Tenda TDSEE User manual
TDSEE App for Security Camera
User Guide
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Copyright Statement
© 2021 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or
registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any
form or by any means without the prior written permission of Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational function, and/or reliability, Tenda reserves the
right to make changes to the products without obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability that
may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the
contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.
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Preface
Thank you for choosing Tenda! Please read this user guide before you start.
Conventions
This user guide applies to all Tenda products that can be managed by the TDSEE App. The contained images and UI screenshots are subject to the actual products.
CP6 is used for illustrations here unless otherwise specified.
Operations in this guide are based on iOS. Devices of other operating systems may differ.
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“”
The “Success”message appears.
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The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring this type of note may result in ineffective
configurations, loss of data or damage to the device.
This format is used to highlight a procedure that will save time or resources.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as possible.
Hotline
Global: (86) 755-27657180
Toll Free: Mon - Fri 9 am - 6 pm (China Time Zone)
Email
United States: 1-800-570-5892
Toll Free: 7 x 24 hours
Canada: 1-888-998-8966
Toll Free: Mon - Fri 9 am - 6 pm PST
Hong Kong: 00852-81931998
Toll Free: Mon - Fri 9 am - 6 pm (China Time Zone)
Website
www.tendacn.com
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Contents
Install the TDSEE App .................................................................................................................................................................................................................1
Login..........................................................................................................................................................................................................................................2
Add the camera to TDSEE App ....................................................................................................................................................................................................4
Method 1: Add a camera through QR code .............................................................................................................................................................................................4
Method 2: Add a camera through hotspot ..............................................................................................................................................................................................9
Method 3: Add a camera in a wired manner.........................................................................................................................................................................................14
Home page............................................................................................................................................................................................................................... 18
Basic settings ........................................................................................................................................................................................................................... 19
Monitoring operation.............................................................................................................................................................................................................................19
Name your device ..................................................................................................................................................................................................................................22
Check the basic information of your device ..........................................................................................................................................................................................23
Modify the Wi-Fi settings ......................................................................................................................................................................................................... 24
Upgrade device software.......................................................................................................................................................................................................... 27
Cloud ....................................................................................................................................................................................................................................... 28
Subscribe to the cloud storage service ..................................................................................................................................................................................................29
Method 1 (Recommended)................................................................................................................................................................................................................29
Method 2............................................................................................................................................................................................................................................30
Check and edit cloud storage video .......................................................................................................................................................................................................31
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Method 1 (Recommended)................................................................................................................................................................................................................31
Method 2............................................................................................................................................................................................................................................33
Method 3............................................................................................................................................................................................................................................34
Disable the cloud storage service ..........................................................................................................................................................................................................35
Check remaining time of cloud storage .................................................................................................................................................................................................36
Check my order ......................................................................................................................................................................................................................................37
Micro SD card recording storage ............................................................................................................................................................................................... 38
Use Micro SD card for the first time.......................................................................................................................................................................................................38
Micro SD card recording settings ...........................................................................................................................................................................................................40
Format Micro SD card ............................................................................................................................................................................................................................41
Check or edit the Micro SD card video...................................................................................................................................................................................................42
Check micro SD card avaliable storage...................................................................................................................................................................................................44
Set up alarm............................................................................................................................................................................................................................. 45
Method 1 (Recommended)................................................................................................................................................................................................................45
Method 2............................................................................................................................................................................................................................................48
Enable S-motion Tracking ......................................................................................................................................................................................................... 49
Method 1 (Recommended)................................................................................................................................................................................................................49
Method 2............................................................................................................................................................................................................................................50
Set up scheduled patrol............................................................................................................................................................................................................ 51
Set up video flip-over ............................................................................................................................................................................................................... 54
Set up infrared night vision....................................................................................................................................................................................................... 55
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Turn off device indicator........................................................................................................................................................................................................... 57
Turn off device ......................................................................................................................................................................................................................... 58
Modify the time zone............................................................................................................................................................................................................... 59
Delete the device ..................................................................................................................................................................................................................... 60
Check messages ....................................................................................................................................................................................................................... 61
Album...................................................................................................................................................................................................................................... 62
Delete photos/videos.............................................................................................................................................................................................................................62
Download photos/videos to the smartphone .......................................................................................................................................................................................63
Share photos/videos with friends or through social platform...............................................................................................................................................................64
Share device............................................................................................................................................................................................................................. 65
Method 1 (Recommended)................................................................................................................................................................................................................65
Method 2............................................................................................................................................................................................................................................66
Method 3............................................................................................................................................................................................................................................68
Accept sharing ......................................................................................................................................................................................................................... 70
Method 1 (Recommended)................................................................................................................................................................................................................70
Method 2............................................................................................................................................................................................................................................71
Dissolve sharing relationship.................................................................................................................................................................................................... 72
Method 1 The sharer cancels the sharing..........................................................................................................................................................................................73
Method 2 The accepter deletes the share.........................................................................................................................................................................................74
Method 3 The accepter deletes the device .......................................................................................................................................................................................75
Add your friends ...................................................................................................................................................................................................................... 76
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Method 1............................................................................................................................................................................................................................................76
Method 2............................................................................................................................................................................................................................................77
Accept invitation from your friends .......................................................................................................................................................................................... 78
Method 1 (Recommended)................................................................................................................................................................................................................78
Method 2............................................................................................................................................................................................................................................79
Delete your friends................................................................................................................................................................................................................... 80
About us .................................................................................................................................................................................................................................. 81
FAQ.......................................................................................................................................................................................................................................... 82
Feedback.................................................................................................................................................................................................................................. 83
Settings.................................................................................................................................................................................................................................... 84
My profile................................................................................................................................................................................................................................ 85
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Login
Ensure that your smart device used for setup, such as a smartphone, can access the internet.
