Thermo Scientific Smart-Vue User manual

Thermo Scientific
Smart-Vue
1HWZRUN5HFHLYHU
Installation 0DQXDO
316266H0January 2011

© 2011 Thermo Fisher Scientific Inc. All rights reserved.
Disclaimer and limitation of liability
Thermo Fisher Scientific assumes no responsibility for any loss or claims by third parties which may arise
through the use of this manual and the information contained herein. This document is non-contractual and
subject to change without notice.
Thermo Fisher Scientific’s liability is subject to its standard terms and conditions of sale.
Do not open the product casing and do not disassemble or modify internal components in any manner
whatsoever. Thermo Scientific products do not contain any internal components that require user intervention
or repair. If the product or device shows signs of improper operation, disconnect it immediately from its power
source and contact Thermo Scientific technical services so that the device can be examined under proper
conditions.
Release history:
Initial release January 2011

Table of Contents
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide iii
Table of Contents
Notices .....................................................................................1
Safety instructions....................................................................1
Electrical warning.....................................................................1
FCC statement.........................................................................1
Conformity with European regulations ....................................2
WEEE compliance...................................................................2
Environmental protection ........................................................2
RoHS compliance ....................................................................2
Disclaimer and limitation of liability........................................2
Introduction .............................................................................3
Package contents ......................................................................3
Product overview ......................................................................4
Smart-Vue network receiver .....................................................4
Typical installation...................................................................5
How it works ...........................................................................5
Requirements and recommendations ........................................6
General requirements and recommendations............................6
System requirements ................................................................7
Where to find more information..............................................7
Installation procedure ...............................................................8
Before you begin ......................................................................8
Installing drivers and port redirection software.........................9
Lantronix Device Installer wizard...........................................10
Lantronix CPR InstallShieldwizard.....................................10
Configuring receiver IP and serial parameters.........................11
Adapting the receiver to your network....................................11
Placing your network receiver for best performance................13
Activating your network receiver ............................................13
Configuring the network receiver as a COM port ..................14
Testing the connection...........................................................18
Configuring network receivers in Smart-Vue Client ...............20
Adding a new network receiver...............................................20
Where to find more information.............................................22
Appendix ................................................................................23
Configuring your firewall.......................................................23
Note about anti-virus software................................................25
Troubleshooting .....................................................................26
Contact information ...............................................................27
Specifications..........................................................................29
Warranty statement ................................................................30
Declaration of conformance....................................................31

Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 1
Notices
Safety instructions
IMPORTANT NOTE: Do not use this product for protection or as part of
automated emergency system or as for any other application that involves
protecting people and/or property. Customers and users of Thermo
Scientific products are responsible for making sure that the product is fit for
the intended usage. Do not open the product casing and do not disassemble
or modify internal components in any manner. Thermo Scientific products
do not contain any internal components that require user intervention or
repair. If the device shows signs of improper operation, disconnect it
immediately from its power source and contact Thermo Fisher Scientific
technical services.
Electrical warning
When using this device with an AC adapter (100-240V AC – 5V DC),
always use the specific adapter provided by your supplier (same brand, same
product reference). Do not open the adapter yourself and do not dismantle
internal components or modify them in any manner. The adapter does not
contain any user-reparable parts. If the adapter shows any sign of
malfunction, unplug it immediately and contact Thermo Fisher Scientific
for repair or replacement. Do not connect the adapter to a device or
peripheral other than the Thermo Scientific product for which it was
intended. Unplug the power cable from the electrical outlet when adapter is
not in use.
Do not cause a short-circuit with the electrical plug. Do not force either the
AC or DC plug. Before removing the connector from the Smart-VueTM
module or unplugging power cables, first unplug the cable from the power
outlet. Do not subject adapter to physical shock, which could cause serious
malfunction or damage. Do not use or place the adapter in a wet or humid
location. This adapter is not waterproof.
FCC statement This paragraph pertains to 915 MHz Smart-VueTM wireless modules. This
device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation: FCC Part 15
§107 - §109 - §207 - §247 (Ed 2008).

