Sysgration UPC-W101 User manual

UPC-W101/W156/W215
User Manual
10.1” /15.6“ /21.5”
Universal Panel Computer

1

Copyright
The documentation and the software included with this product are copyrighted 2019 by
Sysgration Co., Ltd. All rights are reserved. Sysgration Co., Ltd. reserves the right to improve the
products described in this manual at any time without notice. No part of this manual may be
reproduced, copied, translated, or transmitted in any form or by any means without the prior
written permission of Sysgration Co., Ltd. The information provided in this manual is intended to
be accurate and reliable. However, Sysgration Co., Ltd. assumes no responsibility for its use, nor
for any infringements of the rights of third parties that may result from its use.

Acknowledgements
AMI is a trademark of American Megatrends.
Intel, Atom, Celeron, and Core are trademarks of Intel Corp.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Corporation.
Microsoft Windows is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semiconductor Co., Ltd.
All other product names or trademarks are properties of their respective owners.
For more information about this or other Sysgration products, please visit our website at
http://www.sysgration.com
For technical support and service, please visit our support website at
http://www.sysgration.com
This manual is for UPC-W101/W156/W215.
Part No Edition 1
Nov 2020

2

Declaration of Conformity
FCC Class B
Note
This equipment has been tested and found to comply with the limits for a Class
B digital device of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference, in such
cases users will be required to correct the interference at their own expense.
Warning
Any modications to this device that are not approved by the relevant standards
authority may void the authority granted to the user by the FCC to operate this
equipment.

Packing List
Before installing the UPC system, check that the following materials have been included in the
shipment:

UPC-W101/W156/W215 unit

Accessories for UPC-W101/W156/W215
– Packet of mounting kits
– DC power converting cable
– Quick start guide
– Packet of cable clamps (only available on 15.6”/ 21.5”)
If any of these items are missing or damaged, contact your distributor or sales representative
immediately.

Technical Support and Assistance
1. Visit the Sysgration website at http://www.sysgration.com to obtain the latest product
information.
2. Contact your distributor, sales representative, or Sysgration’s customer service center for
technical support if you need additional assistance. Please have the following information
ready before calling:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, application software, etc.)
- A complete description of the problem
- The exact wording of any error messages

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
Warnings
Warning
Batteries are at risk of exploding if incorrectly installed. Replace only with the same
or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.
Warning
Input voltage rated 12V/7.5A.
Use a 3V/240mA lithium battery
Packing: The unit should be carried with both hands and handled with care.
Maintenance: Use only approved products or a dry applicator to clean and maintain
the surfaces.

Contact information
Manufacturer
Sysgration Co., Ltd.
6Fl., No.1, Sec. 1, Tiding Blvd., Neihu Dist., Taipei City, 11494,Taiwan, R.O.C.
TEL: [phone]

Safety Instruction
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect the equipment from all AC outlets before cleaning. Use only a damp cloth for
cleaning. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket must be located near the equipment and
easily accessible.
5. Protect the equipment from humidity.
6. Place the equipment on a reliable surface during installation. Dropping or letting the
equipment fall may cause damage.
7. The openings of the enclosure are for air convection. Protect the equipment from
overheating. Do not cover the openings.
8. Ensure that the voltage is correct before connecting the equipment to a power outlet.
9. Position the power cord away from high-trac areas. Do not place anything over the power
cord.
10. All cautions and warnings on the equipment should be noted.
11. If unused for a long time, disconnect the equipment from the power source to avoid damage
from transient overvoltage.
12. Never pour liquid into an opening. This may cause re or electrical shock.

