Tenda C50S User manual

V 2
www.tendacn.com

Super easy IP Camera
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is the registered trademark of Shenzhen Tenda Technology Co.,
Ltd. All the products and product names mentioned herein are the trademarks or
registered trademarks of their respective holders. Copyright of the whole product as
integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. Without prior expressed written permission from Shenzhen
Tenda Technology Co., Ltd, any individual or party is not allowed to copy, plagiarize,
reproduce, or translate it into other languages.
All photos and product specifications mentioned in this manual are for references
only. Upgrades of software and hardware may occur; Tenda reserves the right to
revise this publication and to make changes in the content hereof without obligation to
notify any person or organization of such revisions or changes. If you would like to
know more about our product information, please visit our website at
http://www.tendacn.com

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Contents
1. Product overview............................................................................................................................ 6
1.1 Package list............................................................................................................................6
1.2 System Requirement............................................................................................................. 7
1.3 Introduction...........................................................................................................................7
1.4 Features................................................................................................................................. 7
1.5 Hardware overview...............................................................................................................8
2. Installation.......................................................................................................................................9
2.1.Destop install.........................................................................................................................9
3. Smartphone View and Install........................................................................................................10
3.1 “CloudNeteye” download and install................................................................................. 10
3.1.1 iPhone.......................................................................................................................10
3.1.2 Android smartphone................................................................................................ 10
3.2 Add IP Camera....................................................................................................................10
3.2.1 IOS........................................................................................................................... 11
3.2.2 Android.................................................................................................................... 11
3.3 CloudNeteye Live View..................................................................................................... 12
3.4 IP Camera setting and management................................................................................... 13
3.4.1 Android smartphone................................................................................................ 13
3.4.1.1 Modify Camera..................................................................................................... 14
3.4.1.2 View Event............................................................................................................15
3.4.2 IPhone...................................................................................................................... 15
3.4.2.1 Modify camera......................................................................................................16
3.4.2.2 Event:.................................................................................................................... 17
4. PC View and Install...................................................................................................................... 17
4.1 Software function specification.......................................................................................... 17

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4.1.1 Add/Delete IP Camera.............................................................................................18
4.1.2 Video display........................................................................................................... 18
4.1.3 Main Functions........................................................................................................ 19
4.1.3.1 System setting....................................................................................................... 19
4.1.3.2 Playback, Browse snapshots and Event list..........................................................21
4.1.3.3 Software................................................................................................................ 23
4.1.4 Windows switching area..........................................................................................23
4.1.5 Device setting...........................................................................................................23
4.1.5.1 Edit Camera.......................................................................................................... 23
4.1.5.1.1 Schedule Recording........................................................................................... 24
4.1.5.1.2 Remote setting................................................................................................... 24
4.1.5.2 Play/Stop all camera............................................................................................. 25
4.1.5.3 Export/Import device ,.......................................................................................... 25
5. Web View and Setting.................................................................................................................. 26
5.1 How to login Web....................................................................................................................... 26
5.2. Web Set.............................................................................................................................. 28
5.2.1 View video............................................................................................................... 28
5.2.2 Running....................................................................................................................30
5.2.3 Video Set..................................................................................................................31
5.2.3.1. Video parameter...................................................................................................31
5.2.3.2 Video attribute...................................................................................................... 32
5.2.3.3. Voice set...............................................................................................................33
5.2.3.4. OSD......................................................................................................................33
5.2.4 Network Set.......................................................................................................... 33
5.2.4.1. Network Parameter.............................................................................................. 33
5.2.4.2 Remote Access Setting (DDNS）.....................................................................35

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5.2.5 WIFI......................................................................................................................... 36
5.2.6 Alarm Set................................................................................................................. 36
5.2.7 Advanced Set........................................................................................................... 39
5.2.7.1. Automatic Capture...............................................................................................39
5.2.7.2. Email.................................................................................................................... 39
5.2.7.3. FTP.......................................................................................................................40
5.2.7.4 PTZ........................................................................................................................41
5.2.7.5. Record to TF/SD card..........................................................................................42
5.2.8 System Set................................................................................................................42
5.2.8.1. Time Set............................................................................................................... 43
5.2.8.2 Initialization.......................................................................................................... 44
5.2.8.3 System log.............................................................................................................45
Chapter 6 Appendix.......................................................................................................................... 46
Appendix 1 FAQs..................................................................................................................... 46
Appendix 2 FCC....................................................................................................................... 49