Notices
2 Smart-Vue Network Receiver (TCP/IP) Installation Guide Thermo Fisher Scientific
Conformity with
European regulations This paragraph pertains to 868 MHz Smart-Vue wireless modules. The CE
mark on this product indicates that Thermo Fisher Scientific declares that
this product is compliant with Radio equipment and Telecommunications
Terminal equipment (R&TTE) directive 1999/5/EC and the Low Voltage
Directive (LVD) 2006/95/EC. The following standards were utilized to
meet the essential requirements of these directives: EN 301 489-3 v1.4.1
(02), EN 300 220-2 V2.1.2 (R&TTE) & EN 60950-1:2006/A11:2009
(LVD).
The most current EC Declaration of Conformity may be downloaded from
the Smart-Vue World Wide Web at:
www.thermoscientific.com/Smart-Vue
Caution: Any changes or modifications not expressly approved by Thermo
Fisher Scientific could void the user's authority to operate the equipment.
WEEE compliance This wireless device complies with the essential requirements and other
relevant provisions of the Waste Electrical and Electronic Equipment
Directive 2002/96/EC (WEEE Directive).
Environmental
protection Please respect local regulations concerning disposal of packaging, unused
wireless devices and their accessories, and promote their recycling.
RoHS compliance The wireless device is in compliance with the restriction of the use of certain
hazardous substances in electrical and electronic equipment Directive
2002/95/EC
(RoHS Directive). Do not dispose of this product with household trash.
Thermo Fisher Scientific recycles this product under certain conditions.
Please contact us for more information.

Introduction
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 3
Introduction Congratulations and thank you for choosing the Thermo Scientific
Smart-VueTM Network Receiver (TCP/IP). This guide describes how to add
a network receiver to your Smart-Vue system.
Plugged into your local Ethernet network, this receiver collects data
wirelessly from various types of Smart-Vue end-point modules, including
temperature, humidity and other sensors, and transfers it to the Smart-Vue
Server data monitoring software.
Network receivers are particularly useful when you need to read one or more
groups of Smart-Vue modules that are located remotely from the Smart-Vue
Server computer used to monitor the data.
Installation requires knowledge of your organization’s IP addresses,
particularly static IP addresses. If you do not have access to this information,
contact your system administrator for assistance before starting this
installation.
Package contents • Smart-Vue Network Receiver module
• RJ-45 Ethernet cable - 2 meters (6.5 ft)
• AC adapter (100v-240 V AC 50/60 Hz to 5V DC 1 Amp, four
international plugs)
• External antenna
• Mounting kit
• Smart-Vue CD-ROM with the following:
• Smart-Vue Server/Smart-Vue Client software for configuring
and managing your network
• Lantronix drivers and CPR Manager® port redirection
software
• Technical manuals, including installation guides and the
comprehensive Thermo Scientific Smart-Vue Software User
Manual.

Product overview
4 Smart-Vue Network Receiver (TCP/IP) Installation Guide Thermo Fisher Scientific
Product overview Installed on your Ethernet network, Thermo Scientific Smart-Vue Network
Receivers provide a link for transferring data between your system’s
Smart-Vue Server application and groups of Smart-Vue end-modules. The
Smart-Vue modules automatically and wirelessly transmit measurement data
collected from various types of sensors, as well as alarms in case anomalies
are detected.
Smart-Vue network
receiver A network receiver does the following:
• Collects data transmitted by end-point modules and forwards it to the
Smart-Vue Server database (from which users manage and access their
modules transparently using Smart-Vue Client)
• Transmits configuration and on-demand read requests from client
software to end-modules
• Includes a 10/100BT RJ-45 connector
• Has a range from 25-100 meters (65-325 ft.) indoors up to
approximately 700 meters (2,300 ft.) in line of sight
• Supports an unlimited number of end-point modules
Figure 1. Network receiver (TCP/IP)
Antenna
RJ-45 Ethernet jack
Activity and power indicators
AC adapter plug