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13. Never open the equipment. For safety reasons, the equipment should be opened only by
qualied service personnel.
14. If one of the following occurs, have the equipment checked by authorized service personnel:
The power cord or plug is damaged.
Liquid has penetrated the equipment.
The equipment has been exposed to moisture.
The equipment is malfunctioning or does not operate according to the user manual.
The equipment has been dropped and damaged.
The equipment shows obvious signs of breakage.
15.
Do not store the equipment in an environment where the temperature uctuates below 20 °C
(-4 °F) or above 60°C (140 °F) as this may cause damage. The equipment should be stored in a
controlled environment.
16. Batteries are at risk of exploding if incorrectly installed. Replace only with the same or
equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer’s instructions.
17. Use only the recommended mounting apparatus to avoid damage due to falling.
DISCLAIMER: These instructions are provided according to IEC 704-1 standards.
Sysgration disclaims all responsibility for the accuracy of any statements contained herein.
Warning
Because of the risk of electric shock, do not remove the equipment cover
during operation or when connected to a power outlet.
Caution!
To avoid short circuits and otherwise damaging the device, do not allow
uids to come in contact with the device. If uids are accidentally spilled on
the equipment, remove the aected unit from service as soon as possible and
contact service personnel to verify that personal safety is not compromised.
If the computer clock is unable to maintain accurate time or the BIOS
conguration resets to default, check the battery.
Caution!
Do not replace the battery yourself. Contact a qualified technician or
your retailer. The computer is equipped with a battery-powered real-time
clock circuit. There is a danger of explosion if the battery is incorrectly
replaced. Replace only with same or equivalent type recommended by
the manufacturer. Discard used batteries according to the manufacturer’s
instructions

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Content
Chapter 1 / General Information .................................................................................................6
1. General Information................................................................................................................................................................. 7
1.1 Introduction...................................................................................................................................................................... 7
1.2 Specication ..................................................................................................................................................................... 7
1.2.1 UPC-W101 ............................................................................................................................................................. 7
1.2.2 UPC-W156 ............................................................................................................................................................. 8
1.2.3 UPC-W215 ............................................................................................................................................................. 9
1.3 Dimension........................................................................................................................................................................10
1.3.1 UPC-W101 ...........................................................................................................................................................10
1.3.2 UPC-W156 ...........................................................................................................................................................10
1.3.3 UPC-W215 ...........................................................................................................................................................10
Chapter 2 / Getting Started ...................................................................................................... 11
2. Getting Started ........................................................................................................................................................................12
2.1 Package Content ...........................................................................................................................................................12
2.2 Front View ........................................................................................................................................................................12
2.3 Rear View..........................................................................................................................................................................12
2.4 Side View..........................................................................................................................................................................13
2.5 Standard I/O Ports.........................................................................................................................................................13
2.6 Setup Procedures..........................................................................................................................................................13
2.6.1 System Power On..............................................................................................................................................13
2.6.2 BIOS Setup...........................................................................................................................................................14
2.6.3 System Software Installation........................................................................................................................14
2.6.4 Driver Installation .............................................................................................................................................14
2.7 Dierent touch mode selection...............................................................................................................................14
Chapter 3 / Mounting and Installation .................................................................................... 16
3. Mounting and Installation ...................................................................................................................................................17
3.1 Panel Mount Installation ............................................................................................................................................17
3.1.1 UPC-W101, 10.1-inch.......................................................................................................................................17
3.1.2 UPC-W156, 15.6-inch.......................................................................................................................................19
3.1.3 UPC-W215, 21.5-inch.......................................................................................................................................21
3.2 VESA Mount Installation.............................................................................................................................................23
3.3 Expansion Module Installation (Optional) ...........................................................................................................24
3.3.1 UPC-W101 /W156/W215................................................................................................................................24

