Timespace X500 User manual

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Contents
1. About This Manual..................................................................................................... 1
1.1 DVR Models –identification and distinction ........................................................ 1
1.2 Structure of this manual...................................................................................... 2
2. Quick Start Guide....................................................................................................... 3
2.1 System Overview ................................................................................................ 3
2.1.1 X500/R500 Digital Video/Audio Recording System ............................................. 4
2.1.2 Programming –X301 Reviewer............................................................................ 4
2.1.3 Help Screens......................................................................................................... 5
3. User Guide –X500/R500 Menu System ...................................................................... 7
3.1 Main Menu ......................................................................................................... 9
3.1.1 Normal Recording .............................................................................................. 11
3.1.2 Timer Recording ................................................................................................. 13
3.1.3 Alarm Recording................................................................................................. 15
3.1.4 IP Cameras.......................................................................................................... 27
3.1.5 SD Recording ...................................................................................................... 39
3.1.6 Motion Detection –X500 only........................................................................... 52
3.1.7 Audio Recording ................................................................................................. 59
3.1.8 X500 Audio ......................................................................................................... 60
3.1.9 Recorded Files .................................................................................................... 67
3.1.10 Video Output ...................................................................................................... 69
3.2 Settings Menu................................................................................................... 75
3.2.1 System Settings .................................................................................................. 75
3.2.2 Time and date..................................................................................................... 76
3.2.3 Alarm Inputs/Outputs Menu.............................................................................. 78
3.2.4 Camera Settings ................................................................................................. 79

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3.2.5 File System.......................................................................................................... 82
3.2.6 System Info......................................................................................................... 86
3.2.7 System Security .................................................................................................. 87
3.2.8 Power Options.................................................................................................... 90
3.2.9 Voltage Menu ..................................................................................................... 97
3.2.10 GSensor .............................................................................................................. 98
3.2.11 Vehicle ID.......................................................................................................... 101
3.2.12 Resource Allocation.......................................................................................... 102
3.2.13 Reset................................................................................................................. 105
3.3 External Equipment..........................................................................................109
3.3.1 VLAN ................................................................................................................. 110
3.3.2 VLAN1 (COMMS) .............................................................................................. 111
3.3.3 VLAN2 (IP CAMERAS)........................................................................................ 113
3.3.4 VLAN Scheme ................................................................................................... 114
3.3.5 GPS ................................................................................................................... 115
3.3.6 Remote ............................................................................................................. 117
3.3.7 PTZ Cameras ..................................................................................................... 118
3.3.8 SMTP Email....................................................................................................... 120
3.3.9 CANLink ............................................................................................................ 122
3.4 Advanced Menu...............................................................................................123
3.4.1 Health Page Display.......................................................................................... 124
3.4.2 Service Log........................................................................................................ 125
3.4.3 Load Software/Settings .................................................................................... 127
3.4.4 Save Software/Settings .................................................................................... 128
4. System Information And Security ............................................................................129
4.1 Language Selection...........................................................................................129
4.2 Video Standard - PAL and NTSC ........................................................................129

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4.3 Timespace File System......................................................................................129
4.4 Video Compression ..........................................................................................130
4.5 Audio...............................................................................................................132
4.5.1 X500 Audio ....................................................................................................... 132
4.5.2 R500 Audio ....................................................................................................... 132
4.6 PC Access Precautions ......................................................................................133
4.7 PC Network Access...........................................................................................134
4.8 Watermark and Sequencing .............................................................................135
4.8.1 Watermark ....................................................................................................... 135
4.8.2 Sequencing ....................................................................................................... 135
4.8.3 Watermark / Sequencing Report ..................................................................... 136
5. System Interfaces ...................................................................................................137
5.1 GPS interface ...................................................................................................137
5.2 Remote Operation ( LAN / Wifi / 3G) –Telnet / FTP ..........................................139
5.3 RS232 / TELNET External Control ......................................................................140
5.4 USB Interface Kit ..............................................................................................141
6. Installation Guide ...................................................................................................143
6.1 Safety ..............................................................................................................143
6.2 Environmental .................................................................................................143
6.2.1 Shock And Vibration......................................................................................... 143
6.2.2 EMC .................................................................................................................. 143
6.2.3 Conformity........................................................................................................ 143
6.2.4 Recycling........................................................................................................... 143
6.3 Warnings .........................................................................................................144
6.4 X500/R500 Connections ...................................................................................145
6.4.1 X500/R500 Front Panel .................................................................................... 145

