Tempest TIC 4X Series User manual

OPERATOR’S MANUAL
for
TEMPEST TIC 4X
Professional Thermal Imaging
Camera for Fire Fighters
NFPA 1801:2018 and CE certified, RoHS compliant

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Version: v1.2 10.09.2020
IMPORTANT POINTS TO NOTE
This thermal imaging camera is for the use of observing thermal sceneries like fire or other heat
sources and is to use within the limits described by this manual.
CAUTION:
THIS OPERATOR’S MANUAL MUST BE READ THROUGH CAREFULLY AND COMPLETELY
BY ALL USERS AND MANAGERS. THIS THERMAL IMAGING CAMERA MUST BE HANDLED
AND USED ACCORDING TO THE MANUFACTURER'S INFORMATION. THIS IS ESPECIALLY
IMPORTANT IN HAZARDOUS SITUATIONS AND ENVIRONMENTS.
This thermal imaging camera is subject to the Dual Use Regulation (EC) No.428/2009 in the currently
valid version.
A violation of this provision may result in criminal prosecution.
This thermal imaging camera is to be returned to the manufacturer for disposal.
In keeping with our policy of continuously improving our products, we reserve the right to change the
camera’s technical data without prior information at any time.

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1TEMPEST TIC 4X.1 and 4X.3...................................................................................5
1.1 Dimensions..................................................................................................................6
1.2 Benefits........................................................................................................................6
2Camera Setup TEMPEST TIC 4X: ...........................................................................7
2.1 Mounting the Pistol Grip:............................................................................................8
2.2 Change of Batteries.....................................................................................................8
2.3 Aramid protective cover (option)................................................................................9
2.4 Screen Elements: ......................................................................................................10
2.5 Characteristics of TEMPEST TIC 4X: .......................................................................11
3Get started..............................................................................................................12
3.1 ON / OFF.....................................................................................................................12
3.2 Color Schemes:.........................................................................................................12
3.2.1 The TEMPEST TIC 4X offers up to 5 color schemes........................................................... 12
3.2.2 The 3 sensitivity levels are automatically adjusted:.............................................................. 14
3.3 Other screen elements:.............................................................................................14
3.3.1 Battery display: ..................................................................................................................... 14
3.3.2 Shutter Symbol: .................................................................................................................... 14
3.3.3 Overheat Warning (blinking)................................................................................................. 14
3.3.4 Zoom (Only in TI BASIC PLUS Mode) ................................................................................. 14
3.3.5 Laser pointer (Only in TI BASIC PLUS Mode)...................................................................... 14
3.3.6 Temperature “measurement point” – Hot Spot..................................................................... 14
3.3.7 Digital temperature ............................................................................................................... 15
3.3.8 Temperature bar................................................................................................................... 15
3.4 Freeze / Picture function (option only in TI BASIC PLUS Mode)............................15
3.5 Video function (option only in TI BASIC PLUS Mode) ............................................15
3.6 Downloading Pictures and Videos (option).............................................................16
3.7 Wireless Video transmission (optional)...................................................................16

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3.8 Establish the Live Video Transmission ...................................................................17
3.9 Configuration of the TEMPEST TIC 4X (Date/Time/SSID/Password/°C/F)..............17
4Charging the batteries: .........................................................................................19
4.1 Rechargeable battery technology TEMPEST TIC....................................................19
4.2 Charging with the cable charger 100-240V or 12-24V (option)...............................20
4.3 Vehicle Charging Station (option)............................................................................22
4.4 Connection of the vehicle charging station to the supply voltage: .......................24
4.5 Charging with the vehicle charging station:............................................................24
5MAINTENANCE......................................................................................................25
6WARRANTY............................................................................................................26
7SAFETY INSTRUCTIONS.......................................................................................27