Chapter 1
General Information

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1. General Information
1.1 Introduction
Sysgration’s UPC-W series products are 10.1”, 15.6”, and 21.5” fanless, low-power, all-in-one touch
panel computers suitable for use as control room computing devices, production line industrial
digital signage, showroom interactive signage, self-service kiosks, and public service terminals,
as well as to support diverse digital retail, hospitality, healthcare, education, entertainment, and
information processing applications. Featuring a protective enclosure, advanced touchscreen
technology, wireless capabilities, and rich I/O, the high-performance UPC-W series can also be
integrated with a wide range of optional peripherals and accessories according to specific
application requirements.
1.2 Specication
1.2.1 UPC-W101
Display & Touch Screen
Size 10.1”TFT LCD
Resolution 1280 x 800
Brightness 400nits (Typ.)
Contrast Ratio 800 (Typ.)
Viewing Angle 85/85/85/85
Touch Technology
10 points P-Cap touch panel, support wet mode,
glove mode and 5mm stylus.
Optional 5-wire true at Resistive touch panel
System
Specication
Processor Intel® Core™ i3-8145UE processor
Operating System Windows 10 IoT Enterprise | optional for
Ubuntu 16.04 Kernel 4.8.0-36-generic x86_64 and up
System Memory 4GB (up to 64GB), DDR4 2400MHz Non-ECC SO-DIMM
x2 (32GB per SO-DIMM)
Storage 64GB M.2
Wireless
communication
WiFi Optional, WIFI 802.11 a/b/g/n/ac
Bluetooth Optional, BT 5.0
WWAN Optional, upon customer’s request & region
System I/O
Audio Speaker Optional, 2x 1W Speakers (L/R)
Line out 1x Line out
External I/O
USB 4x USB 3.1 Gen2 Type A
Video 1x HDMI output
1x DP++ output
Ethernet (LAN) 2x 10/100/1000 GbE RJ45, with Intel Ethernet
Controller i210IT and PHY i219LM
Optional I/O COM Port Optional RS232/422/485 D-sub 9
Digital I/O Optional 6 DI/DO
Expansion I/O
1x M.2 B-Key, 3042/2242/2280 (SATA 6Gb/s/ USB3 /
USB2) with Nano SIM Holder
1x M.2 E-Key, 2230 (PCI-E x1 / USB2 / CNVi)
1x M.2 M-Key, 2242/3042 (SATA 6Gb/s / PCI-E x4)
Expansion Module Optional module
5M Camera
Magnetic Strip Reader
Depth Camera
Thermal imager
RFID/NFC Reader
Smart Card Reader
Barcode Reader
Light Bar
Mechanical &
Environment
Dimension (W x L x H) 266.2 x 184.8 x 40 (mm)
Weight 2.5 kg
Mounting Panel Mount / VESA Mount (75mm X 75mm)
Operating Temperature 0°C ~ 50°C
Storage Temperature -20°C ~ 60°C
Operating Humidity 10% ~ 90%, non-condensing
IP Standard Front IP65

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Power
Management
Power Input 1x 2.5mm DC jack / 12~24V DC in
Power consumption 50 watt
Adaptor Optional Adaptor 100~240Vac, O/P: 12V/7.5A/90W
Certication CE, FCC
1.2.2 UPC-W156
Display & Touch Screen
Size 15.6”TFT LCD
Resolution 1366 x 768
Brightness 500 nits (Typ.)
Contrast Ratio 600 (Typ.)
Viewing Angle 80/80/80/80
Touch Technology
10 points P-Cap touch panel, support wet mode,
glove mode and 5mm stylus.
Optional 5-wire true at Resistive touch panel
System
Specication
Processor Intel® Core™ i3-8145UE processor
Operating System Windows 10 IoT Enterprise | optional for Ubuntu
16.04 Kernel 4.8.0-36-generic x86_64 and up
System Memory 4GB (up to 64GB), DDR4 2400MHz Non-ECC SO-DIMM
x2 (32GB per SO-DIMM)
Storage 64GB M.2 | Optional 2.5” SATA III HDD/SSD
Wireless
communication
WLAN (WiFi) Optional, WIFI 802.11 a/b/g/n/ac
Bluetooth Optional, BT 5.0
WWAN (3G/4G/LTE Cat 1 & Cat 4) Optional, upon customer’s request & region
System I/O
Audio Speaker Optional, 2x 1W Speakers (L/R)
Line out 1x Line out
External I/O
USB 4x USB 3.1 Gen2 Type A
Video 1x DP++ output
1x HDMI output
Ethernet (LAN) 2x 10/100/1000 GbE RJ45, with Intel Ethernet
Controller i210IT and PHY i219LM
Optional I/O COM Port Optional RS232/422/485 D-sub 9
Digital I/O Optional 6 DI/DO
Expansion I/O
1x M.2 B-Key, 3042/2242/2280 (SATA 6Gb/s/ USB3 /
USB2) with Nano SIM Holder
1x M.2 E-Key, 2230 (PCI-E x1 / USB2 / CNVi)
1x M.2 M-Key, 2242/3042 (SATA 6Gb/s / PCI-E x4)
Expansion Module Optional module
5M Camera
Magnetic Strip Reader
Depth Camera
Thermal imager
RFID/NFC Reader
Smart Card Reader
Barcode Reader
Light Bar
Mechanical &
Environment
Dimension (W x L x H) 399.2 x 248.5 x 40 (mm)
Weight 4.5 kg
Mounting Panel Mount / VESA Mount (100mm X 100mm)
Operating Temperature 0°C ~ 50°C
Storage Temperature -20°C ~ 60°C
Operating Humidity 10% ~ 90%, non-condensing
IP Standard Front IP65
Power
Management
Power Input 1x 2.5mm DC jack / 12~24V DC in
Power consumption 55 watt
Adaptor Optional Adaptor 100~240Vac, O/P: 12V/7.5A/90W
Certication CE, FCC

