TERSO TS036 User manual

EDOC00006 - Compact NA RFID Freezer User Manual, rev 8 1
Compact NA
RFID Freezer
Terso Solutions, Inc.
5540 Research Park Drive
Madison, WI 53711
USA

EDOC00006 - Compact NA RFID Freezer User Manual, rev 8 2
Table of Contents
Introduction ........................................................................................... 3
Precautions for Safe Operation.................................................................. 3
Cautions for Usage .................................................................................. 7
Environmental Conditions......................................................................... 7
Components ........................................................................................... 8
Installation ............................................................................................. 9
Operating Instructions ........................................................................... 12
Maintenance ......................................................................................... 14
Troubleshooting .................................................................................... 14
Disposal ............................................................................................... 14
Specifications ....................................................................................... 15
Model Specifics ..................................................................................... 15
Safety Check List .................................................................................. 16

EDOC00006 - Compact NA RFID Freezer User Manual, rev 8 3
Introduction
Read this manual carefully before using the freezer and follow the instructions
for safe operation.
Terso Solutions does not guarantee safe operation if the freezer is not used as
intended as outlined in this manual.
Keep this manual in an easily accessible place to refer to as necessary.
The contents of this manual are subject to change without notice due to
improvement in performance or functions.
Contact Terso Technical Support if a page of the manual is lost or page order is
incorrect.
Contact Terso Technical Support if any point in this manual is unclear or if
there are any inaccuracies.
Precautions for Safe Operation
It is imperative that the user complies with this manual as it contains important
safety advice
Items and procedures are describes so that and end user can use this freezer
correctly and safely. If the precautions advised are followed, this will prevent
possible injury to the user and any other person.
Precautions are illustrated in the following way:
WARNING
Failure to observe WARNING signs could result in a hazard to
personnel possibly resulting in serious injury or death
CAUTION
Failure to observe CAUTION signs could result in injury to
personnel and damage to the freezer and associated property

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Symbol shows:
This symbol means an action is prohibited.
●This symbol means an instruction must be followed.
Be sure to keep this manual in a place accessible to users of this
freezer.
Caution, read all accompanying documents before operating the
device.
This mark is labeled on the cover in which the electrical components of
high voltage are enclosed to prevent electrical shock.
The cover should be removed by qualified engineers or service
personnel only.
This mark indicates the location of the protective earth conductor. Do
not disconnect. Disconnection of the protective earth conductor may
impair the protection provided by the device.
WARNING
●
Risk of shock is present inside the device. The cover should be
removed by qualified engineers or service personnel only.
Do not use the freezer outdoors. Current leakage or electric shock
may result if freezer is exposed to rain water.
●
Be sure to install the freezer on a sturdy floor. If the floor is not
strong enough or the installation site is not adequate, injury may result
from the freezer falling or tipping over.
Never install the freezer in a flammable or volatile location. This
may cause explosion or fire.
Never install the freezer where acid or corrosive gases are
present as current leakage or electrical shock may result due to
corrosion.
●
Make sure a dedicated power source is used as indicated on the
rating label attached to the freezer.
●
Make sure to remove dust from the power supply plug before
inserting in a power source. A dusty plug or improper insertion may
pose a hazard.

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WARNING
●
Use a power supply outlet with ground (earth) to prevent electric
shock. If the power supply outlet is not grounded, it will be necessary
to have qualified engineers install a ground.
●
When removing the plug from the power supply outlet, grip the
power supply plug, not the cord. Pulling the cord may result in
electric shock or fire by short circuit.
Never damage or break the power supply plug or cord. Do not
use the supply plug if its cord is loose. This may cause fire or
electric shock.
Do not touch any electrical parts such as power supply plug or
any switches with a wet hand. This may cause electric shock.
Never ground the freezer through a gas pipe, water main,
telephone line or lightening rod. Such grounding may cause electric
shock in the case of an incomplete circuit.
Do not insert metal objects such as a pin or wire into any
outlet, vent or gap for inner air circulation. This may cause electric
shock.
●
If this freezer is to be used for storing poisons, radioactive
material or other harmful products, ensure that it is in a safe
area. Failure to do so may lead to an adverse effect on the health of
personnel in the area and local environment. In this case, a request for
repair or maintenance will necessitate a safety check sheet for
maintenance personnel.
Never splash water directly onto the freezer as this may cause
electric shock or short circuit.
Never disassemble, repair, or modify this freezer yourself. Any
such work carried out by an unauthorized person may result in fire or
injury due to a malfunction.
●
Disconnect the power supply plug if there is something wrong
with the freezer. Continued abnormal operation may cause electric
shock or fire.
●
If the freezer is to be stored unused in an unsupervised area for an
extended period of time, ensure that children do not have access
and that doors cannot be closed completely.

