Systec & Solutions WAVE 221 PC Troubleshooting guide

WAVE 221 PC
INDUSTRIAL PC
INSTRUCTIONS FOR USE
WAVE
Read the instructions prior to performing any task!

©2013
Systec & Solutions GmbH
Emmy-Noether-Straße 17
D–76131 Karlsruhe
Telephone: [phone]
Fax: [phone]
email: [email protected]
Internet: www.systec-solutions.com
WAVE, 1, en_US, 16.12.2014
WAVE 221 PC - Industrial PC
2

Table of contents
1 General information................................................................................... 5
1.1 Information on the user guide........................................................ 5
1.2 Copyright notice................................................................................... 5
2 Safety................................................................................................................. 7
2.1 Designated use..................................................................................... 7
2.2 Safety notices........................................................................................ 7
2.3 Important safety notes....................................................................... 8
3 Product description................................................................................. 11
3.1 Overview............................................................................................... 11
3.2 Type plate............................................................................................. 12
3.3 Technical data for the device........................................................ 13
3.4 Dimensions.......................................................................................... 15
3.5 External connectors.......................................................................... 16
3.5.1 Overview of external connections........................................... 16
3.5.2 Description of the external connections............................... 17
3.6 Conformity........................................................................................... 19
4 Starting up................................................................................................... 21
4.1 Unpacking the device...................................................................... 21
4.2 Setting up the device....................................................................... 21
4.3 Mounting the device........................................................................ 22
5 Operation...................................................................................................... 25
5.1 Switching the device on.................................................................. 25
5.2 Switching the device off................................................................. 25
5.3 Operating the touchscreen............................................................ 25
5.4 Cleaning the device.......................................................................... 26
5.5 Using the optional USB connection............................................ 29
5.6 Setting up the WLAN (optional) .................................................. 29
5.7 Hard disk LED (optional)................................................................. 30
6 Repairs........................................................................................................... 31
7 Storage........................................................................................................... 33
7.1 Unmounting the device.................................................................. 33
7.2 Storing the device............................................................................. 35
8 Packaging and transport...................................................................... 37
8.1 Packaging the device....................................................................... 37
8.2 Transporting the device.................................................................. 37
9 Disposal......................................................................................................... 39
10 Site information......................................................................................... 41
Table of contents
WAVE 221 PC - Industrial PC 3

Table of contents
WAVE 221 PC - Industrial PC 4

1 General information
1.1 Information on the user guide
This translation of the original user guide is an integral part of the
WAVE 221 PC and provides you with information on the set-up, use,
storage and disposal of the device.
Before beginning any work, read the user guide and always keep it in
an accessible place.
This user guide is aimed solely at authorized specialists. None of the
content of this user guide may be put to practice by anyone other than
trained specialists.
Our user guides are updated regularly. Please send us your suggested
improvements and other hints by e‑mail, phone or fax. This will help us
to ensure that our documentation is as intelligible and user-friendly as
possible.
You will find our contact information on the inside of the front cover or
under “Site information”. Ä Chapter 10 “Site information” on page 41
1.2 Copyright notice
This user guide is protected by copyright.
Other than for internal purposes, making this user guide available to
third parties, duplicating it in any form, in whole or in part, and utiliza-
tion or distribution of its contents are permitted only with the written
permission of the manufacturer.
Any violation of this requirement will render you liable for damages.
The right to make further claims is reserved.
General information
Copyright notice
WAVE 221 PC - Industrial PC 5

