THOMSON 24HA2S13 User manual

IMPORTANT
Please read this manual carefully before installing and operating the TV.
Keep this manual handy for further reference.
Content
1. Safety Information 3
1.1. Markings on the product 3
1.2. Warning 4
1.3. Wall mounting warnings 4
1.4. Simplied EU declaration of conformity 5
1.5. Apps and performance 5
1.6. Data protection 5
2. Introduction and feet installation 5
2.1. Unpacking and installation 5
3. TV buttons and connections 8
3.1. TV Button 8
3.2. Connections 9
4. Remote Control 10
5. TV Installation 11
6. Initial Setup 12
6.1. Language selection 12
6.2. Quickly set up your TV with your Android TV phone 12
6.3. Google Account Sign in 13
6.4. Terms of Service 14
6.5. Google Services 14
6.6. Play Auto Installs 15
6.7. Pairing Bluetooth Remote 17
6.8. Select Region/Country 18
6.9. Select TV mode (Home/Retail) 18
6.10. Chromecast built-in 19
6.11. TV Channel Setting 19
7. Home 22
8. Settings 24
9. TV Source Settings 25
10. Google Play 26
11. Troubleshooting 27
12. Technicalspecications 28
12.1. Country restrictions 29
12.2. Licences 30
mythomson.com https://tv.mythomson.com/en/Support/FAQs/ https://tv.mythomson.com/Support/Product-Registration/

3
1. Safety Information
In extreme weather (storms, lightning) and long inactivity periods (going on holiday) disconnect the TV
set from the mains.
The mains plug is used to disconnect TV set from the electrical network and therefore it must remain
readily operable. If the TV set is not disconnected electrically from the mains, the device will still draw
power for all situations even if the TV is in standby mode or switched o.
Note: Follow the onscreen instructions for operating the related features.
Important: Please read these instructions fully before installing or operating.
WARNING
This device is intended to be used by persons (including children) who are capable / experienced of
operating such a device unsupervised, unless they have been given supervision or instruction concerning
the use of the device by a person responsible for their safety.
• Use this TV set at an altitude of less than 2000 meters above the sea level, in dry locations and in regions with
moderate or tropical climates.
• The TV set is intended for household and similar general use but may also be used in public places.
• For ventilation purposes, leave at least 10 cm of free space around the TV.
• The ventilation should not be impeded by covering or blocking the ventilation openings with items, such as
newspapers, tablecloths, curtains, etc.
• The power cord plug should be easily accessible. Do not place the TV, furniture, etc. on the power cord. A
damaged power cord/plug can cause re or give you an electric shock. Handle the power cord by the plug, do
not unplug the TV by pulling the power cord. Never touch the power cord/plug with wet hands as this could
cause a short circuit or electric shock. Never make a knot in the power cord or tie it with other cords. When
damaged it must be replaced, this should only be done by qualied personnel.
• Do not expose the TV to dripping or splashing of liquids and do not place objects lled with liquids, such as
vases, cups, etc. on or over the TV (e.g., on shelves above the unit).
• Do not expose the TV to direct sunlight or do not place open ames such as lit candles on the top of or near
the TV.
• Do not place any heat sources such as electric heaters, radiators, etc. near the TV set.
• Do not place the TV on the oor and inclined surfaces.
• To avoid danger of suocation, keep plastic bags out of the reach of the babies, children and domestic animals.
• Carefully attach the feet / stand to the TV. If the stand is provided with screws, tighten the screws rmly to
prevent the TV from tilting. Do not over-tighten the screws.
• Do not dispose of the batteries in re, or with hazardous or ammable materials.
Warning
• Batteries must not be exposed to excessive heat such as sunshine, re or the like.
• Excessive sound pressure from earphones or headphones can cause hearing loss.
ABOVE ALL - NEVER let anyone, especially children, push or hit the screen, push anything into
holes, slots or any other openings in the case.
1.1. Markings on the product
The following symbols are used on the product as a marker for restrictions and precautions and safety instructions.
Each explanation shall be considered where the product bears related marking only. Note such information for
security reasons.
Class II Equipment: This appliance is designed in such a way that it does not require a safety connection
to electrical earth.
This marking indicates that this product should not be disposed with other household wastes throughout
the EU. Please recycle it responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the retailer where the product
was purchased.