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WARNING
●
Make sure to prepare a safety check sheet when you request any
repair or maintenance for the safety of service personnel.
●
Select a level and sturdy floor for installation. This precaution will
prevent the freezer from tipping. Improper installation may result in
injury from the freezer tipping over.
CAUTION
Do not disconnect the protective earth conductor. Disconnection
may impair the protection provided by the device.
Do not place any switches or disconnect devices in the earth
conductor.
Do not touch any stock, especially metal objects, in the freezer
with a wet hand. This may cause frostbite.
Do not climb onto the freezer. This may cause injury by tipping or
damage to the freezer.
●
Always hold the handle when closing the door. This will reduce the
likelihood of a trapped finger.
Do not lean on the door. This may cause injury if the freezer tips
over.
●
Always disconnect the power supply plug before moving the
freezer. Take care not to damage the power cord. A damaged cord
may cause electric shock or fire.
●
Be careful not to tip over the freezer during movement to prevent
damage or injury.
●
Always disconnect the power plug when the freezer is not used for
long periods of time.
●
Always disconnect the power supply to the freezer prior to any
repair or maintenance of the freezer in order to prevent electric
shock or injury.

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Cautions for Usage
1. Never store corrosive materials such as acid or alkali unless the
container is completely sealed up. Corrosion may lead to failure of the
freezer in time.
2. Always close the door firmly. The door open buzzer will sound after the
door is open for five minutes. The buzzer can be canceled automatically
when the door is closed.
3. Always open and close the door gently. Rough operation may lead to
stored items falling down, incomplete closing, or damage of the door
and/or locking mechanism.
4. The inner chamber is refrigerated by a forced air circulation system.
Ensure that the intake and exhaust vents are not blocked. Adequate
space should be provided between items inside to allow air circulation.
5. Items should be added to the freezer in small batches to minimize
temperature increase.
6. If condensation forms on the door or frame surface, wipe it off with a
dry soft cloth.
7. The heat discharge pipe is attached inside of the freezer’s side and rear
frame. The frame may get hot at start up of operation. This does not
mean the freezer is malfunctioning.
Environmental Conditions
This equipment is designed to be safe at least under the following conditions:
1. Indoor use
2. 2000m / 6550ft altitude
3. 5° C to 40° C / 41° F to 104° F, ≤80% relative humidity

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Components
Back Panel
1. AC On/Off Switch
2. AC Power Inlet
3. AC Power Outlets (outlets will vary depending on operating country)
4. WAN Ethernet Jack
5. Hardware Reset
6. Emergency Door Release
7. Buzzer Mute Switch
Fig 1: Freezer Back Panel
Freezer Front
1. USB Interface Jack
2. LCD Screen
3. Proximity Badge Reader
4. Freezer Door
5. Door Handle
Fig 2: Freezer Front
5
4
2
3
1
3
4
6
5
2
1
7

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Installation
Site
To operate this freezer properly and to obtain maximum performance, install
the freezer in a location with the following conditions:
A location with a sturdy and level floor
Install the freezer on a sturdy floor to ensure proper door alignment
WARNING
Be sure to install the freezer on a sturdy floor. If the floor is not
strong enough or the installation site is not adequate, this may result in
injury from the freezer falling or tipping over.
CAUTION
Select a level and sturdy floor for installation. This precaution will
prevent the freezer from tipping.
A location not prone to high humidity
WARNING
Do not use the freezer outdoors. Current leakage or electric shock
may result if the freezer is exposed to rain water.
Never install the freezer in a humid place or a place where it is
likely to be splashed by water. This may result in current leakage or
electric shock.
Do not install the freezer under water pipes or steam pipes. This
may result in current leakage or electric shock.
A location without a flammable or corrosive gas
WARNING
Never install the freezer in a flammable or volatile location. This
may cause explosion or fire.
Never install the freezer where acid or corrosive gases are
present as current leakage or electric shock may result due to
corrosion.

