Symantec SSL Visibility SV800 User manual

231-03213 Rev CA
Symantec™ Appliance
— SSL Visibility SV800/1800/2800/3800
CRU Installation Guide

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Contents
Chapter 1: Preface........................................................................................5
Electrostatic Discharge (ESD) ..................................................................................................... 5
Online Documentation Information........................................................................................ 7
Chapter 2: About This Guide........................................................................9
CRU Kits .............................................................................................................................................. 9
Chapter 3: CRU Installation Instructions................................................. 11
SV800 CRU Installation................................................................................................................12
SV1800 CRU Installation .............................................................................................................13
SV2800/SV3800 CRU Installation ............................................................................................14
Chapter 4: Component Transfer............................................................... 15
Transfer SV1800 Power Supplies.............................................................................................16
Transfer SV2800/3800 Power Supplies .................................................................................17
Transfer SV2800/3800 Network Modules ............................................................................18
Transfer SV1800, SV2800, and SV3800 Rack Rails .............................................................20
Chapter 5: Software Maintenance ........................................................... 23
Update SSL Visibility Software .................................................................................................24
Download Software Update ................................................................................................24
Install Software Update .........................................................................................................24
Back Up and Restore Configuration.......................................................................................25
Back Up Configuration...........................................................................................................25
Restore Configuration............................................................................................................25
Download and Install License ..................................................................................................26
Download License ...................................................................................................................26
Install License ............................................................................................................................26

Contents 4

CHAPTER
01 Preface
This preface provides prerequisite safety, warning, and background information about replacing your orig-
inal appliance chassis with a chassis replacement unit (CRU).
!
Important: Review“Safety Warnings and Cautions” in the appliance’s Safety and Conformity Guide
before servicing your appliance.
Electrostatic Discharge (ESD)
CAUTION
ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures at an ESD workstation. If one
is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground—any unpainted metal surface—on your
server when handling parts.
Always handle boards carefully.They can be extremely sensitive to ESD. Hold boards only by their edges. After removing a board from its protective wrap-
per or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board
wrapper. Do not slide board over any surface.
VORSICHT
Elektrostatische Entladung kann Festplattenlaufwerke, Platinen und andere Bauteile beschädigen. Es wird empfohlen, alle Arbeiten
an einem ESD-sicheren Arbeitsplatz auszuführen.Wenn ein solcher nicht verfügbar ist, sorgen Sie bei der Handhabung von Bauteilen für ESD-Schutz, in-
dem Sie ein antistatisches Armband tragen, das mit der Gehäuseerdung des Servers (einer nicht lackierten Metalloberfläche) verbunden ist.
Gehen Sie mit Platinen stets vorsichtig um. Diese können äußerst empfindlich auf elektrostatische Entladungen reagieren. Halten Sie die Platinen nur an
den Kanten. Nachdem Sie eine Platine aus der Schutztasche oder aus dem Server entnommen haben, legen Sie sie mit Komponentenseite nach oben auf
eine geerdete, elektrostatisch entladene Oberfläche. Verwenden Sie ein leitendes Schaumpolster, sofern verfügbar, aber nicht die Schutztasche der Pla-
tine. Schieben Sie die Platine nicht über Oberflächen.
PRECAUCIÓN
Las DE pueden dañar las unidades de disco, las placas y demás componentes. Recomendamos realizar todos los procedimientos en una
estación de trabajo protegida contra las DE. Si no tiene una, puede lograr cierta protección colocando un brazalete antiestático en el suelo de la carcasa
(en cualquier superficie metálica sin pintar) del servidor cuando manipula las piezas.
Siempre maneje las placas cuidadosamente. Pueden ser sumamente sensibles a las DE. Sostenga las placas únicamente de los bordes. Luego de retirar
una placa del envoltorio que la protege o del servidor, coloque la placa boca arriba sobre una superficie con puesta a tierra que no produce estática. Si
tiene, utilice una plancha de espuma conductora. Evite usar el envoltorio de la placa. No deslice la placa sobre ningún tipo de superficie.