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1. Product overview
1.1 Package list
Please check carefully if all listed items are included in the package as below:
1、One IP-Camera;
2、One Quick Installation Guide;
3、Mounting Bracket set;
4、One RJ45 Cable;
5、One Power Adapter;
Note: Please strictly follow the input voltage power of the adapter required, or it will damage the
device and this situation does not belong to the range of warranty. After purchase, if any
accessories mentioned above is missing or damaged, contact the place of purchase immediately.
1.2 System Requirement
1.CPU: 2.0GHz or above(recommend 3.0GHz)
2.RAM: 256MB or above(recommend 1.0GB)
3.Graphic card: 64MHz or above
4.OS: Windows 7,Vista, XP, Mac OS, Windows 8.
5.Internet Explorer6.0 or above, or compatible browser, Firefox etc
6.Android 2.3 or above
7.IOS 4.3 or above
1.3 Introduction
Tenda super easy IP Camera provides a professional home or small business surveillance Solution.
Through our mobile phone APPS “CloudNeteye” and PC software “CloudNeteyeForPC” users
can remote view directly, without DDNS domain name or setting any Port mapping on Router.
1.4 Features

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1.HD plus IRCUT(HD series)：720p HD Video Quality, you can get rich detail and crisp image
quality. With IRCUT to ensure that the images are real color.
2.PTZ：You can PTZ control, move to the area you want to see, cover wider areas. (PTZ camera)
3.Plug and Play: Based on P2P cloud Technology, no need to configure the wireless Router and
DDNS, then you can view immediately, so easy.
4.Remote Viewing：User P2P APP you can remote view through the iPhone, Android phone, PC.
5.H.264 Video Compression：H.264 video compression technology, need the minimum
bandwidth network traffic while high image quality, more suitable for smartphone viewing.
6. Night Vision: This device can work well during the day, with infrared LED, it can also work at
the night, round-the-clock surveillance.
7. Wi-Fi Connect: Use Wi-Fi, camera easily connect to a wireless Router. You can easily get rid
of the trouble of deployment the Ethernet cable.
8.Micro SD/TF storage：You can store image and video on your Micro SD/TF card.
9.Motion detection and alarm：If you need to monitor a certain area, when an exception occurs
in the region, trigger an alarm automatically, send alarm information by e-mail, FTP.
10. Two-way audio ：Not just screen monitor, you can also voice intercom. When you find the
abnormal situation, you can be reminded by voice intercom, to ensure safety.

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1.5 Hardware overview
C50S V2
Light up when starting,
extinguish when normal work

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2. Installation
2.1.Destop install
Take out the camera, connect the included power adapter to camera, then connect Ethernet cable
between the camera and LAN port on your Router. (Please ensure the DHCP function of your
Router is enable.)
2.2Wall install
According to your needs, refer to the figure to install.
3
2
1

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Figure 1:Turn the collar on the bracket to loosen it then move the camera to the position you want .
Figure 2: Turn the collar on the bracket to tighten it,then fix the bracket to the wall using screws.
Figure 3:Camera connect to bracket, turn the collar on the bracket clockwise to tighten it.
3. Smartphone View and Install
3.1 “CloudNeteye” download and install
You can choose the following way to download and install "CloudNeteye".
3.1.1 iPhone
Serach “CloudNeteye” in “APP Store”, download and install.
3.1.2 Android smartphone
Search the " CloudNeteye" from “Google play”,download and install. If you do not have “Google
play” in smartphone, please downloand and install it at first.
3.2 Add IP Camera
As following, we will introduce how to add IP camera based on different operating systems IOS
and Android.
3.2.1 IOS

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1. Run “CloudNeteye” APP on your IPhone.
2. You can choose one of following way A. B. C, to add camera.
A: If your iPhone and IP camera is connected to the same Router, “CloudNeteye” will search the
IP Camera automatically, and appear in the following screen.
You just need to click the camera UID Number , input password"admin "; then click "Save" to
finish add camera.
For some reason if your IPhone can't find camera automatically, pls click “Add” or “QRCode” as
the following screen.
B: Recommend to scan QR code to add camera. Click “QRCode”, and scan the UID QR code at
the bottom of the camera; input password “admin”; click “Save” to finish add camera.
C: Also, you can click “Add” to input camera UID number manually. (UID number is 20
alphanumeric below the UID QR code). Then input password “admin”, click “Save” to finish add
camera
Note: Because the UID number is case sensitive, please input the correct font format.
3.2.2 Android
1. Run “CloudNeteye” on your smartphone.
2. Touch “Click here to add camera” in the following screen.

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3. You can choose one of following way A. B. C, to add camera.
A: If your smartphone and IP Camera is connected to the same Router, click “Search” to add
camera, as show in the following screen. Touch the UID number, then input password “admin”,
click “OK” to finish add camera.
For some reason if your smartphone can't find camera automatically, pls click “Scan” to add.
B: Scan the UID QR code at the bottom of the camera, input password “admin” , Click “OK” to
finish add camera.
C: Input UID number manually as show in the following picture; then input password" admin ",
click “OK” to finish add camera. (UID number is 20 alphanumeric below the UID QR code)
Note: Because the UID number is case sensitive, please input the correct font format.
3.3 CloudNeteye Live View
After finish add IP camera(camera shows on line), you can view video, control PTZ, snapshot,
listen and speak etc.

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IOS Android
You can control
PTZ by Finger
sliding on screen,
UP, Down, Left
and Right.