If you already have a registered account
Step 1 Open the TDSEE App.
Step 2 Enter the registered mobile phone number or Email address and password, and tap Login .
----End
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If you DO NOT have a registered account
Step 1 Open the TDSEE App. Tap Register.
Step 2 Choose the region where you are. Then enter your email address, and tap Get Verification Code .
Step 3 Enter the Verification Code.
If you do not receive activation code:
-Please check your spam box.
-Check if you enter the correct email address.
-Enter another email address.
Step 4 Set the login password, and tap OK .
----End
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Add the camera to TDSEE App
Before adding the camera, please ensure that the router is connected to the internet successfully and the filter function is disabled.
Method 1: Add a camera through QR code
Step 1 Power on the camera.
The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz
Wi-Fi network.
Assume that the Wi-Fi name and Wi-Fi password of the router are:
−Wi-Fi name: Tenda_123456
−Wi-Fi password: UmXmL9UK
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Step 2 Add the camera to TDSEE App.
1Open the TDSEE App. Enter the home page, tap Add a device or in the upper right corner of the home page.
2Scan the QR code on the bottom of the camera.
If a prompt pop up asking for access to the camera of your smartphone, please allow it.
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3Confirm and tick The indicator is blinking blue fast, or I have heard the prompt tone, and tap Next .
4Tap to go to Settings > WLAN of your smartphone. Then connect to the 2.4 GHz Wi-Fi network of the router, which is Tenda_123456 in this
example.
5Return to the TDSEE App, enter the Wi-Fi password, and tap Next .
If a prompt pop up asking for access to the location information of your smartphone, please allow it.
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6Align the lens of the camera with the QR code for scanning from 15 to 25 cm.
-Try moving the smartphone back and forth to adjust the distance between the screen of the smartphone and the camera, and keep each position for
about two seconds.
-Ensure that the camera lens has no shade or blemishes. Remove the protective film (if any) and try again.
-Ensure that the smartphone screen is clear, no crack and no reflections.
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7When you hear a prompt tone Connecting Wi-Fi. Please wait, tap I have heard the prompt tone , then the TDSEE App is adding the device...
8Wait a moment, and the camera is added successfully. You can name your camera, which is Home in this example. Tap OK .
----End
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Method 2: Add a camera through hotspot
Step 1 Power on the camera.
The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz
Wi-Fi network.
Assume that the Wi-Fi name and Wi-Fi password of the router are:
−Wi-Fi name: Tenda_123456
−Wi-Fi password: UmXmL9UK
Power on the
camera
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Step 2 Add the camera to TDSEE App.
1Open the TDSEE App. Enter the home page, tap Add a device or in the upper right corner of the home page.
2Scan the QR code on the bottom of the camera.
If a prompt pop up asking for access to the camera of your smartphone, please allow it.
3Tap Others in the upper right corner, then select AP Config. Confirm and tick The indicator is blinking blue fast, or I have heard the prompt tone, and tap
Next .
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4Tap to go to Settings > WLAN of your smartphone. Then connect to the 2.4 GHz Wi-Fi network of the router, which is Tenda_123456 in this
example.
5Return to the TDSEE App, then enter the Wi-Fi password, and tap Next .
If a prompt pop up asking for access to the location information of your smartphone, please allow it.
6Tap Next .
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7Connect to the default SSID (Wi-Fi name) of the camera.
The SSID is TendaIPC_XXXXXX, XXXXXX indicates the last six characters of its UUID which can be found on the bottom of the device.
8Return to TDSEE App, then tap Next . The TDSEE App is adding the device….
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