Chapter 1 Preface 6
ATTENTION
Les DES peuvent endommager les lecteurs de disque, les cartes, ainsi que d'autres éléments. Nous vous recommandons d'exécuter
toutes les procédures depuis une station de travail dotée d'une protection contre les DES. En son absence, prévoyez une protection contre les DES en por-
tant un bracelet antistatique relié à la masse du châssis (toute surface métallique non peinte) sur le serveur lors de la manipulation d'éléments.
Manipulez toujours les cartes avec précaution. Elles peuvent être très sensibles aux DES. Tenez les cartes uniquement par leurs bords. Après avoir retiré
une carte de son emballage de protection ou du serveur, placez la carte, face composant vers le haut, sur une surface dépourvue d'électricité statique et
reliée à la terre. Dans la mesure du possible, utilisez un coussin mousse conducteur, mais pas l'emballage de la carte. Ne faites pas glisser la carte sur une
surface, quelle qu'elle soit.
㭒㦮
ESD ⓪❪㓺䋂 ✲⧒㧊ぢ , ⽊✲ ⹥₆䌖 ⿖䛞㦚 ㏦㌗㔲䌂 㑮㧞㔋┞┺ . ESD 㤢䋂㓺䎢㧊㎮㠦㍲ ⳾✶ 㩞
㹾⯒ 㑮䟟䞮⓪ ộ㧊 㫡㔋┞┺ . 㧊⩂䞲 㩞㹾⯒ 㑮䟟䞶 㑮㠜⓪ ἓ㤆 ⿖䛞 䀾 㔲㍖㔲 㩧㰖 (☚㌟♮㰖 㞠㦖 ⁞㏣ 䚲
Ⳋ)㠦⿖㹿♲ 㩫㩚₆ ⹿㰖 ㏦⳿ 㓺䔎⧿㦚 㹿㣿䞮㡂 ESD ⪲⿖䎆 ⽊䢎䞮㕃㔲㡺 .
䟃㌗ ⽊✲⯒ 㫆㕂㓺⩓Ợ ┺⬾㕃㔲㡺 . ⽊✲⓪ ESD 㠦ⰺ㤆 ⹒Ṧ䞶 㑮㧞㔋┞┺ . ⽊✲⯒ 㧷㦚 ➢⓪ ⽊✲㦮 Ṗ㧻㧦Ⰲ⯒
㧷㦒㕃㔲㡺 . ㍲⻚ ⡦⓪ ⽊䢎 ⧮䗒㠦㍲ ⽊✲⯒ 㩲Ệ䞲 䤚㩫㩚₆Ṗ 㠜⓪ 㩧㰖♲ 䚲Ⳋ 㥚㠦 ⽊✲ ῂ㎇䛞㦚 䁷Ⳋ㧊 㥚
⪲䟻䞮Ợ ⏩㦒㕃㔲㡺 . ⽊✲ ⧮䗒⓪ 㞚┞㰖Ⱒ 㩚☚㎇ 䙒䕾✲⯒ ㌂㣿䞶 㑮㧞㦒Ⳋ 㧊⩂䞲 䕾✲⯒ ㌂㣿䞮㕃㔲㡺 . 㠊
⟺䚲Ⳋ 㥚㠦㍲✶ ⽊✲⯒ ⹖㰖 Ⱎ㕃㔲㡺 .
ݕ୉
䶉⭥᭮⭥㜭ᦏᇣ⻱ⴈ傡ࣘಘǃѫᶯ઼ަԆ䴦䜘ԦDŽᡁԜᔪ䇞ᛘ൘䶉⭥᭮⭥ᐕ֌ㄉᢗ㹼ᡰᴹ〻
ᒿDŽྲ󰵭ᰐ⌅ᨀ׋ˈᓄᨀ׋аӋ䶉⭥᭮⭥䱢ᣔˈ൘༴㖞䴦䜘Ԧᰦクᡤоᴽ࣑ಘᵪ༣ൠ䶒⴨䘎Ⲵ䱢䶉⭥᡻⧟DŽ
࿻㓸↓⺞༴㖞ѫᶯDŽѫᶯ㜭ሩ䶉⭥᭮⭥ᶱަ᭿ᝏDŽ᡻ᤱѫᶯᰦӵᨑտѫᶯ䗩㕈DŽᢺѫᶯӾަ؍ᣔ㺻ᡆᴽ࣑ಘѝ
ࠪᰦˈᢺѫᶯח᭮൘᧕ൠǃᰐ䶉⭥Ⲵ㺘䶒кDŽ֯⭘ሬ⭥Ⲵ⌑⋛ෛ ˄ྲ󰵭ᴹ˅ˈ㘼нᱟѫᶯ؍ᣔ㺻DŽнᗇ൘ԫօ
㺘䶒к━ࣘѫᶯDŽ
ݙཀ
ESD㜭ᴳ䙐ᡀ⻱⻏₏ǃѫ₏ᶯ઼ަԆ䴦ԦⲴᨽ༎DŽᡁفᔪ䆠ᛘว㹼ESD ᐕ֌ㄉкⲴᡰᴹ〻ᒿDŽྲ󰵭❑⌅
ว㹼к䘠〻ᒿˈ൘ᩜ䴦Ԧᱲ䃻クᡤ䙓᧕㠣ժᴽಘк₏⇬᧕ൠ ˄ԫօн
ງኔⲴ䠁ኜ㺘䶒˅Ⲵ䱢䶌䴫㞅ᑦԕᨀ׋ESD ؍䆧DŽ
൘ᩜѫ₏ᶯᱲ䃻ᗵሿᗳDŽ䙉Ӌ䴦ԦሽᯬESD ⢩ࡕ᭿ᝏDŽ䃻۵ᨑտѫ₏ᶯⲴ䚺㐓DŽሷѫ₏ᶯᗎ؍䆧྇ࠪᡆᗎժ
ᴽಘ〫ࠪᖼˈ䃻ሷѫ₏ᶯݳԦᵍкˈ᭮㖞൘ᐢ᧕ൠⲴ❑䶌䴫㺘䶒DŽ䃻֯⭘䱢䶌䴫⎧㏯຺ˈі䚯ݽ֯⭘ѫ₏ᶯ؍䆧
྇DŽ䃻䇃ѫ₏ᶯ൘ԫօ㺘䶒к━DŽ
ВНИМАНИЕ!
Электростатический разряд может повредить дисковые накопители, платы и другие компоненты. Рекомендуется
выполнять все процедуры на рабочей станции ESD. Если она недоступна, для взаимодействия с компонентами наденьте специальную
защитную одежду, к которой относится антистатический браслет, соединенный с корпусом (любая неокрашенная поверхность металла)
сервера.
Всегда соблюдайте осторожность при взаимодействии с платами. Они могут быть крайне восприимчивы к электростатическим разрядам.
Держите платы только за края. После извлечения платы из сервера или из защитной обертки, поместите компонент платы верхней стороной
на заземленную, свободную от помех поверхность. По возможности используйте электропроводимую подкладку из пеноматериала, но не
обертку платы. Не перемещайте плату по какой-либо поверхности.

