Teltonika Voice Fax Gateway User manual

Voice Fax
User manual v1.0
History
Company was established on 15th of pril
1998. Main residence is based in Vilnius.
company started with production of
telecommunication devices.
In 2001 company expanded its fields of
activity by starting design and manufacturing
of electronical systems for wireless data
transfer.
In 2002 contract of partnership and
collaboration was signed with company Pro-
Sign GmbH (Germany), considering design
and representation of graphic programming
interface iCon-L in Eastern Europe.
In 2003 Teltonika and NOKI became
partners and started integration of NOKI
M2M technology using NOKI N12 module.
It was the beginning of wireless technology
development process.
In 2004, NOKI invited Teltonika to join
presentation of M2M technology innovations
in CeBIT 2004. It was very high evaluation of
a small Lithuanian company and its
possibilities, which helped to feel peculiarities
of international business.
In 2004 Teltonika produced more than 10 new
products and solutions using EDGE
technology. It was a condition that made
Teltonika a leader of M2M integration
solutions using EDGE not only in Lithuania,
but also in Europe.
2005 was the year of two successful
international exhibitions: CEBIT 2005 and
H NNOVER MESSE 2005. These
shows opened new possibilities for offering
our products and solutions for all world.
In the year 2005 Teltonika became an
international company. We became
Lithuanian - Finnish Company. few
employees from NOKI joined Teltonika’s
staff. Presently they successfully develop
activity of new companies: Teltonika
International GmbH (Düsseldorf) and
Teltonika International Oy (Helsinki).
Our vision
Our vision is to provide added value for
people and companies by
creating electronical devices and
solutions, which are based on the latest
achievements of science and technology.
We aim to help people to integrate the
latest technologies in real life, what
would bring more cosiness, comfort,
freedom of mobility and security to their
everyday life.
We seek to make all our solutions an
inconceivable part of people lives.

Voice Fax User Manual
Copyright © 2007 U B “Teltonika“.
ll rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents
in this document in any form without the prior written permission of U B “Teltonika“is prohibited.
Other products and company name mentioned herein may be trademarks or trade names of
their respective owners...
Last Updated : 20/08/2008
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Voice Fax User Manual
Table of Contents
TTENTION.....................................................................................................................................................5
GENER L S FETY REQUIREMENTS.........................................................................................................6
1 BOUT THE DOCUMENT ............................................................................................................................ 8
2 INTRODUCTION ............................................................................................................................................ 8
3 P CK GE CONTENTS ................................................................................................................................. 9
4 TECHNIC L CH R CTERISTCS ............................................................................................................... 9
4.1 Data Transfer ............................................................................................................................................ 9
4.2 Mechanical characteristics ...................................................................................................................... 10
4.3 Operating characteristics ........................................................................................................................ 10
4.4 Indication ................................................................................................................................................ 11
5 VOICE F X PREP R TION TO WORK .................................................................................................. 12
5.1 Connecting antenna and inserting SIM card .......................................................................................... 12
5.2 Devices connection to Voice Fax ........................................................................................................... 12
5.2.1 Trunk mode ................................................................................................................................... 14
5.2.1.1 Connecting phone or fax to Voice Fax .................................................................................... 14
5.2.1.1.1 Call examples ................................................................................................................... 15
5.2.1.1.1.1 Phone call from phone to a mobile phone ................................................................. 15
5.2.1.1.1.2 Phone call from mobile phone to phone .................................................................... 16
5.2.1.1.1.3 Sending Fax call from Voice Fax to a Voice Fax or PSTN Fax. .............................. 16
5.2.1.1.1.4 Receiving Fax call from PSTN or Voice Fax to Voice Fax ...................................... 16
5.3 Connecting Voice Fax to the PC ............................................................................................................ 19
5.4 Connection of the power supply ............................................................................................................. 20
5.5 THE ST RT .......................................................................................................................................... 21
5.6 Entering the PIN code ............................................................................................................................ 21
5.6.1 Manual PIN code entering ............................................................................................................... 21
5.6.2 utomatic PIN code entering .......................................................................................................... 21
6 Voice Fax Service menu ................................................................................................................................ 22
6.1 Interval Between Dial nd Connection ................................................................................................. 23
6.2 Prefix ...................................................................................................................................................... 23
6.3 GPRS Inactivity Timeout ...................................................................................................................... 24
6.4 Caller ID Display .................................................................................................................................. 24