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Installation
Inspection
With packaging in place, inspect the freezer for any damage that may have
occurred during transit. If any damage is present, please contact Terso
Technical Support at [phone] in the US or [phone] in
Europe.
Unpacking
Cut the banding and remove all packaging. Gently position the freezer in
place on the ground. Check for any rocking and adjust feet as necessary.
Once level, ensure all feet are in solid contact with the ground.
Remove accessories from inside the freezer. Items included are a
Power Cable and Ethernet Cable. Other items may also be included
such as an Ethernet Hub or other freezer specific items.
Proper Handling
Move the freezer to the installation site. There are two rollers on the back of
the freezer to aid in positioning. Roll the freezer by firmly pushing on the upper
section of the body. Always move the freezer with the door facing you.
Carefully roll the freezer into position leaving at least a 3”/76mm gap between
the freezer and the wall.
Connecting AC Power
Plug the square end of the power cord into rear panel of the device; plug the
other end into a grounded wall outlet with a minimum of a 10-amp rating.
The power outlet must be within 3m / 6ft of the freezer and must be easily
accessible.
Outlets on the back of the device as well as the power cord supplied are
installed specifically for each country of deployment. See the Specifications
section of this document for supported countries.
Connecting Communications
Plug the Ethernet cable into the rear panel and then into the appropriate wall
data jack.
Access Verification
Present a pass below the LCD screen on the front panel. The LCD text should
indicate that the door is now unlocked. The door can be closed at any time and
will be locked upon doing so. This can be verified by gently pulling on the door
handle.

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Remote Alarm Contacts
Alarm contacts on the bottom front of the freezer are available to wire the
freezer into an alarm system. These contacts can alarm on high/low
temperature, power outages, and control probe or microboard failures. Refer to
the freezer manufacturer’s user manual for further details, or contact Terso
Technical Support at [phone] in the US or [phone] in
Europe. Support can also be contacted by visiting
http://support.tersosolutions.com.

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Operating Instructions
Operating Temperature
The freezer is pre-programmed to operate at a temperature of -20 degrees C.
If this setting needs to be updated, please refer to the freezer manufacturer’s
user manual for instructions to do so, or contact Terso Technical Support at +1
[phone] in the US or [phone] in Europe. Support can also be
contacted by visiting http://support.tersosolutions.com.
Basic Access Process
An end user will present an access badge to the proximity badge reader on the
freezer. The badge needs to be presented close to the proximity reader to be
read. The LCD screen will indicate granted access when a valid badge has been
presented.
The end user now can open the door for a predetermined time period, normally
about five seconds. Otherwise the user will need to present the pass again.
Desired products may now be taken out. The freezer will give an audible alarm
if the door is left open for, typically, more than five minutes.
Close the freezer door once products have been retrieved. The freezer will
automatically lock the door and begin its inventory process. The updated
inventory will then be sent to Terso Solutions for processing. The freezer will
not be accessible during the inventory process. Typically, the inventory process
will take about a minute to complete. Access will then be restored and the
process here can be repeated.
Alarms
All freezer alarms are automatically communicated to Terso Solutions. Terso
Solutions staff may contact on site staff to assist in correcting a potential
problem.
Alarm Types
Door Ajar
When freezer’s door is left open for longer than five minutes, an audible alarm
will sound until the door is closed. If the door appears to be closed, verify
nothing is obstructing the door and attempt to re-close.
Power Outage
In the event of a power outage, an audible alarm will sound. The alarm will
continue until AC power has been restored or the onboard UPS system runs out
of power. Once power has been restored, the freezer will perform an inventory
scan and then be ready for normal use.

