Advantech DLT-V73 Series User manual

DLT-V73 Series
Industrial Computer
User Manual

IMPORTANT:
For safe and proper use, follow these instructions.
Keep them for future reference.
Manual version
Manual version: V1.00
Completed on: July 13, 2023
Revision History:
Version Date Manual modifications
V1.00 July 13, 2023 Description DLT-V73 Series
Models DLT-V7310P/R, V7312P/R/D und V7312P+

Copyright
This document and the software and hardware included with this product are copyrighted 2023
by Advantech Co., Ltd. All rights are reserved. This document is intended for reference
purposes only. All product specifications are subject to change without notice.
Advantech Co., Ltd. reserves the right to make improvements in this document in the products
described in this document at any time without notice.
No part of this document may be reproduced in any form or by any means, electronic,
photocopying, recording, translating, transmitting or otherwise, without prior written permission
of Advantech Co., Ltd.
Information provided in this document is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements of the
rights of third parties, which may result from its use.
Advantech Co., Ltd. assumes no liability for technical inaccuracies, typographic errors or faults
in this documentation. Advantech Co., Ltd. also assumes no liability for damages caused
directly or indirectly by the delivery, performance or usage of this material.
Note regarding all links and website content included in this document:
Advantech Co., Ltd. is not responsible for the accessibility of the websites and for the content
of external links contained in this document. The content and accessibility of the linked
websites are the sole responsibility of their operators.
Acknowledgements
The software and hardware designations as well as the brand names used in this
documentation are in most cases also registered trademarks and are subject to the
international law (trademark, brand and patent-protection laws). All product names or
trademarks are properties of their respective owners.
Windows® is a registered trademark of Microsoft Corporation in the United States (US) and
other countries.
Android™ is a registered trademark of Google LLC.
Intel® and Pentium® are registered trademarks of Intel Corp.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. (Special Interest Group).
RAM® and RAM Mount™ are both trademarks of National Products Inc., 1205 S. Orr Street,
Seattle, WA 98108.
USB Type-C® is a registered trademark of USB Implementers Forum.
DLT-V73 Industrial Computers can be delivered with or without preinstalled software. For
devices with preinstalled software observe the associated license agreements.
FreeRTOS™ is a registered trademark of Real Time Engineers Ltd (https://www.freertos.org)
This product uses FreeRTOS. FreeRTOS is licensed with a modified GNU GPL:
http://www.freertos.org/a00114.html
The FreeRTOS source text is available from:
http://sourceforge.net/projects/freertos/files/FreeRTOS/ or from Advantech.

Manufacturer
Advantech Co., Ltd.
No. 1, Alley 20, Lane 26, Rueiguang Road, Neihu District, Taipei 114, Taiwan, R.O.C.
Simplified EU declaration of conformity
The manufacturer:
Advantech Co., Ltd.
No.1, Alley 20, Lane 26, Rueiguang Road, Neihu District, Taipei 114, Taiwan, R.O.C.
The importer:
Advantech Europe B.V.
Science Park Eindhoven 5708, 5692ER, Son en Breugel, The Netherlands
Hereby, Advantech Co., Ltd. declares that the radio equipment type
DLT-V73XXXXXXXXXXXXXXXX,
DLTV73XXXXXXXXXXXXXXXX,
DLT-V7310PXXXXXXXXXXXXXXXX,
DLT-V7312PXXXXXXXXXXXXXXXX,
(X=0-9, A-Z, a-z, Any character, “-” or blank)
is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
https://support.advantech.com

Technical customer support
Contact your distributor, sales representative, or an Advantech Service Center for technical
support.
Please have the following information ready:
Product name
Serial number
Description of your peripheral attachments
Description of your software (operating system, application software, etc.)
The exact wording of any error messages
A complete description of the problem
Find the contact data of our Global Advantech Service Centers on our website:
https://erma.advantech.com
You can find this return shipment form on page 169
Advantech Europe B.V. Service & Support
Email: [email protected]
Phone: +49 (0)89 / 41 11 91 999