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6.4.2 Reviewer Connector......................................................................................... 146
6.4.3 X500 Rear Interface.......................................................................................... 147
6.4.4 R500 Rear Interface.......................................................................................... 149
6.5 Installation Instructions....................................................................................151
6.5.1 GSensor configuration...................................................................................... 151
6.5.2 Installation Check List (Example)...................................................................... 152
6.5.3 Mechanical Data............................................................................................... 153
6.5.4 Mounting kits ................................................................................................... 155
6.5.5 X500 on Vehicle Mounting Plate...................................................................... 158
6.5.6 R500 on Vehicle Mounting Plate...................................................................... 162
6.5.7 X500 and R500 –Final Mounted Clearances Required.................................... 166
6.5.8 Installation Spare Parts List .............................................................................. 168
7. Service And Maintenance........................................................................................169
7.1 Maintenance....................................................................................................169
7.2 Service And Fail LED .........................................................................................169
7.3 Service Codes...................................................................................................170
8. Software.................................................................................................................173
8.1 X500/R500 Software and Updates....................................................................173
8.1.1 Software Upload............................................................................................... 173
8.1.2 Software Download.......................................................................................... 173
8.1.3 Loading software from PCLink ......................................................................... 174
8.2 PCLink Suite .....................................................................................................176
9. Appendices .............................................................................................................179
APPENDIX 1 –X500 and R500 specifications and technical data ......................................179
APPENDIX 2 –EC conformity certificates.....................................................................182
APPENDIX 3 –Splash Screen ......................................................................................187

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APPENDIX 4 –Tokens / Protocol .................................................................................188

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List of Figures
Figure 1 - X500/R500 Identification and distinction .................................................................. 1
Figure 2 - X500 and R500 - Features and differences ................................................................ 1
Figure 3 X500/R500 Digital Video/Audio Recorder.................................................................... 3
Figure 4 X301 Reviewer ..................................................................................................... 4
Figure 5 - Recording Resource Requirements and IPS Allocation.......................................... 103
Figure 6 - Image quality and bit rates (Analogue (SD) cameras) ........................................... 130
Figure 7 - Network ports ........................................................................................................ 134
Figure 8 - X500/R500 with Reviewer...................................................................................... 146
Figure 9 - X500 Rear Interface................................................................................................ 147
Figure 10 - X500 Connections/Wiring .................................................................................... 148
Figure 11 - R500 Rear Interface.............................................................................................. 149
Figure 12 - R500 Connections/Wiring .................................................................................... 150
Figure 13 - X500 Mechanical Data ......................................................................................... 153
Figure 14 - R500 Mechanical Data ......................................................................................... 154
Figure 15 - Vehicle Mounting System - Mounting Hole Preparation..................................... 155
Figure 16 - Wire Rope Mounts ............................................................................................... 156
Figure 17 - Timespace Vehicle Mounting Plate System parts................................................ 157
Figure 18 –X500 on Vehicle Mounting Plate –(front-back).................................................. 158
Figure 19 - X500 on Vehicle Mounting Plate (left-right) ........................................................ 159
Figure 20 - X500 on Vehicle Mounting Plate (side)................................................................ 160

