TANDBERG Content Server None User manual

D14111.02—MAY 2008 1
www.tandberg.com
TANDBERG
Content Server
User Guide
Thank you for choosing TANDBERG!
The TANDBERG Content Server provides you
with a quick and easy way to record video
meetings and view them live or on demand from
your computer.
This user guide has been divided into several
chapters that you can access.by clicking on the
chapter titles in menu bar at the top of this page.
The manual is intended for use by two groups
of Users:
Users who have access to the Interface to•
view Live and On Demand conferences and
also download recorded content to view on
their computer or portable player.
Owners who have their own Recording Alias•
to edit, can make calls and manage their
recorded conferences.
Our main objective with this user guide was
to address the goals and needs of these two
groups of users.
Please let us know how well we succeeded!

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Content Server User Guide
What’s in this user guide?
What’s in this user guide?
This User Guide is divided into four chapters:
Logi1. nto the TANDBERG Content Server.
Viewing Conference2. s: Users have the ability to view the Conference listings, watch Conferences in the Content Viewer and
download movies for their Portable Players or download to watch them on their Computers.
Creating Conference3. s: Owners can have their own Recording Aliases to manage the Conference Metadata, create ad hoc
Conferences from the interface using their own Recording Aliases and System Aliases, Edit Conferences, add other outputs
after they have completed, and also delete old conferences that they no longer want.
Frequently Asked Question4. sproviding answers to questions often asked when using the Content Server.

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Content Server User Guide
Login
Before you start
You need to know the URL or Address (IP address
or DNS name) of your TANDBERG Content Server.
e.g. mycontentserver/tcs/
You will also need a user name and a password to
log in to your TANDBERG Content Server.
Ask your administrator for these.
Supported Browsers
On your Windows Personal Computer, use either:
Internet Explorer 6 or 7•
Mozilla Firefox 2.•
On your Macintosh use either:
Mozilla Firefox 2•
Safari 2 or higher.•
You will normally be asked for a user name
and a password. These may or may not,
be the same as you use to log in to other
applications in your company, like e-mail.
If in doubt, ask your administrator.
Once successfully logged in, you will see a list of
Conferences that you have access to.
The Content Server web page
will be displayed in your browser
once you have entered its URL or
Address.
Look for the Log In button in the
upper right corner. Click on this
button to log in.

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Content Server User Guide
Viewing Conferences
Category
Conference thumbnail
Conference name
Play
icon and link Download
icon and link
Search Sort by
The display after you have
successfully logged in.
Screen options
You can customize what you see on the screen by
means of the three sorting options:
Category: Conferences can be grouped according
to category. Selecting All will list every conference
you have access to. The conference information
also shows what category a conference belongs to.
Search: You can enter words or phrases to find the
conference you are looking for. You can search on
conference name, description, speaker, location
and keywords.
Sort By: By default, conferences are sorted
by date, with the newest one at the top. You
can change the order that the conferences are
displayed.
Downloading conferences
If a conference has a download option available,
clicking the option will allow you to download
files for playing on your portable device or on the
computer using Windows Media Player, QuickTime
Player or RealPlayer.
This way, you can watch the conferences over
again without being connected to the Internet or
viewing them using the Content Server Viewer.
The screen options let you customize what you see on the screen
Ways to watch a conference
Playing back conferences in the Content Viewer
There are four options to click for playing back conferences:
Conference thumbnail1.
Conference name2.
Play icon3.
Play link4.
Any of these will launch the viewer so you can watch the conference.
In this chapter…
Screen options
Conference lists
Setting preferences
Viewing conferences

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Content Server User Guide
Viewing Conferences
Navigating the screens
Note: You will only see conferences that you have
access to.
Navigation. If you have lots of available
conferences, you can navigate the screens by
clicking on the page numbers or the forward arrow
to advance one page at a time.
When there are more than 10 pages of information,
the next 10 pages link will appear after the Next
arrow. Click on the Next 10 and Prev 10 links to
move between the pages in groups of 10.
Help: Click on Help to switch on Online Help and
you will see icons next to items on the page.
Click the icons to get additional assistance on
these items.
When Help is turned on, the Go to User Guides
link will be displayed. Click this to take you to the
TANDBERG User Guides. You can download user
documentation from this page.
Conference lists
There are two conference lists that you have access to:
Recorded Conferences1. —these conferences have completed and are ready to play and download. If you see the icon ,
it means that the conference is still being processed, so not all of the outputs are available just yet.
Live Conferences2. —these are happening now and can be watched live if there is a Play icon. If not, you will have to wait
until after the conference has finished and processed to watch the conference from the Recorded Conferences List.
Clicking on Help...
... will produce this icon. Click on
it to display context sensitive help.
The Arrows (< and >), page
numbers and the Next 10 and
the Prev 10 lets you navigate the
screens.
... and the Go to User Guides link will
be displayed. Click on this to go to the
TANDBERG User Guides.
In this chapter…
Screen options
Conference lists
Setting preferences
Viewing conferences

