Thermo Scientific Smart-Vue Pro User manual

User Guide
331676H02 • Revision A • 05/14/2020
Smart-Vue Pro LoRaWAN Enabled
Receiver

IMPORTANT Read this user guide. Failure to follow the instructions in this user guide can result in damage to
the unit, injury to operating personnel, and poor equipment performance.
CAUTION All internal adjustments and maintenance must be performed by qualified service personnel.
Material in this manual is for informational purposes only. The contents and the product it describes are
subject to change without notice. Thermo Fisher Scientific makes no representations or warranties with
respect to this manual. In no event shall Thermo be held liable for any damages, direct or incidental, arising
from or related to the use of this manual.
© 2020 Thermo Scientific. All rights reserved. Thermo Scientific, the Thermo Scientific logo, Smart-Vue Pro
Duo and Smart-Vue Pro Quatro are the exclusive property of Thermo Scientific. All other brands mentioned
are the property of their respective owners. This is a non-contractual document. Features and specifications
mentioned here are subject to change.

Contents
Regulatory Information ................................................ 1
Legal Information ..................................................... 1
FCC Certification ..................................................... 1
FCC Interference Notice .......................................... 1
Industry Canada Class B Notice .............................. 1
Safety Notices ............................................................. 2
Lithium Battery ........................................................ 2
User Responsibility................................................... 2
Power Supply Caution ............................................. 2
Device Maintenance ................................................ 2
Introduction ................................................................ 3
Product Overview .................................................... 3
Main Features ......................................................... 3
Architectures and Technologies .............................. 4
Setting Up your Receiver ............................................ 5
Getting Started ........................................................ 5
LoRaWAN Configuration ......................................... 7
Setting Up an Ethernet Connection ......................... 8
Setting Up a Wi-Fi Connection to your Network ...... 10
Configuring “Failover” Order for Network Access ..... 12
Troubleshooting .......................................................... 14
Firmware Upgrade from Version 1.4.17 to 5.1.2 .......... 18
Set Up Procedure ....................................................... 19
Smart-Vue Pro LoRaWAN Set Up Procedure with
Smart-Vue Pro Duo/Quatro and Web app ............... 19

Appendix - Product Specifications .............................. 28
Smart-Vue Pro LoRaWAN Enabled
Receiver Features ................................................... 28
Related Products .................................................... 28
Installation Details .................................................... 29
WEEE Compliance ...................................................... 30
Contact Information .................................................... 31

Smart-Vue Pro LoRaWAN Enabled Receiver Regulatory Information | 1
Regulatory Information
Legal Information
47 CFR Part 15 Regulation
Class B Devices
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or
television reception which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
FCC Certification
The antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all users
and must not be co-located or operated in conjunction with
any antenna or transmitter not described under this FCC id,
except in accordance with FCC multi-transmitter product
procedures.
FCC Interference Notice
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received,
including interference that may cause undesired operation.
Industry Canada Class B
Notice
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
This device complies with Industry Canada license-exempt
RSS standard(s). The operation is permitted for the following
two conditions:
1. The device may not cause interference.
2. This device must accept any interference, including
interference that may cause undesired operation.
CAUTION: Changes or modifications to this unit
not expressly approved by the party responsible
for compliance could void the user’s authority to
operate the equipment.

2 | Safety Notices Smart-Vue Pro LoRaWAN Enabled Receiver
Safety Notices
Lithium Battery
• A lithium battery (3 V, coin cell, CR1632) located within
the product provides backup power for the timekeeping.
This battery has an estimated life expectancy of ten
years.
• When this battery starts to weaken, the date and time
may be incorrect.
• Battery is not user replaceable. If the battery fails, the
device must be sent back to MultiTech Systems for
battery replacement.
User Responsibility
Respect all local regulations for operating your wireless
device. Use the security features to block unauthorized use
and theft.
Power Supply Caution
Device Maintenance
When maintaining the device:
CAUTION: Risk of explosion, if this battery is
replaced by an incorrect type. Dispose off
batteries according to instructions.
CAUTION: Do not replace the power supply with
one designed for another product; it can damage
the modem and void your warranty. Adapter is
installed near the equipment and is easily
accessible.
CAUTION: Do not attempt to disassemble the
device. There are no user serviceable parts
inside.
CAUTION: Do not misuse the device. Follow
instructions on proper operation and only use as
intended. Misuse could make the device
inoperable, damage the device and/or other
equipment or harm users.
CAUTION: Do not apply excessive pressure or
place unnecessary weight on the device. This
could result in damage to the device or harm to
users.
CAUTION: Do not use this device in explosive or
hazardous environments unless the model is
specifically approved for such use. The device
may cause sparks. Sparks in explosive areas
could cause explosion or fire and may result in
property damage, severe injury and/or death.
CAUTION: Do not expose the device to any
extreme environment where the temperature or
humidity is high. Such exposure could result in
damage to the device or fire.
CAUTION: Do not expose the device to water,
rain or spilled beverages. It is not waterproof.
Exposure to liquids could result in damage to the
device.
CAUTION: Do not place the device alongside
computer discs, credit or travel cards or other
magnetic media. The information contained on
discs or cards may be affected by the device.
CAUTION: Using accessories, such as
antennas, that MultiTech has not authorized or
that are not compliant with MultiTech's accessory
specifications may invalidate the warranty.