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Figure 21 - X500 on Vehicle Mounting Plate –open.............................................................. 161
Figure 22 - X500 on Vehicle Mounting Plate –closed............................................................ 161
Figure 23 - R500 on Vehicle Mounting Plate (front-back) ..................................................... 162
Figure 24 - R500 on Vehicle Mounting Plate (left-right)........................................................ 163
Figure 25 - R500 on Vehicle Mounting Plate (side)................................................................ 164
Figure 26 - R500 on Vehicle Mounting Plate –open ............................................................. 165
Figure 27 - R500 on Vehicle Mounting Plate - closed ............................................................ 165
Figure 28 - X500 on Vehicle Mounting Plate –final mounted clearance (front) ................... 166
Figure 29 - X500 on Vehicle Mounting Plates - final mounted clearance (side).................... 166
Figure 30 - R500 on Vehicle Mounting Plates - final mounted clearance (front) .................. 167
Figure 31 - R500 on Vehicle Mounting Plates - final mounted clearance (side).................... 167

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List of Abbreviations
Abbreviation
Meaning
AUX
Auxiliary
bps
Bits per second
CAN
Controller Area Network
CD
Compact Disk
CE
European Conformity
COM
Communication (port)
COMMS
Communications
DVR
Digital video recorder
EEC
European Economic Community
EMC
Electro-magnetic compatibility
EMG
Emergency (EMG Splash Screen)
FAT
File Allocation Table
FMS
Fleet Management System
FTP
File Transfer Protocol
FPS
Frames Per Second
GB
Gigabytes
GMT
Greenwich Mean Time
GND
Ground
GPS
Global positioning System
GSM
Global system (or standard) for mobile
HDD
Hard Disk Drive
HR
Hour
IP
Internet Protocol
IPS
Images per second
kHz
Kilohertz
KPH
Kilometres Per Hour
LAN
Local Area Network
LED
Light-Emitting Diode

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MAC
Media Access Control
MB
Megabytes
MBR
Master Boot Record
MED
Medium
mics
Microphones
MIN
Minute
MPH
Miles Per Hour
NTSC
The television broadcasting system used in North America and Japan
OSD
On-screen display
ONVIF
Open Network Video Interface Forum
PAL
Phase Alternating Line
PC
Personal Computer
PCB
Printed Circuit Board
PoE
Power over Ethernet
PTZ
Pan Tilt Zoom (camera)
RES
Resolution
RH
Relative Humidity
RMS
Root Mean Square
RTSP
Real Time Streaming Protocol
s
Second
SD
Secure Digital (card)
SDHC
Secure Digital High Capacity
SEC
Second
SMART
Self-Monitoring, Analysis and Reporting Technology
SMS
Short Message System
TB
Terabyte
TCP
Transmission Control Protocol
UK
United Kingdom
URL
Uniform Resource Locator (address of specific website or file on the internet)
USA
United States of America
USB
Universal Series Bus (cable system)

x
UTC
Co-ordinated Universal Time
V
Volts
VOR
Voice Operated Recording
Vrms
Root-mean-square Voltage
W
Watts
WiFi
Wireless local area network

X500 and R500 Instruction Manual Chapter 1 –About This Manual
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1. About This Manual
This manual contains the information required for the installation and operation of the Timespace
Technology X500 and R500 Digital Video Recorders (DVRs).
The X500 and R500 DVRs utilise the same software. The software menus are therefore largely the
same, and are covered in the same section of this manual (User Guide –X500/R500 Menu System).
Where there are differences in the menu screens/settings, different screenshots will be given for the
X500 and the R500 and the options/settings explained accordingly.
However there are differences between the X500 and the R500 in number and type of cameras,
number and type of audio connections etc. The photographs, diagrams, connection details and
installation instructions in this manual are therefore specific to either the X500 or R500 and are
labelled as such.
1.1 DVR Models –identification and distinction
The X500 and the R500 have identical front panels, other than the X500/R500 DVR model labelling.
X500 Digital Video Recorder
R500 Digital Video Recorder
Figure 1 - X500/R500 Identification and distinction
A summary of the main feature differences between the X500 and the R500 is below:
Feature
X500
R500
Analogue (SD) video inputs
4
4
IP Video inputs
4 (PoE)
4 (non PoE)
Video outputs
2
1
Audio inputs
1 standard + 4 High Quality
1 standard quality
Alarms in
6
10
Built in camera power/connector
No
Yes (GX12 4-way)
Motion Detection
Yes, IP and analogue
No
Figure 2 - X500 and R500 - Features and differences

