Surveon CAM64 Series User manual

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Speed Dome IP Camera Series
User Manual
Release 1.0

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All Rights Reserved © Surveon Technology 2015
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology
Inc.
Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
Linux is a trademark of Linux Torvalds.
Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.

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Revision History
Version
Description Date
1.0 Initial release January 2016

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Table of Contents
Copyright Statement .........................................................................2
Revision History ...............................................................................3
Table of Contents .............................................................................4
Safety Precautions............................................................................9
Device Installation/Site Selection........................................................10
Chapter 1. Product Overview.............................................................11
1.1. Network Camera Introduction ................................................... 11
1.2. Features and Benefits............................................................. 12
1.3. Technical Specifications .......................................................... 14
Chapter 2. Hardware Overview ..........................................................16
2.1. Overview............................................................................. 16
Bottom View ............................................................................ 16
2.2. Dimensions .......................................................................... 17
2.3. Camera Setup ....................................................................... 18
Preparation for Dome Camera Setup................................................ 18
Camera Cable Connections ........................................................... 19
Connecting Power............................................................................ 19
Connecting Power with Optional AC Adapter ............................................ 21
Connecting LAN Cable....................................................................... 21
Applying Alarm I/O (Optional) ............................................................. 21
Applying Audio (Optional) .................................................................. 22
Inserting and the Micro SDHC Card (Optional)........................................... 22
Chapter 3. Installation .....................................................................23
3.1. Ceiling Mounting.................................................................... 23
3.2. Wall Mounting....................................................................... 26
3.3. Camera Deployment ............................................................... 29
3.4. Before You Start.................................................................... 29
Chapter 4. Connecting to the Network Camera.......................................30
4.1. Accessing the Camera ............................................................. 30

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Setting the Camera's IP................................................................ 30
Chapter 5. Configuration through Viewer Window Interface.......................32
5.1. Overview............................................................................. 32
5.2. Interface Layout.................................................................... 33
5.3. Home Page........................................................................... 34
Function Items on the Home Page................................................... 34
Multiple Languages Support ................................................................ 34
Digital Zoom Control......................................................................... 34
Screen Size Adjustment..................................................................... 34
Talk Button ................................................................................... 34
Speaker Button ............................................................................... 34
Snapshot Button.............................................................................. 35
Video Streaming Pause /Restart Button .................................................. 35
Web Recording Button....................................................................... 35
Manual Trigger Button (on/off) ................................................ 35
Pan& Tilt Direction Control ........................................................ 36
Click on the buttons (Auto ExpComp / Increase Exposure / Decrease Exposure) to
adjust the value of Exposure Compensation. ............................................ 36
Zoom (Zoom in/ Zoom out).................................................. 36
Focus (Auto Focus / Focus Near / Focus Far).......................... 36
5.4. System................................................................................ 38
System ................................................................................... 39
Host Name .................................................................................... 39
Time Zone..................................................................................... 39
Enable Daylight Saving Time ............................................................... 39
Sync With Computer Time .................................................................. 39
Manual......................................................................................... 39
Sync with NTP Server........................................................................ 39
Security.................................................................................. 41
User ............................................................................................ 41

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HTTPS.......................................................................................... 42
Create Self-signed Certificate.............................................................. 42
Install Signed Certificate.................................................................... 44
Provide the Certificate Information....................................................... 44
IP Filter........................................................................................ 45
Delete IP Address ............................................................................ 47
IEEE 802.1X ................................................................................... 47
Network ................................................................................. 49
Basic ........................................................................................... 49
QoS............................................................................................. 52
SNMP........................................................................................... 53
UPnP ........................................................................................... 55
DDNS ..................................................................................... 56
Enable DDNS .................................................................................. 56
Provider ....................................................................................... 56
Host name..................................................................................... 56
Username/E-mail ............................................................................ 56
Password/Key................................................................................. 56
Mail....................................................................................... 56
FTP ....................................................................................... 57
HTTP ..................................................................................... 57
Application.............................................................................. 57
Alarm Pin Selection.......................................................................... 57
Alarm Setting ................................................................................. 58
Triggered Action (Multi-option)............................................................ 58
Motion Detection....................................................................... 62
Motion Detection Setting ................................................................... 63
Triggered Action (Multi-option)............................................................ 64
File Name ..................................................................................... 65
Save............................................................................................ 65
Device Information........................................................................... 77

