Telic SBC3 CAN 4G User manual

SBC3 CAN 4G User Manual
04.12.2019

Contents
1General Terms and Conditions............................................................................. 2
1.1 General Information .................................................................................................................................................2
1.2 Contact ..........................................................................................................................................................................2
1.3 Conventions used in this Manual........................................................................................................................3
2Safety ............................................................................................................................. 3
2.1 Audience and Intended Use..................................................................................................................................4
2.2 General Safety Information....................................................................................................................................4
2.3 Precautions...................................................................................................................................................................4
2.4 ESD protection............................................................................................................................................................5
2.5 General Battery Handling.......................................................................................................................................5
2.6 Battery Storage...........................................................................................................................................................6
2.7 Battery Disposal .........................................................................................................................................................6
3Product Description.................................................................................................. 6
3.1 Identification (label to be modified) ..................................................................................................................7
3.2 Technical features......................................................................................................................................................7
3.3 Functional Overview.................................................................................................................................................8
3.4 Wiring description.....................................................................................................................................................9
3.5 Wiring the SBC3 CAN 4G to the asset or vehicle.......................................................................................13
3.6 Delivery Content and Accessories....................................................................................................................13
4Operating Set up .....................................................................................................14
4.1 Operating the device.............................................................................................................................................14
4.2 Insert the SIM Card ................................................................................................................................................15
4.3 Switching the device On/Off..............................................................................................................................16
5Status indicators ......................................................................................................18
6Connect to the vehicle...........................................................................................19
6.1 Placing the device into the vehicle..................................................................................................................19
6.2 Wiring connection..................................................................................................................................................19
7Configuring a device..............................................................................................20
7.1 Basic event types ....................................................................................................................................................20
7.2 Power modes............................................................................................................................................................20
7.3 Basic configuration ................................................................................................................................................21
8Connection to Kentaur ..........................................................................................24
8.1 Connecting the device to Kentaur...................................................................................................................24
8.2 Dashboard Guide....................................................................................................................................................25
9Troubleshooting hints ...........................................................................................36

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1General Terms and Conditions
All information in this documentation has been carefully assembled and checked, but should not be
considered as a guaranteed feature set. The copyright of the related documentation is with Telic AG.
The Telic Logo and the terms Telic, and Telic SBC3 CAN 4G are brands of Telic AG.
All further names and terms used can be brands or registered brands of their respective owners.
Telic reserves the right to change the included information without notice and doesn’t take
responsibility for errors in the document and/or missing information.
1.1 General Information
This Installation Manual consists of the following chapters:
Chapter
Description
1
General Information provides basic information such as the conventions for the warning
levels, applicable related documentations, and contact information.
2
Safety addresses the audience for this manual, the indented use of this device and
safety-related information important to read before using the device.
3
Product Description provides a brief overview about the functions and features of the
device as well as the available accessories.
4
Operation Setup guides you with detailed step-by-step-procedures through the process
of commissioning the device.
5
Status Indicators describes the different LED status.
6
Connect to the Vehicle provides important instructions about how to install the device
within the vehicle.
7
Configuring the Device explains how to configure the device for its proper working.
8
Connection to Kentaur explains how to connect the device to Kentaur and provides an
overview of Kentaur’s graphical interface.
9
Troubleshooting Hints provides solutions to issues that may occur during operation
setup and active use of the device.
1.2 Contact
Support Hotline
If you need specific technical support, please submit a request at the following link:
https://www.telic.de/en/contacts/support-request.

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1.3 Conventions used in this Manual
The following conventions for warning levels are used in this manual:
Warning
Warnings against hazards that may result directly in serious injuries or death
in case of non-observance.
Caution
Warnings against hazards that may result in injuries in case of non-observance.
NOTICE
Warnings against hazards that may result in material damage in case of non-observance.
Indicates that the device can be damaged by electrostatic discharge.
This note contains helpful suggestions or references to material not covered in
the document.
2Safety
This device has been designed in accordance with state-of-the-art standards, manufactured with
utmost care using high-quality materials, and tested. Nevertheless, its use may constitute a risk to
persons or cause material damage.
The following safety instructions must be followed in order to ensure the safety of users and the
device.
If these instructions are ignored, Telic will not assume responsibility for any damages that are
incurred.