General information
Copyright notice
WAVE 221 PC - Industrial PC 6

2 Safety
2.1 Designated use
WAVE 221 PC is an HMI PC system. WAVE 221 PC is used to implement
control and operating concepts and to display and manipulate infor-
mation in industrial and commercial environments.
It is nonetheless possible for improper use to introduce hazards. For
correct operation and safe use it is therefore important to comply with
the information and instructions in this document.
Have the following work carried out only by professionals:
nInstallation
nDeinstallation
nWiring
nImplementing
Have the following work carried out only by Systec & Solutions
GmbH :
nRepairs
nServicing
nMaintenance
nModifications
The device may not be used in the following areas:
nareas subject to explosion hazards
nareas subjected to harmful radiation
nareas and applications that are subject to vibration and impacts
nfor carrying out safety functions such as
– air traffic control / flight control systems
– monitoring / controlling nuclear reactions
– monitoring / controlling mass transportation facilities
– monitoring / controlling medical systems
– monitoring / controlling weapons systems
Contravening these instructions voids all warranties and manufac-
turer’s responsibilities.
2.2 Safety notices
Please read these instructions attentively right through. It constitutes a
part of the device it describes and must be held available at all times.
Use the device only in accordance with its designated use (see
Ä Chapter 2.1 “Designated use” on page 7).
For your own safety, always comply with the following safety instruc-
tions.
Warnings signal safety-related information.
You will find warnings within sequences of procedures prior to a step
that involves a hazard to people or material property.
Safety
Safety notices
WAVE 221 PC - Industrial PC 7

Three levels of warnings appear depending on the seriousness of the
hazard:
DANGER!
This signals an unusually hazardous situation. Failure to
comply with these instructions will result in serious irre-
versible injuries or death.
WARNING!
This signals an unusually hazardous situation. Failure to
comply with these instructions may result in serious irre-
versible or fatal injuries.
CAUTION!
This signals a hazardous situation. Failure to comply with
these instructions may result in minor or moderate inju-
ries.
NOTICE!
This signals a hazard for material property. Failure to
comply with these instructions may cause material
damage.
This signals useful hints within a series of work processes.
2.3 Important safety notes
WARNING!
Risk of injury from electric shock!
Assembling and connecting plug connectors while
voltage is connected may lead to life-threatening injuries.
– All work on the device must be carried out when the
supply line is free of voltage.
– Never plug in or unplug the power supply plug when
live with voltage.
– The supply cable must not be supplied with voltage
until assembly has completely finished.
Safety
Important safety notes
WAVE 221 PC - Industrial PC 8

WARNING!
Danger of injury from hot surfaces.
Power transmission and regulatory components become
hot in operation and may lead to injuries.
– Allow these components to cool down before you
begin dismounting the device.
WARNING!
Danger of injury due to excessive load.
Working on heavy equipment may lead to serious injuries.
– Always have two people when working with heavy
equipment.
DANGER!
Electric shock hazard if the device is connected to the
mains supply incorrectly.
Connecting the device incorrectly to the mains supply
may expose people to injuries from electric shocks.
– Before connecting up the device always disconnect
the line from the power supply.
– Before connecting up always check that the lines are
at zero voltage.
NOTICE!
This total discharge protection may result in data
being lost.
Total discharge protection is activated when the charge
capacity reaches a critical level (ca. 3%). The total dis-
charge protection facility powers the device down, which
may cause data to be lost.
– Save your data regularly.
– Check the charge capacity regularly.
– Don’t allow it to drop below 5%.
Safety
Important safety notes
WAVE 221 PC - Industrial PC 9

Safety
Important safety notes
WAVE 221 PC - Industrial PC 10

3 Product description
3.1 Overview
HMI systems from Systec & Solutions GmbH are user interfaces for man-
aging and observing ongoing production processes. All devices are
highly available units designed in stainless steel, particularly suited to
harsh conditions in the process industry and, in addition, they guar-
antee IP65 protection.
Fig. 1: WAVE 221 PC
No. Designation Description
1 Display Used to display information.
2 Optional On/Off button Switches the device on and off.
Optional USB connection Used to connect a USB stick.
Hard disk LED (optional,
only possible for an HDD
disk)
Flashes when accessing data on
the internal HDD disk.
Fig. 2: Rear view of PC
The OSD button on the back of the monitor is used to switch the PC ON
and OFF.
HMI system WAVE 221 PC
Device
OSD (on-screen display)
Product description
Overview
WAVE 221 PC - Industrial PC 11