9
1.2.3 UPC-W215
Display & Touch
Screen
Size 21.5 TFT LCD
Resolution 1920 x 1080
Brightness 250 nits (Typ.)
Contrast Ratio 3000 (Typ.)
Viewing Angle 80/80/80/80
Touch Technology
10 points P-Cap touch panel, support wet mode,
glove mode and 5mm stylus.
Optional 5-wire true at Resistive touch panel
System
Specication
Processor Intel® Core™ i3-8145UE processor
Operating System Windows 10 IoT Enterprise | optional for Ubuntu
16.04 Kernel 4.8.0-36-generic x86_64 and up
System Memory 4GB DDR4 (up to 64GB), DDR4 2400MHz Non-ECC
SO-DIMM x2 (32GB per SO-DIMM)
Storage 64GB M.2 | Optional 2.5” SATA III HDD/SSD
Wireless
communication
WLAN (WiFi) Optional, WIFI 802.11 a/b/g/n/ac
Bluetooth Optional, BT 5.0
WWAN (3G/4G/LTE Cat 1 & Cat 4) Optional, upon customer’s request & region
System I/O
Audio Speaker Optional, 2x 1W Speakers (L/R)
Line out 1x Line out
External I/O
USB 4x USB 3.1 Gen2 Type A
Video 1x DP++ output
1x HDMI output
Ethernet
(LAN)
2x 10/100/1000 GbE RJ45, with Intel Ethernet
Controller i210IT and PHY i219LM
Optional I/O COM Port Optional RS232/422/485 D-sub 9
Digital I/O Optional 6 DI/DO
Expansion I/O
1x M.2 B-Key, 3042/2242/2280 (SATA 6Gb/s/ USB3 /
USB2) with Nano SIM Holder
1x M.2 E-Key, 2230 (PCI-E x1 / USB2 / CNVi)
1x M.2 M-Key, 2242/3042 (SATA 6Gb/s / PCI-E x4)
Expansion Module Optional module
5M Camera
Magnetic Strip Reader
Depth Camera
Thermal imager
RFID/NFC Reader
Smart Card Reader
Barcode Reader
Light Bar
Mechanical &
Environment
Dimension (W x L x H) 543.64 x 335.11 x 40(mm)
Weight 8.2 kg
Mounting Panel Mount / VESA Mount (100mm X 100mm)
Operating Temperature 0°C ~ 50°C
Storage Temperature -20°C ~ 60°C
Operating Humidity 10% ~ 90%, non-condensing
IP Standard Front IP65
Power
Management
Power Input 1x 2.5mm DC jack / 12~24V DC in
Power consumption 57 watt
Adaptor Optional Adaptor 100~240Vac, O/P: 12V/7.5A/90W
Certication CE, FCC

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1.3 Dimension
1.3.1 UPC-W101
75
75
38 39.9
185
VESA Hole
M4 depth=5mm
266.2
184.8
4.5175.8
4.5
40
6
4.54.5 257.2
1.3.2 UPC-W156
399.2
248.5
4.54.5
640
239.5
100
100
330
80.7 49.3
VESA Hole
M4 depth=5mm
4.5 4.5390.2
1.3.3 UPC-W215
543.64
335.11
4.50
4.50 326.11
640 100
100 117.56
400
75
VESA Hole
4.50
4.50 534.64
M4 depth=5mm

Getting Started
Chapter 2

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2. Getting Started
Before beginning system setup, take a moment to become familiar with the package content, connector
locations and functions, as shown in the gures below.
2.1 Package Content
- Panel Computer
- Packet of mounting kits
- DC power converting cable
- Quick start guide
- Packet of cable clamps (only available on 15.6”/ 21.5”)
2.2 Front View
2.3 Rear View
10.1” Rear View 15.6” / 21.5” Rear View
Note
• Use only VESA-compatible oor, stand, and wall mount kits
• Refer to Section 2.5 regarding system I/O according to UPC model