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2.1 Audience and Intended Use
The device enables telematics and logistic service providers to track vehicles or other assets with an
external power source 9e.g. trailers), and is designed for installation inside and outside the vehicle. Any
other use is not indented.
2.2 General Safety Information
Caution
Read all enclosed instructions and information.
Observe the warnings included in the documentation.
It must only be used by persons being aware of the risks and dangers involved in
operating it.
2.3 Precautions
Caution
Negative consequences on safety and device integrity due to connecting
the wrong cable to the unit.
Only use cables which are listed in the Telic accessory list.
NOTICE
The messages of the device are transmitted via the mobile network. Therefore you need a
standard 3 Volts or 1.8 Volts SIM card.
NOTICE
Take care that the housing covers fit together tightly and properly, and that the rubber
gasket is still in place.
Check that the clear plastic light guides are located above the LEDs.
NOTICE
Be careful not to over tighten the screws as it will damage the casing and could lead to a
reduction in the effectiveness of the environmental protection of the housing:
Min. torque M = 1,2 Nm
Max. torque M = 1,5 Nm

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NOTICE
When using screws for mounting the device onto to the object to the tracked, we
recommend using screws with thread M6 and a minimum length of 30 mm. Please note
that the actual length of the screws depends on the underlying object’s material!
2.4 ESD protection
An electrostatic discharge (ESD) is the transfer of charge between two electrically charged objects with
different electrical potentials either caused by contact or short circuit. If you are charged, for example
due to walking on a carpeted room, you generate static electricity that can damage the PCB.
Therefore, take proper measure for ESD protection, e.g. electrical connection of the body to the
ground, to make sure you do not destroy internal electronics.
Electrostatic discharge (ESD)
The internal electronics of the device can be damaged.
Take proper measures for ESD protection, e.g., electrical connection of the body to
ground.
Repair of ESD damages caused by user’s negligence will not be covered by Telic’s warranty.
2.5 General Battery Handling
The device includes a rechargeable battery. The battery is designed to represent the highest possible
degree of safety. It may however present a potential hazard if it is abused electrically or mechanically.
This is in most circumstances associated with the generation of excessive heat. In this case the internal
pressure may cause the cell case to rupture. For this reason, the following general guidelines should be
followed when handling the device’s battery:
Caution
Material damage caused by electrical or mechanical abuse.
Do not short-circuit.
Do not over discharge.
Do not incinerate.
Do not expose to temperatures beyond the specified temperature range.
Do not crush or puncture.
Do not open cells, do not disassemble battery packs.
Do not expose contents to water.
Do not connect with false polarity.
Do not weld or solder to the battery’s body.
Only authorized official Telic replacement batteries must be used in the
devices.

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
The batteries included with the devices must only be used in the device.
The batteries must never be used in any other device unless specifically
authorized by Telic, including but not limited to other Telic products or
devices.
2.6 Battery Storage
The following guidelines should be followed when storing the batteries:
Do not store batteries in rooms with generally high temperature and high humidity levels. Storage
temperature range: should be below 35 °C, avoid temperatures above 75 °C.
Ensure that storage areas are well ventilated.
Store the batteries in their original packaging materials or in the device itself. This will eliminate
unintentional shorting.
You can store batteries in conductive anti-static bags or foam. Prerequisite: The resistivity of the
material exceeds 1 MΩ.
Batteries should not be placed on or covered with metallic or otherwise conductive material.
Batteries should be stored away from any flammable material in the storage area. Fire extinguishers
for metal fire (class D) are preferred.
Do not attempt to extinguish fires with small amounts of water, sand, or with carbon dioxide
extinguishers.
2.7 Battery Disposal
The disposal or recycling of batteries is regulated by each European country. In each country, the
manufacturers, importers and users are responsible for the proper disposal. The European Community
(EC) has issued two directives, 91/157/EEC and 93/86/EEC. These directives are implemented by each
member country of the EC independently and in a different way. In accordance with these directives,
the batteries do not contain dangerous substances. The reaction products are inorganic and do not
represent environmental risks once the decomposition process is terminated.
3Product Description
This chapter provides an overview about the functions and features of the device.