Product overview
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 5
Typical installation The following diagram shows two examples of a typical installation with
network receivers.
Figure 2. Figure 2 – Network receivers may be placed anywhere in your
network
How it works In the Smart-Vue Client monitoring application, the Smart-Vue Network
Receiver functions as if it were connected directly to your Smart-Vue Server
computer, like a serial or USB receiver.
The difference is that the receiver resides on the Ethernet network and
communicates via TCP/IP. The provided Lantronix port redirection
software enables your computer to access the network receiver via a virtual
COM port. After setting up the port redirection software, you select the
appropriate COM port to include the network receiver in your Smart-Vue
monitoring system.
(optional)

Requirements and recommendations
6 Smart-Vue Network Receiver (TCP/IP) Installation Guide Thermo Fisher Scientific
Requirements and
recommendations This installation guide does not cover the installation of Smart-Vue
end-point modules or Smart-Vue Server/Smart-Vue Client software. Please
see the documentation (e.g., the Thermo Scientific Smart-Vue Server/Client
/USB-Serial Wireless Receiver manual and the Thermo Scientific Smart-Vue
Software User Manual on the CD-ROM) provided with your software if
you need information regarding Smart-Vue Server/Smart-Vue Client
software installation.
For the purposes of this installation guide, we assume the following:
• Smart-Vue Server/Smart-Vue Client software is installed and configured,
and you have access rights to make changes.
• You have experience with networks, COM ports and TCP/IP. If not,
contact and work with your system administrator.
General requirements
and recommendations • The personal computer (PC) running Smart-Vue Server software runs
continuously, 24/7/365, and should be connected to an Uninterruptible
Power Supply (UPS) that protects against power surges and provides
power to back up the PC and components.
• The AC adapter used for your network receiver (if applicable) should
also be plugged into the UPS.
Note If your network receiver is on the other side of a router or a remote
firewall, then UDP ports 30718, 43282 and 43283 may need to be added to
the firewall’s exclusion list. You may experience trouble opening this COM
port if these UDP ports are not excluded. Please check with your system
administrator for help.
• The UPS is also recommended as a power backup for your
communication/network systems.
• Weekly manual system testing (e.g., pulling a probe, verifying the
communications system is working) is recommended.
• Recommended maintenance and calibration procedures should be
followed.
• If you are storing cold products, Thermo Fisher Scientific recommends
use of a back-up cooling system (e.g., CO2 or LN2) to maintain freezer
chamber temperature below the critical level should a power failure
occur. Contact your local sales representative for more information.

Requirements and recommendations
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 7
• Thermo Fisher Scientific recommends that Installation and Operational
Qualifications (IQ/OQ) be performed before initial use.
• For timely notification of an emergency/alarm, it is critical to establish
primary, secondary and tertiary call-out procedures with escalation so
contact is not dependent on reaching one individual. Ideally, ultimate
contact is with a security department or company with 24/7
monitoring.
Please see the Thermo Scientific Smart-Vue Software User Manual for an
in-depth description of Smart-Vue end-point module configuration, alerts,
notification, data management and general system features.
System requirements Do not install Smart-Vue Server on a laptop computer.
• PC running the following Microsoft Windows 32 bit systems:
• Operating systems supported:
• Windows 2000 SP4
• XP Pro SP2 or later
• Vista Home, Business, Ultimate, and Enterprise,
• Windows Server 2000, 2003 and 2008
• 10/100 Mbit Ethernet network (TCP/IP)
• CD-ROM drive to install the Lantronix drivers and port configuration
software
• Internet browser for accessing the receiver’s on-board settings
• Administrator rights for the computer on which you are installing the
Lantronix drivers for the network receiver.
• UPS sized appropriately for your power and system requirements. Make
sure you follow the manufacturer’s maintenance recommendations.
Where to find more
information This guide leads you through basic installation steps to get you started with
your product. For more details, please see the Thermo Scientific Smart-Vue
Software User Manual. You may click on Help ==> User manual to open it
directly from within the Smart-Vue Client software.

