Sunway ATP Series User manual

Synway ATP Series
SHT-2B/USB
SHT-4B/USB
USB Recording Box
Version 1.0
Synway Information Engineering Co., Ltd
www.synway.net

Synway Information Engineering Co., Ltd
Contents
Contents .................................................................................................. i
Copyright Declaration........................................................................... ii
Revision History ................................................................................... iii
Chapter 1 Overview............................................................................... 1
1.1 Functions.........................................................................................................1
1.2 Features..........................................................................................................1
1.3 Operation Principle..........................................................................................3
Chapter 2 Installation ............................................................................ 4
2.1 External Structure............................................................................................4
2.2 Label Description ............................................................................................5
2.3 System Requirement.......................................................................................5
2.4 Installation Procedure .....................................................................................6
Appendix A Technical Specifications .................................................. 8
Appendix B Technical/sales Support................................................... 9
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Copyright Declaration
All rights reserved; no part of this document may be reproduced or transmitted in any form or by
any means, electronic or mechanical, without prior written permission from Synway Information
Engineering Co., Ltd (hereinafter referred to as ‘Synway’).
Synway reserves all rights to modify this document without prior notice. Please contact Synway for
the latest version of this document before placing an order.
Synway has made every effort to ensure the accuracy of this document but does not guarantee
the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and
authorization of any third party patent, copyright or product involved in relation to the use of this
document.
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Revision History
Version Date Comments
Version 1.0 2006-3 Initial publication
Note: Please visit our website http://www.Synway.net to obtain the latest version of this document.
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Chapter 1 Overview
The ATP series SHT-2B/USB and SHT-4B/USB are the recording boxes using analog telephone
lines and USB1.1 interface. With various recording modules configured in a different way, they
can enable the high-impedance recording of the analog phone line via parallel connection and the
direct recording of the microphone.
1.1 Functions
zHigh-impedance passive monitoring
zStart/stop recording using multiple methods
zActivity/silence detection
zCall progress monitoring
zSupports simultaneous full-duplex recording and playback on 4 channels, each with a
different format (CCITT A/μ-Law 64kbps, IMA ADPCM 32kbps or Windows WAV)
zCalling party info (Caller_Id) detection, DTMF and FSK support
zProgrammable tone analyzer detects all kinds of tones
zAutomatic Gain Control (AGC) support in recording/playback operation
zAutomatically checks the USB recording box to determine the number and type of
installed modules
zSupports most telephone signaling standards (analog)
zAll-in-one setup (recording/playing/signaling)
1.2 Features
zUSB1.1 Bus Support
Includes USB1.1 bus; supports hot-swap and PNP (plug and play) features; provides
portable application and easy installation without the need for any external power supply.
zHigh-impedance Recording
Simply achieved by parallel connection. Very high input impedance rules out interruption
on transmission of monitored signals.
zModule Configurable
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4 on-channel modules can be freely arranged in pairs or groups for various complex,
multi-functional applications, such as call center and recording functions available on a
single USB recording box.
zAvailable Analog Phone Line Jack
Adopts the RJ11 jack to connect the phone line directly, eliminating the need for extra
junction boxes, making connection easy and malfunctions rare.
zAvailable Telephone Handset Jack
The telephone handset jack can directly connect with the handset of either a digital
telephone or an analog telephone, enabling a complete handset recording.
zAvailable Microphone Jack
Connects the microphone to the microphone jack to record any voice that enters the
microphone.
zAvailable Audio Output Jack
Equipped with an audio amplifier to directly drive the speaker of the headset or handset.
zProgrammable Tone Detector
Detects single or dual tones at any frequency, offering facility for use with a variety of
PBXes and key telephone systems.
zRealtime Analog Line Voltage Detection
The recording is started immediately once the pickup behavior is detected.
zVarious CODECs Support
Offers a large selection of voice CODECs, including G711 A-Law, μ-Law, Linear PCM,
IMA-ADPCM, MP3 and VOX.
zSupports WAV File
The recorded voice files can be edited and played by audio tools such as Cooledit.
zHardware Serial Number & Authorization Code Identification Circuit
Each recording box has a unique hardware serial number and an authorization code
identification circuit, designed for software safety. Users can apply to our company for
the authorization code.
zSynway’s Unified SynCTI Driver Development Platform
Synway owns the intellectual property rights for the unified high-intelligence SynCTI
driver development platform. Each system supports up to 2048 channels. All features are
available via simple function calls on the driver platform, without having to understand
complex call procedures.