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3.1 Identification (label to be modified)
On the top side of the device, you will find the type label.
Table 1: Identification label
3.2 Technical features
Cellular / GNSS
LTE Cat M1 / EGPRS
Receiver type: 72-channel GNSS receiver
GPS | GLONASS
GNSS sensitivity: -167 dBm
Positions acquisition time:
-Cold 29 sec
-Hot 1 sec
Position accuracy: 2.5m CEP50
Software
Software Download Over The Air (DOTA) or through RS232 interface
Device-configuration: TCP/IP, RS232, or SMS
FTP configuration file download
Event based wake up: time / motion/ input based
Event-based reporting based on time, duration, distance, course change
Up to 50 rectangular geofence zones
Memory capacity for messages: ~20.000 (only positioning data)
Data transmission modes: TCP/IP or UDP/IP
RS232 transparent mode & support of local RS232-protocols
3-Level Watchdog System
Driver identification for up to 50 IDs
Label
Description
S/N
Serial number
Serial number
IMEI
International Mobile
Equipment Identity
HW-Rev.
Hardware Revision
Number
CE
CE Verification mark
Disposal in accordance
with European Directive
2002/96/CE

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Hardware Features
Housing: Extremely robust dust – and water protected: IP6K6K ISO 20653 for vehicles
Integrated mobile communication and GNSS antennas
Integrated 3D Accelerometer for Motion detection
Robust SIM card holder (1.8/3V) for Mini SIM cards
Status Indicators: 3 LEDs (Mobile communication; GNSS; Battery)
Approvals: E1; CE
Hardware Interfaces
Power Management (*)
External voltage range: 7V -32V
Battery Capacity: 660 mAh (LiPo)
Battery Safety compliant with IEC 62133 for extended operating temperature range
Typical consumption in sleep Mode (external source): ≤ 1 mA (@12V)
Typical consumption in sleep Mode (internal battery): ≤ 0,14 mA
Hardware Characteristics
Dimensions: 150x65x45 mm
Operating temperature: -30°C to +70°C
Recharging temperature: 0°C to +45°C
Weight: 220 g
(*) The SBC3 CAN 4G begins to operate immediately after receiving main power, even after long non-
operating times, and depleted back-up battery.
3.3 Functional Overview
The picture below gives an overview about the main components and its functions available on the
PCB after opening the upper lid.
Ignition Status (On/Off): 1x
General Purpose Inputs(digital/analogue): 2x, Analog Inputs: 1x
Digital Outputs: 1x
1-Wire: iButton ID key|Temperature Sensor (DS18S20; DS18B20; DS19221)
CAN bus: Configurable CAN; OBD-II; FMS
RS232: 1x peripherals, 1x monitoring/configuration of the device

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Picture 1: Functional Overview
Function
1
Connectors for power supply and vehicle interfaces
2
ON/OFF button
3
Status LEDs (GNSS, Mobile service, Power)
4
Mobile antenna
5
SIM card holder
6
GNSS antenna
7
Connector for rechargeable battery
Table 2: Device components
3.4 Wiring description
Wiring the connectors has to be performed before closing the lid, and while the device is still switched
off. The bundled cables must pass through the PG holes and then each single wire has to be screwed
inside the desired pins.
All the unused wires have to be isolated in order to avoid dangerous contacts with
metallic/electronic parts once the unit is installed within the vehicle.
1
3
2
4
5
6
7

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Picture 2: SBC3 CAN 4G Cable Pins allocation
Signal
Description
GND
Ground
VCC /DIG IN_3
External power supply 7 – 32V DC (optional digital input)
DIG_IN1
Digital input 0 – 32V DC
DIG_IN2
Digital input 0 – 32V DC
DIG_IN4 / ANA_IN1
Digital/Analog input 0 – 32V DC
DIG_OUT1
Low side switch, max. 1A
Table 3: Left-side 6 pin Connector
Please note that while in the SBC3 CAN, the wire connectors can be clicked onto the
board, the wire connectors on the SBC3 CAN with external antennas and SBC3 CAN
Power are soldered directly onto the board.
DIG_IN1
DIG_IN2
ANA_IN1
DIG_OUT1
GND
VCC/DIG_IN3
1-wire
COM TX
COM RX
GND
Debug TX
Debug RX
CAN L
CAN H
GND