4
1.2. Warning
Do not ingest the battery, Chemical Burn Hazard This product or the accessories supplied with the product may
contain a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns
in just 2 hours and can lead to death.
Keep new and used batteries away from children. If the battery compartment does not close securely, stop using
the product and keep it away from children.
If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical
attention.
A television may fall, causing serious personal injury or death. Many injuries, particularly to children, can be
avoided by taking simple precautions such as:
• ALWAYS use feet or stands or mounting methods recommended by the manufacturer of the television set.
• ALWAYS use furniture that can safely support the television set.
• ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
• ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
• ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
• NEVER place a television set in an unstable location.
• NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both
the furniture and the television set to a suitable support.
• NEVER place the television set on cloth or other materials that may be located between the television set and
supporting furniture.
• NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the
television or furniture on which the television is placed.
• The equipment is only suitable for mounting at heights ≤2 m.
If the existing television set is going to be retained and relocated, the same considerations as above should be
applied.
Apparatus connected to the protective earthing of the building installation through the MAINS connection or
through other apparatus with a connection to protective earthing – and to a television distribution system using
coaxial cable, may in some circumstances create a re hazard. Connection to a television distribution system
has therefore to be provided through a device providing electrical isolation below a certain frequency range
(galvanic isolator).
1.3. Wall mounting warnings
• Read the instructions before mounting your TV on the wall.
• The wall mount kit is optional. You can obtain from your local dealer, if not supplied with your TV.
• Do not install the TV on a ceiling or on an inclined wall.
• Use the specied wall mounting screws and other accessories.
Tighten the wall mounting screws rmly to prevent the TV from fall. Do not over-tighten the screws.
Figures and illustrations in this user manual are provided for reference only and may dier from the actual
product appearance. Product design and specications may be changed without notice.
W (mm) H (mm) D (mm) L (mm)
24” 100 100 4 (M4) 6
32” 100 100 6 (M6) 8
40” 200 200 6 (M6) 8
43” 200 200 6 (M6) 8
50” 200 200 6 (M6) 8
55” 200 200 6 (M6) 10
65” 200 200 6 (M6) 10
75” 400 200 8 (M8) 12
85” 500 400 8 (M8) 12
W
H
L
D

5
1.4. SimpliedEUdeclarationofconformity
Hereby, StreamView declares that the radio equipment type product device Smart TV is complying with Directive
2014/53/EU.
1.5. Apps and performance
Download speed depends on your Internet connection. Some apps might not be available in your country
or region. Netix is available in selected countries. Streaming membership is required. More information at
www.netix.com. The availability of the language for Google Assistant depends on Google Voice Search support.
By default the SW of the Thomson TVs is without PVR (recording) function. You can download and install the PVR
function of your choice on the following link. Additional fees may apply.
1.6. Data protection
The application providers and the providers of the services may collect and use technical data and related
information, including but not limited to technical information about this device, system and application software
and peripherals. They may use such information to improve products or to provide services or technologies,
which do not personally identify you. Additionally, some third-party services, already provided in the device or
installed by you after purchasing the product, may request a registration with your personal data. Some services
may collect personal data even without providing additional warnings. StreamView cannot be held liable for a
possible breach of data protection by third-party services.
2. Introduction and feet installation
Thank you for choosing our product. You’ll soon be enjoying your new TV. Please read these instructions carefully.
They contain important information which will help you get the best from your TV and ensure safe and correct
installation and operation.
2.1. Unpackingandinstallation
Take out the feet and the TV from the packing and put the feet onto a table or any other even surface.
• Use a at and rm table or similar even surface that can support the weight of the TV.
• Do not hold the screen panel part.
• Make sure not to scratch or break the TV.
• The feet are marked left and right.

6
4 5
24” - 55”
1 2 3
65” - 85”
1 2 3
85”4x

7
85”
R
R
L
L
40”-75”
R
R
L
L
24”-32”
12
or
R
R
L
L
Your TV is also prepared for a VESA-compliant wall mount bracket. If it is not supplied with your TV, contact your
local dealer to purchase the recommended wall mount bracket.
Holes and measurements for wall mount bracket installation:
W (mm) H (mm) D (mm) L (mm)
24” 100 100 4 (M4) 6
32” 100 100 6 (M6) 8
40” 200 200 6 (M6) 8
43” 200 200 6 (M6) 8
50” 200 200 6 (M6) 8
55” 200 200 6 (M6) 10
65” 200 200 6 (M6) 10
75” 400 200 8 (M8) 12
85” 500 400 8 (M8) 12
W
H
L
D
*For 24" and 32" TV models two dierent
feet installation positions are available.

8
3. TV buttons and connections
Caution:
If you want to connect a device to the TV, make sure that both the TV and the device are turned o
before making any connection. After the connection is done, you can turn on the units and use them.
Do not touch or be close to the HDMI, USB terminals, and prevent electrostatic discharge to disturb
these terminals while in USB operation mode, or it will cause the TV to stop working or abnormal
status.
Note:
The actual position and arrangement of ports may be dierent from model to model.
3.1. TV Button
Press this button in standby mode to turn on / o the TV

9
3.2. Connections
USB
5 V max. 500 mA
HDMI (ARC)
13/18 V 300 mA max
SATELLITE
HDMI AUDIO OUT
Digital optical
LAN
ANTENNA
VIDEOL R
AV IN
Logo
COMMON INTERFACE
Logo
CI+ Modul
*silicone plug
Note: If the model has a CI card slot on its top, a silicone plug for the CI card slot can be found in the accessory
bag (for models without CI card slot, there is no such silicone plug), please insert the silicone plug in to the slot
when the CI card is not in use.

