Tobii Dynavox TD I Series User manual

TD I-Series
User's Manual
TD I–13
TD I–16

User's ManualTD I-Series
Version1.0
2023-03-20
All rights reserved.
Copyright © Tobii Dynavox AB (publ)
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form, by any means
(electronic, photocopying, recording, or otherwise) without the prior written permission of the publisher.
Copyright protection claimed includes all forms and matters of copyrightable material and information allowed by
statutory or judicial law or hereafter granted, including without limitation, material generated from the software programs
which are displayed on the screen such as screen displays, menus, etc.
The information contained in this document is proprietary to Tobii Dynavox. Any reproduction in part or whole without
prior written authorization by Tobii Dynavox is prohibited.
Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective
owners. The publisher and the author make no claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher and the author assume no
responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or
from the use of programs and source code that may accompany it. In no event shall the publisher and the author be
liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly
by this document.
Content subject to change without notice.
Please check Tobii Dynavox website.
www.TobiiDynavox.com for updated versions of this document.
Contact Information:
Tobii Dynavox AB
Karlsrovägen 2D
182 53 Danderyd
Sweden
[phone]
Tobii Dynavox LLC
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203
USA
[phone]
Tobii Dynavox Ltd.
Sheffield Technology Parks
Cooper Buildings
Arundel Street
Sheffield S1 2NS
United Kingdom
[phone]
Tobii Dynavox (Suzhou) Co. Ltd
Unit 11/12, Floor 3, Building B, No.5 Xinghan Street, SIP,
Suzhou
P.R.China 215021
[phone]
The following products are protected by U.S. Patents 7,572,008, 6,659,611, 8,185,845 and 9,996,159:
● TD I–13 Device Identifier: 7340074601998
● TD I–16 Device Identifier: 7340074602001
You can locate the Type of TD I-Series device on the label on the back side.

Table of Contents
1 Introduction....................................................................................................................... 7
1.1 Explanation of Admonitions ................................................................................................ 7
1.2 Symbols and Markings........................................................................................................ 7
1.3 Intended Use....................................................................................................................... 9
1.3.1 Intended User Profile ......................................................................................... 9
1.3.2 Additional Information ........................................................................................ 9
1.3.3 Portable Use ...................................................................................................... 10
1.3.4 Mounted Use...................................................................................................... 10
1.4 Package Contents............................................................................................................... 10
2 Safety................................................................................................................................. 12
2.1 Avoiding Hearing Damage .................................................................................................. 13
2.2 Temperature ....................................................................................................................... 13
2.3 Power Supply and Batteries................................................................................................ 13
2.4 Mounting ............................................................................................................................. 14
2.5 Emergency.......................................................................................................................... 14
2.6 Infrared................................................................................................................................ 14
2.7 Epilepsy .............................................................................................................................. 14
2.8 Electricity............................................................................................................................. 15
2.9 Software.............................................................................................................................. 15
2.10 Child Safety......................................................................................................................... 15
2.11 Environmental Control ........................................................................................................ 15
2.12 Eye Gaze ............................................................................................................................ 15
2.13 Third Party .......................................................................................................................... 15
3 Overview of the TD I–13 and TD I–16.............................................................................. 16
3.1 Key Features....................................................................................................................... 16
3.2 Product Layout.................................................................................................................... 16
3.2.1 The TD I–13 and TD I–16 .................................................................................. 16
3.2.2 Ports, Sensors and Device Buttons ................................................................... 17
3.3 Preinstalled Software .......................................................................................................... 19
4 Batteries in the Device ..................................................................................................... 20
4.1 Batteries.............................................................................................................................. 20
4.2 Charging the TD I-Series .................................................................................................... 20
4.2.1 The Status LED Behavior................................................................................... 20
4.3 Changing the Battery .......................................................................................................... 20
5 Using the Device............................................................................................................... 22
5.1 Starting the Device.............................................................................................................. 22
5.1.1 First Start Up ...................................................................................................... 22
5.1.1.1 Local Account.................................................................................. 22
5.1.1.1.1 What is a local offline account in Windows? .............. 22
5.1.1.2 Creating a Local User Account........................................................ 22