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Signal
Description
GND
serial ground
COM RX
interface for external serial device V24 level -12V … +12V
COM TX
interface for external serial device V24 level -12V … +12V
1-wire
interface for external 1-wire devices 3,3V DC
Debug RX
serial interface for Telic-Traces V24 level -12V … +12V
Debug TX
serial interface for Telic-Traces V24 level -12V … +12V
Table 4: 6 pin Connector in the middle
Signal
Description
CAN_L
bus signal CAN low
CAN_H
bus signal CAN high
GND
CAN ground
Table 5: Right-side 3 pin Connector
The following voltage ranges apply:
+7 V to +32 V for VCC/external power supply
+0 V to +32 V for the other Inputs
0 V for GND
Please observe also the following wiring diagrams:
Picture 3: Wiring 1-wire Sensors

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Picture 4: Wiring Digital Outputs
For the digital outputs DigOut1 and DigOut2, the following applies:
Max Values: 300mA/+30V
Low-Side-Switch: if triggered, the pin goes to 0V/GND
Notes:
If a relay is connected to the digital output, it must have the same common ground as the device
The voltages on inputs and outputs must be identical
Picture 5: Wiring CAN H and CAN L
120 Ohm Termination Resistor
(if vehicle has no internal termination)
120 Ohm Termination Resistor
(if SBC3 CAN 4G is the last device on the bus)
CAN H
CAN L
Vehicle CAN
SBC3 CAN 4G
CAN Bus

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3.5 Wiring the SBC3 CAN 4G to the asset or vehicle
Please note that the cable cross section of any wires that need to be screwed into the terminal
highlighted in Picture 2 must have a diameter in the range of 0.205 mm² to 1.31 mm² (applicable both
to solid and stranded wire sections, see also picture 6).
Picture 6: Allowed range for the cable cross-section
Connection of the wiring to the vehicle
In general the SBC3 CAN 4G must be supplied by a Limited Power Source (LPS).
Please note that cables must be only connected to the SBC3 CAN 4G if they are
secured by 2A fuses. We recommend the use of blade type fuses, as they are
used in the automotive sector.
3.6 Delivery Content and Accessories
In addition to the SBC3 CAN 4G, the following accessories can be part of the shipment, if previously
ordered.
Accessory Name
Order
code
Functionality
Picture
Connection cable SBC3
CAN 4G
16300
Standard cable provided
for automotive application
Cable for serial
configuration and
debugging SBC3 CAN
4G
16214
Cable to configure the
unit via serial interface
and to get traces for
debugging

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1-wire Temperature
Sensor
90029
1-wire Temperature
sensor;
Cable length: 7 m;
Temperature range: -55 °C
to +125 °C;
Accuracy: ± 0,5°C (in
range -10 °C to +85 °C)
Table 6: List of accessories
4Operating Set up
The operation set-up of the tracking device can be realized in few quick steps.
Please take proper ESD protection measures (e.g. electrical connection of the
body to ground) to make sure you don’t destroy internal electronics! Repair of
ESD damages caused by user’s negligence will not be covered by Telic’s
warranty. Electrostatic discharge (ESD) is the sudden and momentary electric
current that flows between two objects at different electrical potentials normally
caused by static electricity.
4.1 Operating the device
Open the SBC3 housing by unscrewing the 4 housing screws. The SIM card holder can be found under
the top cover.
Picture 7: How to open the device

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4.2 Insert the SIM Card
A working SIM card from a suitable network provider must be properly inserted so that the device
operates correctly.
If the SIM card is not PIN free, it has to be ensured that the PIN is set to “0000”.
To speed up the log-in process into the mobile network, the SIM card should
contain no or only a few phone book entries.
The messages of the SBC3 CAN 4G are transmitted via the mobile network.
Therefore you need a standard 3 Volts or 1.8 Volts SIM card.
The insertion of the SIM card into the SBC3 is easy:
Place the device in front of you on the desk such that the external connectors are facing away from
you.
Slide the SIM card cover carefully away from yourself towards the direction of the arrow between
the two words “OPEN”
Picture 8: How to insert the SIM Card
Carefully flip the card reader sideways then up. Now insert the SIM card into the SIM card holder so
that the cut corner matches with the corresponding marking on the SIM card holder. Do not touch
the contacts of the SIM card. If necessary clean the contacts with a soft cloth.

