Tisira TDW14X User manual

www.tisira.com
SERVICE MANUAL
14 PLACE // DISHWASHER
TDW14X, TDW14W
DISCLAIMER // THE INFORMATION CONTAINED IN THIS SERVICE MANUAL IS INTENDED
FOR LICENSED PERSONNEL ONLY. PLEASE CONTACT ARISIT FOR FUTHER INFORMATION
[AUST] 1300 762 219 [NEW ZEALAND] 09 306 1020
Version 3.3

tisira | TDW14X, TDW14W pg 1/23
CAUTION
DISCONNECT POWER BEFORE SERVICING
Rated voltage / frequency 220-240V AC / 50Hz
Current Max 10A
Installation Freestanding
Place setting 14
Product dimensions (W x D x H) 600 x 600 x 850mm
Product weight: 45kg
Door nish Stainless Steel, White
Control Electronic
Rated power 1850W
Hot water connection Max 60°C
Water pressure 0.04 - 1.00MPa
Operating time (Normal) 113 mins
Water consumption (Normal) 13.7L
Water supply ow rate 4.0L/min
Delay start function YES
Program Cycle Selection Information Description of
Cycle
Detergent
Pre/Main
Running
Time
(min)
Energy
(kWh)
Water
(L)
Intensive
For the heaviest soiled loads, such
as pots, pans, casserole dishes and
dishes that have been sitting with
dried food on them for a while.
Pre-wash(40ºC)
Main wash(55ºC)
Rinse 1
Rinse 2
Hot rinse(65ºC)
Drying
5/27.5g
(or 3 in 1) 150 1.35 20.0
Heavy
For heavy soiled loads, such as
pots, plates, glasses and lightly
soiled pans. Standard daily cycle.
Main wash(60ºC)
Rinse 1
Rinse 2
Hot rinse(65ºC)
Drying
5/27.5g
(or 3 in 1) 135 1.25 16.0
Normal
For normally soiled loads,
such as pots, plates, glasses
and lightly soiled pans.
standard daily cycle.
Main wash(45ºC)
Rinse
Hot rinse(50ºC)
Drying
5/27.5g
(or 3 in 1) 113 0.83 13.7
Rinse
For dishes that need to be rinsed
and dried only.
Pre-wash
Hot rinse(70ºC)
Drying
- 67 0.85 8.0
Rapid
A shorter wash for lightly soiled
loads that do not need drying.
Main wash(40ºC)
Hot rinse(50ºC) 20g 50 0.60 8.0
Soak
To rinse dishes that you plan to
wash later on that day Pre-wash - 8 0.07 4.0

Exploded View
tisira | TDW14X, TDW14W pg 2/23

Exploded View
tisira | TDW14X, TDW14W pg 3/23

Exploded View
tisira | TDW14X, TDW14W pg 4/23

Exploded View
tisira | TDW14X, TDW14W pg 5/23

Exploded View
tisira | TDW14X, TDW14W pg 6/23

Exploded View
tisira | TDW14X, TDW14W pg 7/23

Exploded View
tisira | TDW14X, TDW14W pg 8/23

Parts List
tisira | TDW14X, TDW14W pg 9/23
ID PART NUMBER DESCRIPTION
1 2499000.100 External Door (White)
2499000.101 External Door (Grey 8C)
6 2499000.500 Wiring
7 2499000.900 Inner Door Bitumen
8 2499000.001 Hinge Assembly
9 2499000.200 Lower Seal Holder
10 2499000.400 Lower Seal of Inner Door
11 2499000.102 Inner Door
12 2499000.401 Detergent Dispenser
14 2499000.901 Tub Gasket
17 2499000.103 Middle Front Crosspiece
18 2499000.402 Plastic Cover
19 2499000.403 Overow Float
20 2499000.404 Overow Holder
21 2499000.501 Overow Microswitch
22 2499900.902 Hose Clamp (OTK500)
23 2499000.002 Sump Assembly
24 2499000.405 Block for Draining Pump
25 5499000.502 Draining Pump
26 2499000.406 Sump Seal
27 2499000.407 Sump Deector
28 2499000.503 Temperature Sense Organ
29 2499000.408 Seal for Turbidity Sensor
30 2499000.700 Overow Hose
31 2499000.409 Overow Launder
34 2499000.410 Front Bracket of Guide Rail
40 2499000.411 Air Breaker Nut
41 2499000.412 Water Inlet Nut
42 2499000.413 Hole Plug
43 2499000.903 Screw for Guide
44 2499000.414 Guide Wheels
45 2499000.415 Guide Holder
46 2499000.416 Seal for Guide
47 2499000.701 Rubber Tube for Heater
48 2499000.904 Hose Clamp (OTK381)
49 2499000.504 Heating Unit
50 2499000.702 Inlet Rubber Duct for Washing Pump
51 2499000.905 Hose Clamp (OTK396)
52 2499000.906 Motor Damping Rubber
53 2499000.417 Washing Pump Bracket