Smart-Vue Pro LoRaWAN Enabled Receiver Introduction | 3
Introduction
This document describes the set up and use of the
Smart-Vue Pro LoRaWAN™ enabled receiver, a key
component for collecting data in your monitoring solution.
Product Overview
It is designed for the use with Thermo Scientific wireless
modules featuring Smart-Vue Pro LoRaWAN connectivity.
The Smart-Vue Pro LoRaWAN receiver is a wireless receiver
that leverages new-generation Smart-Vue Pro LoRaWAN
Internet of Things technology to offer exceptionally long-range
wireless communication.
This receiver can be connected to your local network via a
wired Ethernet or a Wi-Fi connection.
Figure 1. Smart-Vue Pro LoRaWAN Enabled
Receiver
Main Features
Technical Highlights
• Up to 10 miles (16 km) line-of-sight wireless range.
• 2-ways wireless communications.
• Available Smart-Vue Pro LoRaWAN protocol frequencies:
-868MHz
-915MHz
• Wired Ethernet or Wi-Fi network connection.
In the Box
• Smart-Vue Pro LoRaWAN enabled receiver
• AC adapter (100-240 V)
•Antenna
• Ethernet cable

4 | Introduction Smart-Vue Pro LoRaWAN Enabled Receiver
Architectures and
Technologies
Installed locally at your site, the Smart-Vue Pro LoRaWAN
enabled receiver collects data from compatible Thermo
Scientific modules within wireless range.
The receiver is connected permanently via internet to the
serve where data logger data is pushed by the receiver and
accessed using the Smart-Vue Pro web application. The
following diagram shows the overall solution organization with
the receiver collecting data from data loggers and forwarding
it to the cloud platform.
Figure 2. Receiver connecting Smart-Vue Pro Quatro/Duo data logger to the Cloud
Smart-Vue Pro
LoRaWAN
Receiver
Internet or Local network
Cloud or Local
Server
Internet or Local
network
Smart-Vue Pro web
application
Data logger

Smart-Vue Pro LoRaWAN Enabled Receiver Setting Up your Receiver | 5
Setting Up your Receiver
The Smart-Vue Pro LoRaWAN enabled receiver is configured
using an integrated web interface. You must use that interface
to determine how your receiver connects to the internet, that
is, via an Ethernet or Wi-Fi. This chapter describes how to
connect to your receiver and enter the appropriate setting for
your solution.
Getting Started
Plug in the Smart-Vue Pro
LoRaWAN Antenna
1. Plug the white Smart-Vue Pro LoRaWAN radio antenna
into the “RF” connector (the location may vary according
to your unit’s options).
2. Hand-tighten the antenna by rotating the ring clockwise.
Figure 3. Attach Smart-Vue Pro LoRaWAN Antenna
to connector labeled “RF”
Plug in the Power Cable
1. Plug the power cable into the stainless-steel connector
behind the receiver. The cable fits correctly onto one of
the connectors.
2. Tighten the cable by rotating the steel ring clockwise to
attach it firmly to the unit.
Figure 4. Plug in the power cable to the
stainless steel connector
3. Plug the AC adapter into a power socket to boot the
receiver. The startup process may take 2-3 minutes to
complete. When the unit is ready for use, the left-hand
LED remains lit as shown here (the status LED continues
to blink):
Figure 5. Power indicator remains on when
receiver is ready to use