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Picture 9: Where to insert the SIM Card
When inserted correctly the gold contacts of the SIM card should be facing down.
Flip the SIM card holder back into its original position and slide the lock back till it is locked
If you cannot close the SIM card holder, you may have inserted the SIM card in the wrong direction
With this step you have finished the SIM card installation.
Now you can connect the rechargeable battery connector to the 4-pins connector on the PCB.
The device works even without connecting the battery, taking power from the external Vcc.
4.3 Switching the device On/Off
NOTICE
Telic delivers the devices switched-OFF
If the Telic SBC3 CAN 4G unit is switched off, you can switch it on by a single short press of the white
button (see Picture 10: Switching the device On/Off).
If you want to switch the device off, then double press shortly the white button. It is possible to reset
the device (complete power off of the controller) with a single long press of at least 5 seconds.
I ON

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Picture 10: Switching the device On/Off
Closing the device
Please close the SBC3 CAN 4G housing by screwing the 4 screws down back into its original position.
The clear plastic light guides must be located above the LEDs. Please ensure that the cover locks
properly into position.

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5Status indicators
Left indicator: Power status
Middle Indicator: Mobile status
Right Indicator: GNSS status
The left indicator consists of two
LEDs: one green and one red.
Off: the device currently does
not receive any power from an
external power source
Red LED On: Internal battery
charging.
The green LED will be
permanently on, when the unit
has external power supply and
the battery is fully charged.
The yellow LED reflects the mobile
status and also whether the
device is switching on.
Off: the mobile module is not
active.
Permanently on: mobile is
active, but no network available
/ not yet registered.
Blinking once: Device is logged
into the mobile network, no
connection to server.
Blinking twice: Device is logged
into the mobile network,
established TCP/ IP connection
to server.
Blinking 3 times: there is no
SIM CARD either wrong PIN.
Blinking quickly 5 times: a
configuration SMS is detected.
Consider that the LED will flash
every 10 seconds for a period
of 3 seconds if the device is
configured to transmit AED-
data but there are no
connected peripherals (AED-
error condition).
This LED blinks green and
indicates the status of the GNSS
receiver.
Off: GNSS is not switched on.
Blinking once: Position
acquisition.
Blinking twice: 2D-Fix (no valid
height).
Blinking three times: 3D-Fix
(GNSS data is complete).
After start up as well as after a
phase without GNSS reception
the device only accepts 3D
GNSS positions.
This ensures, that 2D positions
reports with serious deviations
from the real position are not
reported to the control center.
After a while, 2D position
reports are accepted because
the GPS receiver had enough
time to evaluate the signal
quality of all available
satellites.
Table 7: LEDs behaviour

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6Connect to the vehicle
This paragraph describes the procedure to install the device on board of your vehicle and check if the
installation has been performed properly.
Please take proper ESD protection measures (e.g. electrical connection of the
body to ground) to make sure you don’t destroy internal electronics! Repair of
ESD damages caused by users negligence will not be covered by Telic’s
warranty. Electrostatic discharge (ESD) is the sudden and momentary electric
current that flows between two objects at different electrical potentials normally
caused by static electricity.
6.1 Placing the device into the vehicle
In order to protect your vehicle from theft and vandalism the device should be installed in a location
where it and its power supply are well-hidden. Using the cable-cases on box surfaces, please install the
device in a suitable, dry location, not in contact to radio and audio frequency interference or hot parts
of the vehicle like near the engine. When installing the device, please consider that antennas are
integrated, this means it must be installed in a place with a minimum distance of 7 cm to metallic
components of the vehicle in each direction.
6.2 Wiring connection
Please connect the Telic SBC3 CAN 4G with the vehicle according to the following instructions using
the connection cable. Please do not connect the connector to the Telic SBC3 CAN 4G before all wires
you intend to use are connected to the vehicle. The power supply has to be available while the ignition
is off.
The GND wire (pin 1 of the 6 pin left connector) must be connected to the GROUND (pin 31 of the
vehicle), and the VCC (pin 2 of the 6 pin left connector) must be connected to VCC (pin 30 of the
vehicle).
The DIG_IN1 wire must be connected to Ignition (pin 15 of the vehicle).
All other wires have to be connected to the related interface, otherwise please ensure that they cannot
cause short circuits.
The advantage of constant power supply is that the device is able to connect faster to the Mobile
network and it can find faster a new GNSS position after ignition was switched from “OFF” to “ON”.
This means that for example working time calculations will be more precise. With ignition off, the
power consumption of the Telic SBC3 CAN 4G is low enough that it does not interfere with proper
functionality of the vehicle battery.