Installation procedure
8 Smart-Vue Network Receiver (TCP/IP) Installation Guide Thermo Fisher Scientific
Installation
procedure The procedure described here assumes you are installing your new receiver
into an existing network in which the Smart-Vue Server/Smart-Vue Client
software and at least one Smart-Vue end-point module are already up and
running. If you need more information, please refer to the Smart-Vue
Software User Manual for complete details for using the software and
configuring your products.
Note This installation requires knowledge of your organization’s IP classes
and addresses, particularly static IP addresses. If you do not have access to
this information, we highly recommend that you work with your network
administrator before starting this installation.
Before you begin Temporarily disable the firewall on your computer
For smooth installation, we recommend that you temporarily disable your
firewall during installation. (A firewall is a security system that acts as a
protective shield between your network and the outside world.)
This must be done by a user with Administrator privileges. Contact your
system administrator for help if you are unsure or if you do not have
Administrator rights.
Disabling your firewall is a temporary solution just for installation. Refer to
the Appendix - Configuring your firewall on page 23 for the long-term
solution, which involves configuring firewall ports, or contact your system
administrator for assistance.

Installing drivers and port redirection software
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 9
Installing drivers
and port redirection
software
This section describes how to install the required drivers and software for
your network receiver. These instructions apply whether you are running
the installation and configuration wizard for the first time or are adding a
network receiver to your existing configuration. Please make sure you have
Administrator rights on the computer before continuing.
1. Insert the Smart-Vue Server CD into the drive on your computer.
The installation application will start automatically. If it does not,
use Windows Explorer to navigate to the CD-ROM drive and
double-click on start.exe in the root folder. The welcome screen is
displayed.
Figure 3. Main screen of the installation application
2. Select the language from the pick-list.
3. Click on the “Install receiver driver” option to add a network
receiver to your current system.

Installing drivers and port redirection software
10 Smart-Vue Network Receiver (TCP/IP) Installation Guide Thermo Fisher Scientific
4. Click on TCP/IP receiver and note your computer’s network address
(shown in red).
Figure 4. Select TCP/IP receiver to install required software
5. When done, click on Install.
Lantronix Device
Installer wizard 1. Click on Next to start the installation program.
2. Use the default installation folder, or click on Browse to select the
folder in which to install the software, and click on Next.
3. Click on Next ==> Next ==> Close.
Note If Microsoft.NET software components are not already installed on
your computer, the above procedure will include the necessary modules. If
the components are already installed, use Windows Update to check for
updates to the .NET framework.

Installing drivers and port redirection software
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 11
Configuring receiver IP
and serial parameters The next step is to use your Web browser to connect directly to the network
receiver and then configure its basic parameters.
To configure the network receiver, you need to plug in the provided AC
adapter. Connect your network receiver either into the network directly
using a regular RJ-45 Ethernet cable or into your computer using a
cross-over cable. The receiver does not need to be placed in its final location
for this operation, but it does need to be on the same network.
With either connection method, the computer you are using to configure
the receiver needs to be on the same subnet as the receiver. (For example, if
the receiver IP address is 192.168.0.100, then your computer IP address
must be on the subnet 192.168.0.X.) You might need to change the IP
address of your computer.
Smart-Vue Network Receivers are delivered with a default IP address to
ensure that you can access them over the network. The default IP address is:
192.168.0.100.
The process described in this section requires knowing an available static IP
address and ensuring that the IP address is the same classification (class) as
192.168.0.x. Contact your system administrator for assistance.
Adapting the receiver to
your network To adapt the network receiver to your network, do the following:
1. Open your Internet browser (e.g., Internet Explorer).
2. Type 192.168.0.100 in the address bar, and then press Enter on your
keyboard. Click on OK if you are prompted to enter a login name
and password.
3. Be sure to take note of the name and password you provide; Since
there is no default password programmed into the receiver, you will
need your password to gain access via the XPortTM software.

Installing drivers and port redirection software
12 Smart-Vue Network Receiver (TCP/IP) Installation Guide Thermo Fisher Scientific
Figure 5. Network receiver configuration interface (main screen).
4. Click on Network in the left-hand panel, and fill in the IP Address,
Subnet Mask, Default Gateway and DNS Server fields to match your
network. This information is dependent on an available static
address; contact your system administrator, if necessary.
5. Click on OK to save your network settings.
6. Click on Serial Settings in the left-hand panel.
7. In the Port settings zone of the screen, enter the following
information:
Protocol: RS-232
Baud Rate: 9600
Data Bits: 8
Flow Control and Parity: None
Stop Bits: 1
8. Click on OK to save your serial settings.