6 | Setting Up your Receiver Smart-Vue Pro LoRaWAN Enabled Receiver
Connect to the Configuration
Interface
1. Plug the ethernet network cable into the ethernet port
behind the receiver.
Figure 6. Receiver with ethernet cable
2. Plug the other end of the cable into either your:
a. Local Area Network
If your Local Area Network uses the following IP
addresses: 192.168.2.x, you may skip to step 3.
Otherwise or if you are unsure, see step (b).
b. Computer
The receiver does not have a DHCP server which
means you must manually set an IP address on your
computer to communicate with the receiver.
In your computer’s network settings, assign the
following IP information temporarily (ensure you
change it back when done configuring your receiver):
IP: 192.168.2.199
Mask: 255.255.255.0
Do not change the Default Gateway or DNS
3. Use your web browser to connect to the receiver’s
default IP address: http://192.168.2.1
Upon first boot, the gateway is in “commission mode” and
you will be prompted to create a new user-name and
password. There is no default user-name or password.
4. Assign user-name in commissioning mode and press
OK.
Figure 7. Assign user-name in commissioning
mode
5. Assign a password for that user-name and press OK:
Figure 8. Assign a password for the user-name
6. You may then login using the information you just
entered.
Figure 9. Enter Login Credentials
Note: User-name and Password
While performing the initial configuration of the device for the
network, an administrative user-name and password is set.
IMPORTANT NOTE: We recommend to use
Google Chrome as your web browser. Internet
Explorer is not supported.

Smart-Vue Pro LoRaWAN Enabled Receiver Setting Up your Receiver | 7
Ensure that this information complies with your organization’s
user account provisioning policies and follows best security
practices.
Rather than setting a password for the administrative
account, consider setting a pass phrase. A combination of
4 or more unrelated words with spaces is statistically more
secure than assigning a password, regardless of complexity.
Store this user-name and password information in the
designated repository defined by your organization’s policies.
A digital password vault that has the ability for multiple users
is one option, while storing it in a fireproof safe is another.It is
recommended that the user-name and password should not
be stored in a location easily accessible by those not requiring
access because of the access privileges allowed to the device
with these credentials.
First-Time Setup
Setting Up Your Device Using
Setup Wizard (After Choosing
Reset and Factory Default
Settings)
When the power is turned on the device, set the device to
factory default settings to see the first-time setup. This wizard
helps you configure the main features of your device.
Here are the steps for first-time setup:
1. When the power is turned on for the first time or after you
set factory default settings, the device goes into
commissioning mode. The system requires you to set up
an admin user. Enter your user-name and click OK.
2. Enter a password for the admin user and click OK. This
password must be of sufficient length and strength (with
a mix of character classes such as letters, numbers and
symbols). Enter the password again to confirm. Click OK.
3. On the first page, you see the below screen. Click Next.
Figure 10. First Time setup wizard
4. Configure Call Home.
Figure 11. Call home configuration
a. This feature is not supported for the Smart-Vue Pro
solution so click Next to go to the next screen without
changing the settings.
5. Set the date, time and time zone.
Figure 12. Time configuration
a. Enter the Date.
b. Enter the Time.
c. Select the Time Zone in which the device operates.
d. Click Next.
e. By default the date and time are in UTC format. If you do
not wish to change the current settings of date and time
simply click Next to go the next screen.
6. Configure LAN network interfaces Eth0 and Br0.

8 | Setting Up your Receiver Smart-Vue Pro LoRaWAN Enabled Receiver
Figure 13. Network interface configuration
a. Leave the settings to default and click Next to go to the
next screen. The detailed procedure to configure the
Ethernet is mentioned in “Setting Up an Ethernet
Connection”.
7. Set up Remote Management.
a. This feature is not supported for the Smart-Vue Pro
solution so simply click Next to go to the next screen
without changing the settings.
8. Configure HTTP/HTTPS Access.
Figure 14. Access configuration
a. This feature is not supported for the Smart-Vue Pro
solution so click Next to go to the next screen without
changing the settings.
9. Set up Bootloader Protection by setting a u-boot
password.
Figure 15. Bootloader Protection
a. This feature is not supported for the Smart-Vue Pro
solution so click Next to go to the next screen without
changing the settings.
10. Click Finish.
11. To save your changes, click Save and Restart.