6.5 Calling line identification restriction ..................................................................................................... 24
6.6 Call Duration Indicating Signal ............................................................................................................. 25
6.7 Changing Service menu password ......................................................................................................... 26
6.8 PIN Code Entering Control ................................................................................................................... 26
6.9 Prefix Blocking ...................................................................................................................................... 26
6.9.1 Entry Supplement ........................................................................................................................... 27
6.9.2 Delete Entry ..................................................................................................................................... 27
6.10 Number Blocking ................................................................................................................................. 28
6.10.1 Entry Supplement .......................................................................................................................... 28
6.10.2 Delete Entry ................................................................................................................................... 29
6.11 Set Number of Rings ........................................................................................................................... 29
6.12 Set number of tries ............................................................................................................................... 29
6.13 Set delay between retries ..................................................................................................................... 30
6.14 Turning on/off allways answer as fax .................................................................................................. 30
6.15 Turning on/off delete facsimile from memory after retries ................................................................. 31
6.16 Show incomming number of pages ..................................................................................................... 31
6.17 Baby Call function ............................................................................................................................. 32
6.18 Restore Default Settings ...................................................................................................................... 33
7 Manufacturer parameters .............................................................................................................................. 34
8 Table of Parameters ....................................................................................................................................... 35
9 CRONYMS ................................................................................................................................................. 36
10 TECHNIC L SUPPORT ............................................................................................................................. 36
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Voice Fax User Manual
ATTENTION
Do not rip the device. Do not touch the device if the device
block is broken or its connecting wires are without isolation.
ll wireless devices for data transferring may be susceptible to
interference, which could affect performance.
Only qualified personnel may install or repair this product.
The device is not water-resistant. Keep it dry.
The device must be steadily fastened on the mounting place.
The device requires high 230V voltage.
IMPORT NT NOTES MUST BE RE D BEFORE ST RTING THE WORK WITH THE
DEVICE!
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Voice Fax User Manual
GENERAL SAFETY REQUIREMENTS
You will avoid dangerous situations and harming of yourself if you will follow to these
recommendations. You have to be familiar with the safety requirements before starting using the
device!
To avoid burning and voltage caused traumas, of the personnel working with device, please
follow these safety requirements.
Installation and technical support of the Voice Fax device can
be performed only by a qualified personnel or a person who has
enough knowledge about this device and safety requirements.
Voice Fax device requires 9V 1.12 constant power supply
source that satisfies all safety requirements listed in LST EN
60950-1 standard.
The PC and power supply source, to which the device Voice
Fax is connected, should satisfy LST EN 60950 - 1 standard.
The device Voice Fax can be used on first (Personal Computer)
or second (Notebook) computer safety class.
The phone or fax connected to the device must satisfy all safety
requirements listed in LST EN 60950-1 standad.
Do not mount or serve device during the thunderbolt.
To avoid mechanical damages of the device it is recommended to transport the Voice
Fax device packed in damage-proof pack. While using the device, it should be placed so, that its
indication LEDs would be visible as they inform in which working mode the device is and if it has
any working problems.
For Voice Fax device‘s network capacity working environment has big influence. If
the device starts working insufficiently only qualified personnel may repair this product. We
recommend to forward it to repair centre or to manufacturers. No exchangeable parts inside of the
device.
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Voice Fax User Manual
In the installation place and supply circuits protective devices (bipolar release device)
should be tooled up which will protect from short-circuit and earth false. The power of connected
device should satisfy power of release device. The interstice between contacts should be no less
than 3mm. Power supply network should be installed near device on easy accessible place.
Protection against overcurrents, short circuits and earth faults shall be provided as a
part of the building installation. Two pole device which disconnects related devices simultaneously
must be installed in the building to avoid grounding faults. To disconnect the device plug off
C/DC power adapter from the wall outlet or power strip. The interstice between contacts should
be no less than 3mm.
Picture 1.Connection scheme of Voice Fax device
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Voice Fax User Manual
Mounting of the device
Disconnect device from power supply before mounting to avoid
voltage effect!
Device service
If the device starts working insufficiently only qualified personnel may repair this product.
We recommend to forward it to repair centre or to manufacturers. No exchangeable parts inside of
the device.