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1 TEMPEST TIC 4X.1 and 4X.3
TEMPEST TIC 4X.1 small and efficient + 4” display = 1 Button
Particularly suitable for the first attack. TEMPEST TIC 4X.1 offers unbeatable value and best quality, ideal
for firefighting, first attack, search for missing persons and fire.
TEMPEST TIC 4X.3 efficient and versatile + 4” display = 3 Buttons
TEMPEST TIC 4X.1 with 1 button
(detachable optional pistol grip)
TEMPEST TIC 4X.3 with 3 buttons
(detachable optional pistol grip)

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1.1 Dimensions
1.2 Benefits
Compact 180 x 153 x 105 mm, 7 x 5,9 x 4,1 inch (without pistol grip)
Removable Pistol grip (+110 mm/ + 4,3ʺ in height)
Lightweight 1022g (2,2 lb) with 2 batteries, with handstraps (+35g / +0,08 lb), with pistol
grip (+165g / +0,36 lb)
Extra large 4,0“ (10,2 mm) display for detailed visibility
Ultra wide temperature range: -40°C to +2100°F
1 to 5* colorization mode
Image freeze, picture capture* and video recording*
Numerical hot-spot temperature
6 years warranty on batteries (Best Energy Concept) 5000 battery charging cycles
> 8 h running time with 2 batteries (5-6h with video recording)
153 mm / 6 in
in
180 mm /
7 in
110 mm /
4,3 in
105 mm
4,1 in

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Germanium window to protect the optics
Large buttons easy to operate even with gloves
Digital zoom
2x and 4x *
Laserpointer for marking areas of interest*
To enhance thermal resistance, the TIC4X has added protection around the hand strap to
ensure effective thermal resistance (>5min @ 500°F).
Please take caution when adjusting hand straps, gloves are recommend as the Velcro
contains metal hooks which may be hot after exposure to heat.
* depending on option and model
2 Camera Setup TEMPEST TIC 4X:
Battery compartment
4x Charging connectors
Germanium Window
Laserpointer
Brackets for
retractable lanyard
USB interface
Operating
buttons
Runtime
indicator
(illuminated
logo)

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2.1 Mounting the Pistol Grip:
The pistol grip is premounted on the camera if ordered with this option. The grip can be easily
demounted/mounted within seconds. The necessary tool (standard hex wrench) is part of scope of supply.
2.2 Change of Batteries
The camera's energy design is based on the latest LiFePO4 (nanophosphate) batteries. These cells are
far superior to the usual NiCd and NiMh batteries with respect to:
- up to > 5000 charging cycles and extreme performance even in frost
- No emission of inflammable POTASSIUM HYDRIDE GASES at high temperature
Batteries and battery packs are processed to guarantee correct polarity. Please insert them into the
shaft so that the "blank" side (contact face) points downwards. Protective class IP67 is only guaranteed
if the compartment is tightly closed.
- Do not replace batteries when in hazardous atmosphere.
The batteries are kept ready to the left and right in the battery
compartments.
The compartments can be easily opened with a coin within
seconds.

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2.3 Aramid protective cover (option)
Use of the heat resistant aramid protective cover is
recommended to lower the effort of cleaning and extend the
lifetime and operating time of the camera. The camera is
additionally protected against mechanical damage and
chemicals.
Pull the protective cover over the camera and close the
Velcro fasteners. Protective covers wear out with frequent
use and can be ordered as spare parts.
The camera can be charged in the charging bay with or
without the protective cover.
Positions of keys are additionally marked in color.
The protective cover doubles the heat resistant time.

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Hot Spot
Temperature
2.4 Screen Elements:
* If only image freeze function is available the symbol turns into
The SD card symbol on the top indicates the currently used capacity of the internal 8GB storage. The
symbol changes in the following linear manner from 0 to 8 GB. The camera can store up to 1000 pictures
+ 8h video.

