe mode, it will need to
be switched off and on to restore output. Please ensure loads have been removed during this operation to
prevent safe mode activation. Battery level indication is via a ow of LED’s that decrease as the charge
capacity of the unit decreases.
If damaged, immediately unplug it from the mains supply and do not use the product.
2.1. Disposal
DO NOT dispose this product with domestic waste!
Electrical devices should be disposed of in accordance with regional directives on electronic and / or
electronic-waste disposal. In case of further questions, please consult your supplier. In some cases, the
supplier can take care of proper disposal.
CAUTION

CONTOUR 1000 & 20005
Mobile Storage
AC 240V Input
Solar Panel Voltage Range 32V-60V
2 x 240V AC Outputs (Euro / South African Socket)
2 x 12V DC Output
1 x 9V DC Output
2 x USB
1 x Type C Port
UPS Available
Load Meter LED
Battery Charge Level LED
Features
9V
12V
M ain
Switch
12V
240V
240V
9V
LOW System Load OVERLOAD
BatteryLevel
Solar Energy
Battery
Level
Indicator
Load
Level
Indicator
Inverter
ON/OFF
12V DC
Output
Ports
9V DC
Output
Ports
AC 240V
Output
C-Type
Output
for Charging
Mobile Phones
& Other
Devices
2 x USB
Output
for Charging
Mobile Phones
& Other
Devices
Solar
Charging
Point
Power
ON/OFF
AC
Charging
DC Output
ON/OFF

CONTOUR 1000 & 20006
2.2. What the Kit Contains
9V
9V
12V
12V
Main
Main
Switch
Switch
12V
12V
2
2
40V
40V
2
2
40V
40V
9V
9V
LO
LO
W
W
System Load
System Load
O
O
VER
VER
LO
LO
AD
AD
Ba
Ba
t
t
tery Le
tery Le
v
v
el
el
S
S
o
o
lar Energy
lar Energy
2x 1.00 Meter
DC Connection Cables

CONTOUR 1000 & 20007
2.3. What It Can Power
The Contour can supply power to many devices, ranging from lights to laptops, TV’s, fans, PC’s, routers,
sound systems, tablets or smart phones, giving you the condence to power anything anywhere.
It comes with a built-in inverter to provide two 240VAC sockets to power supply your gadgets or
appliances.
Please note that the total load of the devices to be powered does not exceed the rated capacity of the
inverter, this being 1000W maximum. Overload will cause the unit to go into protection mode and
switch off.
Output Port Voltage Max Output Usage
Type C x 1 12V 18W Charging Mobile Phone
and Others Devices
USB x 2 5V 2A PC or Tablet
12V DC x 2 12V 1A Power Router
9V DC x 1 9V 1A Power Router
AC Outlet x 2 240V/50Hz 1000W TV, Fan and Lights
9V9V
12V12V
MainMain
SwitchSwitch
12V12V
2240V40V
2240V40V
9V9V
LOLOWW
System LoadSystem Load
OOVERVERLOLOADAD
BaBatttery Letery Levvelel
SSoolar Energylar Energy
5.5*2.5mm DJ Jack
32V-60V 250W MPPT

CONTOUR 1000 & 20008
3. PRODUCT SPECIFICATION
Model Contour 1000 & 2000
Capacity 1000W PSW Inverter
250W MPPT Charger
250W AC Charger
Mains Input (Charge) AC 240V/50Hz
Max. Charging Current (Mains) 10A
250W AC Charger
Solar Panel Voltage Range 32V-60V
Max. Charging Current (Solar Panels) 10A
Solar Charger 250W MPPT Charger
Outputs 2 x USB 5V 2A
1 x Type C - 18W
1 x DC 9V 1A
2 x DC 12V 1A
AC Outlet AC240V/50Hz
Case Material Steel
Inverter Peak Wattage 2000W (4S)
Inverter Normal Max. Running Power 1000W
Max. Inverter Efciency >92%
Current Harmonic Distortion <3%
Battery Data Contour 1000
Battery Type LiFePO4Lithium Iron Phosphate Battery Pack
Battery Specication 1 x 25.6V - 36Ah - 921.6Wh Battery Packs
Total Battery Capacity 921.6Wh
Battery Data Contour 2000
Battery Type LiFePO4Lithium Iron Phosphate Battery Pack
Battery Specication 2 x 25.6V - 36Ah - 921.6Wh Battery Packs
Total Battery Capacity 1843.2Wh
Product Weight
Contour 1000 25kg
Contour 2000 33kg

