TCL Alto TS6 User manual

Note: please ensure customer’s TV and Soundbar is already connected with
an HDMI for this on-screen instructions to automatically prompt.
Remember that the Roku TV Ready setup feature only works with this type of
specific connection (e.g., does not work on Optical).

NON-ROKU TV READY SOUNDBAR SETUP
(HDMI)

•ENSURE BOTH TV AND
SOUNDBAR IS ALREADY
PROPERLY CONNECTED TO EACH
OTHER.
•ENSURE THE SOUNDBAR IS ON
THE CORRECT SOURCE MODE
ALREADY (HDMI MODE) BY
PRESSING THE SOURCE BUTTON.
Note: always check the manual to determine how to change
the input source depending on the soundbar’s model.

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NON-ROKU TV READY SOUNDBAR SETUP
(OPTICAL)

•ENSURE BOTH TV AND
SOUNDBAR IS ALREADY
PROPERLY CONNECTED TO EACH
OTHER.
•ENSURE THE SOUNDBAR IS ON
THE CORRECT SOURCE MODE
ALREADY (OPTICAL MODE) BY
PRESSING THE SOURCE BUTTON.
Note: always check the manual to determine how to change
the input source depending on the soundbar’s model.

SETTINGS CONFIGURATIONS: (FOR
ROKU TV)
•SETTINGS ⮕AUDIO ⮕TV
SPEAKERS: SET TO OFF
•SETTINGS ⮕AUDIO ⮕DIGITAL
AUDIO FORMAT: SET TO STEREO
•ONCE COMPLETED, AND AFTER
ENSURING SOUNDBAR IS
ALREADY ON THE CORRECT INPUT
SOURCE, YOU MAY NOW
PROCEED TO TRY AND TEST THE
SOUND

NON-ROKU TV READY SOUNDBAR SETUP
(AUX)

•ENSURE BOTH TV AND
SOUNDBAR IS ALREADY
PROPERLY CONNECTED TO EACH
OTHER.
•ENSURE THE SOUNDBAR IS ON
THE CORRECT SOURCE MODE
ALREADY (AUX MODE) BY
PRESSING THE SOURCE BUTTON.
Note: always check the manual to determine how to change
the input source depending on the soundbar’s model.

SETTINGS CONFIGURATIONS: (FOR
ROKU TV)
•SETTINGS ⮕AUDIO ⮕TV
SPEAKERS: SET TO OFF
•ONCE COMPLETED, AND AFTER
ENSURING SOUNDBAR IS
ALREADY ON THE CORRECT INPUT
SOURCE, YOU MAY NOW
PROCEED TO TRY AND TEST THE
SOUND

COMMON ISSUES & TROUBLESHOOTING
STEPS

SOUNDBAR NOT TURNING ON (NO POWER)
•ENSURE SOUNDBAR IS PROPERLY
CONNECTED TO THE OUTLET.
•ENSURE SOUNDBAR HAS BEEN TESTED TO
A DIFFERENT OUTLET OR TEST THE SAME
OUTLET WITH ANOTHER DEVICE (TO
CONFIRM IF IT’S PRODUCING POWER.)
•ENSURE SOUNDBAR’S POWER CORD DOES
NOT HAVE SIGNS OF DAMAGE.
•COMPLETE POWER CYCLE THE SOUNDBAR
(UNPLUG FOR 15-30 SECONDS AND
RECONNECT)
•IF ISSUE PERSISTS, PROCEED WITH
ESCALATION IF STILL IN-WARRANTY.

UNABLE TO PAIR EXTERNAL SUB-WOOFER
•ENSURE SOUNDBAR AND SUB-WOOFER IS
PROPERLY CONNECTED TO THE OUTLET AND IS
RECEIVING POWER.
•ENSURE THAT THE SOUNDBAR AND SUB-
WOOFER ARE NOT TOO FAR FROM EACH
OTHER.
•ENSURE YOU HAVE TRIED PAIRING THE SUB-
WOOFER AT LEAST ONCE. (BY PRESSING AND
HOLDING THE PAIRING BUTTON FROM THE
BACK OF SUB-WOOFER FOR 5 SECONDS.)
•COMPLETE POWER CYCLE THE SOUNDBAR
(UNPLUG FOR 15-30 SECONDS AND
RECONNECT)
•POWER CYCLE THE SUB-WOOFER (UNPLUG 15-
30 SECONDS AND RECONNECT).
•RE-ATTEMPT THE PAIRING PROCESS ONCE
MORE AND THE LIGHT SHOULD BECOME SOLID
ONCE SUCCESSFULLY PAIRED.
•IF ISSUE PERSISTS, PROCEED WITH ESCALATION
IF STILL IN-WARRANTY.