Fig. 3: WAVE 221 PC
No. Designation Description
1 Camera/Microphone Used to record images and sound.
2 Loudspeaker (behind the
display) Used to reproduce sounds.
3.2 Type plate
The product designation and identification will be found on the type
plate. This is always located on the rear of the device and contains the
following information:
Fig. 4: Position of type plate
Multimedia kit (optional)
Product description
Type plate
WAVE 221 PC - Industrial PC 12

6
7
1
2
3
5
4
Fig. 5: Type plate
No. Description
1 Product name
2 Serial number
3 Power supply and consumption, charge current
and battery capacity (only for devices with an inte-
grated battery)
4 CE mark
5 Manufacturer’s logo
6 QR code (S/N + product name)
7 Manufacturer’s address
3.3 Technical data for the device
System
Model WAVE 221
Variant Industrial PC
Housing material Housing of stainless steel 1.4301, rear wall of aluminum AlMg3
Surface glass-beaded, sanded (optional)
IP protection factor IP65
PC
CPU Intel ®Atom™D2550 1.86 GHz
Intel ®Core™i3
Intel ®Core™i7-3555LE 3.20 GHz
RAM 2 GB DDR3, max. 8 GB DDR3 (Atom max. 4GB)
Product description
Technical data for the device
WAVE 221 PC - Industrial PC 13

PC
Storage capacity 120 GB SSD (optional HDD)
Operating system Windows®7 Professional 32 Bit/64 Bit (Atom 32 Bit)
Display
Type of display 21.5" IPS LCD display with LED backlight
Display area 476.64 x 268.11mm
Native (maximum) resolution 1920 x 1080 (Full HD)
Page ratio 16:9
Colors 16.7 million
Brightness 300 cd/m2
Contrast 5000:1
Response time 16 ms
Horizontal frequency (KHz)
Vertical Frequency (Hz)
30 ‒83 kHz
50 ‒76 Hz
Touchscreen (optional) mouse compatible, analog resistive or PCT (projected capacitive) multi-
touch, optical bonding optional
Interfaces
Standard interfaces 4 x RS232 (3 x with Atom), 4 x USB, 1 x Ethernet
Other connections 1 x USB external (optional)
Power supply / consumption
(depending on the device variant)
Extra-low voltage power supply 12 ‒24 V DC, 10 ‒5 A
Protection of supply lead (Extra-low
voltage DC) max. 10 A, the supply lead should be specified.
Low voltage power supply 100 ‒240 V AC, 50 ‒60 Hz, 2,0 ‒0,9 A
Protection of supply lead (Low voltage
AC) max. 16 A, the supply lead should be specified.
Mean power consumption in oper-
ating mode 65 - 80 W (depending on configuration)
Product description
Technical data for the device
WAVE 221 PC - Industrial PC 14

Environmental conditions
Storage -20 °C ‒+60 °C
Operation 0 °C ‒+40 °C
Humidity 10 % ‒90 %; non condensing
Dimensions (in mm without key-
board hinge)
Width 567
Height 390
Depth 55
Weight
Net weight ca. 10 kg
3.4 Dimensions
380
268
567
477
Fig. 6: Dimensions of front of device
Product description
Dimensions
WAVE 221 PC - Industrial PC 15

120,5
150,5
100
130
Fig. 7: Dimensions of back of device
55
30
210
390
Fig. 8: Dimensions of side view
3.5 External connectors
3.5.1 Overview of external connections
The following illustration shows the connectors that are located on the
back of the WAVE 221 PC.
Fig. 9: Overview of the interfaces on the back (depending on the configura-
tion)
Product description
External connectors > Overview of external connections
WAVE 221 PC - Industrial PC 16