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3.4 IP Camera setting and management
3.4.1 Android smartphone
Select device and hold on 3 seconds or click “ ” button near the device to do parameters
settings. User can set reconnect, edit camera, view snapshot and remove camera.

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3.4.1.1 Modify Camera
Advanced Set
a) Can modify the camera’s password
b) Can adjust common video parameters: video quality, video flip, video mirror, Environment
mode
c) WiFi setting
Click “Manage Wi-Fi networks” to enter searched wireless list, and then you can select usable
wireless network.
d) Even Setting
1. Motion detection: If this function OFF, then the camera don’t send motion detction alarm. If
choose Low\Medium\High\Max means motion detection function ON. When sensitivity higher,
then the camera trigger alarm more easily; default area is full screen.
Enter “Edit Camera” to do two
settings as below:
1. Device Setting
2. Advanced Setting

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2. Notification: There is 4 alarm modes, Silent, Tones only, Vibrate only, Ringtone and Vibrate.
e) Recording Setting: There is 3 options, Off, Full time, Alarm. If choose “Off”, camera stop
recording; if choose “Full time”, camera record all day; if choose “Alarm”, camera start recording
after motion detection (need device’s motion detection ON, and insert MicroSD/TF card).
f) Format SDCard: click this button, format MicroSD/TF card (need camera with memory card,
otherwise without this button)
g) Device Information: Display Model, Version, Vender, Total size, Free size.
3.4.1.2 View Event
Click “View Event”, can check full time recording and motion detection recording.
3.4.2 IPhone
Click “ ” button beside the camera list, can do parameter settings and reconnect camera. User
can view event, add camera, view info.

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3.4.2.1 Modify camera
a)Security Code: can change the camera password
b) Video setting: can adjust common video parameters: Video quality, video flip, video mirror,
Environment mode
c) WiFi: Click “WiFi” to enter searched wireless list, and then you can select usable wireless
network.
d) Motion Detection: If this funtion OFF, camera can’t send motion detection alarm. If choose
Low\Medium\High\Max means motion detection function ON. When sensitivity higher, then the
camera trigger alarm more easily; default area is full screen.
e) Recording Mode: With 3 options Off/Full Time/Alarm. If choose “Off”, camera stop recording;
“Full time”, camera will record all the time; recommended “Alarm”, camera record after trigger
motion detection alarm (need motion detection function ON and device with MicroSD/TF card)
f) Format SDCard: click this button, then format the memory card (need camera with card,
otherwise, without this option
g) About Device: dispaly camera model, version, vender, total size and free size of memory card.
3.4.2.2 Event:
It can view the full time recording or alarm recording of camera
4. PC View and Install
Visit Tenda official website www.tendacn.com, search your model on the top right corner, click
and enter the product you found. Click the " Downloads" and get the "PC P2P remote Software" ,
install "CloudNeteyeForPC" after decompressed.
4.1 Software function specification

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Below pictures are the screenshot of “CloudNeteyeForPC”, we will explain detailed based
on the above 4 functions：
4.1.1 Add/Delete IP Camera
Add/Delete IP camera can search or manually add IP camera, can support max 16
cameras view at the same time. (when the button is in blue color, then can add or delete).
Click the blank of camera list, then click button ,click and search the connected camera in
the popup menu, double click the camera you found, the UID bar that is the UID bar of the
camera. Input the camera name you set (Letter and number), then input the default password
“ admin” or modify the password and click save to finish adding camera. Then you can see the
camera in the camera list. You can also input the camera name, UID bar and password and click
save, but you need to ensure the camera and computer in the same LAN.
Select the camera in the camera list, click delete camera button , then delete camera.
4.1.1 Video display
4.1.2 Main functions
4.1.3 Display Setting
4.1.4 Device list

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4.1.2 Video display
A. Show IP cam info, include name, connection way (LAN、P2P、RLY), resolutions and FPS.
B. Record manually. Click this button, when it shows in red, recording start; click again, recording
stop. This function is available when full time or schedule recording closed.
C. Control the IP Cam rotation manually. (need IP camera with pan tilt).
D. Two-way audio function, include listen and talk (need IP camera support this function).
E. Snapshot function.
F. Disconnect IP Cam function by manual.
G. When IP Cam connect as Relay, connection will close automatically after 1 minute. Users need
re-connect the camera manually. When disconnect, recording and alarm function is not available.
4.1.3 Main Functions
4.1.3.1 System setting
Click the setting button on the top right corner “ CloudNeteyeForPC” and enter the
system setting, as shown in the following photo:

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A: Snap shot and video recording path setting.
Users click “ ” to choose the disk and file in your computer to save snapshot and video
recording.
Users can set the length of single recording.
Users can set the camera stop recording when how many free space left in your disk.
Users can set to remove old video recording file when the free space is lower than setting.
B: Alarm settings
This function is available in condition of motion detection. When users closed motion detection in
smartphone APP setting, camera can’t alarm triggered.
Alarm can set as following:
1) Event recording, pls see 5.4 for reference.
2) Alarm sound effect, users can set the sound all wav format file in your computer.
A
B
C