Installing drivers and port redirection software
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 13
9. Click on Connection in the left-hand panel to select the local TCP
communication port for your receiver. Each receiver must have a
unique local TCP port number.
10. In the Endpoint configuration zone, enter the desired TCP port
number in the Local Port field (e.g., 10001 for your first receiver,
10002 for the second, etc.). Click on OK.
11. Click on Apply Settings in the left-hand panel to save your
configuration changes to the network receiver. You may close your
browser after the configuration is saved.
12. Re-start the receiver by unplugging the AC adapter and plugging it
back in.
Placing your network
receiver for best
performance
For optimal operation, follow these placement recommendations:
• To avoid electrical interference, place the receiver at least 80 cm (31 in.)
away from electrical outlets, wiring and network cabling.
• For best signal propagation, place the receiver in an open area at a
slightly elevated location (i.e., not directly on the ground), about 2
meters (6.5 ft.) high.
Activating your network
receiver The Smart-Vue Network Receiver is a standalone device that requires mains
power for operation. To activate your receiver:
1. Screw the provided antenna onto the network receiver without
forcing it.
2. Place the receiver as described in the previous section, and use the
wall-mount adapter or Velcro® tape to adhere it.
3. Plug the AC adapter into the electrical power outlet or UPS.
Note We highly recommend that you use a UPS for your receiver(s).

Installing drivers and port redirection software
14 Smart-Vue Network Receiver (TCP/IP) Installation Guide Thermo Fisher Scientific
4. Insert the adapter’s AC adapter plug into the network receiver. The
network receiver’s two red LEDs light up for a couple of seconds,
and then one of them turns off.
5. 5. Use the provided RJ-45 Ethernet cable to plug the receiver into
your network.
Configuring the network
receiver as a COM port Although your network receiver actually communicates via TCP/IP, your
computer addresses it through a standard COM port, like a regular serial
device. For this to work, you must redirect the TCP port you configured in
the Configuring receiver IP and serial parameters section to a simulated
COM port using the Lantronix CPR software. Your Smart-Vue Server
software then communicates with the receiver through this simulated COM
port.
Follow these steps to configure port redirection on the Smart-Vue Server.
1. Click on Start ==> Programs ==> Lantronix ==> CPR ==> CPR
Manager.
2. Click on Add/Remove.

Installing drivers and port redirection software
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 15
Figure 6. Choose one available virtual COM port on your computer
3. Point to and click on an available COM port (e.g., Com19) to select
it, and then click on OK. The selected COM port is added to the list
of available COM ports on the left side of the screen.
Note the COM port you chose. You will need that information when
you complete the process and add the new receiver to Smart-Vue Client.

Installing drivers and port redirection software
16 Smart-Vue Network Receiver (TCP/IP) Installation Guide Thermo Fisher Scientific
4. Click on the new port you created (e.g., Com 19), which changes
from red to green.
Figure 7. Click on the new COM port
5. Click on Search for Devices.
Figure 8. Receiver list after running search (devices shown at the
bottom)

Installing drivers and port redirection software
Thermo Fisher Scientific Smart-Vue Network Receiver (TCP/IP) Installation Guide 17
6. In the Device list (bottom part of the screen in Figure 8), right-click
on your new network receiver, and select Add To Settings from the
pop-up menu. This adds the receiver to the Host and TCP Port
fields (next to Service 1) as shown in Figure 9.
Figure 9. Adding the network receiver to the new virtual COM port
7. To keep this connection alive reliably as you use the network
receiver, use your mouse to activate the following options:
• Server Reconnect
• Timeout Reconnect with a value of 0 for Reconnect Limit
• No Net Close
• TCP KeepAlive
8. From the main menu (Figure 9), select Com Port ==> Save Settings
==> Yes (or press Ctrl-S). If you see a Windows message about
hardware installation compatibility, you can click Continue Anyway
to ignore the message.