Chapter 1 Preface 7
Online Documentation Information
Additional documentation and electronic copies of printed materials can be found online for your appli-
ance. This documentation is periodically revised to include new and updated information and might not
be identical to the original printed documentation.
To view or download Symantec documentation, visit:
https://support.symantec.com/en_US/Documentation.html

Chapter 1 Preface 8

CHAPTER
02 About This Guide
This SSL Visibility CRU Installation Guide describes how to replace a non-functioning original appliance
with a chassis replacement unit (CRU). CRU kits include a chassis, motherboard, CPU, and memory. They do
not include field-replaceable components, such as network modules and power supply units, which must
be transfered from the original chassis to the CRU. The appliance’s archived configuration files must also be
transfered to the CRU to return the original configuration.
!
Important!
• A qualified technician must perform the CRU installation to reduce the risk of damage to the appliance.
• Review the safety instructions and warnings in the appliance’s Safety and Conformity Guide before
servicing the appliance.
• Review the software release notes for upgrading and downgrading procedures.
CRU Kits
Available SSL Visibility CRU kits are listed below. Verify that your CRU matches the kit contents listed and
go to the installation procedure in the right-most column. SSL Visibility appliances support a number of
Symantec product platforms. Consult the software release notes for release information and other up-
grade-related materials.
CRU Kit Replaces Kit Contents To Install
SV800-CRU SV800 chassis
(1) Replacement chassis
(1) ESD Wrist strap
(1) CRU Installation Guide
See “SV800 CRU Installation”
on page 12.
SV1800-C-CRU SV1800 chassis (copper ports) See“SV1800 CRU Installation”
on page 13.
SV1800-F-CRU SV1800 chassis (fiber ports)
SV2800-CRU SV2800 chassis See “SV2800/SV3800 CRU In-
stallation” on page 14.
SV3800-CRU SV3800 chassis See “SV2800/SV3800 CRU In-
stallation” on page 14.

Chapter 2 About This Guide 10