Terra Universal BioSafe 9600-63C User manual

Quick-Start Operating Guide Document No. 1800-55
Hand Washer/Dryer
© Copyright 2021 Terra Universal Inc. All rights reserved. •Revised May 2021
Terra Universal, Inc. • TerraUniversal.com • 800 S. Raymond Ave. • Fullerton, CA 92831 • TEL: [phone] • FAX: [phone]

Quick-Start Operating Guide
High- Hand Washer/Dryer
© Copyright 2021 Terra Universal Inc. All rights reserved. • Revised May 2021 • Document No. 1800-55v3.0tm
Terra Universal, Inc. • TerraUniversal.com • 800 S. Raymond Ave. • Fullerton, CA 92831 • TEL: [phone] • FAX: [phone]
1.0 Introduction
This manual provides information on installing and operating
your Terra Universal Hand Washer/Dryer.
By studying this document carefully, you can be assured of a
long, efficient service life from your system.
2.0 Description
Terra Universal’s Hand Washer/Dryer has been designed to
meet rigorous cleanroom standards. Stations are fabricated of
304 stainless steel or white polypropylene for optimal
cleanliness in controlled rooms; ultra-clean electropolished
stainless steel is also available. The HEPA filtration system removes
99.99% of 0.3-micron particles from the drying airstream. The Dyson
Airblade uses IR sensors that are mounted behind the faucets to allow
hands-free washer activation. Sheets of high –velocity air dry hands in just
14 seconds. Automatic soap dispenser is also IR-beam operated.
The Dyson brushless DC blower motor is isolated in a dampened housing,
which minimizes noise and vibration. Its ergonomic cabinet and design
enhance operator compliance with cleanroom protocol.
3.0 Installation
Upon delivery, carefully inspect the system for visible damage. (Report any
damage according to the procedures specified on the shipping claims
form.) Check to make sure that you have received all optional equipment, as indicated on the packing list.
Proprietary Notice
Safety Notice
This manual pertains to proprietary devices manufactured by
Terra Universal, Inc. Neither this document nor any portion of
it may be reproduced in any way without prior written
permission from Terra Universal.
A thorough familiarity with all operating guidelines is essential to safe operation of
the product. Failure to observe safety precautions could result in poor
performance, damage to the system or other property, or serious bodily injury or
death. The following symbols are intended to call your attention to two levels of
hazard involved in operation.
Terra Universal makes no warranties applying to information
contained in this manual or its suitability for any implied or
inferred purpose. Terra Universal shall not be held liable for
any errors this manual contains or for any damages that
result from its use.
CAUTION
Cautions are used when failure to observe instructions could result in
significant damage to equipment.
WARNING
Warnings are used when failure to observe instructions or precautions
could result in injury or death.
The information presented here is subject to change without notice.

Quick-Start Operating Guide
High- Hand Washer/Dryer
© Copyright 2021 Terra Universal Inc. All rights reserved. • Revised May 2021 • Document No. 1800-55v3.0tm
Terra Universal, Inc. • TerraUniversal.com • 800 S. Raymond Ave. • Fullerton, CA 92831 • TEL: [phone] • FAX: [phone]
Electrical Connections
A separate electrical outlet is needed for each Hand/Washer Dryer. For multi-sink models, electrical outlets should be
positioned every 24” along the wall, 10” from the floor. Models come in 120V or 240V configurations; refer to the
product specifications for the correct voltage.
Plumbing Connections (Single Sink)
DRAIN: After wrapping Teflon tape on the male threads of the 1-1/2" drain pipe, thread the pipe into the female
threads on the union. Make sure the O-ring is in place between the collar and union. Tighten the collar.
WATER SUPPLY: Connect the 3/8" MNPT PVC pipe for your facility’s water supply by following the same steps used
to make the drain pipe connections. Check for any leaks, especially at the connections, by opening the main water
supply valve.
Refer to Figures 1 and 2.
MULTI-SINK UNITS: Contact Terra Universal to request drain and water supply connection drawings.
Testing the Hand Washer/Dryer
Plug in the unit and test the plumbing connections and water pressure by placing your hands under faucet to activate
the sensor. If there is a problem with the water pressure at any of the sinks, adjust the valve for the sink(s). If the
pressure for all the sinks needs the same adjustment, that adjustment should be made at the main valve in the supply
line.
Figure 2: Rear view of single-sink unit shows locations of plumbing and
electrical connections. Use 3/8” MNPT PVC piping for water supply; multi-
unit sinks use 1/2” pipes.
Figure 1: Piping and valve schematic of drain and
water supply connections.
Power: 120VAC, 15A, 60HZ
Tubing: 3/8” Polyflex
Drain: 1-1/2” PVC SCH40
Fittings: Polypropylene