Smart-Vue Pro LoRaWAN Enabled Receiver Setting Up your Receiver | 9
LoRaWAN Configuration
Start your receiver configuration by verifying LoRaWAN
networking settings.
1. Click LoRaWAN (Network Settings).
Figure 16. LoRaWAN configuration screen
2. Ensure the following default values are entered.
a. For Smart-Vue Pro Quatro/Duo data loggers:
- Server Address: smartvueconnect.com
- Port (up & down): 1700
- Keep Alive Interval: 10 seconds
3. Click in the lower right-hand corner to verify
the connection.
4. When the test run has succeeded, click to apply
your changes.
IMPORTANT NOTE: When you connect to the
receiver for the first time, a First-Time Setup
Wizard runs automatically. We recommend that
you close the wizard and set up the receiver
manually as described here.
CAUTION: If you enter a domain name rather
than an IP address, the DHCP client in the
receiver must be able to resolve the name to
connect to the internet (described in the next
section).
CAUTION: Test Lora Server will only work
once you configure your network properly (see
Setting Up an Ethernet Connection to
Setting Up a Wi-Fi Connection to your
Network).

10 | Setting Up your Receiver Smart-Vue Pro LoRaWAN Enabled Receiver
5. You must restart the gateway services for the settings to
be saved. Click on the left side to save and
restart the gateway.
6. Once the services are restarted, LoRaWAN networking
status is updated.
Setting Up an Ethernet
Connection
This section describes how to configure your receiver with an
Ethernet wired connection. The receiver does not require to
be placed in its final location for this operation, but it does
need to be accessible over your network.
1. Click Setup Network Interfaces Options (Edit)
for “eth0” (1).

Smart-Vue Pro LoRaWAN Enabled Receiver Setting Up your Receiver | 11
Figure 17. Ethernet adapter settings for your
network

12 | Setting Up your Receiver Smart-Vue Pro LoRaWAN Enabled Receiver
2. Adjust the various settings in the Network Interface
Configuration window to match your network:
3. Click when you are done.
If you connected your computer directly to the receiver with
an ethernet cable remember to plug the receiver into your
Local Area Network.
Note: Ethernet Network Address Settings
If you wish to specify what devices can communicate with the
system by way of Access Control Lists (ACLs), the network
address should be set to a static IP. Your IT team will assist in
ensuring the routes required are open for each device to
connect through any firewalls.
Setting Up a Wi-Fi
Connection to your
Network
This section describes how to configure your receiver with a
Wi-Fi wireless connection using DHCP automatic IP address
assignment.
To set up Wi-Fi wireless access for your receiver:
1. Plug the provided Wi-Fi antenna into the Wi-Fi connector
and rotate the ring clockwise to fasten the antenna
securely:
Figure 18. Attaching antenna for Wi-Fi network
2. Click Wireless Wi-Fi as WAN, as shown below:
Table 1. Network Interface Configuration
Option Settings
Direction WAN
Mode
Static (in which case you
must set the IP Address in
the field below) or DHCP
Client (the receiver gets its
IP address from your
network’s DHCP server).
IP Address, Mask,
Gateway, Primary DNS
Server, Secondary DNS
Server
Enter the IP addresses
according to your network
configuration.
CAUTION: It is essential to leave the DHCP
server option disabled on your receiver
(Setup DHCP). Enabling that option could
create a conflict with your network’s DHCP
server. This is not to be confused with the DHCP
client option described above. Its not required to
configure other options in the Network Interfaces
(described in Setting Up a Wi-Fi Connection
to your Network).
CAUTION: If you need to use your LoRaWAN
router in Wi-Fi mode with a static IP address, See
Workaround for Wi-Fi Connection with
Static IP Address.