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Device Setting ................................................................................ 77
Disk Cleanup Setting......................................................................... 77
Recording List ................................................................................ 77
Recording................................................................................ 79
File Location (Snapshots and Web Recording) ..................................... 81
Factory Default......................................................................... 83
Software Version ....................................................................... 84
Software Upgrade...................................................................... 84
Maintenance ............................................................................ 85
5.5. Streaming............................................................................ 85
Video Format ................................................................................. 86
Text Overlay Settings........................................................................ 87
Video Compression..................................................................... 88
MJPEG Q (Quality) Factor................................................................... 88
H.264-1/ H.264-2 Bit Rate.................................................................. 88
Display Compression Information.......................................................... 88
CBR Mode Setting ............................................................................ 88
Video OCX Protocol .................................................................... 89
RTP over UDP/ RTP over RTSP (TCP)/ RTSP over HTTP/ MJPEG over HTTP......... 89
Multicast Mode ............................................................................... 89
Video Frame Rate ...................................................................... 89
MJPEG/ H.264-1/ H.264-2 Frame Rate.................................................... 89
Audio (Audio Mode and Bit Rate Settings).......................................... 89
Transmission Mode........................................................................... 89
Server Gain Setting .......................................................................... 90
Bit Rate........................................................................................ 90
5.6 PTZ................................................................................... 91
Preset.................................................................................... 91
Preset Setting................................................................................. 91
Preset Go...................................................................................... 91
Cruise .................................................................................... 91

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Cruise Setting................................................................................. 91
Cruise Run..................................................................................... 92
Auto Pan................................................................................. 92
Auto Pan Setting ............................................................................. 92
Auto Pan Run ................................................................................. 92
Sequence ................................................................................ 93
Sequence Setting............................................................................. 93
Sequence Run................................................................................. 93
Home..................................................................................... 94
Home Setting ................................................................................. 94
Tilt Range ............................................................................... 95
Camera - Exposure..................................................................... 96
Camera - WB (White Balance)........................................................ 98
Auto Mode..................................................................................... 98
Indoor/outdoor Mode........................................................................ 98
ATW Mode (Auto Tracing White Balance)................................................. 98
Camera - Misc 1 (Miscellaneous Setups Menu 1) ..................................100
BLC............................................................................................100
Sharpness.....................................................................................100
Camera - Misc 2 (Miscellaneous Setups Menu 2) ..................................101
WDR...........................................................................................101
Camera- Default.......................................................................104
5.6. Logout...............................................................................105
5.7. Appendix............................................................................105
Appendix A: Install UPnP Components .............................................105
Appendix B: IP Addresses from Decimal to Binary................................106

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Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.

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Device Installation/Site Selection
The device should be installed according to specifications. This device should
be operated at a site that is:
Clean, dry, and free of excessive airborne particles.
Well-ventilated and away from heat sources such as direct sunlight and
radiators.
Clear of vibration or physical shock.
Away from strong electromagnetic fields produced by other devices.
Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.
Available with sufficient space behind the device for cabling.
Never install or use, unless waterproof or dust-resistant is listed as a feature,
the device in the following locations:
Areas where chemicals are used.
Areas where dust, debris, or pollen is in excess.
Areas where corrosive gas, sea water or high humidity is present.
Areas where steam vapor or flammable environments is generated.
Areas where radiation, X-rays, strong electric waves, or magnetism is
generated.
Areas outside of the allowable ambient operating temperature range.
Areas subject to impact or rigorous vibration.