Quick-Start Operating Guide
High- Hand Washer/Dryer
© Copyright 2021 Terra Universal Inc. All rights reserved. • Revised May 2021 • Document No. 1800-55v3.0tm
Terra Universal, Inc. • TerraUniversal.com • 800 S. Raymond Ave. • Fullerton, CA 92831 • TEL: [phone] • FAX: [phone]
4.0 Operation
To operate Terra Universal’s Hand Washer/Dryer, simply place your hands under the center of the tap and water will
flow automatically for as long as the hands remain in place. The sensors auto-calibrate so that air and water are only
activated when a hand is underneath. Place hands to either side of the center tap to activate the hand dryer, creating
sheets of air to scrape water from the hands with a 14 seconds hand dry time. After installation, the tap will go
through a 30 second calibration cycle.
1. A continuous, invisible light beam is emitted from the infrared sensors.
2. As the user’s hands enter the beam’s effective range, 4 to 5 inches
(102 mm to 127 mm) below the spray head, the beam is reflected into
the scanner window and activates the solenoid valve allowing water to
flow from the faucet into the sink. This range should be satisfactory for
most installations. As long as the user’s hands are within range, water
will flow up to the 30-second automatic shut-off limit. The Dyson hand
washer/dryer faucet is shown in Figure 3.
3. When hands are moved away from the sensor, the loss of reflected
light indicates an electrical signal that deactivates the solenoid valve,
shutting off the water flow. The circuit then automatically resets and is
ready for the next user.
Soap Dispenser
Soap dispenser is IR-beam operated and passing hands in front of the dispensing nozzle activates an electrical
pump, which delivers an adjustable amount of soap. To refill the soap cartridge, do not handle by tube. If using the
1600ml refill, snap open black rubber seal. Move the switch from “UP” (1K) to “DOWN” (2k) position. Reseal black
rubber seal. Press the refill reset button (M). This will automatically prime the soap refill bottle and initiate counting
mechanism. The flashing red light indicates low refill and the flashing yellow light indicates low battery. The dispenser
uses 4 “D”-Cell Alkaline batteries.
Soap Dispenser Range Adjustment
The range potentiometer and dip switches are located on the internal control module.
To adjust the soap dispenser range, move the rubber seal to see the two small holes underneath. The bottom hole is
where the switch is to select the refill size. The top hole is where the sensor activation range can be adjusted. Use a
very small screwdriver to adjust the range. To reduce the range, turn to the left (counter clockwise) slightly. Verify if
this is enough of a reduction, if not, repeat by turning counter clockwise. Repeat this method until you have the
desired range. Repeat this method, but be sure not to over turn. You may feel a slight “speed bump” – do not go past
the speed bump. To increase the range, do the reverse adjustment method.
Figure 3

Quick-Start Operating Guide
High- Hand Washer/Dryer
© Copyright 2021 Terra Universal Inc. All rights reserved. • Revised May 2021 • Document No. 1800-55v3.0tm
Terra Universal, Inc. • TerraUniversal.com • 800 S. Raymond Ave. • Fullerton, CA 92831 • TEL: [phone] • FAX: [phone]
5.0 Maintenance
Cleaning
DO NOT use abrasive or chemical cleaners (including chlorine bleach) to clean faucets as they may dull the luster
and attack the chrome or special decorative finishes. Place cleaning cap over sensors to prevent activation Use
ONLY soap and water, then wipe dry with clean cloth or towel.
While cleaning other surfaces, the faucet should be protected from any splatter of cleaner. Acids and cleaning fluids
will discolor or remove chrome plating.
Changing a Filter
To change the HEPA filter in the blower, locate the filter housing near the bottom of the motor bucket underneath the
sink. Use a thin object such as the end of a flat screwdriver and wedge it in the tab to pop the filter housing out of the
unit. Replace the HEPA filter (please use proper replacement filter for Dyson Airblade Tap AB 09) and place the filter
housing back into position.
6.0 Troubleshooting
Problem: No power. The hand dryer fails to start.
Solution(s):
•Make certain that main power is on. Check receptacle, transformer, solenoid, leads and connections.
•Junction box circuit board is faulty; replace.
•Check transformer for 24-volt output using a test light or volt meter.
•Check supply stop(s); open if closed.
•Debris in filter; remove, clean and reinstall.
Caution: Never touch or short transformer outlet wires. Touching wires together will blow internal fuse and
transformer will have to be replaced.
Problem: No water is coming from the tap.
Solution(s):
•Supply stop valve(s) may be turned off.
•Check for power to solenoid valve. Note: Valve will fail-safe in closed position.
•Solenoid valve strainer may be plugged.
•Check that the aerator is free from debris, remove and clean/replace if necessary.
Problem: There is no air running.
Solution(s):
•Turn the unit off and on.
•Check the fuse/circuit breaker for power connection.
•Check that the sensors are clean.
•Verify that the air hose is securely attached to the base of the tap and no leaks.
•Check that the sensor cable from the tap is securely connected.