1 ABOUT THE DOCUMENT
In this document Voice Fax device technical characteristics are presented, also it is
described how to connect Voice Fax device to other devices and how to configure it..
Voice Fax device is being continuously improved: working quality, adding specific
requirements from the clients. Therefore, a Firmware update procedure is created.
2 INTRODUCTION
Voice Fax device is created correspondingly to up-to-date telecommunications and electronic
technologies.
Voice Fax emulates the line. Phone calls or facsimile messages in GSM network can be
received with the connected to the device analogue phone or fax device.
Voice Fax device can work as a GSM modem that can create pathway to Internet, exchange
data using GPRS data bearer.
It also gives a user exclusive possibility to change parameters using keybord of localy
connected device by entering Voice Fax Service menu or with a connected PC with special Voice
Fax Configuration Tool software.
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Voice Fax User Manual
3 PAC AGE CONTENTS
Voice Fax device is delivered to the client in cardboard box with all required supplements
necessary for work. Package consists of:
●Cardboard box.
●Voice Fax device.
●USB  USB mini B connection cable.
●C/DC power supply adapter.
●CD with User Manual and drivers.
●External GSM antenna.
●Components of mounting.
Note: the manufacturer does not provide SIM card, which is
necessary for connecting to the GSM networ ! SIM card can be obtained
from your GSM operator!
If any of the components is missing from your package, please contact manufacturer’s
representative or salesperson.
4 TECHNICAL CHARACTERISTCS
4.1Data Transfer
Voice Fax device supports the following data bearers used in GSM network. Which data
channel is used depends on your GSM operator and data transfer capacity in chosen GSM network:
●GPRS class 10:
oFull PBCH support.
oMS class B.
oCoding scheme 1-4.
Voice Fax device also has an incoming number detection function. ES300778-1/2 standard
and MDMF format is used for it.
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Voice Fax User Manual
4.2Mechanical characteristics
Voice Fax device case is made of plastic. External view and measurements of the device are
shown in picture 4.2.1.
Picture 4.2.1. External view and measurements of the device
4.3Operating characteristics
The device is powered from a 9 V (DC) power supply. The PC to which the Voice Fax device
is connected must have a USB interface corresponding to USB 1.1 or USB 2.0 standards. Electrical
parameters of the device are shown in Table 4.3.1.
Table 4.3.1. Electrical characteristics of Voice Fax
Parameter Value Units
Power Supply Voltage +9 - +13 V
verage Power consumption 1.2 - 7.2 W
Current Consumption when idle 120 - 180 m
Current Consumption in voice/fax
mode
300 - 800 m
Current Consumption in GPRS 400 - 800 m
Operating conditions and weight of the device are shown in Table 4.3.2 .
Table 4.3.2. Operating conditions and weight
Parameter Value Units
Weight 200 ± 10 g
Operating Temperature 0 - +55 ºC
Storage Temperature -20 - +70 ºC
Note: If the settings outreach the characteristics given above, the device
can be damaged!
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Voice Fax User Manual
4.4Indication
Voice Fax has 5 LEDs for device status indication. They are located at the top part of the
device. The indication statuses of the device are described in Table 4.4.1.
Table 4.4.1. Device status description
Status Description
Power LED is on Power supply on
Status blinking Device is preparing for work or there is no network
Status on Device is ready to work (GSM network is detected,
general configurations are made)
Mode blinking Device is connected to the Internet, call or fax
transmition is in progres
Mode on USB interface connected to the device
Error LED blinking slow Device is awaiting for PIN code
Error LED blinking fast Strenght of the signal is below minimum level and
successful fax transmition is not guaranteed.
Error LED blinking with
pauses
The number of blinks shows the number of
unsent/unprinted fax sheets
Error LED on No SIM card, wrong PIN code or handset off hook
during startup.
Memory LED blinking slow Unsent fax in memory after defined number of retries
Memory LED blinking fast Unprinted fax in memory after defined number of retries
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Voice Fax User Manual
5VOICE FAX PREPARATION TO WOR
Before starting working with Voice Fax device, antenna must be connected. Then, insert SIM
card and make sure that it is inserted properly.
5.1Connecting antenna and inserting SIM card
ntenna mounting place is chosen according to mounting place features. It is recommended
to mount the antenna inside the building. If because of network conditions antenna is to be mounted
outside, it is necessary to set antenna ground and quick-acting security implement against lightning.
ntenna is mounted using the standard SM connector. SIM card must be inserted as is shown in
picture 5.1.1 and make sure that it is inserted properly.