Parts List
tisira | TDW14X, TDW14W pg 10/23
ID PART NUMBER DESCRIPTION
54 2499000.505 Main PCBA
55 2499000.418 PCB Box
61 2499000.104 Right Side Panel (White)
2499000.105 Right Side Panel (Grey 8C)
2499110 Right Side Panel (Silver SC-06002S)
62 2499000.506 Washing Pump
63 2499000.907 Hose Clamp (OTK361)
64 2499000.703 Outlet Rubber Duct for Washing Pump
66 2499000.704 Pressure Hose
67 2499000.908 Hinge Line
70 2499000.909 Pressure Switch
71 2499000.910 Door Spring
72 2499000.419 Air Breaker
73 2499000.420 Seal for Air Breaker
74 2499000.911 Collar
75 2499000.201 Door Lock Hook
76 2499000.202 Clasp Holder
77 2499000.106 Reinforcing Support
79 2499000.912 Water Breaker
80 2499000.705 Inlet Hose for Water Breaker
81 2499000.913 Hose Clamp (OTK192)
82 2499000.914 Flowmeter
83 2499000.706 Inlet Hose for Flowmeter
84 2499000.915 Hose Clamp (OTK175)
85 2499000.916 Adjustable Foot
86 2499000.421 Foot Rest
87 2499000.507 Water Inlet Valve
93 2499000.508 Power Filter
94 2499000.422 Plastic Base
95 2499000.424 Damping Tray for Inner Tub
96 2499000.509 Power Cord
100 2499000.426 Holder for Water Pipe
101 2499000.707 Draining Hose
102 2499000.423 Pipe Holder
103 2499000.708 Inlet Hose
104 2499000.917 Tub Deadening
105 2499000.425 Back Roof
2499490 Back Roof (Silver SC-06002S)
106 2499000.427 Top Panel Holder
108 2499000.107 Top Panel
2499112 Top Panel (Silver SC-06002S)
109 2499000.428 Front Roof
2499491 Front Roof (Silver SC-06002S)
111 2499000.918 Tub Top Bitumen

Parts List
tisira | TDW14X, TDW14W pg 11/23
ID PART NUMBER DESCRIPTION
112 2499000.919 Tub Band Bitumen
113 2499000.429 Upper Rear Crosspiece
114 2499000.108 Pad for Upper Rear Crosspiece
120 2499000.920 Rubber tack for Inner Pipe
121 2499000.430 Top Nozzle Bracket
123 2499000.431 Pipe Casing
124 2499000.432 Lower Sprayer Assembly
125 2499000.433 Coarse Filter
126 2499000.434 Inner Pipe
127 2499000.435 Micro Filter
128 2499000.436 Filter Support
129 2499000.437 Flat Filter
130 2499000.438 Watershed
131 2499000.439 Seal for Watershed
132 2499000.003 Fork Shelf
133 2499000.921 Screw for Fork Shelf
134 2499000.440 Fork Shelf Wheels
135 2499000.441 Left Bracket for Fork Shelf
136 2499000.203 Top Basket Guide
137 2499000.443 Top Basket Guide Block
138 2499000.922 Cutlery Rack Bracket
139 2499000.442 Right Bracket for Fork Shelf
142 2499000.923 Hexagonal Cap Nut
143 2499000.109 Left Side Panel (White)
2499000.110 Left Side Panel (Grey 8C)
2499109 Left Side Panel (Silver SC-06002S)
150-154 + 159 2499941 Upper Sprayer Pipe Holder Assembly
150 2499000.444 Upper Sprayer Pipe Holder
151 2499000.445 Matching Seal
152 2499000.446 Matching Piece
153 2499000.447 Upper Sprayer Pipe
154 2499000.448 Upper Sprayer Assembly
156 2499000.449 Basket Wheel Holder
157 2499000.450 Wheels of Upper Basket
158 2499000.924 Upper Basket
159 2499000.452 Block for Upper Sprayer
160 2499000.926 Cup Rack
161 2499000.451 Wheels of Lower Basket
162 2499000.925 Lower Basket
164 2499000.453 Basket Guide Rear Block
165 2499000.454 Basket Guide Front Block
166 2499000.204 Upper Basket Guide