Quick-Start Operating Guide
High- Hand Washer/Dryer
© Copyright 2021 Terra Universal Inc. All rights reserved. • Revised May 2021 • Document No. 1800-55v3.0tm
Terra Universal, Inc. • TerraUniversal.com • 800 S. Raymond Ave. • Fullerton, CA 92831 • TEL: [phone] • FAX: [phone]
7.0 Specifications
Dimensions: 40"H x 25"D x 24"W (per sink station)
Filter: HEPA filter (99.97% efficient at 0.3 m particles)
Power: 120VAC, 50/60Hz, 11.3 Amps; 1450 total Watts (240VAC, 50/60Hz, 10 Amp available)
Cord: 5-foot
Motor: Dyson digital motor –V4 brushless DC motor
Faucets and Valves: Stainless Steel Faucet; Brass Valve Fittings
Dryer and Faucet: Integrated touchless IR sensors for faucet and blowers –automatically turns on water or
dryer when hands are inserted.
Soap Dispenser: IR-beam operated –dispensing nozzle activates an electrical pump to deliver soap.

Quick-Start Operating Guide
High- Hand Washer/Dryer
© Copyright 2021 Terra Universal Inc. All rights reserved. • Revised May 2021 • Document No. 1800-55v3.0tm
Terra Universal, Inc. • TerraUniversal.com • 800 S. Raymond Ave. • Fullerton, CA 92831 • TEL: [phone] • FAX: [phone]
8.0 Warranty
Products Manufactured by Terra: Terra Universal, Inc., warrants products that it manufactures to be free from defects for a
period of 12 months for parts and 90 days for labor, commencing from the date of shipment. Terra’s sole responsibility is to
repair or replace, at its option, any part of the product that proves defective or malfunctioning during this time limit. In some
cases, components incorporated in Terra Universal products are covered by additional warranties from component
manufacturers; obtain specific information from Terra sales representatives. This warranty is void if the equipment is abused or
modified by the customer, is operated outside Terra’s operating instructions or specifications, or is used in any application other
than that for which it is specified. This warranty does not include routine maintenance or service procedures, breakage of quartz
baths after 60 days, shipping damage, nor damage from misuse, intentional or unintentional abuse, neglect, natural disasters,
or acts of God.
Products Manufactured by Others: Terra Universal, Inc., warrants that, to the best of its ability, Terra’s representations of
products that are manufactured by others reflect the manufacturer’s representations, subject to change without notice. Sole
warranty for these products is the original manufacturer’s warranty that is passed forward to the purchaser and constitutes the
customer’s sole remedy for these products. Detailed warranties for distributed products are available through Terra sales
representatives.
Freight Shortage or Damage: Upon receipt of any equipment from Terra Universal, Inc., customer shall immediately unpack
and inspect for damage or shortage. The customer shall not accept a damaged package or a short shipment until the carrier
makes a "damage or shortage" notation on both the carrier's and customer's copy of the freight bill or delivery receipt. Service
title passes when the shipment is loaded, so customer is responsible for filing and collecting a freight claim. Any replacement
products must be ordered and paid for separately. For Terra's "Policy and Procedures for Returning Goods," see Terra's
Internet site: www.TerraUniversal.com.
Generally, customers can improve the chance of collecting on a freight claim by following these procedures: 1) formally
requesting that the carrier inspect the shipment immediately upon suspecting damage or shortage to verify condition; 2)
notifying the carrier upon discovery of concealed damage and requesting an inspection within 15 days of receipt, both in person
or phone and following up via mail; 3) keeping the shipment as intact as possible, including retaining original packaging
materials and keeping the product as close to the original receiving location as possible; 4) holding salvage for disposition by
the carrier.
All Claims: Terra Universal expressly disclaims all other warranties, expressed or implied or implied by statute, including the
warranties of merchantability or fitness for intended use. Terra Universal is not responsible for consequential or incidental
damages arising out of the purchase or use of the products supplied by Terra Universal. Terra Universal is not liable for
damage to facilities, other equipment, products, property or personnel of others, or of their agents, suppliers, or affiliated
parties, which is caused or alleged to have been caused by products supplied by Terra Universal. In any event or series of
events, Terra Universal’s total liability for any and all damages whatsoever is limited to the lesser of the actual damages or the
original invoice cost of the items alleged to have caused the damage. The customer’s sole and exclusive remedy for any cause
of action whatsoever is repair or replacement of the non-conforming products or refund of the actual purchase price, at the sole
option of Terra Universal. All claims must be made in writing within 90 days of the date the product was shipped. Any claims not
made within this time limit shall be deemed waived by the customer. Terra Universal is not responsible for any additional costs
of repair caused by poor packaging or in-shipment damage during return.
Warranty Returns: All warranty returns must be authorized in advance by Terra Universal and approved under an RMA.
Unless approved in advance for good reason, all returns must be in original condition, including all manuals, and must be
packaged in original packaging materials. All returned goods are to be shipped to Terra Universal, freight prepaid at customer’s
expense. See Terra’s “Policy and Procedure for Returned Goods.”
Thank you for ordering from
Terra Universal!