5.1.1.3 Tobii Dynavox Configuration ........................................................... 23
5.1.2 Password Information ........................................................................................ 23
5.2 Shutting Down the Device................................................................................................... 23
5.3 Using Eye Gaze .................................................................................................................. 23
5.3.1 Positioning.......................................................................................................... 24
5.3.2 Tips for Outdoor Usage...................................................................................... 24
5.3.3 Track Box ........................................................................................................... 24
5.3.4 Track Status ....................................................................................................... 25
5.3.5 Eye Tracking Settings (Application) ................................................................... 26
5.3.5.1 The Calibration Tab......................................................................... 26
5.3.5.1.1 Manage Profiles ......................................................... 26
5.3.5.1.2 Create New Profile ..................................................... 27
5.3.5.1.3 Calibration Results ..................................................... 27
5.3.5.1.4 Test Calibration .......................................................... 28
5.3.5.1.5 Calibration .................................................................. 29
5.3.5.2 The Activation Tab .......................................................................... 31
5.3.5.2.1 Gaze Settings............................................................. 31
5.3.5.2.2 Gaze & Switch Settings.............................................. 31
5.3.5.3 The Feedback Tab .......................................................................... 32
5.3.5.4 The General Tab ............................................................................. 33
5.3.5.4.1 Wake-on-Gaze®......................................................... 33
5.3.5.4.2 Off-Screen Menu ........................................................ 34
5.3.5.4.3 Show TD Control Shortcut.......................................... 34
5.3.5.4.4 Logs............................................................................ 34
5.4 Using Windows Hello .......................................................................................................... 34
5.4.1 Setup Windows Hello ......................................................................................... 35
5.5 Using the Stand Adjustable Base ....................................................................................... 35
5.6 Using the Partner Window .................................................................................................. 36
5.7 Using the Cameras ............................................................................................................. 37
5.8 Using the Programmable IR Remote Control ..................................................................... 37
5.9 Adjusting the Volume .......................................................................................................... 37
5.10 Adjusting the Sound............................................................................................................ 37
5.11 Tobii Dynavox Hardware Settings....................................................................................... 37
5.11.1 Adaptive Buttons ................................................................................................ 38
5.11.1.1 Triangle Button................................................................................ 38
5.11.1.2 Square Button ................................................................................. 38
5.11.1.3 Volume Buttons............................................................................... 38
5.11.1.3.1 Enabling Volume Buttons ........................................... 38
5.11.1.3.2 Disabling Volume Buttons .......................................... 39
5.11.2 Eye Tracker ....................................................................................................... 39
5.11.2.1 Eye Tracking ................................................................................... 39
5.11.2.1.1 Enabling Eye Tracking ............................................... 39
5.11.2.1.2 Disabling Eye Tracking............................................... 39
5.11.2.2 Eye Tracking Settings ..................................................................... 39
5.11.3 Sound ................................................................................................................ 40
5.11.3.1 Enabling Automatic Headphone Jack Detection ............................. 40
5.11.3.2 Disabling automatic Headphone Jack Detection............................. 40
5.11.4 Switches ............................................................................................................ 40
5.11.4.1 Enabling a Connected Switch ......................................................... 41
5.11.4.2 Disabling a Connected Switch......................................................... 41
5.11.4.3 Select Action for Switch 1 and/or Switch 2...................................... 41
5.11.5 Touch & Gestures ............................................................................................. 41
5.11.5.1 Edge Swipe ..................................................................................... 41

