The Water Well HIC HZB-13F User manual

USERS MANUAL
MODEL: HIC HZB-13F
13kg Square Block Ice Maker
PLEASE READ USER MANUAL CAREFULLY
BEFORE USE, STORE IN A SAFE PLACE
The Water Well (Pty) Ltd
Address: P.O. Box 1854, Pinetown, 3600
Sharecall No.: 0860 099355
e-mail: [email protected] website: www.waterwell.co.za
Warranty Term: 12 Months
NOTE: This product's warranty is applicable only if the product has a valid
proof of purchase document
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1. Important Safety Instructions
Your Safety and the safety of others is very important.
We have provided many important safety measures in your manual
and on your appliance.
Always read and obey all safety measures.
This is the safety alert symbol
All safety measures will follow the safety alert symbol and the word
“DANGER” or “WARNING”
These words mean:
You can be seriously injured if you don’t immediately follow instructions.
All safety measures will inform you of potential hazards, how to reduce
the chance of injury and what can happen if the instructions are not
followed.
2. Important Safety Tips
When using electrical appliances, basic safety precautions should be
followed to prevent the risk of fire, electric shock, and injury to persons
or property. Read all instructions before using any appliance.
- Do not operate this or any other appliance that has a damaged cord.
Connect to properly polarised outlets only. No other appliance should
be plugged into the same outlet. Ensure that the plug is fully inserted
into the electrical wall socket.
WARNING
DANGER
12
- Do not touch the evaporator or evaporator rods while the ice maker is
on or during the ice making process. This may cause severe burns.
- Do not run cord over carpeting or other heat insulators. DO NOT cover
the cord. Keep cord away from high traffic areas, and do not submerge
in water.
- We do not recommend the use of an extension cord, as it may overheat
and become a fire hazard.
- Unplug the ice maker before cleaning or making repairs.
- Exercise caution and use reasonable supervision when appliance is
used near children.
- Do not clean your ice maker with flammable fluids. The fumes can
create a fire hazard or explosion.
- Do not tip over
- If the ice maker is brought in from outside in winter, give it a few hours
to warm up to room temperature before plugging it in.
- The Ice Maker is NOT a freezer and therefore cannot be used to store
ice. Ice will be held in the Ice Basket and if not used will melt back into
the Water Reservoir to be re-used. To store ice that has been produced,
please remove the ice from the Ice Basket and store in a regular freezer.
CAUTION: Plastic bags can be dangerous. To avoid danger of
suffocation, keep this bag away from babies and children.
WARNING: This appliance must be earthed
IMPORTANT: The wires in this mains lead are coloured in accordance
with the following code
Green / Yellow : Earth Blue : Neutral Brown : Live
Evaporator Grid
WARNING

1
3
4
5
6
7
2
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3. Parts and Description
1. Cover: With control panel.
2. Water Reservoir, situated on the rear of the ice maker with cover
3. Evaporator Grid
4. Ice Scoop
5. Water Drain Cap: Quick release
valve to drain water from the unit
6. Ice Basket (stores the ice)
7. Ice Sensor: Stops Ice
production when
Ice Basket is full
Situated just above the
ice basket
Control Panel
A) Power Indicator Light
B) Power Button (to turn unit on and off)
C) “Add Water” Indicator Light
D) “Full Ice” Indicator Light
4. Operating Procedures & Maintenance
A. Unpacking your Ice Maker
1. Remove the exterior and interior packaging. Check that the Ice Basket
and Ice Scoop are included. If any parts are missing, please contact
our customer service centre.
2. Clean the interior with lukewarm water and a soft cloth. Take out the
basket and clean it.
3. Find a location for your Ice Maker that is protected from direct sunlight
and other sources of heat (i.e: stove, furnace, radiator). Place the Ice
Maker on a level surface. Make sure that there is at least 13 cm of
space between the back and sides of your Ice Maker and the wall.
4. Allow at least one hour for the refrigerant fluid to settle before plugging
the Ice Maker in.
5. The appliance must be positioned so that the plug is accessible.
B. Connecting your Ice Maker
* Improper use of the earthed plug can result in the risk of electrical shock.
If the power cord is damaged please call our customer service centre.
1. This unit should be properly earthed for your safety. The power cord
of this appliance is equipped with a three prong plug which mates with
a standard three prong wall outlet to minimize the possibility of electric
shock.
2. Plug your appliance into an exclusive, properly installed, earthed wall
outlet. Do not under any circumstances, cut or remove the third (earth)
prong from the power cord. Any questions concerning power and/or
earthing should be directed toward a certified electrician.
3. This appliance requires a standard 220 ~ 240 volt, 50Hz electrical
outlet with three prong earth.
Before using your Ice Maker, it is strongly recommended to clean it
thoroughly
DANGER
C
D
B
A
The ice maker is not designed to be installed in an outside area such as a
garage or a porch. Ambient temperatures of below 10°C or above 38°C will hinder
the performance of the appliance.
ADD WATER
FULL ICE
ON/OFF