Smart-Vue Pro LoRaWAN Enabled Receiver Setting Up your Receiver | 13
Figure 19. Adding a Wi-Fi network
3. Click Add Network (1) and fill in the information as
required:
Figure 20. Wi-Fi Network Settings
4. Click Finish Submit (2) to save your settings, then
click Save and Restart to complete configuration.
Note: Wi-Fi Network Connection Settings
All configuration to connect to your local WiFi network is set
internal to your organization. You may have a captive portal or
pre-shared key required to obtain access to your wireless
network. If this is the case, follow the internal process to
receive an exception for the LoRaWAN receiver for approval
and to maintain this connection.
Workaround for Wi-Fi
Connection with Static IP
Address
As of this writing, the Smart-Vue Pro LoRaWAN receiver does
not support the use of a static IP addresses for Wi-Fi
communications.
To use your Smart-Vue Pro LoRaWAN receiver in Wi-Fi mode
with a static IP address, you must implement a workaround
solution using an intermediary Wi-Fi repeater or router whose
setup allows a fixed IP address, as shown below, to connect
to your network.
2
1
Table 2. Network Information
Option Setting
Network Name Assign a name for the network.
SSID Enter the exact network name.
Security Mode
Choose the security and key
encryption methods used by your
Wi-Fi network.
CAUTION: The Wi-Fi router or repeater must
also support being configured as a Wi-Fi client in
order to connect to your organization’s Wi-Fi
access point.

14 | Setting Up your Receiver Smart-Vue Pro LoRaWAN Enabled Receiver
Figure 21. Using an intermediary Wi-Fi router or repeater to provide a static IP address
To implement this workaround:
1. Set up an intermediary Wi-Fi router/repeater whose
configuration options allow you to set a static IP address
for connecting to your network. That device must also be
configurable as a Wi-Fi client (and not just as an access
point (AP).
2. Connect the router to your network.
3. Set up the Smart-Vue Pro LoRaWAN receiver to use an
Ethernet connection (see Setting Up an Ethernet
Connection) with either a static IP address or using
DHCP according to your requirements.
4. Connect the Smart-Vue Pro LoRaWAN receiver to the
Wi-Fi router using an Ethernet cable.
Configuring “Failover”
Order for Network Access
If you have more than one internet connectivity option
installed in your receiver, the receiver can switch from one to
another in case of failure. For example, if you choose to run
ethernet as your primary connection and the connection fails
at some point, you could backup the communication channel
by also configuring the Wi-Fi data connection.
To do this:
1. Click Setup 
 WAN Configuration.
The list below shows the priority order in which
connectivity options are used. In the case below, Ethernet
is used in priority. The receiver would switch automatically
to Wi-Fi data if communication via Ethernet fails.
2. Click the up/down arrows (1) to change network priority
order.
Figure 22. Determine network “failover” order
LoRaWAN
receiver in
Ethernet mode
Intermediary Wi-Fi
router/repeater
(client)
Wi-Fi network
access point
(AP)
Smart-Vue Pro
Cloud pr private
server
Ethernet
connection with
fixed IP or DHCP
Wi-Fi connection
with fixed IP
Note: We recommend that you test the router
using a laptop computer plugged into an Ethernet
port (as the Smart-Vue Pro LoRaWAN receiver
will be).
1

Smart-Vue Pro LoRaWAN Enabled Receiver Setting Up your Receiver | 15
Note: Network Configuration
Upon completion of the network configuration of the
LoRaWan receiver and to support ongoing availability of the
device and its functionality, Thermo Fisher recommends
configuring the device for a “Failover” network configuration.
This helps to ensure that variables in network performance
(wired or wireless) are not impacting the data flows, thus
supporting the availability of the device.

16 | Troubleshooting Smart-Vue Pro LoRaWAN Enabled Receiver
Troubleshooting
How do I access the Smart-Vue Pro LoRaWAN
configuration page?
For the first time when you plug in your Smart-Vue Pro
LoRaWAN, use your web browser to connect to the
receiver’s default IP address: http://192.168.2.1.
Once Wi-Fi or ethernet is successfully configured and saved
then use the IP address assigned to the Smart-Vue Pro
LoRaWAN to connect.
The assigned IP address for your Smart-Vue Pro LoRaWAN
can be seen on the home page of Smart-Vue Pro LoRaWAN.
Note the IP address for later use.
Figure 23. Smart-Vue Pro LoRaWAN configuration page
Can I test my Smart-Vue Pro LoRaWAN network
connection?
In the Setup LoRa window (described in Smart-Vue Pro
LoRaWAN Configuration), is a Test LoRa Server button.
When you Click that button, you receive an acknowledgment
that the connection is up and running.
Why sensors connected to Smart-Vue Pro Quatro does
not get detected in the web application?
Sensors attached on Smart-Vue Pro Quatro sometimes may
not be detected due to the latency in the network which is
configured in Smart-Vue Pro LoRaWAN. If the latency is
greater than 200 mSec, then this issue occurs. Use the 'Test
LoRa Server' option to measure the latency.