Initial inspection
Before setting up the system, check that the items listed below are included and in good
condition. If any item does not accord with the table, please contact your dealer immediately:
•DLT-V73 Industrial Computer
•Cable cover, cable sealing set and cable fastening material
•Product supplement (printed Startup-Manual for DLT-V73, contains Safety Notes and
QuickStart guide) and possibly “OS End User License Agreement” (depends on
optional OS type)
•Optional accessories (e.g. uninterruptible power supply (short: UPS), Adapter cable
Type-C to USB 3.0A, power supply cable)
If any of these items are missing or damaged, contact your distributor or sales representative
immediately. We have carefully inspected the device mechanically and electrically before
shipment. It should be free of marks and scratches and in perfect working order upon receipt.
After inspection, we will make arrangements to repair or replace the unit.
A message to the customer
We want you to get the best performance possible from your products.
If you run into technical difficulties, we are here to help. For the most frequently asked
questions, you can easily find answers in your product documentation. These answers are
normally a lot more detailed than the ones we can give over the phone.
Please consult this manual first. If you still cannot find the answer, gather all the information or
questions that apply to your problem, and with the product close at hand, call your dealer. Our
dealers are well trained and ready to give you the support you need to get the most from your
Advantech products. In fact, most problems reported are minor and can be easily solved over
the phone.
In addition, free technical support is available from Advantech engineers every business day.
We are always ready to give advice about application requirements or specific information on
the installation and operation of any of our products.
1. As you unpack the device, check it for signs of shipping damage. For example: box
damage, scratches, dents, etc.
2. If it is damaged or it fails to meet the specifications, notify our service department or
your local sales representative immediately.
3. Also, please notify the carrier. Retain the shipping carton and packing material for
inspection by the carrier.

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Contents
1. Introduction................................................12
1.1. About the DLT-V73 manuals............................................................................................................... 13
1.1.1. Manuals for all DLT-V73 models............................................................................................. 13
1.1.2. Further available manuals....................................................................................................... 14
1.1.3. Abbreviations used ................................................................................................................. 14
1.1.4. Design elements used in the manuals.................................................................................... 15
1.1.5. Text formatting conventions.................................................................................................... 16
2. Safety Chapter ...........................................17
2.1. Please read and observe .................................................................................................................... 18
2.2. Requirements for commissioning and operating personnel ................................................................ 18
2.3. Battery pack safety.............................................................................................................................. 19
2.4. HF Radiation ....................................................................................................................................... 21
2.5. Information on safe mounting.............................................................................................................. 22
2.6. Information on safe electrical installation ............................................................................................ 23
2.7. Safety during ongoing work operations............................................................................................... 24
2.8. Regular maintenance work.................................................................................................................. 25
2.9. Repairs, modifications......................................................................................................................... 25
2.10. Recycling information .......................................................................................................................... 26
3. Functional Description..............................27
3.1. Intended use........................................................................................................................................ 28
3.2. Mount, operate and service the device correctly................................................................................. 29
3.3. Device identification / product label..................................................................................................... 29
4. Unpacking, Storing....................................30
4.1. Packing list .......................................................................................................................................... 31
4.2. Unpacking ........................................................................................................................................... 31
4.3. Transport............................................................................................................................................. 31
4.4. Storage................................................................................................................................................ 32
5. Technical Data – Device............................33
5.1. General................................................................................................................................................ 34
5.2. Environmental conditions .................................................................................................................... 36
5.3. Device dimensions .............................................................................................................................. 37
5.3.1. DLT-V7310 P, R...................................................................................................................... 37
5.3.2. DLT-V7312 P, R, D................................................................................................................. 37
5.3.3. DLT-V7312 P+ ........................................................................................................................ 38
5.3.4. VESA drill holes ...................................................................................................................... 38
5.4. Integrated power supply, power supply cable (optional) ..................................................................... 39
5.4.1. DC voltage supply connection ................................................................................................ 41
5.4.2. DC Power supply cable........................................................................................................... 42