Parts List
tisira | TDW14X, TDW14W pg 12/23
ID PART NUMBER DESCRIPTION
168 2499000.004 Door Lock Assembly
169 2499000.455 Dispenser Holder
172 2499000.456 Power Button
2499492 Power Button (Silver SC-06002S)
173 2499000.510 Display PCBA
174 2499000.457 Plastic Handle (White)
2499416 Plastic Handle (Grey 8C)
2499486 Plastic Handle (Silver SC-06002S)
183 2499000.458 Control Panel (White)
2499000.459 Control Panel (Grey 8C)
2499489 Control Panel (Silver SC-06002S)
191 2406401 Control Panel Display Cover (Silver SC-06002S)
193 2499000.460 Baseboard (White)
2499000.461 Baseboard (Grey 8C)
2499488 Baseboard (Silver SC-06002S)

Wiring Diagram
tisira | TDW14X, TDW14W pg 13/23
Inlet Valve
Dispenser Valve
Pressure Switch
Over Flow
Door
TS
Rinse
TS
Flow Meter
+5V
Pressure switch
CN5
+5V
Door
Pressure switch

tisira | TDW14X, TDW14W pg 14/23
FILTERING SYSTEM
The lter is used to avoid the big remnants
and other sundries getting inside the
pump. Sometimes, an extra deposit of
residues can obstruct the water ow.
The lter system consists of a coarse
lter, a at (Main lter) and a micro lter
(ne lter).
1. Flat lter - Food and debris will be
trapped by a jet on the lower spray arm.
2. Coarse lter - Big debris, such as bone
and glass that could clog the drain will
be trapped in the coarse lter.
3. To remove an item caught in this lter,
gently squeeze the tabs on the top of this
lter and lift it out.
4. Micro lter - This lter holds soil and
food residue in the sump area and
prevents it from being redeposited on
the dishes during a cycle.
•Inspect the lters for obstructions every
time the dishwasher has been used.
•By unscrewing the coarse lter, you can
remove the lter system. Remove any
food remnants and clean the lters under
running water.
STEP 1 // Rotate the coarse lter anti-
clockwise, lter, and then lift it up;
STEP 2 // lift the at lter up
Repeat the steps in reverse to reinstall the
ltering system.
FILTER ASSEMBLY
The lter assembly should be cleaned once
a week with a brush. Then, reassemble the
lter parts as shown in the gures above
and reinsert the assembly in the dishwasher,
positioning in its seat and pressing downward.
Improper replacement of the lter may reduce
the performance level of the appliance and
damage dishes and utensils.
WARNING // Never run the dishwasher
without the filters in place.
2
1
3
1
2

tisira | TDW14X, TDW14W pg 15/23
CLEANING THE SPRAY ARMS
It is necessary to clean the spray arms
regularly to ensure efcient operation of
the spray arm jets and bearings.
To remove the spray arms, screw off the nut
clockwise to take out the washer on top of
the spray arm and remove the arm. Wash
the arms in warm soapy water and use a
soft brush to clean the jets. Rinse thoroughly
and replace.
CLEANING THE DISHWASHER
To clean the exterior and rubber parts of the
dishwasher, do not use solvents or abrasive
cleaning products. Use only a cloth and
warm soapy water. To remove spots or
stains from the surface of the interior, use
a cloth dampened with water and a little
white vinegar, or a cleaning product made
specically for dishwashers.
AFTER EVERY WASH
After every wash, leave the door slightly
ajar so that moisture and odours are not
trapped inside.
REMOVE THE PLUG
Before cleaning or performing maintenance,
always remove the plug from the socket.
WHEN YOU GO ON HOLIDAY
When you go on holiday, it is recommended
that you run a wash cycle with the dishwasher
empty and then remove the plug from the
socket, turn off the water supply and leave
the door of the appliance slightly ajar. This
will help the seals last longer and prevent
odours from forming in the appliance.
TO REMOVE SPOTS FROM
GLASSWARE:
1. Take out all metal utensils out of the
dishwasher.
2. Do not add detergent.
3. Choose the longest cycle.
4. Start the dishwasher and allow it to run for
about 18 to 22 minutes, then it will be in
the main wash.
5. Open the door to pour 2 cups of white
vinegar into the bottom of the dishwasher.
6. Closethedoorandletthedishwashercomplete
the cycle. If the vinegar does not work: Repeat
as above, except use 1/4 cup (60 ml)of citric
acid crystals instead of vinegar.
MOVING THE APPLIANCE
If the appliance must be moved, try to
keep it in the vertical position. If absolutely
necessary, it can be positioned on its back.
SEALS
One of the factors that cause odours to
form in the dishwasher is food that remains
trapped in the seals. Periodic cleaning with
a damp sponge will prevent this.