CONTOUR 1000 & 20009
4. USING THE PRODUCT
1. Fully charge the device before using.
2. Check your device is suitable to run from the Contour.
3. Check the voltage and current your device uses (see section 2.2). Most common is 9V and 12V
0.6 Amp to 1 Amp.
4. Check the polarity of the cable. Normally, the meter is positive (it will show on the adapter). If the
centre is negative, you will need a special cable as it may damage your device.
5. Select a suitable adapter for your device.
6. Connect the Contour to the mains socket and switch on.
7. Switch on the Contour. Your device should power up immediately (if your device does not power
up, unplug it and seek for advice).
5. FAULT FINDING
1. If your power pack does not operate or charge after following all of the instructions, please try the
following steps:
a) Check that the ON switch is in the correct position.
b) Check that the battery is charged (look at the charge level LEDs).
2. The power supply is operating but not powering my equipment:
a) Check your unit is compatible with the Contour.
b) Check the connection cable.
c) Check you are running on the correct voltage.
d) Double-check the polarity of your device (centre positive).
If any of these recommendations don’t solve your problem, unplug and seek professional help.

CONTOUR 1000 & 200010
6. MANUFACTURER’S WARRANTY
TERMS AND CONDITIONS
1) Global Tech China Limited and Sunsynk Limited (from now on “the Company”) now warranty against manufacturing faults of the
products for two years under the following terms and conditions:
a) The product must be purchased and installed within one of the following countries: The United Kingdom, the Isle of Man, the Channel
Islands, South Africa, Zimbabwe, Botswana, Hong Kong, and Australia. Products purchased and/or installed outside of these countries
will not be covered by this warranty under any circumstances.
b) The product must be installed and commissioned in full compliance with the installation instructions provided with the product
packages. The product must also meet the requirement of the Benchmark initiative (if applicable).
c) The warranty period will commence from the date of purchase. However, if the purchase is made after more than six months from
the date on which the product was dispatched by the company, the warranty period will commence immediately after six months from
the date of manufacture.
d) The product must be conned to domestic or light commercial use only. For this warranty, “light commercial use” is referred to as a
semi domestic-commercial environment including but not limited to hair salons, small shops, pubs). Should confusion arise regarding
the determination of “light commercial use” the decision on the determination of the company will be nal.
e) The product must be well-maintained following the User Manual guidelines. Failure to maintain the product, poor servicing, or no
servicing of the products might invalidate this warranty. Proof of service by competent servicing centres might be required to obtain
warranty facilities.
f) During the warranty period, the product must not be serviced, repaired, or altered in by any third party. Any change, alteration,
modication, or servicing whatsoever from anyone other than the company will invalidate the warranty with full effect.
g) Following the servicing, repair, or replacement, any parts or products removed from your product will be taken as owner by the
company. You will not have any claim for such parts or products.
2) Warranty Limitations
This warranty does not include:
a) Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in
rental or contract trade or commercial use;
b) Any condition resulting from incorrect or inadequate maintenance or care
c) Damage resulting from misuse, abuse, negligence, accidents, theft, tempering, ood, explosion, lightning, storms, frost, shipping
damage, adverse weather or any other similar event;
d) Dissatisfaction due to buyer’s remorse;
e) Normal wear and tear;
f) Damages incurred during transportation;
g) Damages incurred during assembly or maintenance (unless assembly or maintenance has been carried out by the company);
h) Any unauthorized adjustments made to the product by a third party;
3) The company makes no express warranty or condition, whether written or oral, and the company expressly disclaims all warranties and
conditions not stated in this limited warranty. The company disclaims all implied warranties or conditions, including any implied warranties
ofmerchantabilityandtnessforaparticularpurpose.
4)Allwarrantyclaimsmustbeledbytheconsumertotheretailerofthisproduct,whointurnistocontactthemanufacturerregarding
any warranty return or replacement. The company will not handle claims from the consumer directly. Please retain invoices for obtaining
warranty facilities.
5) All claims under this Warranty Statement must be made within the warranty period.
6)Thedecisionofthecompanyregardinganyissuerelatingtothiswarrantystatementisnal.
For more information, training videos, software upgrades, help line, forum please refer to http://www.sunsynk.com - Tech Support (Do not forget to
register rst on the website).

CONTOUR 1000 & 200011

MOBILE
Email Us: [email protected] Website: www.sunsynkmobile.com
VAT Number: 175669460
Address UK: Sunsynk UK Ltd. 17 Turnstone Business Park,
Mulberry Avenue, Widnes, Cheshire, WA8 0WN
Address SA: 80 Highview Boulevard, Ferndale, Johannesburg 2160
Call Us UK: [phone] SA: [phone]
NL: [phone]am - 5pm Local