10
4. Remote Control
Standby: Quick Standby / Standby / On
Source/Input: Closes and exits from Live TV Settings menus, exits from any
running application or menu or OSD banner, switches to last set source;
Selecting the inputs of the TV.
0-9 Numeric buttons: Switches the channel in Live TV mode, enters a number or a
letter in the text box on the screen
TEXT Text: Opens and closes teletext (where available in Live TV mode)
SUB Subtitles: Turns subtitles on and o (where available)
Coloured Buttons: Follow the on-screen instructions for coloured button
functions
Home: Opens the Home Screen
INFO Info: Displays information about on-screen content
Settings: Displays Live TV Settings menu (in Live TV mode), displays available setting
options such as sound and picture; In case you have purchased a SW with PVR
(recording) function: upon pressing and holding setting button for 5 seconds, an
additional keyboard with more functions opens in the TV Live app.
Directional buttons: Navigates menus, setting options, moves the focus or
cursor etc., sets record time and displays the subpages in Live TV-Teletext mode
when pressed Right or Left. Follow the on-screen instructions
OK: Conrms selections, enters sub-menus, views channel list (in Live TV mode).
Press 5 sec. to switch the backlight of the remote control on/o
Back/Return: Returns to previous menu screen, goes one step back, closes
open windows, closes teletext (in Live TV-Teletext mode). Exits the playback of
multimedia les and returns to the MMP (Multi Medi Player) overview menu /
Remote pairing
Electronic program guide
Microphone: Activates the Google Assistant
Volume +/-: Control the Sound Volume of the TV.
Mute: Completely turns o the volume of the TV
Programme +/-: Zapping the single TV/radio channels. Scroll the channel list
page by page when the channel list is displayed on the TV screen.
YouTube: Launches the YouTube application
Netix: Launches the Netix application
Prime Video: Launches the Prime Video application
Disney +: Launches the Disney + application
Favourite application: Determination of the Favourite application. Selection of
the Favourite application.
Google Play: Launches the Google Play application
Remote Control pairing: Simultaneously pressing the Back button and the V-
button, activates the pairing mode of the Remote control.

11
5. TV Installation
Set your TV
To put your TV on a rm place which can bear the weight of the TV. To avoid danger, please do not position the
TV near water or heating places (such as light, candle, heating machine), do not block the ventilation at the back
of the TV.
10 cm
10 cm
10 cm
Connect antenna and power
1. Connect the antenna cable to the antenna socket on the back of the TV.
2. Plug in the power cord of your TV (AC 100-240 V~ 50/60 Hz). The TV enters standby mode (red light).
3. Turn on your TV by pressing the power button of the TV or the power button on the remote control.
4. In case you have purchased a TV model with 12 Volt adapter included - use the right port to connect the
adapter to the TV set
13/18 V 300 mA max
SATELLITE ANTENNA
2
4
3
1

12
6. Initial Setup
For the rst initial setup, in-screen setup wizard will guide you through setting up your TV. Please follow the
guide to setup your TV correctly.
6.1. Language selection
Use the up/down buttons to select the system language, then press OK to conrm.
6.2. Quickly set up your TV with your Android TV phone
To connect your Android Smartphone to your TV. Select “Continue”.
• On your Android Phone, open the pre-installed app “Google”
• Type or say “Ok Google, set up my desive”
• Tab the model name on the list
• Note: Press “BACK” to cancel. If you just want to use your TV normally, please select “Skip”.

13
Press the up/down buttons to select WiFi you wish to connect, enter the password and conrm to connect. If you
select Skip, you can set your network later in the settings menu.
6.3. Google Account Sign in
Sign in to get new apps, recommendations, movies, and more from Google.
Use your remote: Use the remote to enter your Google Account and password to sign in to your Google Account.

14
6.4. Terms of Service
By accepting the Google Terms of Service to improve the product experience. Select “Accept” to proceed with
this condition.
6.5. Google Services
Select “Accept” to conrm if you want your location identied on your Android TV and agree to automatically
send diagnostic information to Google to help improve your Google experience.

15
6.6. Play Auto Installs
Select install or un-install the recommended apps and Google apps by using this process. Select “Continue” to
the next page.
Information screens will now appear, you can scroll through setps by press “RIGHT” directional button to continue.

16

17
6.7. Pairing Bluetooth Remote
• Press BACK and VOL - simultaneously on remote control to enter the Bluetooth pairing mode. The indicator
light on remote control will ash when starting the pairing mode.
• Press BACK to skip the pairing mode.

18
6.8. Select Region/Country
Select the country you are using the device in with the directional buttons, then press OK to conrm.
6.9. Select TV mode (Home/Retail)
Please be sure in this step, select “Home” if you are using this TV for use at home. Make sure to conrm once
you have selected “Home”.

19
6.10. Chromecast built-in
Select On/O to make Chromecast built-in available.
6.11. TV Channel Setting
Select Antenna/Cable/Satellite to scan TV channel.
lf you select “Skip”, the channel scan could be performed in menu.

20
Setup completed and Disclaimer Terms