5.11.5.1.1 Enabling Edge Swipe ................................................. 41
5.11.5.1.2 Disabling Edge Swipe ................................................ 42
5.11.5.2 Lock Screen .................................................................................... 42
5.11.5.2.1 Enabling Lock Screen ................................................ 42
5.11.5.2.2 Disabling Lock Screen................................................ 42
5.11.6 Product Key ....................................................................................................... 42
5.11.7 System & Diagnostics ....................................................................................... 43
5.12 Reset the Device................................................................................................................. 43
6 Product Care ..................................................................................................................... 46
6.1 Temperature & Humidity ..................................................................................................... 46
6.1.1 General Use - Operating Temperature .............................................................. 46
6.1.2 Transportation and Storage ............................................................................... 46
6.2 Cleaning of the Device........................................................................................................ 46
6.3 Placement ........................................................................................................................... 46
6.4 Transporting the Device...................................................................................................... 47
6.5 Disposing of the Device ...................................................................................................... 47
6.6 Disposing of Batteries ......................................................................................................... 47
Appendix
A Support, Warranty, Training Resources and Trouble-shooting................................... 48
A1 Customer Support............................................................................................................... 48
A2 Warranty ............................................................................................................................. 48
A3 Training Resources............................................................................................................. 48
A4 Trouble-shooting Guide ...................................................................................................... 48
A4.1 If the TD I-Series does not Power up ................................................................. 48
A4.2 How do I carry out a Power Reset on the TD I-Series? ..................................... 49
A5 What do I do if the Status LED Blinks Red Three Times when I Try to Start the TD I-
Series?................................................................................................................................
49
B Compliance Information .................................................................................................. 50
B1 FCC Statement ................................................................................................................... 50
B1.1 For P15B Equipment.......................................................................................... 50
B1.2 For Portable Devices.......................................................................................... 50
B2 Radio Wave Exposure and Specific Absorption Rate (SAR) Information ........................... 50
B3 Industry Canada Statement ................................................................................................ 51
B4 CE Statement...................................................................................................................... 51
B5 Directives and Standards.................................................................................................... 52
C Computer Device States of Operation and LED Status ................................................ 53
D Technical Specifications.................................................................................................. 55
D1 Standard TD I-Series .......................................................................................................... 55
D2 Device Power Adapter ........................................................................................................ 56
D3 Battery pack ........................................................................................................................ 56
D4 Eye Tracker......................................................................................................................... 56
E Maximum Allowed Temperature ..................................................................................... 58

F Approved Accessories..................................................................................................... 59
G Local Certification Partners............................................................................................. 60

TD I-Series I-13/I-16 User's Manual v.1.0-en-US 1 Introduction 7
1 Introduction
Thank you for purchasing a TD I-Series device!
To ensure the optimal performance of this product, please take the time to read this manual carefully.
The TD I-Series device is available in two different sizes: the TD I–13 with a 13.3" screen and the TD I–16 with a 15.6"
screen. The TD I-Series is an Eye Gaze device but can be ordered without the Eye Gaze function.
This User’s Manual covers:
● The TD I-Series device, models TD I–13 and TD I–16.
● The Eye Gaze functions
1.1 Explanation of Admonitions
In this manual we use six (6) levels of admonitions as follows:
The Note symbol is used for notifying the user of something important or of something that needs special attention.
The Tips symbol is used for notifying the user of something they might not have thought of.
The Caution symbol is used to inform of something that could cause harm to, or malfunction of, the equipment.
The Warning symbol is used to inform of something in which there is a conceivable risk of harm to the user if the
Warning is ignored.
The High Volume symbol is used to inform of something that can cause damage to hearing.
The High Temperature symbol is used to inform of surface temperature conditions that may cause injury or
discomfort.
1.2 Symbols and Markings
This section provides information about the symbols that are used on the TD I-Series, its accessories or packaging.
Symbol or Markings Description
USB 3.0 Port.
Stand-by.
SW1
3.5 mm Switch port 1.
SW2
3.5 mm Switch port 2.
Power Connector.
Head phone jack 3.5 mm.

81 Introduction TD I-Series I-13/I-16 User's Manual v.1.0-en-US
Symbol or Markings Description
Dispose of in accordance with your country's requirements for electronic waste.
CE is the abbreviation of the European Communities and this mark tells customs officials
in the European Union that the product complies with one or more of the EC Directives.
The UKCA (UK Conformity Assessed) marking is a UK product marking that is used for
goods being placed on the market in Great Britain (England, Wales and Scotland). It
covers most goods which previously required the CE marking.
This mark is a certification mark employed on electronic products manufactured or sold in
the United States which certifies that the electromagnetic interference from the device is
under limits approved by the Federal Communications Commission.
Regulatory mark which represent compliant Russia, Kazakhstan, Belarus regulatory
requirement.
The Mark indicates compliance of electronic appliances such as IT and Audio/Video
Equipment with NOM (Normas Oficiales Mexicanas) standards for safety in Mexico.
Japanese certification for electrical/electronic appliances and components.
The Technical Conformity Mark is a proof that the radio equipment conforms to the
technical regulations specified in the Radio Law in Japan. Only valid for TD I–16.
Conforms to relevant Japanese EMC requirements. Only valid for TD I–16.
IC
IC is the abbreviation of the Industry Canada and this mark tells customs officials in
Canada that the product complies with one or more of the Canadian standards.
UL Classification Marks for Canada and the United States.
Recognized component mark for Canada and the United States.
Follow Instructions for Use.
Recyclable material.
Recyclable material in Taiwan.
Conforms to relevant Australian EMC requirements.
Manufacturer.
Reference number.