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6. Technical Data – Radio .............................43
6.1. Identification of radio equipment variants............................................................................................ 44
6.2. Radio cards (optional) ......................................................................................................................... 46
6.2.1. Radio card for WLAN: Intel 6E (AX210.NGWG.II).................................................................. 46
6.2.2. Radio card for WWAN: QUECTEL EM06-A/E ........................................................................ 47
6.3. Antennas (optional) ............................................................................................................................. 48
6.3.1. WLAN antenna........................................................................................................................ 49
6.3.2. External WLAN antenna IEEE 802.11 a/b/g/n ........................................................................ 50
6.3.3. External WWAN antenna 2G, 3G, 4G..................................................................................... 51
6.3.4. External GPS antenna ............................................................................................................ 52
6.3.5. Bluetooth integrated (optional)................................................................................................ 53
7. Connectors.................................................54
7.1. Connectors under the cable cover ...................................................................................................... 55
7.1.1. Opening the cable cover......................................................................................................... 59
7.2. Connectors under the antenna cap / WLAN Diversity antenna........................................................... 60
7.2.1. Open/close the WLAN antenna cap IEEE 802.11 a/b/g/n/ac/ax............................................. 61
8. Operating the DLT-V73..............................64
8.1. Safety notes ........................................................................................................................................ 65
8.2. Switching the DLT-V73 on/off.............................................................................................................. 66
8.3. Operating the touchscreen.................................................................................................................. 68
8.3.1. Multi-touch capability .............................................................................................................. 68
8.4. Operation elements............................................................................................................................. 69
8.4.1. DLT-V73 rear side................................................................................................................... 69
8.4.2. Front side DLT-V7310 and DLT-V7312 .................................................................................. 70
8.4.3. Front side DLT-V7312 P+ ....................................................................................................... 71
8.5. Operating states (LEDs)...................................................................................................................... 72
8.6. MKeyboard.......................................................................................................................................... 73
8.7. Operating the DLT-V73 with UPS ....................................................................................................... 74
8.8. Internal speaker, sound....................................................................................................................... 75
9. General Device Configuration ..................76
9.1. Operating systems (optional) .............................................................................................................. 77
9.2. MS Windows (optional) ....................................................................................................................... 77
9.2.1. General ................................................................................................................................... 77
9.2.2. Configuring the front keys, automatic shutdown, etc. ............................................................. 78
9.2.3. Energy options and battery pack durability............................................................................. 78
9.3. Linux (optional).................................................................................................................................... 79
9.4. Automatic shut down ........................................................................................................................... 80
9.5. MPair ................................................................................................................................................... 81
9.6. MTouch ............................................................................................................................................... 82
10. WLAN Configuration .................................83
10.1. Safety notes ........................................................................................................................................ 84
10.2. Preparation work at the factory ........................................................................................................... 85
10.3. OS-specific configuration .................................................................................................................... 86