3.5.2 Description of the external connections
Your device will not incorporate all of the following connectors (see
Ä Chapter 3.3 “Technical data for the device” on page 13).
= 9-pole Sub-D socket for connecting serial devices
Fig. 10: Serial connection (RS ‑ 232)
= 24-pole DVI socket for connecting to the basic computer
Fig. 11: DVI socket with pinout
= 19-pole HDMI socket for connecting to the basic computer
Fig. 12: HDMI socket with pinout
= 15-pole HD-D "VGA" socket for connecting basic computer
Fig. 13: VGA socket with pinout
= 4-pole USB socket (type A) for connecting components:
nVoIP hardware components and/or
ntouchscreen and/or
nkeyboard
Fig. 14: USB socket with pinout
Serial connection (RS‑232)
DVI port
HDMI port
VGA port
USB connection
Product description
External connectors > Description of the external connections
WAVE 221 PC - Industrial PC 17

= 8-pole Ethernet socket for connecting to a network
Fig. 15: Ethernet socket with pinout
3.5.2.1 Power supply
NOTICE!
Risk of material damage if the device is connected to
an incorrect power supply.
Connecting the device to an incorrect power supply may
cause material damage.
– Check the power rating of your device.
Power is supplied via a 2-pole Phoenix socket of type DFK-PC /2-
GF-7,62. The corresponding plug carries the designation Phoenix Con-
tact PC 4/ 2-ST-7,62.
Fig. 16: 2-pole Phoenix Contact socket for the power supply
Pin Designation Significance
1-Ground (GND) 0V
2 + Power supply +
Ethernet (RJ45)
Power supply in the extra low voltage
range (12‑24V DC)
Product description
External connectors > Description of the external connections
WAVE 221 PC - Industrial PC 18

Power is supplied via a 3-pole Phoenix socket of type DFK-PC /3-
GF-7,62. The corresponding plug carries the designation Phoenix Con-
tact PC 4/ 3-ST-7,62.
Fig. 17: 3-pole Phoenix Contact socket for the power supply
Pin Designation Significance
1 PE Surge protectors
2 L Phase
3 N Neutral conductor
3.6 Conformity
Systec & Solutions GmbH
WAVE 219-221-224-232-255
Industrie-PC/-Monitor
nZWECK
Für das o.g. Erzeugnis in der Ausführung mit einer Versorgungss-
pannung von 12 – 24 V DC wird hiermit bestätigt, dass es den
wesentlichen Schutzanforderungen entspricht, die in der Richtlinie
2004/108/EG über die elektromagnetische Verträglichkeit festge-
legt sind.
Das o.g. Erzeugnis in der Ausführung mit einer Versorgungsspan-
nung von 100 – 240 V AC entspricht außerdem den Bestimmungen
der EG-Richtlinie 2006/95/EG über die Niederspannung.
nGELTUNGSBEREICH
Oben aufgeführtes Produkt erfüllt die Anforderungen der EMV
Richtlinie 2004/108/EG auf Basis der folgenden Normen:
– EN 55022:1998 + A1:2000 + A2:2003 Class A
– EN 55024:1998
– EN 61000-6-2:2005
– EN 61000-4-2:2007
Oben aufgeführtes Produkt erfüllt die Anforderungen der Richtlinie
2006/95/EG auf Basis der folgenden Norm:
– EN 60950-1:2006
nBESCHEINIGUNG
Die Einhaltung der Schutzanforderung wurde festgestellt am all-
seitig geschlossenem Gehäuse.
Power supply in the low-voltage
range (100 – 240 V AC, 50 – 60 Hz)
Konformitätserklärung
Product description
Conformity
WAVE 221 PC - Industrial PC 19

This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct
the interference at his own expense.
nMODEL
WAVE 221
nCLASSIFICATION
Only compliant with DC version.
We hereby declare that the equipment bearing the trade name and
model number specified above was tested conforming to the appli-
cable FCC rules under the most accurate measurement standards pos-
sible, and that the necessary steps have been taken and are in force to
assure that production units of the same equipment will continue to
comply with the Commission’s requirements.
Systec & Solutions GmbH
Emmy-Noether-Straße 17
D–76131 Karlsruhe
Germany
Phone [phone]
Fax [phone]
[email protected]
www.systec-solutions.com
Karlsruhe, December 1, 2014
Karl G. Linder
CEO
Product description
Conformity
WAVE 221 PC - Industrial PC 20