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1.3 Operation Principle
Figure 1-1 Operation Principle
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Chapter 2 Installation
2.1 External Structure
zSHT-2B/USB or SHT-4B/USB
LINE4 LINE3 SPK MIC USB LINE2 LINE1 HANDSET
Figure 2-1 Outside View
LED
LED: On - Power on; Off - Power off; Flashing - Operating normally
LINE1: Jack to the 1st channel
LINE2: Jack to the 2nd channel
LINE3: Jack to the 3rd channel
LINE4: Jack to the 4th channel
HANDSET: Phone handset jack, whose input shares the 1st channel with LINE1 and output is
synchronized with the SPK
MIC: Microphone input jack, which is a Φ3.5 stereo jack and shares the 1st channel with LINE1
SPK: Audio output jack, which is a Φ3.5 stereo jack
USB: USB jack
Notes:
① SHT-2B/USB doesn’t include LINE3 and LINE4;
② Because the input of LINE1, HANDSET and MIC shares the first channel, only one of them
could be used at a same time;
③ The first channel on the board must be fitted with a microphone recording module should you
use HANDSET or MIC;
④ You must be cautious not to connect the analog phone line to the channel installed with
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microphone recording modules;
⑤ As to voice playing, the audio signals wil be output via both HANDSET and SPK at the same
time;
⑥ The minimum interval between insertion and extraction of the USB data line should not be
shorter than 9S.
2.2 Label Description
Figure 2-2 Labels for SHT-2B/USB and SHT-4B/USB
SHT-2B/USB
Ch1：***
Ch2：***
SN:******
Serial Numuber
Model and
Channel
SHT-4B/USB
Ch1：***
Ch2：***
Ch3：***
Ch4：***
SN:****** Serial Number
Model and
Channe
l Type
通道类型
There are two channel types ‘recording’ and ‘handset (headset)’, which respectively indicate the
analog recording channel and the microphone recording channel. The serial number is denoted
by Arabic figures and each product has a unique serial number.
2.3 System Requirement
To ensure the proper operation of the USB recording box, the computer hardware and software
configurations must meet the following requirements:
zHost System Requirements
CPU: 300 MHz Intel® Pentium® II or above
RAM: Each USB recording box needs at least 1 MByte RAM
HD: At least 1Gbyte remaining disk space
Interface: Each USB recording box needs a USB interface
zSupported Operating Systems
Windows 2000, Windows 2003, Windows XP, Linux and compatible operating systems
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2.4 Installation Procedure
Step 1: Connect to analog phone line or microphone input line
Refer to Figure 2-3 below for interface signal definitions to avoid improper connection.
Notes:
① Do not connect the analog phone line to the corresponding channel of HANDSET(Headset)
lest the USB recording box suffer from a permanent damage;
② See ‘2.2 Label Description’ for how to obtain the channel type;
③ Read ‘2.1 Note ① ~ ⑤ ’ before you perform this step.
LINE1
1
2
3
4
Recording: Handset(Heads
1 NC 1 NC
2 Ring1 2 Microphone1-
3 Tip1 3 Microphone1+
4 NC 4 NC
et):
1
2
3
4
LINE2 Recording: Handset(Heads
1 NC 1 NC
2 Ring2 2 Microphone2-
3 Tip2 3 Microphone2+
4 NC 4 NC
et):
1
2
3
4
LINE3 Recording: Handset(Heads
1 NC 1 NC
2 Ring3 2 Microphone3-
3 Tip3 3 Microphone3+
4 NC 4 NC
et):
1
2
3
4
LINE4 Recording: Handset(Heads
1 NC 1 NC
2 Ring4 2 Microphone4-
3 Tip4 3 Microphone4+
4 NC 4 NC
et):
1
2
3
4
Handset (Headset):
1 Microphone1-
2 Speaker+
3 Speaker-
4 Microphone1+
HANDSET
Figure 2-3 Interface Signal Definitions
Step 2: Connect the sound box or other appropriate sound devices
Skip this step if there is no need to ‘monitor in real time’ or ‘play’.