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Content Server User Guide
Viewing Conferences
Preferences
You can change the following:
Display Name—displayed at the bottom left of the
screen
Items Per Page—the number of conferences on a
page. Can be 5, 10, 20, 50 or 100, with the default
set to 20.
Category—when you login, only conferences
belonging to this category will be displayed.
Automatically determine my optimum conference
size—the Content Server will automatically play the
largest available conference size you will be able to
watch - this is based on your Internet connection
speed detected at login.
Size—you can override the automatic detection
setting by deselecting Automatic above and
selecting the size of conferences you want to
watch. Choose Audio or Small if you have a modem
connection to the Internet—choose Medium or
Large if you are on a fast network.
Note: If a conference is not available in the size you
selected or which has been automatically detected,
the Content Viewer will pick the size which will give
you the best viewing experience.
If your Internet connection is too slow, or a
conference is not available in the size specified in
your preferences, you will see a bandwidth warning
in the interface , warning you that your
Internet connection may be too slow to display the
video properly.
Setting Preferences
Click this to change some of your own display options, such as your display name, number of items shown per page,
categories and the viewing size of the conference to watch.
In this chapter…
Screen options
Conference lists
Setting preferences
Viewing conferences

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Content Server User Guide
Viewing Conferences
Viewer items
Indexes—displayed in a window if there are any.
Use them to advance to a section of the conference
you want to view. Conference editors can add
indexes to help users find specific content in the
conference.
Slide List—displays the still images taken of the
dual stream for an Audio or a Small Video sized
Conference. For other video sizes you will see the
video stream of the presentation instead.
Next Layout—clicking will toggle through the
different layouts available for the conference.
Closing the Window—Click the at the top
right of the window to close it.
Viewing conferences
When you click on a conference to view, the viewer will be displayed. It will look something like the example shown here.
In this chapter…
Screen options
Conference lists
Setting preferences
Viewing conferences

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Content Server User Guide
Creating Conferences
Call information
Recording Alias. Choose the recording alias to use.
Your Administrator will have given you your own
Personal Recording Alias to use or will advise you
which System Recording Alias to use.
Select an “alias for live streaming’ if the conference
is to be viewable live, or immediately after it has
finished. Conferences recorded with ‘non-live
streaming’ aliases will not be available for viewing
until their outputs have been processed. How soon
your recorded-only calls will be available for viewing
will depend on how many other conferences the
Content Server is processing at the time. You
can see if your conference is being processed by
choosing Pending from the View Conferences
menu.
Template Output Description. Shows the outputs
the Recording Alias will create.
Dial Number. The number of the endpoint you want
to call.
Bandwidth. Connection speed for recording the
call.
Call Type. H.323 or SIP.
Creating conferences on the TANDBERG Content Server
If you have Owner Privileges, you can make ad hoc recordings from the interface.
Recording Alias
Dial Number
Bandwidth
Call Type
... you will then see the following:
Template
Output Description
In this chapter…
Call Information
Permissions
Metadata
Adding extra outputs
Editing viewer

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Content Server User Guide
Creating Conferences
Permissions
Allow access to all users.Select to give all
Content Server users permission to view this
conference.
Users.If Allow access to all users is not
selected, and you want to restrict access to your
conference, enter user names, or group names one
per line in the Users text box.
Editors.To allow users to edit as well as view your
conference, enter their user names in the Editors
text box.
Password.Enter a password to further restrict
streaming access to this conference.
All users specified above will be able to see the
conference listing, but only those that know the
password will be able to view it.
Conference permissions
Here you define and list who is allowed to edit a conference and who is allowed to just watch a conference.
Observe that you may also grant watching access to all users who have access to the Content Server by checking the Allow
access to all users check box.
Any users
listed here are allowed to
edit the conference
Password
used to restrict streaming
access to this conference
Click here to allow access
to all Content server
users
Users allowed to access
this conference
In this chapter…
Call Information
Permissions
Metadata
Adding extra outputs
Editing viewer

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Content Server User Guide
Creating Conferences
Conference metadata
Users can display conferences belonging to a
particular Category and can search on text
entered into the Name, Description, Speaker
and Keywords.
If you have your own Personal Recording Alias,
you can set up the Permissions and Metadata,
and when the Alias is used, the information will be
copied into the conference. This is very important
for Live Calls as the permissions cannot be
changed once a Call is live.
You may also choose between the thumbnails
available for the conference.
Adding metadata to make the conference easier to locate
Entering metadata makes it easier for users to find the conference.
To change the thumbnail, select another one by
clicking on it and then save the conference
Changing thumbnail
In this chapter…
Call Information
Permissions
Metadata
Adding extra outputs
Editing viewer