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10.4. Customer-specific WLAN profiles........................................................................................................ 86
10.5. Windows Zero Configuration (WZC) ................................................................................................... 87
10.6. Intel 6E (AX210.NGWG.II) WLAN Driver ............................................................................................ 87
10.6.1. Area of application .................................................................................................................. 87
10.6.2. Driver download...................................................................................................................... 88
10.6.3. After image reinstallation: Driver installation........................................................................... 88
10.6.4. “Standard” Driver installation Win10IoTEnt / Win11IoTEnt..................................................... 89
10.6.5. Intel 6E AX210.NGWG.II “Roaming” Setting .......................................................................... 92
10.7. Intel 6E (AX210.NGWG.II) BT driver................................................................................................... 94
10.7.1. Area of application .................................................................................................................. 94
10.7.2. Driver download...................................................................................................................... 94
10.7.3. After image reinstallation: Driver installation........................................................................... 94
10.7.4. “Standard” Driver installation Win10IoTEnt / Win11IoTEnt..................................................... 95
11. WWAN Configuration ................................99
11.1. Safety notes ...................................................................................................................................... 100
11.2. Preparation work at the factory (delivery status)............................................................................... 101
11.3. SIM card for WWAN (customer-specific) and M2M SIM ................................................................... 102
11.4. Configuration of Radio card QUECTEL EM05/EM06........................................................................ 103
11.4.1. Driver-Download ................................................................................................................... 103
11.4.2. „Standard“ Driver installation Win10IoTEnt / Win11IoTEnt................................................... 104
11.4.3. Trouble Shooting................................................................................................................... 112
12. NFC Near Field Communication.............116
12.1. Technology........................................................................................................................................ 117
12.2. Possible use cases............................................................................................................................ 117
12.3. Pre-installed software........................................................................................................................ 118
13. Mechanical Installation ...........................119
13.1. Safety notes ...................................................................................................................................... 120
13.2. Overview: Recommended mounting sequence................................................................................. 120
13.2.1. Mounting the DLT-V73 at the deployment location............................................................... 121
13.2.2. Electrically isolated DLT-V73 mounting ................................................................................ 122
13.2.3. Attaching accessories to the DLT-V73.................................................................................. 123
13.2.4. VESA mounting hole pattern................................................................................................. 124
13.2.5. Attach the mounting bracket ................................................................................................. 125
13.2.6. Attach accessories................................................................................................................ 127
14. Electrical Installation...............................128
14.1. Safety notes ...................................................................................................................................... 129
14.1.1. Disconnecting device and emergency-off............................................................................. 129
14.1.2. Power cables and fuses........................................................................................................ 130
14.1.3. Observe the potential ratios.................................................................................................. 131
14.2. Preparations...................................................................................................................................... 132
14.2.1. Material required................................................................................................................... 132
14.3. Procedure.......................................................................................................................................... 134
14.3.1. Inserting the rubber seal in the cable compartment.............................................................. 134
14.3.2. Ensure a proper electrical connection................................................................................... 135
14.3.3. Plugging in and screwing on the power supply cable ........................................................... 136
14.3.4. Secure the power supply cable to the strain relief rail .......................................................... 137

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14.3.5. Connecting the USB, Ethernet and COM cables.................................................................. 138
14.3.6. Close off unused cable openings.......................................................................................... 139
14.3.7. Attach the cable cover .......................................................................................................... 139
14.4. Pressure compensation element....................................................................................................... 140
15. Optional Equipment ................................141
15.1. Integrated UPS (optional).................................................................................................................. 142
15.1.1. Battery pack specifications ................................................................................................... 142
15.1.2. Charging the battery pack..................................................................................................... 143
15.1.3. Replacing the battery pack ................................................................................................... 144
15.2. Screen defroster (optional)................................................................................................................ 148
15.3. Screen blanking (MBlank) ................................................................................................................. 149
15.4. USB recovery stick (optional)............................................................................................................ 149
15.5. Keyboards and keyboard mounts (optional)...................................................................................... 150
15.6. Scanner and scanner bracket (optional) ........................................................................................... 151
15.7. Touch stylus (optional) ...................................................................................................................... 152
15.8. Protective film for touchscreen (optional).......................................................................................... 153
16. Repairs, Modifications ............................154
16.1. Authorized Advantech Service Centers............................................................................................. 155
17. Maintenance.............................................156
17.1. Regular maintenance work................................................................................................................ 157
17.1.1. General ................................................................................................................................. 157
17.1.2. Cleaning the device .............................................................................................................. 157
17.1.3. Devices used in vehicles....................................................................................................... 157
17.2. Replacing the battery pack................................................................................................................ 158
17.3. Replacing the touchscreen protective film......................................................................................... 158
18. Troubleshooting ......................................159
19. Guidelines and Certificates ....................162
19.1. Simplified EU declaration of conformity............................................................................................. 163
19.2. Low-voltage guidelines...................................................................................................................... 163
19.3. EMC guidelines ................................................................................................................................. 163
19.3.1. Shielded components ........................................................................................................... 163
19.3.2. EMC EU ................................................................................................................................ 163
19.3.3. USA/CANADA: FCC Part 15 Statement ............................................................................... 164
19.3.4. ICES Canada........................................................................................................................ 165
19.4. RoHS Directive EU............................................................................................................................ 165
19.5. RED (Radio Equipment Directive) 2014/53/EU................................................................................. 166
19.6. CE marking........................................................................................................................................ 167
19.7. CNROHS........................................................................................................................................... 168
20. Return shipment form .............................169