TD I-Series I-13/I-16 User's Manual v.1.0-en-US 1 Introduction 9
Symbol or Markings Description
Serial Number.
Safety Class II equipment (reinforced insulation).
This mark shows the pin out polarity on the AC/DC Power Adapter.
Enclosure ingress protection code per IEC 60529.
China Compulsory Certificate.
The most recognized International Safety mark. This safety listing signifies that the
product was tested to IEC60601–1.
China RoHS compliance.
RoHS directive compliance.
Unique Device Identifier.
Medical Device Marking.
1.3 Intended Use
The TD I-Series is intended primarily as a speech generating device. The TD I-Series is intended to provide, and act as,
a compliment for everyday communication for people who have challenges in their ability to speak due to injury, disability
or illness. This intended use is reflected in design features such as long-lasting batteries, superior sound quality, high
durability and alternative input methods including Tobii Eye tracking.
Contraindication: The TD I-Series device should never be, for the user, the only means of communicating
important information.
In case of failure of the TD I-Series device, the user cannot communicate using it.
1.3.1 Intended User Profile
The Primary Users of the TD I-Series TD I–13 and TD I–16 are those individuals who, due to physical, language, and/or
cognitive conditions, require an AAC device for Speech. It is appropriate for users of all ages.
1.3.2 Additional Information
The TD I-Series is an Augmentative and Alternative Communication (AAC) product, a purpose-built Speech Generating
Device (SGD) designed to provide to its users increased communication ability and greater independence. The TD I-
Series is intended primarily to provide, and act as, a compliment to everyday communication for people who have
challenges in their ability to speak due to injury, disability or illness. This intended use is reflected in design features such
as long lasting batteries, superior sound quality, high durability, built-in environmental control and alternative input
methods.

10 1 Introduction TD I-Series I-13/I-16 User's Manual v.1.0-en-US
The TD I-Series is a device with an optional Tobii Eye Tracker and a capacitive touch screen for touch access. The
device is intended to be used on a mounting arm, or standing upright on an appropriate surface. In addition to eye gaze
and touch, the device can be operated through switch scanning, mouse, keyboard, or a combination thereof.
The TD I-Series is designed primarily for face-to-face communication and secondarily for long distance communication,
and computer access. The TD I-Series allows the user to communicate via text or symbols to generate text-to-speech or
play back recorded messages for face-to-face communication. The user can also display their messages on the
outwards facing display on the back of the device. The TD I-Series allows users to compose text messages (SMS) and
e-mails through adapted interfaces or access third party apps and services for online communication, such as Skype or
Facebook.
With the TD I-Series, users have the freedom and flexibility provided via the Microsoft® Windows environment.
The TD I-Series meets the definition for medical equipment; and is registered as a Class I medical device with the
Swedish Medical Products Agency, and as Class II durable medical equipment with the US FDA. The TD I-Series is
available in two sizes (13.3 and 15.6); and is available as a dedicated (locked) Speech Generating Device. The TD I-
Series device does not sustain or support life. In case of failure of the TD I-Series device, the user should have a low-
tech backup solution for communication.
1.3.3 Portable Use
A portable TD I-Series can be used in two (2) different positions.
● Upright orientation
● Mounted (see section 1.3.4 Mounted Use, page10)
Upright Orientation
1.3.4 Mounted Use
The mounting plate on the device connects to Connect IT/REHAdapt mounts. If using a Daessy mount, an adapter plate
is needed.
1.4 Package Contents
It is recommended to keep the original packaging materials for the TD I-Series.
If the device needs to be returned to Tobii Dynavox for warranty-related issues or repair, it is beneficial that the
original packaging or equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing
material around the device.
Note: Due to Joint Commission regulations, any shipping materials (including boxes) sent to Tobii Dynavox must
be discarded.
The items below are included with your TD I-Series package:
● 1 Device (13.3ʺ or 15.6ʺ)
● 1 Adjustable Base
● 1 Eye Tracker (built in)
● 1 Mounting plate for Connect IT/REHAdapt (mounted)