56
5. Using Your Ice Maker
1. Please unsure that the Ice Maker has been thoroughly cleaned before
use.
2. Open the Lid of the water reservoir situated on top of the ice maker
(see parts diagram)
3. Pour water into the Water Reservoir until the full mark. Close water
reservoir lid.
4. Plug in the unit into the wall socket and turn the wall socket on. Press
down on the “ON/OFF” Button, the indicator light will light up.
5. Water will start to flow from the water reservoir to the melting reservoir
6. Once the water level in the melting reservoir has reached the sensor
inside the melting reservoir, water will start to pour over the evaproator
grid.
7. The ice making cycle lasts upto 30 minutes. Ice is produced by water
constantly flowing over the evaporator grid which allows the ice cubes to
build up gradually to produce clear square cubes of ice.
*NOTE: A new machine may sometimes take a few hours to adjust, the
rate of ice production may be slow and the ice blocks produced may
be small in size. This is considered normal, the Ice Maker will start to
make the ice blocks faster once the Ice Maker has settled.
9. While the Ice Maker is on, check the water level to ensure there is
sufficient water to produce ice. If the Water Pump cannot inject water into
the Ice Bucket the Ice Maker will STOP and the “Water” indicator light will
come on. Press the “ON/OFF” button to turn off the Ice Maker, and fill the
Water Reservoir with water up to the ”FULL” mark. Allow the Ice Maker
to stand for a few minutes for the refrigerant to settle before restarting
the ice production cycle again. Press the “ON/OFF” button once again to
turn on the Ice Maker and start the ice production cycle.
10. The Ice Maker automatically stops producing ice once the Ice Basket is
full.
11. Always change the water in the Ice Maker every 24 hours to prevent
the water from becoming stagnant.
12. If the Ice Maker is not in use, ensure that all water is drained from the
Water Reservoir. To use refill the Water Reservoir and start from
Point 1 above.
C. Cleaning and Maintaining Your Ice Maker
* Always ensure the Ice Maker is unplugged from the wall socket before
cleaning
1. Remove the Ice Basket, and wash in warm soapy water, rinse
thoroughly and dry.
2. Twist the Drain Cap off and remove the Silicone Stopper. Place in a
safe place. (This will allow any water in the Water Reservoir and
pipes to flow out of the Ice Maker
*NOTE: always ensure that you have a bucket handy to collect the
water that flows from the Drain Pipe, as water drains very
quickly
3. Clean the interior of the Ice Maker with diluted cleaning detergent,
warm water and a soft cloth. Rinse the interior thoroughly to remove
any soapy residue and dry thoroughly with a soft cloth.
4. The outside of the Ice Maker should be cleaned regularly with a mild
detergent and water, then dried thoroughly with a soft cloth.
5. Once the unit is clean, re-insert the silicone stopper and twist the
Drain Cap back on and ensure that these are securely tightened.
6. Plug the Ice Maker back into the wall socket.
7. Please see Section 5 to start producing ice.
*NOTE: When the Ice Maker is not in use please ensure that you
drain all water from the machine and clean thoroughly before
use.
WARNING
Closed Drain Cap Open Drain Cap
Silicone
Stopper
Drain Cap