tisira | TDW14X, TDW14W pg 16/23
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dishes and
atware not
clean
Improper program
Improper basket
loading
Select a stronger programme
Make sure that the action of the detergent dispenser and spray arms are not
blocked by large dishware.
Cloudiness
on glassware
Combination of soft
water and too much
detergent
Use less detergent if you have soft water and select a shortest cycle to
wash the glassware and to get them clean.
Yellow or
brown lm
on inside
surfaces
Tea or coffee stains Using a solution of 1/2 cup of bleach and 3 cups of warm water to remove the
stains by hand.
WARNING // You have to wait for 20 minutes after a cycle to let the heating
elements cool down before cleaning interior; otherwise, burns will happen.
Iron deposits in water
can cause an overall
lm
You have to call a water softener company for a special lter.
White lm
on inside
surface
Hard water minerals To clean the interior, use a damp sponge with dishwasher detergent
and wear rubber gloves. Never use any other cleaner than dishwasher
detergent for the risk of foaming or suds
The
detergent
dispenser
lid cannot
be closed
properly
Clogged detergent
residue is blocking the
catch
Clean the detergent from the catch.
Detergent
left in
dispenser
cups
Dishes block detergent
cups
Re-loading the dishes properly.
Black or gray
marks on
dishes
Aluminum utensils have
rubbed against dishes
Use a mild abrasive cleaner to eliminate those marks.
Dishwasher
leaks
Overll dispenser or
rinse aid spills
Be careful not to overll the rinse aid dispenser. Spilled rinse aid could
cause oversudsing and lead to overowing. Wipe away any spills with a
damp cloth.
Dishwasher isn’t level Make sure the dishwasher is level.
Stained tub
interior
Detergent with
colorant was used
Make sure that the detergent is the one without colorant.
WARNING! // If overflow occurs, turn off the main water supply before calling a
service. If there is water in the base pan because of an overfill or small leak, the water
should be removed before restarting the dishwasher.
TROUBLESHOOTING TABLE

tisira | TDW14X, TDW14W pg 17/23
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dishwasher
doesn’t run
Fuse blown, or the
circuit breaker acted
Replace fuse or reset circuit breaker. Remove any other appliances
sharing the same circuit with the dishwasher.
Power supply is not turned
on
Make sure the dishwasher is turned on and the door is closed securely.
Make sure the power cord is properly plugged into the wall socket.
Water pressure is low Check that the water supply is connected properly and the water is
turned on.
Drain pump
doesn’t stop
Overow The system is designed to detect an overow. When it does, it shuts off
the circulation pump and turns on the drain pump.
Noise
Some audible sounds
are normal
Sound from detergent cup opening.
Utensils are not secure in
the baskets or something
small has dropped into
the basket
To ensure everything is secured in the dishwasher.
Motor hums Dishwasher has not been used regularly. If you do not use it often,
remember to set it to ll and pump out every week, which will help keep the
seal moist.
Suds in the
tub
Improper detergent Use only the special dishwasher detergent to avoid suds.If this occurs,
open the dishwasher and let suds evaporate. Add 1 gallon of cold water to
the tub. Close and latch the dishwasher, then start the “soak” wash cycle to
drain out the water... Repeat if necessary.
Spilled rinse agent Always wipe up rinse agent spills immediately.
ERROR CODES
CODES MEANINGS POSSIBLE CAUSES
E1 Door open The door is opened when the dishwasher is operating
E2 Water inlet Water inlet malfunction
E3 Water drainage Water drainage malfunction
E4 Temperature sensor Temperature sensor malfunction
E5 Overow/leakage Overow occurs/Water leakage occurs
E6 Water leakage Water leakage occurs
E7 Heating element Abnormal heating
TROUBLESHOOTING TABLE

tisira | TDW14X, TDW14W pg 18/23
Y
E2 Malfunction
The
tap is
open?
Y
Pressure
switch is
OK?
Y
CN3-3 short
and open
circuit?
Y
Flower
meter is
ok?
CN4-1 and
CN4-3 short or
open circuit?
Y
Replace PCB
Maintenance
record
N
Replace
Pressure
switch
N
Replace
Flower
meter
N
Replace
control wire
NPower on
N
E2?
N
WATER INLET MALFUNCTION

tisira | TDW14X, TDW14W pg 19/23
N
E3
The drain
pipe is
blocked?
Y
CN3-10 and
drain pump
short or open
circuit?
Y
The drain
pump is
OK?
Y
The
pressure
switch is
OK?
The centure
wire is ok?
Y
Replace PCB
Maintenance record
N
Replace
control
wire
N
Replace
pressure
switch
NReplace
centure
wire
N
Y
N
Replace
drain
pump
Power on
Power on
E3?
Y
WATER DRAINAGE MALFUNCTION