X500 and R500 Instruction Manual Chapter 1 –About This Manual
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1.2 Structure of this manual
This manual is divided into the following sections:
(Chapter 1 –About this manual)
Chapter 2 –Quick Start Guide
Chapter 3 –User Guide –X500/R500 Menu System
Chapter 4 –System Information and Security
Chapter 5 –System Interfaces
Chapter 6 –Installation Guide
Chapter 7 –Service and Maintenance
Chapter 8 –Software
Appendices
Where text in the body of the manual is shown in CAPITALS, this relates to one of the menu choices
in the DVR menu system, eg MAIN MENU > NORMAL RECORDING.
Within the User Guide section of the Manual, links from menus to other menus or sub-menus are
given as hyperlinks.
Detailed technical information can be found in the Appendices, along with certificates of conformity
and type approval.

X500 and R500 Instruction Manual Chapter 2 –Quick Start Guide
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2. Quick Start Guide
2.1 System Overview
X500/R500 DIGITAL VIDEO / AUDIO RECORDER
REMOVABLE, SHOCK MOUNTED
HARD DISK CARTRIDGE
REMOVABLE SD CARD FOR DUAL
RECORDING & DOWNLOAD (OPTIONAL)
X500/R500 with
X301 REVIEWER / PROGRAMMER
Figure 3 X500/R500 Digital Video/Audio Recorder
X500 DIGITAL VIDEO/AUDIO RECORDING SYSTEM

X500 and R500 Instruction Manual Chapter 2 –Quick Start Guide
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2.1.1 X500/R500 Digital Video/Audio Recording System
The X500 and R500 are digital video/audio surveillance recorders (DVRs) for use in covert, portable
and mobile applications.
Recordings are made on a removable hard disk cartridge inserted in the DVR. Optionally, recordings
can be simultaneously written to a removable SD card.
The recordings can be accessed by connecting the cartridge to a PC using the USB interface kit or
cartridge station (both available from Timespace). Timespace PCLink application is a proprietary
reading and archiving software package used to review the recordings.
The Timespace X301 Reviewer is used to program the menu settings on the DVR, to check camera
views, to playback footage and to list the recorded files on the installed Hard Disk Cartridge.
The DVR’s integral GSensor records the vehicle’s movement for the X, Y & Z axes.
2.1.2 Programming –X301 Reviewer
The DVR is configured using a tiered menu system. The menu system is accessed using the X301
Reviewer (pictured below).
Figure 4 X301 Reviewer
To enter the Menu System press any of the four MENU arrow buttons.
To exit the Menu System or to move back up a level press the MENU EXIT button.
See the separate X301 Reviewer manual at www.tspace.co.uk for detailed information on the
Reviewer’s functions / controls, including PTZ controls.

X500 and R500 Instruction Manual Chapter 2 –Quick Start Guide
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2.1.3 Help Screens
Each page on the DVR menu system has an associated Help screen which describes the features on
that page.
Pressing the HELP key on the Reviewer front panel will display the Help page. Use the UP/DOWN
arrow keys to scroll through each help page.
The help pages included on the DVR are intended as a quick reference with more detailed
descriptions contained in this manual.

X500 and R500 Instruction Manual Chapter 3 –User Guide –X500/R500 Menu System
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3. User Guide –X500/R500 Menu System
The DVR is configured using a tiered menu system. There are two top level menus through which all
features and settings are configured.
The MAIN MENU relates to the recording functions, files and video output:
The SETTINGS MENU is where the DVR and any connected equipment are configured:

X500 and R500 Instruction Manual Chapter 3 –User Guide –X500/R500 Menu System
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A help system is included and can be displayed for each menu by pressing the HELP key on the
Reviewer.
Navigation of the menu system is by using the arrow keys on the Reviewer.
All menu configuration items are changed instantly with the exception of the following which require
a reboot:
VIDEO STANDARD –switching between PAL/NTSC.
BAUD RATE –changing the baud rate for GPS, GSensor and RS232.
LANGUAGE FILE –when loading a language file from the hard disk cartridge.