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21. List of figures...........................................170

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1. Introduction

Introduction
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1.1. About the DLT-V73 manuals
NOTE Pay attention to the DLT-V73 manuals because they help avoid hazards,
reduce repair costs and downtimes, and increase the reliability and
service life of the DLT-V73.
Keep the manuals for future use.
Please contact Advantech if you require additional information or
clarification. You can find the contact address in section Technical
Customer Support.
The latest versions of our manuals are available at our websites:
www.advantech.com
1.1.1. Manuals for all DLT-V73 models
The following manuals are available for all DLT-V73 device models:
Manual type
Contents
For target group
Availability
Startup Manual Safety instructions, First
commissioning:
mechanical mounting
and electrical installation
Skilled personnel
Printed, enclosed with
the device
User Manual Complete operating
instructions
Skilled personnel PDF file at our websites
Startup Manual and User Manual apply to all models of the DLT-V73 Series:
DLT-V7310 P (PCAP-Touch)
DLT-V7310 R (Resistive-Touch)
DLT-V7312 P (PCAP-Touch)
DLT-V7312 R (Resistive-Touch)
DLT-V7312 D (Defroster Resistive-Touch)
DLT-V7312 P+ (PCAP-Touch)

Introduction
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1.1.2. Further available manuals
Manual Contents OS For target
group
Availability
MDevice Software
configuration
tool description
MS
Windows
Skilled
personnel PDF file at our
websites
MKeyboard Configuration
description
MS
Windows
Skilled
personnel PDF file at our
websites
ADV Linux OS and
configuration
Linux Skilled
personnel
Upon request, please
contact our Technical
Customer Support
1.1.3. Abbreviations used
Term
Abbreviation
Lithium-ion battery pack Battery pack
MS Windows MS Win
MS Windows 10 IoT Enterprise LTSC Win10IoTEnt
MS Windows 11 IoT Enterprise Win11IoTEnt
Operating System
OS
Projected-capacitive PCAP
Uninterrupted Power Supply
UPS

Introduction
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1.1.4. Design elements used in the manuals
Safety notes and other notices
<Signal word> Damage to persons
Signal word DANGER means that death or severe bodily injury
will occur if this information is not observed.
Signal word WARNING means that death or severe bodily injury
can occur if this information is not observed.
Signal word CAUTION means that slight bodily injury can occur if
this information is not observed.
NOTICE Prevent system malfunction and property damage
Information about possible property damage to avoid damaging
hardware or losing data
NOTE Notes provide optional additional information

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1.1.5. Text formatting conventions
Subject
Formatting
Example
Lists Bullet points Part 1
Part 2
Instructions Numbers 1. Copy file …
2. Rename file …
Product names Normal, not
highlighted
Software MDevice is a setup tool for
…
Buttons in software
dialogues
Bold With button Next…
Texts, parameters in
software dialogues
Bold Parameter setting ID-Test should be
…
Placeholder for a variable <x> value in
angle brackets
Value <x> depends on …
Syntax, Strings Courier New
Size 11
The AT prefix must be set.
Keyboard keys In capital letters,
sequence with +
CTRL + ALT + DEL
Cross reference to other
manual chapters
Text in italics,
underlined
Please refer to manual section 1.1
Examples
Program files
File names
Directories
In quotation
marks
File “quectel.exe“ …
In directory “C:/Program Files” ….
Links
Underlined, blue
Website https://www.advantech.com