Picture 5.1.1. Connecting antenna and inserting SIM card
5.2Devices connection to Voice Fax
Depending on what action the Voice Fax device must perform, the following connections are
to be made:
●Phone
●Fax
●Computer.
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Voice Fax User Manual
Picture 5.3.1 Devices connection to Voice Fax
Voice Fax operates in Trun mode.
In Trun mode Voice Fax emulates the line. With connected analogue phone, voice phone
calls can be made and received through the GSM network. With connected fax device fax calls can
be made and received.
5.2.1 Trun mode
In this mode Voice Fax device emulates the analogue line. Depending upon needs, phone can
be connected to it through a standard RJ11 connector marked as PHONE.
5.2.1.1 Connecting phone or fax to Voice Fax
Module generates the voltages necessary for the call. The phone or fax connected to the Voice
Fax device can make and receive incoming calls from the GSM network. The connection to the
device is shown in picture 5.3.2.
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Voice Fax User Manual
Picture 5.3.2. Phone or Fax connection to the Voice Fax
5.2.1.1.1 Call examples
To make a voice or fax call, connect the phone to the Voice Fax, insert the SIM card and plug
the power supply.
Note: Calling mode may not wor in the following situations: a)
when USB cable is inserted into davice; b) when fax transmition in
progress; c) when wor ing in Service menu; d) when wor ing with Voice
Fax Configuration Tool
Wait until the device gets ready for work. Enter PIN code of the SIM card if required.
5.2.1.1.1.1 Phone call from phone to a mobile phone
●Pick up the phone, connected to the Voice Fax, handset. Dialing tone should be heard.
●Dial the number and wait for the connection. Time period between two different digits can
be no longer than 3 seconds.
●To terminate the call, hang up the phone.
Note: Ma ing international phone call dial 00, instead of +
Picture 5.3.3. Phone call from phone to mobile phone
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Voice Fax User Manual
5.2.1.1.1.2 Phone call from mobile phone to phone
Dial the number of the SIM card inserted in the Voice Fax and wait for the signal.
Picture 5.3.4. Phone call from mobile phone to phone using the Trun mode
5.2.1.1.1.3 Sending Fax call from Voice Fax to a Voice Fax or PSTN Fax.
●Insert sheets you want to send into fax device connected to the Voice Fax.
●Before phone number dial *01* and wait for the connection. Time period between two
different digits can be no longer than 3 seconds. If You enter phone number without *01* in
the begining, voice call will be made. The blinking Mode LED will indicate that the call is
in progress.
●To terminate the call, hang up the phone.
Note: Ma ing international phone call dial 00, instead of +
Picture 5.3.3. Sending Fax call from Voice Fax to a Voice Fax or PSTN Fax.
5.2.1.1.1.4 Receiving Fax call from PSTN or Voice Fax to Voice Fax
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Voice Fax User Manual
If incomming call is fax call the Voice Fax will answer automaticly as fax device after
defined number of rings, default is 2. Voice Fax Mode LED will indicate that the call is in progress.
Picture 5.3.4. Receiving Fax call from PSTN or Voice Fax to Voice Fax
Note: SIM card should have separate subscriber numbers for voice and fax and may
not wor with sigle number.
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Voice Fax User Manual
● Note: The fax data transmition is divided into two stages. Voice Fax
receives fax data into internal memor and after reception is succsessfull it
transmits data to local connected or remote fax device.
● If device fails to transmit data it automaticl makes up to (default) three
redials with (default) 30 second dela s and if it fails, b default Voice Fax deletes
fax data from internal FLASH memor .
● This function can be switched off so after unsuccessful number of tries fax
data will sta in nmemor and will be possible to retr fax transmition b picking
up handset and pressing # # # later or even after Voice Fax restart.
● It is possible that after succsessfull tranmition fax will print 3 same pages.
This means that after fax page there was no confirmation and device
automatical retried current page.
● If option „Delete after tries“ is switched off, unsuccessfull tranmition is
indicated b LED's. To delete fax data from FLASH memor pick up the handset
and press * * * alternativel ever next fax session will overwrite previous fax
data in the FLASH.