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Model: HIC HZB-13F
Power Supply: 220 -240 V
Frequency: 50Hz
Electrical Safety Class: I
Climate Class: SN, N, ST
Ice Making Rating: 0.9A
Ice Harvest Rating: 1.2A
Refrigerant: R134a / 89g
Net Weight: 11.9kg
Dimension (WDH) 287 x 375 x 357 mm
6. Parts Diagram
1. Fan Grid Cover
2. Back Panel
3. DC 12V Fan
4. Fan Support Bracket
5. Condensor
6. Air Proof Sponge
for Condensor
7. Water Reservoir
8. Water Reservoir Lid
9. Electric Case Cover
10. Main PC Board
11. Electric Case Cover
12. Back / Top Cover
13. Lid
14. Hinge for Lid
15. Control Panel
16. Silica Gel Key Press
17. Control PC Board
18. Inner Lining of Lid
19. Bracket for
Evaporator Grid
20. Water Feed Pipe for
Evaporator Grid
21. Evaporator Grid
22. Magnetic Controller
23. Excess Water
Displacer Plate
24. Ice Scoop
25. Capillary
26. Ice Basket
27. Front Panel
28. Support Foot
29.Three Way Pipe
30. Water Trip
31. Bottom Support Plate
32. Water Pump
33. Water Pump Bracket
34. Drain Cap
35. Water Valve Bracket
36. Solenoid Valve
37. Water Feed Pipe
from Water Reservoir
38. Compressor
39. Dryer and Filter
40.Solenoid Valve
41. Back Supports
42. Power Cord
7A. Technical Parameters

9
PROBLEM PROBABLE CAUSE SOLUTION
There is enough
water in the Water
Reservoir but the
“Water” indicator
light comes on and
the ice maker will
not work
The Water Filter on the
bottom of the Water
Reservoir may be blocked
Remove the Water Filter and clean it.
After following the procedure outlined in
point 9 under “Using your Ice Maker”
Section, if your ice maker still does not
start producing iceplease try the following
2 procedures:
1. Follow the steps outlined in point 9 then
wait approxiamately 5 - 10 minutes and
press the “Power” button again.
2. Uplug the ice maker’s power supply,
wait approxiamately 5-10 minutes, plug
the power supply back in and follow the
steps outlined in point 9
There is not enough
ice blocks in the ice
basket, but the “Ice
Full” indicator light is
on
The ice cubes being formed
may be touching the sensor
Make sure the unit is in a an area where
the temperature is above 5°C
The Room temperature
may be too low, around 5°C
Remove the ice cubes from the ice
basket, wait a few minutes to allow the
sensor to warm up and restart the ice
maker
Ice cubes are
sticking together
The ice cycle is too long Stop the ice maker, and restart it after the
ice blocks melt.
Water temperature in inner
tank is too low
Change the water in the inner tank.
Temperature of water should be between
8˚C & 32˚C
PROBLEM PROBABLE CAUSE SOLUTION
The ice making cycle
is normal but no ice is
being produced
Ambient temperature or
water temperature in the
inner tank is too high
Refrigerant liquid leakage
Pipe in the cooling system
is blocked
Ambient temperature surrounding the unit
is above 32°C, move to a cooler area and
replace water in the tank with cooler water
Please contact the service agent
Please contact the service agent
“Water” indicator light
is on
Water Level in the Water
Reservoir is low
Stop the ice maker, fill with water. Wait for
a shortperiodoftime and then restart the
ice maker
“Ice” indicator is on There is too much ice in
the ice basket Remove ice from the ice basket
8. Troubleshooting
Ice Maker is Leaking The Water Drain Cap may
not be properly tightened Tighten the Drain Cap
Ice Cubes are melting
Location of the Ice Maker
may cause temperature
changes. Constant Opening
and Closing the Ice Maker
Lid may also cause
temperature fluctuations.
Leaving ice in the Ice Maker
for extended periods of time
may also result in the
appliance recycling the ice
by melting it down and
making a new batch.
Make sure the ice maker is always placed
in a temperature controlled area.
Avoid constantly opening and closing the
Ice Maker lid
Transfer ice blocks from the Ice Maker to
another container and store in a cooler or
freezer to avoid constant recycling of the
ice.
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