Safety Chapter
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2. Safety Chapter

Safety Chapter
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2.1. Please read and observe
These safety instructions apply to all device models in the DLT-V73 Series:
For DLT-V7310, DLT-V7312 and DLT-V7312P+ in various equipment levels.
WARNING Non-observance of the safety instructions can result in injury to
persons and in physical damage, e.g. due to incorrect
commissioning procedures or due to maintenance work not
being completed. The manufacturer accepts no liability for
damage resulting from a failure to comply with this information.
2.2. Requirements for commissioning and operating
personnel
Commissioning and maintenance
Work such as commissioning and maintaining the DLT-V73 is only permitted to be
performed by skilled personnel who have specialist vocational training and who have up-
to-date knowledge and experience in the area of work in question.
Examples:
Mechanical mounting work must be performed by skilled mechanical personnel.
If the DLT-V73 is incorrectly mounted onto vehicles, for example, this can result
in serious accidents.
Electronic work on the DLT-V73 must be performed by skilled electronics
personnel; there is a risk of electric shock when connecting to the power supply,
for example.
For the DLT-V73 with integrated UPS, specialist knowledge on the handling of
battery packs is required.
Requirements for the operating personnel
Users of the DLT-V73 must be trained by skilled personnel and instructed in the
operation of the device. All users must be familiar with all functions of the product they
come into contact with.
1. Read and observe these safety instructions before
commissioning and using the DLT-V73. This protects you and
other persons and prevents damage to the equipment and to
technical equipment in the surrounding environment.

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2.3. Battery pack safety
The DLT-V73 is optionally available with an integrated UPS. The battery pack of the UPS
is located in the battery pocket of the device under the antenna cap.
Fig. 2.1: Battery pocket with UPS DLT-V73
EXPLOSION HAZARD! BATTERY PACK SAFETY NOTICE
Battery packs may ignite if stored or handled incorrectly (fire risk, explosion risk), and
may cause chemical burns or release poisonous substances.
1. Handle the DLT-V73 and the integrated battery pack with care, and do not
allow it to become damaged, to fall or be dropped, or be short-circuited.
2. Do not tamper with, disassemble or repair the battery packs.
3. Observe the specified temperature range, both during storage and in the
work environment.
4. Do not utilize the device near sources of heat or fire, open flames or
heaters.
5. Do not allow water or other liquids to come into contact with the device
(exercise particular caution with corrosive liquids).
6. Suitable fire extinguishers must be provided in line with safety regulations.
7. If battery packs become damaged, caustic electrolyte liquid may leak out.
This liquid must not under any circumstances be permitted to come into
contact with eyes, skin or clothing. On contact with eyes or skin, rinse
immediately with clear, running water and consult a doctor.

Safety Chapter
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THERE IS A RISK OF EXPLOSION IF THE BATTERY PACK IS SWAPPED OUT
AND REPLACED WITH AN INCORRECT/NON-APPROVED BATTERY PACK.
This also applies to the real time clock battery installed in the DLT-V73.
Do not open the DLT-V73, and do not replace the RTC battery.
Prevent physical damage due to deep discharge.
Storing the battery packs incorrectly will cause them to discharge completely (deep
discharge) and thus damage them irreparably.
To prevent a deep discharge:
1. No third-party battery packs permitted. Use only original battery packs
from Advantech. If battery packs from other manufacturers are inserted in
the DLT-V73, the warranty for this device will be rendered void.
2. The battery packs must be certified for the DLT-V73.
3. Do not use battery packs from any other Advantech devices; they are not
compatible.
1. Remove the battery pack from the battery pocket, if the DLT-V73 is not
used for a longer period of time (more than one month).
2. Charge the battery pack in the DLT-V73 device every six months.