If the red symbol appears the next recorded video will overwrite the oldest video on the card.
Laserpointer
Temperature
measurement
point (Hot Spot)
Color Scheme
Battery Indicator
Reference
temperature bar
with color
gradient
Freeze*/Picture
High-Gain Mode
Zoom
Video
WiFi Stick
TI BASIC PLUS
mode

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2.5 Characteristics of TEMPEST TIC 4X:
General
Power supply
LiFePO4recharg. batteries (85g)
Running time (20°C)
with Eco-Boost-System
since October 2018
>8h (2 batt) / >4h (1 batt)
>6h (2 batt) with non-active video
>5h (2 batt) with recording video
Boot time
< 5 seconds
Charging voltage
12 / 24 VDC or 100-240 VAC
Charging time
(for 2 batt / consider
half for 1 batt)
Charging bay: ~2h
Mains charger: 100% in ~2h,
90% in ~1h30, 80% in ~1h20
Charging cycles
> 5000
Memory (optional)
8GB internal SD card
(8h video or 1000 pics)
Warranty
5 years on camera/ 6 years on
batteries / 10 years on thermal
sensor / 1 year on accessories
(chargers, charging bay, etc…)
Certifications
NFPA1801:2018 and ISA12.12.01 /
CSA C22.2 N°213 and CE
Options
Removable pistol grip
Picture capture and/or video
recording (8GB capacity)
1 or 2 Retractable
lanyards
Vehicle charging bay or
mains charger
Protection hood
Carrying case IP67
Wireless video transmission to computer, tablet or
smartphone
TEMPEST TIC 4X
Dimensions
L.180 x W.153 x H.105 mm (H =
+110mm with optional pistol grip)
Weight
1022g (2,2 lb) with 2 batt
(+170g with optional pistol grip)
Display
4“ LCD / 320 x 240 (76.800) px /
Backlighted / Brightness: 800 cd/m²
Frequency
60Hz Fps
T°C Range
-40° to +2100°F
Colorization
Std: TI BASIC, Search, Inverse
Option: Cold finder and Multicolour
Housing
Material
PUR / Elastomer
Drop Test
2m on concrete
IP
IP67 / 1 Meter 30 Minutes
Heat resistance
300°F for 15min / 500°F for 5min
Sensor
Micro bolometer
type
Uncooled 17µ Amorphous Silicon aSi
Resolution 384 x 288 (110 592 px)
Spectral range
7 –14 µm
Thermal sensitivity
NETD: <50mK (<0.05°K)
Optic
Material
Germanium Carbon Coated
Protected by a germanium window
Focus
0,35m to infinity / F/1.3 speed
Visual field / FOV
H: 51° / V: 40° / Diagonal: 65°

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TI BASIC
Dark red > 850 °C / 1562 °F
Red > 675 °C / 1247 °F
Orange > 500 °C / 932 °F
Dark yellow > 350 °C / 662 °F
Yellow > 200 °C / 392 °F
White = Hot
Black = Cold
3 Get started
3.1 ON / OFF
On/Off key (GREEN) must be pressed to start the camera.
A start-up screen with TEMPEST logo will appear and the infrared image can be seen within 5
seconds,the Tempest TIC 4X is in TI BASIC mode.
Press the On/Off key for 1 second to switch the camera back to TI BASIC mode.
Press the On/Off key for at least 5 seconds to switch off the camera. If the screen goes off, the camera
is switched off.
Only for models with video/picture feature: The video/picture function and gallery mode need about 10-
15s after start-up to be ready to use.
3.2 Color Schemes:
3.2.1 The TEMPEST TIC 4X offers up to 5 color schemes
Switching on any model, the TEMPEST TIC will automatically start in “TI BASIC mode”
All other Color Schemes are TI BASIC PLUS functions
ON / OFF Key
Illuminated logo