Regarding how to choose proper sound devices, refer to ‘Input/output Interface’ and ‘Audio
Specifications’ in Appendix A Technical Specifications.
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Step 3: Connect the USB recording box and the PC by USB data lines (See Figure 2-4)
Note: The USB recording box is not allowed to share the same USB port on the PC with other
USB devices.
To: PC To: SHT-2B/USB or SHT-4B/U SB
Fi
g
ure 2-4 USB Data Line
Step 4: Install the driver
If it’s the first time to install the USB recording box on the PC, please run the installation program
in the driver installation package before Step 3; otherwise, the driver will be installed by the
operating system automatically. Regarding driver installation, refer to SynCti_InstManual.pdf.
Note: If the installation error occurs, remove the USB data line from the PC. Plug it and install the
driver again.
Key Tips:
zAs the system is expected to run for long hours unmannedly, ‘energy-saving’ mode
should be turned off for both the CPU and the HD in CMOS or WINDOWS operating
system. This is to ensure full-speed operation of the computer, or it may lead to a drop in
performance or unexpected errors after running for some time.
zA chassis installed with the USB recording box must be grounded for safety reasons,
according to standard industry requirements. A simple way is earthing with the third pin
on the plug. No or improper grounding may cause instability in operation as well as
decrease in lightning resistance.
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Appendix A Technical Specifications
Dimensions
170 x 130 x 20mm3
Weight
≈200g
Environment
Operating temperature: 0 ℃ —55 ℃
Storage temperature: -20
℃ —85 ℃
Humidity: 8%—80%, non-condensing
Input/output Interface
Headset jack: One φ3.5 stereo jack
Microphone jack: One φ3.5 stereo jack
Telephone line jack: Four 4-pin RJ11 connectors
Handset jack: One 4-pin RJ11 connector
USB jack: One USB1.1 standard interface
Audio Specifications
CODEC: CCIIT A/μ-Law 64kbps,
IMAADPCM32kbp
Audio output power: ≥50mW
Distortion: ≤3%
Frequency response:300-3400Hz
（ ±3dB ）
Signal-to-noise ratio: ≥38dB
Echo suppression: ≥40dB
Maximum System Capacity
Up to 8 USB recording boxes concurrently per
system; up to 4 channels per box
Audio Encoding & Decoding
16Bit PCM 128kbps
8Bit PCM 64kbps
A-Law 64kbps
µ-Law 64kbps
VOX 32kbps
ADPCM 32kbps
GSM 13.6kbps
MP3 8kbps
Impedance
Input impedance: ≥1MΩ/500V DC ；
≥10kΩ/1000V AC
Insulation resistance for PC isolation from
telephone line: ≥2MΩ/500V DC
Telephone line impedance: Compliant with
the national standard impedance for
three-component network
Power Requirements
+5V DC: ≤400mA
Power: ≤2.1W
Safety
Lightning resistance: Level 4
Safety certificates: FCC;CE
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Appendix B Technical/sales Support
Thank you for choosing Synway. Please contact us should you have any
inquiry regarding our products. We shall do our best to help you.
Headquarters
Synway Information Engineering Co., Ltd
http://www.synway.net/
9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,
Hangzhou, P.R.China, 310053
Tel: [phone]
Fax: [phone]
Technical Support
Tel: [phone]
Mobile: [phone]
Email: [email protected]
Email: [e-mail]
MSN: [email protected]
Sales Department
Tel: [phone]
Tel: [phone]
Fax: [phone]
Email: [e-mail]
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