Teradici t310 Manual

Using PCoIP®Host Cards with
VMware View™
TER0911004
Issue 2

Using PCoIP Host Cards with VMware View
TER0911004 Issue 2 3
Teradici Corporation
#101-4621Canada Way, Burnaby, BC V5G 4X8Canada
p+1 604451 5800f+1 604451 5818
www.teradici.com
The information contained in thisdocumentrepresents thecurrent view of Teradici Corporation as of thedate
of publication.BecauseTeradici must respond to changingmarket conditions, itshould not beinterpreted to be
a commitmenton thepart of Teradici,andTeradicicannot guaranteethe accuracy ofany information
presented after the date of publication.
Thisdocumentis for informational purposes only.TERADICI MAKESNO WARRANTIES, EXPRESS, IMPLIED
OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT.
Complying withall applicablecopyrightlaws isthe responsibility of the user. Without limitingtherightsunder
copyright, no part of thisdocumentmay be reproduced, stored in or introduced intoa retrieval system, or
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any purpose, withoutthe express written permission of Teradici Corporation.
Teradici mayhave patents, patentapplications,trademarks, copyrights, or other intellectual propertyrights
covering subject matter in this document.Except as expressly provided in any written licenseagreement from
Teradici,thefurnishing of this documentdoesnot give you any license to these patents, trademarks,
copyrights, or other intellectual property.
© 2011Teradici Corporation. All rightsreserved.
Teradici,PC-over-IP, and PCoIP are registered trademarks of TeradiciCorporation inthe UnitedStates and/or
other countries. The namesof actual companiesand products mentionedherein maybe the trademarks of
their respective owners.

Using PCoIP Host Cards with VMwareView
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RevisionHistory
Version Date Description
2 October 27, 2011 Update for VMwareView 5
1 April 8, 2010 Initial release

Using PCoIP Host Cards with VMwareView
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Contents
Table of Figures....................................................................................................6
1Overview ........................................................................................................9
1.1 Additional Resources.........................................................................................9
2Prerequisites ................................................................................................11
2.1 Installing VMwareView 5 or Later......................................................................11
2.2 Setting up the PCoIP Host Card and Zero Client..................................................11
2.3 Installing Tera1 Firmware Release 3.4.1 or Later..................................................12
2.3.1 Checking the Firmware Version..............................................................12
2.3.2 Updating the Firmware..........................................................................13
2.4 Installing PCoIP Host Driver Software Release v3.3.20 for Windows.......................14
2.5 Ensuring your Operating System Complies with VMware View...............................14
3Host PC Configuration.................................................................................15
3.1 Installing the VMware View Agent on a Host PC...................................................15
4Configuring a Physical PC in View .............................................................17
5Installing the PCoIP Host Driver Software..................................................18
5.1 Installing the PCoIP Host Driver Software on a Host PC........................................18
6Configuring the PCoIP Zero Client .............................................................19
7Connecting a PCoIP Zero Client to View ...................................................21
7.1 Testing the PCoIP Connection...........................................................................21
8Deployment Considerations........................................................................22
8.1 Bandwidth Matrix for Various Setups of Zero Clients, Soft Clients, and Hosts...........22
9Known Issues, Troubleshooting, and FAQ.................................................23
9.1 Troubleshooting..............................................................................................23
9.2 Frequently Asked Questions .............................................................................23

Using PCoIP Host Cards with VMwareView
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Tableof Figures
Figure 1-1: VMware View andPCoIP Technology Architecture .........................................9
Figure 2-1: Administrative Web Interface VersionWebpage...........................................13
Figure 3-1: VMware View Agent Custom Setup Window................................................15
Figure 3-2: VMware View Agent Register with View Connection Server Window................16

Using PCoIP Host Cards with VMwareView
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Definitions
CA Certificate Authorities
CMI Connection Management Interface – interface provided by the client or host,
used to communicate withan external connection management server
CMS Connection Management Server – an external management entity (third
party) that manages and controls the client/host through the CMI interface
DDC Display Data Channel
DHCP Dynamic Host Configuration Protocol
DNS Domain Name System
DNS SRV Domain Name System Service Record
EDID Extended Display Identification Data
FQDN Fully Qualified Domain Name
GPU Graphics Processing Unit
GUI Graphical User Interface presented by the client On-Screen Display whennot
operating in a PC-over-IP session
HPDET Hot Plug Detect
MTU Maximum Transmission Unit
NTP Network Time Protocol
OS Operating System
OSD On Screen Display
PC-over-IP
®
Personal Computer over Internet Protocol
PCoIP
®
Personal Computer over Internet Protocol (PC-over-IP)
PCoIP host Host side of PC-over-IP system
PCoIP zero client Desktop or client side of PC-over-IP system
SLP Service Location Protocol
SSL Secure Socket Layer (security protocol)
TERA1100 Teradici PCoIP zero client processor
TERA1200 Teradici PCoIP host processor
VPD Vital Product Data – Factory provisioned information to uniquely identify a
client or host
VPN Virtual Private Netw ork

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Introduction
This document describes the use of PCoIP®host cards to remote demanding applications that
require dedicated graphics cards within an environment brokered by VMware®View™. It
describes the setup and configuration of PCoIP host cards (or“host cards”) in physicalPCs or
workstations connecting to PCoIP software clients or PCoIP zero clients.