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COLD FINDER (Only in TI BASIC PLUS Mode)
Blue color for coldest areas
MULTICOLOR (Only in TI BASIC PLUS Mode)
For Industrial applications
Hazardous material use
For filling level indication
INVERSE (Only in TI BASIC PLUS Mode)
• White=cold
• Black = hot
Coloring unchanged
For daylight scenes
For filling level indication
SEARCH (Only in TI BASIC PLUS Mode)
The 7 hottest percent of the scene are
coloured continuously from Red, Orange to
Yellow.
People or hot-spot searches

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Color schemes except for TI BASIC mode are marked by a symbol at the bottom left
3.2.2 The 3 sensitivity levels are automatically adjusted:
- Lower temperature range: -40 to + 300 °F
- Medium temperature range: -40 to + 932 °F (display on screen: )
- Upper temperature range: -40 to + 2100 °F (display on screen: )
3.3 Other screen elements:
3.3.1 Battery display:
This display informs about the charging status of the battery. A fully charged battery is displayed entirely
green (4 bars). 2 yellow bars are displayed from about half of battery run-time onward. A red bar is displayed
for the last quarter of battery run-time. Before the system shuts down, the battery symbol is blinking at least
for the past 5 remaining minutes.
3.3.2 Shutter Symbol:
The shutter is an important mechanical component of the camera, and is needed for recalibration of the
sensor. Upon recalibration, a short interruption of the display for less than 1 second is generated, in which
a green square is displayed in the upper left screen corner, and a low clicking can potentially be heard.
3.3.3 Overheat Warning (blinking)
Warning against high temperature in the infrared sensor. The camera does not switch off automatically. It
is highly recommended, though to put the camera in cooler areas immediately when this symbol appears.
Otherwise the camera can be irreversibly damaged.
3.3.4 Zoom (Only in TI BASIC PLUS Mode)
The zoom function is displayed by showing 2X or 4X at the left edge of the display.
3.3.5 Laser pointer (Only in TI BASIC PLUS Mode)
The laser pointer is activated or deactivated by pushing the round grey button for >2 seconds. In
any case it will be deactivated automatically after 30 seconds. If the laser is active it is displayed by a green
star at the left edge of the display.
3.3.6 Temperature “measurement point” – Hot Spot
The Hot Spot allows reading out temperature information of objects. The sensitive measurement point in
the middle of the screen for this purpose is therefore to be directed on to the object.
A fixed emission coefficient of ε=0.97 is set in the factory. Actual temperatures may differ depending to the
density of the material, its surface composition, and distance from the measurement object.

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3.3.7 Digital temperature
The temperature read out in the measurement point is displayed as a digital value in the lower right corner
of the image, starting a few seconds after the live image is displayed. This corresponds to temperature
measured by the Hot Spot in the middle of the screen. Please note that real temperatures can differ from
indicated temperatures due to various thermal emissivity of objects.
3.3.8 Temperature bar
The temperature bar is the graphical display of the temperature read out in the hot spot. A temperature bar
with 5 color levels is additionally displayed for the color schemes FIRE/STD and INV. Temperature values
are displayed in the respective mode to the left near the bar.
3.4 Freeze / Picture function (option only in TI BASIC PLUS Mode)
Areas that are difficult to access, e.g., sewer shafts, etc., which make “reading off” displays difficult or
impossible, can be evaluated using the freeze or still image function.
It is activated by shortly pressing the round grey key. The pictures freezes and can be shown to
other people. When the still image is displayed, it can be analyzed with different color schemes.
For models without picture function the screen shows , for model with picture function the screen shows
on the left side and the picture will be saved on the internal mass storage camera.
it switches back to the live mode. The / in the
By pressing the round gray key again
display disappears.
You can also press the Green On/Off button to switch back the TIC to TI BASIC mode.
The pictures can be viewed in the Gallery-Mode, directly at the camera by pressing the Buttons
simultaneously, or can be downloaded via the USB Connector (Details see in section
<Download Pictures and Videos>)
3.5 Video function (option only in TI BASIC PLUS Mode)
Long pressing of the oval grey key, the video recorder of your TEMPEST TIC is operating. It is
displayed by the symbol for record on the left side of the screen. If an error appears at this point, the
recorder is not working and an error message appears.
To stop the video recording, press the same button long again.
While recording a picture can be taken, the color schemes can be switched and the zoom can be
activated as well.
The videos can be viewed in gallery mode, directly at the camera by pressing the keys
simultaneously, or can be downloaded via the USB Connector (Details see in section <Download Pictures
and Videos>)
Please note: video recording, picture capture and gallery mode are only available about 10-15 seconds
after switching the camera on.
The maximum recording time is 8 hours for videos and max 1000 pictures. The recorded video is split in
sequences of 10 minutes. If the 8GB internal SD card is full, the oldest video sequence is automatically