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Temperature
The freezer continuously monitors its internal temperature where inventory
items are kept. If the temperature becomes too hot or cold, Terso Solutions
staff will contact on site staff to attempt to troubleshoot and/or move
temperature sensitive products to a safe location. The freezer may also prevent
access if the inventory items have become compromised.
Hardware Failure
The freezer will automatically attempt to correct any hardware errors
preventing the freezer from functioning correctly. However, in the event that a
hardware component fails, the freezer may lock itself down to prevent access.
Terso Solutions staff will be in contact with on site staff if this is the case.
Door Breach
If the freezer’s door is forced open, a notification indicating a forced entry
occurred will be sent to Terso Solutions. Any products taken will be reported.
This is a rare occurrence but may result in damage to the freezer.

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Maintenance
There are no user serviceable parts in the freezer. Please contact Terso
Solutions for any service related inquiries.
WARNING
Always disconnect the power supply to the freezer prior to any
repair or maintenance in order to prevent shock or injury.
Cleaning
Use a dry cloth to wipe off small amounts of dirt on the outside and inside of
the freezer and all accessories. If the outside panels are dirty, clean them with
a diluted neutral dishwashing detergent. (Undiluted detergent can damage the
plastic components. For the dilution refer to the instruction of the detergent.)
After cleaning with diluted detergent, always wipe off the same areas with a
wet cloth. Then wipe off the freezer or accessories with a dry cloth.
Never pour water onto or into the freezer. Doing so can cause electric shock or
short circuit.
Do not clean the freezer with scrubbing brushes, acid, thinner, solvents,
powdered soap, cleanser or hot water. These agents can scratch the paint or
cause it to peel. Plastic and rubber parts can be easily damaged by these
materials. Especially never use any volatile solvent to clean the plastic or
rubber parts. When a neutral dishwashing detergent is used to clean the
freezer, wipe it up thoroughly with a cloth soaked in clean water.
Troubleshooting
If the freezer appears to not be operating correctly, check to ensure that it is
plugged in to a wall outlet and powered on. If further support is needed,
contact Terso Technical Support at [phone] in the US or +49 621
8501 233 in Europe. Support can also be contacted by visiting
http://support.tersosolutions.com.
Disposal
Terso Solutions will handle the disposal of the freezer and its components.
Please contact Terso Solutions at [phone] in the US or +49 621
8501 233 in Europe to arrange for freezer disposal.

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Specifications
Attribute
Specification (Imperial)
Specification (Metric)
External Dimension
42H x 24W x 26D in
1054H x 610W x 660D mm
Internal Dimension
28H x 21W x 18D in
711H x 533W x 457D mm
External Space
42H x 24W x 47D in
Place 3”from back wall and 21”
from front wall
1054H x 610W x 1194D mm
Place 76mm from back wall and
534mm from front wall
Volume
5.7 ft3
161 L
Unit Weight
170 lbs.
77 kg
Control Range
-13° F to 5° F
-25° C to -15° C
Per Drawer Weight
Rating
10 lbs.
4.5 kg
Electrical Input Rating
120VAC, 60Hz, 2A
Electrical Output Rating
120VAC, 60Hz, 5A max (5A only if connected device has its own
power protection)
Power Consumption
180W max
Battery
12VDC, 1.3A, Sealed lead acid, qty 2
Security Device
Electromagnet
Access Control
EM4102/EM4200 Proximity Reader
Environmental Protection
IPXO
Refrigerant
R-134a
Cooling Method
Forced air circulation
Communications
Ethernet based LAN
DSL optional
Cellular optional
Model Specifics
Model
Country
RFID Frequency
Plug Style
Door Style
TS036
US
902-928 MHz
NEMA 5-15
Metal
Note: Design or specifications are subject to change without prior notice

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Safety Check List
CAUTION
Please fill out this form before servicing
Provide this form to the service engineer to keep for safety purposes.
Safety Check List
Freezer Contents:
Risk of infection .....................................................................
Yes
No
Risk of toxicity .......................................................................
Yes
No
Risk of radioactive sources ......................................................
Yes
No
Please list any potentially hazardous materials that
have been stored in this freezer:
Contamination of the Freezer
No contamination ...................................................................
Yes
No
Decontaminated.....................................................................
Yes
No
Contaminated ........................................................................
Yes
No