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Content Server User Guide
Creating Conferences
Add extra outputs. Editors can also add extra
outputs once the conference has completed,
i.e. they may want to add outputs for playing on
portable devices or on the user’s computer, if they
were not in the original conference call.
Click the Add Outputs button in the Edit
Conference screen.
Select the options from the Output Viewing
Options for more outputs.
Then select to create other movies for viewing in
the Content Viewer, for portable devices or for
download to playback on your Computer.
Tip! Some things to note when Adding Outputs:
The original Layout cannot be changed•
Only 2 sizes can be chosen for Viewer and•
Download
Only on-demand outputs will be created•
The total number of outputs once a conference•
has been recorded can exceed the limit of 6
imposed on new templates
Adding Outputs will put an added load on the•
TANDBERG Content Server
The Conference Outputs will be added into the•
Pending Queue for processing and will start
when all the preceding Conferences have been
processed.
Adding extra outputs
Editors can also add extra outputs once the conference has completed, i.e. they may want to add outputs for playing on
portable devices or on the user’s computer, if they were not in the original conference call.
The original layout cannot
be changed when extra
outputs are added
Extra outputs are
specified here
Only 2 sizes can be
chosen for Viewer and
Download
Add outputs from here
In this chapter…
Call Information
Permissions
Metadata
Adding extra outputs
Editing viewer

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Content Server User Guide
Creating Conferences
Use the Content Editor to do the following:
Change the Start or End time of a Conference.•
Add Index points in the Conference to make it•
easier for Users to find the content they want.
Add another Conference to the currently edited•
one.
Note: Help is also available in the Content Editor.
Editing Viewer Conferences
You can also change start and end times of a conference, add indexes and even merge conferences by adding another
conference to the current conference.
Click here
to access the Content Editor
In this chapter…
Call Information
Permissions
Metadata
Adding extra outputs
Editing viewer

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Content Server User Guide
Frequently Asked Questions
Do I need to log in before I start using the TCS?
If the Content Server has Guest Access enabled, no registration is
necessary. Conferences that are available for all users when Guest
Access is enabled can be viewed by anyone with access to the URL.
If Guest Access is not enabled, users need a user name and
password to access the Content Server.
What are the differences between Users, Owners and
Editors?
Users are only able to view Live and On Demand Conferences
that they have access to as well as download any files for these
conferences, when they are ready.
Owners can make ad hoc calls from the Interface and can also
have their own Personal Recording Aliases so they can edit the
Conference Permissions and Metadata for a call.
Editors (and Owners) can edit a conference after it has completed.
They can change Conference Permissions, Metadata, and
Thumbnails, the content through the Content Editor, and add
additional Outputs. They can also delete Conferences from the
Recorded Conference listing.
How can I find it? Is it in the phonebook?
If your Content Server has been added to TANDBERG Management
Suite (TMS) you can book your conference in TMS and select a
recording alias to record the conference. TMS will also provide a link
to view the Live and Recorded Conference.
Must things be set up in advance?
It is best to have your Personal Recording Alias setup in advance so
Live viewers can watch the recorded conference and also your users
can view the conference after it has completed and the data has
been processed.
Can I / How do I do ad hoc recordings?
Any User who is also an Owner, whether they have a Personal
Recording Alias or not, can make ad hoc calls from the interface
using the available System Recording Aliases. From an endpoint
users can dial the TANDBERG Content Server if they have been
given a Personal Alias number to dial. If they are not using their own
personal alias and if they are not in the Edit list for the Conference,
they will not be able to see or edit it once the conference has started.
How can everyone involved be informed that this
meeting is being recorded? Does the system tell us?
The endpoint in the recorded call will display a poster to tell users
that the call is being recorded. In a multisite call, the poster will be
displayed as one of the participants in the conference.
How can we inform users to watch a Live or recorded
Conference?
An e-mail can be sent from the Interface once the conference has
started recording. If the call has been scheduled using TMS, it will be
listed and the link will take users to the Live or Recorded Conference
in the Viewer.
How do I stop an ongoing recording?
A recording can be stopped from the interface or by ending the call
from the endpoint in the call.
What editing options do I have for the recorded
material?
Editors can change the start or end time of a conference, add Index
points in the conference to make it easier for users to find the content
they want and add another conference to the currently edited one.
How do I make the recorded material available to other
people? Password protection etc.
Use the Permissions section of the Recording Alias or Conference
to make conferences available to others. If it is password protected,
they need to know the password.
How do I erase recorded material?
Editors can delete conferences and all associated data but
individual outputs cannot be deleted. i.e. if an iPod download has
been created, it cannot be deleted except by deleting the whole
conference.

U.S. HEADQUARTERS
TANDBERG
1212 Avenue of the Americas
24th Floor
New York, NY 10036
Telephone: [phone]
Fax: [phone]
Video: [phone]
E-mail: [e-mail]
EUROPEAN HEADQUARTERS
TANDBERG
Philip Pedersens vei 20
1366 Lysaker
Norway
Telephone: [phone]
Fax: [phone]
Video: [phone]
E-mail: [e-mail]