Using PCoIP Host Cards with VMwareView
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1 Overview
VMware View lets you set up PCoIP sessions between PCoIP clients and PCoIP hostcards.
Using a PCoIP host card installed in a physical PC or workstation lets you remote higher end
3D applications that use dedicated GPUs.
This document describes how to set up a PCoIP session between a PCoIP zero client or
software client (i.e., a notebook or thin client running a VMware View client) and a PCoIP
host card using VMware View.
VMWare
Virtual
Center
Active
Directory
VMWare
View
Connection
Server
VMware ESXi
VMware View
Client Protocol
VMware View
Agent Protocol
PCoIP Protcol
VMware
View Agent
PCoIP
Server
VMware
View Agent
PCoIP
Server
Guest VM
Guest VM
PCoIP Protcol
PCoIP Zero Client
Integrated Display
Client PC or TC
VMware View Client
VMware
View Client
PCoIP
Client Plug-
in
ESX/ESXi Server
Guest VM
VMware
View Agent
PCoIP
Server
OS
VMware
View Agent
PCoIP
Host SW
PCoIP Protocol
PCoIP Zero Client
PCoIP Host Card
Host Machine
PCoIP Hardware
Accelerated Workstation
Figure 1-1: VMware View and PCoIP Technology Architecture
1.1 Additional Resources
This document provides basic guidelines for using PCoIP host cards with VMware View. For
more details on any of these steps or procedures, see the following documents:
DocumentName Description Source
PCoIP Administrator’s
Guide
(TER0606004)
Documents configuration details for a single
zero client through the administrative w eb
interface.
Teradici Support Site
PCoIP Host Softw are User
Guide
(TER0810001)
Details the host driver installation process.
PCoIP Management
Console User Manual
(TER0812002)
Provides (multiple) zero client setup and
maintenance details through the
management console for PCoIP softw are.

Using PCoIP Host Cards with VMwareView
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DocumentName Description Source
PCoIP to VMw are View
Virtual Desktop
Configuration and WAN
Netw ork Optimization
Guide
(TER1007002)
Provides general guidelines for typical office
users that are connecting PCoIP zero clients
and softw areclients to VMw areView 5 virtual
desktops over remote access WAN
networks.
Using PCoIP Zero Clients
withVMw are View
(TER0904005)
The configuration of a PCoIP zero client or
PCoIP integrated display, w ithVMware View.
Virtual Desktop Network
Design Checklist
(TER1105004)
Documents things to consider (such as
bandwidth, QoS, latency, jitter, and packet
loss) w hendesigning your netw ork for virtual
desktops to ensure a responsive desktop.
VMwareView 5
Evaluator's Guide A self-guided, hands-on review of VMw are View 5. The content is intended to show how
easily you can set up a VMwareView
environment so you can evaluate both new
and important capabilities. These capabilities
include creating and managing virtualized
desktops, and validating the suggested use
cases.
VMwareView Technical
Resources
VMwareView
Administration guide 5 Describes how to configure and administer VMwareView,including how to configure
View Connection Server, create
administrators, provision and deploy View
desktops, set up user authentication,
configure policies, and manage VMware
ThinApp™ applications in View
Administrator. This information also
describes how to maintain and troubleshoot
VMwareView components.
VMwareView
documentation site
VMw areView Architecture
Planning guide VMwareView Architecture Planning provides an introduction to VMw are View, including a
description of its major features and
deployment options and an overview of how
VMwareView components are typically set
up in a production environment.

Using PCoIP Host Cards with VMwareView
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2 Prerequisites
To use a PCoIP zero client and PCoIP host card (in a workstation or physicalPC) with
VMware View 5, you need aminimum of a:
•VMware View environment currently running with VMware View 5 Connection Server
and VMware View 5 Agent
•Firmware release 3.4.1 (or later) for PCoIP zero clients and host cards
•PCoIP host card
•PCoIP client(s) including:
oPCoIP zero client
oNotebook, thin client, or repurposed PC running a VMware View 5 client configured
for a PCoIP session (default)
•PCoIP host driver software v3.3.20 (or later) for Windows®
•Workstation operating system compatible with VMware View 5
•Workstation graphics card that complies with PCoIP host cards(i.e, DVI or display port
based GPU)
You must also know how to use PCoIP zero clients and PCoIP host cards independent of
VMware View. For details, see the Additional Resources section.
2.1 Installing VMware View 5 or Later
You must install VMware View 5, which includes the View Connection Server and View
Administrator UI. For more details about the process to install the View Agent in the target
desktop, see section 3.1.
2.2 Setting up the PCoIP Host Card and Zero Client
1. Set up a physicalhost PC with the host card installed. Connect the network and DVI
cables. For more details, see your vendor setup documentation.
2. Set up a zero client, connecting display(s), powercable, network cable, and the USB
mouse/keyboard.
3. Make sure that the host card and zero client are running PCoIP firmware release 3.4.1 or
later (see section 2.3).
4. From a web browser, enter the IP addressfor the zero client.
5. Log in to the administrative web interface.
6. From the Configuration > VMware Viewmenu, ensureEnable VMware Viewis
deselected (that is, disable use with VMware View Connection Server/Manager).
7. Make sure the host PC NIC is connected to the same network as the host, the zero client,
and the View Connection Server. Make sure:
oThe host PC can ping the IP address of the host card, client, and View Connection
Server.