Telkonet SS5200 User manual

Telkonet SmartEnergy
10200 Innovation Drive
Milwaukee, WI 53226
Tel: [phone]
Fax: (414) 258 - 8307
www.telkonet.com
SS5200 Thermostat
Installation &
Maintenance
Guidebook
Document - 6.30.115

In This Training Guide
1. What is a SmartSystem?
2. How Does it Work?
3. Answering Common Guest Questions
4. Installing a New Sensor
5. Installing a New Thermostat
6. Linking the Sensor to the Thermostat
7. Troubleshooting
8. Product Returns

What is a “SmartSystem”?
Guest exits room and
leaves thermostat set, for
example, to 72o.
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Thermostat turns down
while the room is empty to
save energy, temperature
drifts off of the set point.
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Guest returns to room, air
conditioner turns on to return
the room temperature to
guest’s setting.
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Thermostat returns the room
to the guest’s setting
within about 15 minutes.
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How Does it Work?
Two units working together:
People sensor on the ceiling
Thermostat on the wall

What Happens While a
Guest is in the Room?
Guest has full control of
the thermostat while in
the room.
SmartSystems save energy in empty rooms.

How Does the Sensor Know
When the Room is Empty?
Sensor detects motion and body heat.
The sensor transmits the room status wirelessly.

If You Walk Into a Room That
Feels Too Warm or Too Cool…
Room temperature will
automatically return to the
thermostat’s last setting
within about 15 minutes.
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Buttons on the Thermostat
FAN
HEAT COOL
AUTO OFF
Turn continuous
fan on/off. (This
does not make
it warmer or
cooler, it just
moves the air
around.)
Turn Heat
or Cool on, or
turn the system
completely off.
These are the “Warmer/Cooler”
Buttons. Press these to raise or lower
the temperature. Press Up Arrow for
warmer, Down Arrow for cooler.

Pictures on the Thermostat
FAN
HEAT COOL
AUTO OFF
Temperature setting.
Continuous fan
is on (blank when
fan is off).
Flame = Heat mode on
Snowflake = Cool mode on
Blank = System is off
Flashing flame or snowflake
means the system is blowing
warm or cool air at that moment.
Batteries on sensor
are low or missing,
or sensor is gone.
Sometimes this also
means the sensor is
broken.

Note to Housekeeping
and Front Desk
• If products in the room are
missing or have been vandalized…
• If the thermostat screen is displaying a
flashing wrench…
• If the thermostat cover is not
locked down…
Note the room number
and description of the
problem and report it to
maintenance right away.

Answering
Common
Guest
Questions

When Housekeeping Finds a
Problem in a Room
• If products in the room are found to
be vandalized or they are not
functioning properly, note the room
number and report it to maintenance
right away.

Too Hot or Too Cold
If a guest returns to
their room and
complains it is too
hot or too cold,
“Please give it about
fifteen minutes to
return to your
temperature setting.”

Temperature Won’t Go
Lower/Higher
If the guest complains
that the thermostat
won’t let them set it
as high or as low as
they want.
Explain to them that
the thermostat has
heat/cool limits, this
prevents energy waste.
NOTE: Setting the
temperature to extreme
temperatures will not
make the room get
warmer/cooler faster!

Thermostat is Clicking
“Thermostat is making
loud “clicking” noises.
Have maintenance staff
replace the thermostat
right away.

Thermostat Won’t Respond
If the guest complains
that they are setting the
temperature on the
thermostat but the
system won’t turn on…
The system has
probably been
turned off; ask the
guest to press the
HEAT/COOL
button. Pressing
this button will
turn the system
back on.
A snowflake
or flame
symbol should
always be
displayed. If
no symbol is
displayed, the
system has
been turned
off.

What Happens While a
Guest is in the Room?
• When a guest
is in the room,
they control
the room
temperature,
just like a
regular
thermostat.
• A SmartSystem saves energy in an
empty room.

Installing a
New Sensor

Sensor Installation Steps - Overview
Remove failed or
vandalized sensor.
Insert Batteries
Connect new sensor
to the base.
Link the new sensor
to the thermostat.
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2.
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4.

Important Note About
Installing a New Sensor
• Units are linked
using a wireless
signal.
• Never move a
sensor to another
room.
– It will not work in the
new room until you
establish a new
communication link
between the new
sensor and the
thermostat.
– Procedures for this
are in the LINK THE
SENSOR TO THE
THERMOSTAT
section.