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overwritten. In case of taking out both batteries when the camera is running or the camera shuts down due
to low batteries, the last video sequence is saved.
3.6 Downloading Pictures and Videos (option)
For downloading recorded data, connect the TEMPEST TIC with the USB cable to your computer. The USB
cable is scope of supply if the video option is ordered. Start or restart the camera and the camera is installed
automatically. If the connection is successful, the camera display shows USB after about 10-15s. The
camera will appear as a normal mass storage camera named TEMPEST TIC4X on your computer. The
recorded data can be downloaded or deleted from the DCIM folder.
The videos and pictures names include the date and time information.
Example:
img-yyyymmddhhmmss
vid-yyyymmddhhmmss-000
Disconnect the USB camera and remove the cable after download and restart the TEMPEST TIC 4X.
3.7 Wireless Video transmission (optional)
Use the heat resistant protection cover to mount the WiFi antenna to the TEMPEST TIC.
Insert the Antenna into the stripes in the cover:
Then mount the protection cover on the handstrap:
Shut down your TEMPEST TIC, then connect the Wifi antenna by opening the protection cap and plug it
into the USB port. After the USB Wifi Stick is properly mounted, the Camera can be switched on, then it is
ready to transmit the live video and a WiFi symbol appears
Protection Cap
USB Plug

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3.8 Establish the Live Video Transmission
The live Video can be viewed on a cell phone (Android, iOS) with Wifi connectivity, or a PC/Notebook
equipped with a Wifi antenna. An USB Wifi antenna for i.e. PC is available as an accessory if needed.
As soon as the TEMPEST TIC is ready it can be found as a WiFi access point in your Wlan list:
By default the values are as follows:
SSID : TEMPEST TIC xxxxxx
Password : TICxxxxxx
xxxxxx=Serial number of camera
Up to 3 clients may establish a connection simultaneously. To view the live-stream connect your client to
the access point and open an appropriae application (e.g. VLC media player (freeware)).
Once the VLC player is installed on you smartphone, tablet or computer it needs to be configured to
establish a connection:
1. Open the menu Media/
2. Open Network Stream
3. Within the combo-box labeled “Please enter a network URL: udp://:1234
and hit “Play”.
Please note: The menus can slightly differ depending on hardware, operating system and player version.
While streaming the gallery cannot be accessed. In order to stop streaming turn off the TIC and unplug
the WiFi-stick.
3.9 Configuration of the TEMPEST TIC 4X (Date/Time/SSID/Password/°C/F)
To configure the TEMPEST TIC please install the Software provided on the camera or download the
latest version from our webpage.
Connect the TEMPEST TIC with an USB cable to your PC, turn on the TEMPEST TIC and open the
camera named TEMPEST TIC 4X on your Explorer.
In the folder named “TEMPEST TIC 4X Configuration” you can find the install files for Mac and Windows
32bit and 64bit version. Please install the correct version and restart your computer. After successful
installation you will find the entry TEMPEST TIC 4X in your program list. Start the TIC 4X Configuration
and a browser window with the start screen will appear.