13
2.4 Side View
UPC-W101 UPC-W156 UPC-W215
Note
Mounting hole for expansion module and panel mount
The UPC-W series features at frame for easy optional expanse module integration
Refer to Section 3.1 for installation information.
2.5 Standard I/O Ports
UPC-W101 / UPC-W156 / UPC-W215
A B C D E F G H
A. Power Input
B. Giga bit Ethernet Port RJ45
C. Giga bit Ethernet Port RJ45
D. 2x USB3.1 Gen 2
E. 2x USB3.1 Gen 2
F. DP++ Output
G. HDMI Output
H. Audio Line-Out
2.6 Setup Procedures
2.6.1 System Power On
1. For the UPC-W101/ UPC-W156/ UPC-W215 model, connecting the system to a DC power
source or external power supply via DC in Jack
2. Hold power cords by the plugs ends only. Refer to Section 2.5 for the location of the DC
power.
3. After DC input, the system will be activated automatically.

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2.6.2 BIOS Setup
For most UPC series, the system setup and configuration will be completed by the
manufacturer or system integrator prior to delivery. However, users may still need to access
the BIOS setup program to adjust the system conguration, such as the date/ time or hard
drive type by pressing the “Delete button”after powering the unit.
2.6.3 System Software Installation
The UPC is optionally available with or without operating system.
During the installation of third party operating system, users must integrate all software
components required for the operating system by themselves.
Note
Before software or driver installation, the system must be equipped with
additional storage that users must purchase separately.
2.6.4 Driver Installation
After installing the system software, users can set up the Ethernet, XGA, audio, and
touchscreen functions.
Note
The relevant drivers and utilities are subject to change without notice.
Download the latest drivers for UPC series products from the Sysgration
website at http://support.sysgration.com or contact our application
engineers for further assistance.
2.7 Dierent touch mode selection
UPC has a capacitive touch screen that able to responds to ngertips, certain type of gloves and
a capacitive tipped stylus. User can change the touchscreen mode to suit user scenario. Click the
program to open the settings menu and select one of the options (as
shown below)
Mode0 Select this if user prefers using finger mode and when water drops is
present on the screen
Mode1 Select this if user prefers using gloves
Mode2
Select this if user prefers using 5mm capacitive stylus with palm rejection
that allows user to rest their hand on the screen while writing or touching
without making unwanted interference

15
Using nger
mode and when
water drops is
present on the
screen
Using 5mm
capacitive
stylus with
palm rejection
Using gloves
Note
Different type of gloves characteristics, materials, and design will have
dierent results on the touch performance

Mounting and Installation
Chapter 3

17
3. Mounting and Installation
Sysgration’s UPC series systems are PC-based computers housed in an aluminum enclosure. To perform
system maintenance or hardware upgrades, such as installing an HDD, DRAM, simply remove the unit’s
rear cover.
Warning
Do not remove the rear cover until you have veried that power is not owing within the
device. The system power should be switched off and the power cord unplugged before
opening the device enclosure.
Opening the device enclosure will void the warranty
3.1 Panel Mount Installation
3.1.1 UPC-W101, 10.1-inch
Panel mount cut out
259.20
177.80
CUT
OUT
wall
Suggested cut out size
10.1” Panel mount cut out
Panel mount bracket mounting kit
Quanty
Mounng bracket M4 x 20mm screw M3 x 6mm screw
3 pcs 3 pcs 6 pcs
Installation Step
1. Prepare a panel for specic dimension of the UPC and then cut a hole according to the
cutout dimension

18
2. Insert the UPC properly into the cut out area
UPC 10.1”
3. Place the mounting bracket to the UPC and then fasten it using M3 x 6 mm screw with
torque maximum 4 kgf-cm, tighten each mounting bracket on every side until each of it is
rmly tightened
4. Fasten the M4 x 20 mm screw to x the bracket to the panel

19
5. Installation complete
3.1.2 UPC-W156, 15.6-inch
Panel mount cut out
wall
392.20
241.50
CU
T
OU
T
Suggested cut out size
15.6” Panel mount cut out
Panel mount bracket mounting kit
Quanty
Mounng bracket M4 x 20mm screw M3 x 6mm screw
6 pcs 6 pcs 12 pcs
Installation Step
1. Prepare a panel for specic dimension of the UPC and then cut a hole according to the
cutout dimension