GUARANTEE
Subject to hereunder provided, the sellers undertake to correct either by repair or at their election by replacement any
defect of material or workmanship which occurs in any of its goods within twelve months after delivery of such goods
to first user, with the exception of contractors or commercial users when warranty period is six months.
In respect of Autowraps the warranty period is for 12 months or 8000 bales, whichever occurs first.
In respect of Aerways, tine breakage will be assessed on an individual basis in every case.
The term goods when used in this document means the article or articles described in invoices as sold by the sellers but
dose not include equipment or proprietary parts or accessories not manufactured by the sellers. The sellers, however,
undertake to pass on so far as they legally can to the first user the benefit of any warranty given to the sellers by the
suppliers of such equipment, parts or accessories.
This understanding shall not apply to:-
(a) Any goods that have been sold by the first user.
(b) Any goods which have been injured by unfair wear and tear, neglect or improper use.
(c) Any goods the identification marks of which have been altered or removed.
(d) Any goods that have not received the basic normal maintenance such as tightening of bolts, nuts, tines,
hose connections and fittings and normal lubrication with the recommended lubricant.
(e) The use of any product on tractors exceeding the recommended horsepower.
(f) Any goods that have been altered or repaired other that on instruction or with the written approval of the
seller or to which any part not manufactured or having written approval by the sellers have been fixed.
(g) Any second-hand goods or parts thereof.
Any allegedly defective part or parts returned to the seller must be sent carriage paid. No claim for repair or
replacement will be entertained unless upon discovery of the alleged defect written notification is sent to the Sellers
giving, at the same time, the name of the Buyer from whom the goods were purchased and the date of purchase,
together with the full details of the alleged defect and the circumstances involved, also the serial number of the machine
etc.
The sellers shall be under no liability to their Buyers and first or subsequent users of their goods or to any other person
or persons for loss or damage howsoever arising in respect of either personal injuries or for arising out of, or in any
other way connected with or arising from the manufactures sale, handling, repair, maintenance, replacement or use of its
goods or the failure or malfunction of any of its goods.
Representation and/or warranties made by any persons (including Buyers and employees and other representatives of
the Seller) which are inconsistent or conflicting with these conditions are not binding upon the sellers unless given in
writing and signed by a director of sales.
CLAIMS
If you wish to make a claim under the guarantee:
1: Immediately, stop using the machine.
2: A warranty claim form is available to download from our website: www.tanco.ie. This
should be filled out and e-mailed to you Tanco distributor who will forward it Tanco for
processing.
3: Consult with your Tanco dealer (supplier) and have him forward your claim and the
damaged item to Tanco.