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TIC 4X To adjust the time and date click on TIME, change the values in the framed box and click on
SAVE.
In SETTINGS you can choose the temperature units Celsius or Fahrenheit and store with SAVE.
To change the SSID and Password, click on WIFI, set the new values and click on SAVE.
To disable the password leave the “Password” field empty and press save. Afterwards “Password
DISABLED”will be displayed.

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4 Charging the batteries:
The batteries can be comfortably charged in the camera! Only the charger delivered with the camera is to
be used. It has the required electronics and software to charge the batteries safely, quickly and carefully.
Similar chargers meant for other cells destroy the batteries and may cause consequential damage. The
manufacturer does not assume any liability for and does not provide any guarantee against damage
resulting from using other chargers.
4.1 Rechargeable battery technology TEMPEST TIC
SAFETY RULES:
SAFETY RULES ARE ALWAYS TO BE RESPECTED IN ORDER TO GUARANTEE THE FUNCTION AND
SAFETY OF THE CHARGER. THE MANUFACTURER DOES NOT ASSUME ANY LIABILITY OR
GUARANTEE FOR NON-COMPLIANCE
 THE BODY OF THE CHARGER WORKS AS A HEAT RADIATING SURFACE. PLACE IT IN A
MANNER THAT HEAT CAN BE DISSIPATED FROM ITS SURFACE.
 IF THE CHARGER OR BATTERIES BECOME TOO HOT, THEY NEED TO BE REMOVED FROM
THE POWER SUPPLY IMMEDIATELY. AN OPERATING TEMPERATURE OF 45 °C IS
ABSOLUTELY NORMAL FOR QUICK CHARGE.
 THE CAMERA IS TO BE OPERATED ONLY WITH ORIGINAL BATTERIES (LIFEPO4) FROM THE
MANUFACTURER, BATTERIES OF OTHER MANUFACTURERS ARE NOT PERMITTED.
 THE CHARGER IS ONLY CONFIGURED FOR CHARGING THE CAMERA'S BATTERIES. NEVER
CHARGE OTHER BATTERIES WITH THE CAMERA.
 DO NOT CHARGE IN WET ENVIRONMENTS (E.G. ON WET GRASS).
 DO NOT OPEN THE CHARGER, IF THERE ARE MALFUNCTIONS, CONTACT YOUR SERVICE
CONTACT.
 NEVER CLEAN THE CHARGER WITH AGGRESSIVE SUBSTANCES CONTAINING SOLVENTS.
- DO NOT CONNECT OR DISCONNECT IN HAZARDOUS ATMOSPHERES.
- DO NOT REPLACE BATTERIES WHEN IN HAZARDOUS ATMOSPHERE.

LiFe-PO4
(Lithium iron phosphate battery)
Properties:
•intrinsically safe
•no flammable degassing when heated up
•extremely tolerant to overcharging / deep discharging
•no memory effect
•minimum self-discharge
•extremely tolerant against vibration/knocks/shocks
•very high readiness of operation even at temperatures < -20 °C
•very high life cycle > 5000 loading cycles without maintenance

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The TEMPEST TIC is fully functional even with a single rechargeable battery.
If the thermal image camera (TIC) is operated with 2 rechargeable batteries, you can remove one
rechargeable battery and replace it in operation without having to switch the TIC off.
The runtime highly depends on camera model and options but can be indicated from 5 to 8h with two
batteries.
Charging time:
~ 2 hours with charging bay
~ 2 hours with charging cable
Charging Temperature: 0°C –45°C (32°F –113°F)
Do neither replace nor charge batteries when in hazardous atmosphere.
In case of disposal please follow your national regulations for proper disposal of Li-based batteries.
4.2 Charging with the cable charger 100-240V or 12-24V (option)
1. Use only the delivered original charger.
2. Connect the charging cable to all 4 charging contacts of the camera as shown. If turned on, the
camera will switch off automatically.
2 LEDs at the plug