● If it is not possible to send or receive fax few times in a row it might be
because of GSM network problems, please wait few minutes and tr again.
● If device not responding please restart device b pressing reset buton on the
back side of the enclosure.
● If b mistake wrong destination fax number is entered and Voice Fax have
started dialing press *** to stop transmition. If *** will be pressed at the moment
of dialing or at the pause between tries, calling will be terminated and data
deleted from flash immediatel . If *** will be pressed at the moment when device
is connecting, sending, calling will be terminated and data deleted from flash
after unsuccessful attemp will be finished.
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Voice Fax User Manual
5.3Connecting Voice Fax to the PC
The connection of Voice Fax device is performed in the following order:
●Insert SIM card to Voice Fax. Make sure it is inserted properly.
●Connect one mini USB cable end to the device and the other to the USB port in the PC
(picture 5.4.1). If the device is being connected for the first time, mini USB cable must be
connected during the drivers installation.
●Connect C/DC power supply source to the supply socket of the device (picture 5.5.1).
Picture 5.4.1. Connection to the PC
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Voice Fax User Manual
5.4Connection of the power supply
Voice Fax module uses 9V 1.12 direct current power supply source which goes with the
package. The connection of the power supply is shown in picture 5.5.1 .
Picture 5.5.1. Connection of the power supply
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Voice Fax User Manual
5.5 THE START
When the Voice Fax device is set to work, that is, SIM card inserted, antenna, phone, analog
phone line or PC (depending on needs) and power supply are connected, the Power LED is on and
the Status LED is blinking indicating, that the module is preparing for work. The initialization can
take up to 20 seconds (it is recommended to wait). During that time, the module checks the SIM
card, detects the appropriate GSM network and checks the operating parameters. When
initialization is done, the Status LED becomes constant.
fter power on, when USB cable is pluged in, only when status LED becomes constant,
Voice Fax will enter USB mode. In USB mode it is not possible to make voice or fax calls.
Note: If PIN code request is active on the SIM card, then Error LED starts
blin ing and phone signal is busy. That means that the module is waiting for the
PIN code.
5.6 Entering the PIN code
There are two possible PIN code entering ways in Voice Fax: manual and automatic.
5.6.1 Manual PIN code entering
If SIM card PIN code request is activated, Error LED starts blinking and phone gives busy
signal. This means, that the module is waiting for the PIN code which must be entered with the help
of the phone buttons. If the PIN code entered correctly, a long phone signal is on the line indicating,
that the Voice Fax is ready for work. If the PIN code was entered incorrectly, the Error LED
becomes constant and the phone line is busy. PIN code can be entered through the Service menu or
with Voice Fax Configuration Tools.
5.6.2 utomatic PIN code entering
If SIM card PIN code request is activated, the Voice Fax device takes the PIN code from its
memory. The PIN code can be entered into Voice Fax memory using Service menu
(##1111#8#3#<PIN code>#) or Voice Fax Configuration Tool.
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Voice Fax User Manual
6 Voice Fax Service menu
Voice Fax device parameters can be changed using ordinary telephone connected to Voice
Fax device through a standard RJ11 connector named PHONE. When the device is turned on, wait
until it sets for work. If required enter PIN code of the SIM card. fter a long beep, enter Service
menu password. Standard password is ##1111#. When password is entered Voice Fax controlling
through the phone is activated and user directly accesses Voice Fax main Service menu. Exit from
any part of the Service menu by hanging up the phone or dialing **. While navigating in Service
menu, long beeps are heard on the line. When any function is being activated, short beeps are heard
on the line.
Service menu command list of the device is shown in the table.
Comm
and
Description
1# Set time interval between dialing and connecting
2# Prefix
3# Set GPRS inactivity timeout
4#
5#
6#
Caller ID display control
Calling line identification restriction
Turning on/off the call duration signal
7# Changing Service menu password
8# PIN code entering control
9# Prefix blocking
10# Number blocking
11#
12#
Set number of rings
Set number of tries
13# Set delay between retries
14#
15#
16#
17#
Turning on/off allways answer as fax
Turning on/off delete facsimile from memory after retries
Show incomming number of pages
Baby Call Function
99# Restoring default settings
Service menu parameters are divided into:
●General parameters
●Security parameters
●Nubers and prefixes blocking
●Fax parameters
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General parameters
Security parameters
Nubers and prefixes
blocking
Fax parameters