Togo POWER PIONEER 500 User manual

Empower Your Life, Empower Your World
PIONEER 500 Power Station
USER MANUAL
DC USB
AC
AC OUT AC OUT
QC 3.0
QC 3.0
QC 3.0
USB-PD
12V 10A
12-28V
INPUT
500W 461Wh
PIONEER500
AC Pure sine wave

To ensure safe operation and service of the meter, read and understand all instructions.
Failure to follow all instructions may result in severe injury or property damage.
The loss caused by wrong use of PIONEER 500 is not covered by our Warranty.
Please FULLY charge PIONEER 500 as soon as possible when delivered.
Due to the longtime of transportation and storage, Batteries of PIONEER 500 may go to
sleep mode.
Plug your PIONEER 500 into the wall over 10 minutes will active the batteries again.
If charging doesn't work, please ask our customer service [e-mail] for help.
IMPORTANT SAFETY INFORMATION
CHARGE NOW
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Notice:
Note that when turning on the AC Button but not use the outlets, there may be some watts of
AC outputs shown in the LCD. That' s a normal display caused by the no-load discharge.
It is recommended that turning off the output button(s) when not in use.

Wireless Charger
Flashlight
AC Outlets
G:
H:
I :
Cigarette Lighter Output
DC Outputs
LCD Screen Display
A:
B:
C:
USB-A & USB-C Outputs
LED Lighting
E:
DC Input
F:
D:
H
I
FEATURE DETAILS
E
A
B
D
F
G
C
2
DC USB
AC
AC OUT AC OUT
QC 3.0
QC 3.0
QC 3.0
USB-PD
12V 10A
12-28V
INPUT
500W 461Wh
PIONEER500
AC Pure sine wave

BUTTON FEATURE
USB Outputs Power ON/OFF Button
DC Outputs Power ON/OFF Button
Power ON/OFF Button
A:
B:
C:
AC Outlets Power ON/OFF Button
LED Lighting & Flashlight ON/OFF Button
E:
D:
E
A
B
C
D
3
DC USB
AC
AC OUT AC OUT
QC 3.0
QC 3.0
QC 3.0
USB-PD
12V 10A
12-28V
INPUT
500W 461Wh
PIONEER500
AC Pure sine wave

FUNCTION BUTTONS
POWER ON/OFF BUTTON is the master switch. Press POWER ON/OFF BUTTON to activate
the DC/USB/AC BUTTONS.
Press POWER ON/OFF BUTTON to shut down the output(s) when not in use.
A: POWER ON/OFF
The DC output ports will NOT function until the DC OUTPUTS POWER ON/OFF BUTTON is
pressed to activate. Press DC OUTPUTS POWER ON/OFF BUTTON to shut down the output(s)
when not in use.
The USB-A output port and USB-C output port will NOT function until the USB OUTPUTS
POWER ON/OFF BUTTON is pressed to activate.
Press USB OUTPUTS POWER ON/OFF BUTTON to shut down the output(s) when not in use.
The AC Outlets will NOT function until the AC OUTLETS POWER ON/OFF BUTTON is
pressed to activate.
Press AC OUTLETS POWER ON/OFF BUTTON to shut down the output(s) when not in use.
Press ON/OFF Button A before charging. Press NO/OFF Button to shut down the ouput.
B: DC OUTPUTS POWER ON/OFF
C: USB OUTPUTS POWER ON/OFF
D: AC OUTLETS POWER ON/OFF
E: LED LIGHTING & FLASHLIGHT
F: WIRELESS CHARGER
4
Press LED LIGHTING & FLASHLIGHT BUTTON once to turn on the flashlight, press it
again to turn on the LED LIGHTING.
Press LED LIGHTING & FLASHLIGHT BUTTON over 3 seconds to turn on the SOS mode.

LCD FEATURES
DETAILS DISPLAYED ON LCD
B
D
C
AHE
F G
Remaining Usage Time
Output Power
Charging Time
Input Power
Battery Level
E:
F:
G:
A:
B:
C:
D:
Low Voltage Warning
Temperature Warning
Battery Level: The battery level is provided by the percentage of battery charge
corresponding to the number of bars and percentage displayed.
PLEASE BE AWARE that this value can adjust multiple times as the energy draw changes
from the connected devices. This is evident during the initial activation of ports with a
connected device.
RECOMMENDED back to charge the PIONEER 500 when battery indicates less than 20%.
Note that when you first plug in a power source, whether it's a solar panel or a wall charger,
the PIONEER 500 may take a minute to detect and adjust its charge circuitry before it starts
drawing power from the source.
Remaining Charging Time: The PIONEER 500 can provide remaining charging time in
hours and minutes. Level accuracy of the amount of charge time left in PIONEER 500
based on the current output level.
Input Status: The PIONEER 500 can provide input energy in watts.
Remaining Usage Time: The PIONEER 500 can provide remaining usage time in hours and
minutes. Level accuracy of the amount of usage time left in PIONEER 500 based on the
current input level.
Output Status: The display will provide the total output watts of the DC ports, Cigarette Lighter
Port, USB-A, USB-C and AC Outlet(s).
Low Voltage Warning: If the Low Voltage Warning indicator is on, please recharge the power
station.
Temperature Indicator: The Temperature Indicator lights on means the battery temperature
of PIONEER 500 is too low/high. All function of input and output will be stopped until the
battery temperature returns to the working range.
Low Battery Alarm: The "TO EMPTY" Light on means the battery is lower than 20% and you
should recharge it as soon as possible to make the battery lifetime service longer.
5
H: Low Battery Alarm

GENERAL SPECIFICATIONS
ACCESSORIES
Power Outputs
Charging Input
8mm PV Input: 16-22V
8mm DC Input: 12-28V, 100W Max
AC Outlets: 2x 120V, 60Hz 500W, 1000W surge
Cigarette Lighter Port: 1x 12V/10A
DC Ports: 2x 12V/10A
USB-A Ports: 3x 5V/9V/12V, up to 3A, total 54W Max
USB-C Port: 1x 5V/9V/12V/15V/20V, 3A, 60W Max
Wireless Charger: 1x 10W
LED Light Power: 0.5W Lighting + 1W Flashlight
Battery: 18650 Lithium Battery
Capacity: 461Wh (22.2V 20.8Ah)
Dimensions: L290 x W201 x H200 mm
Weight: 13.4lb (6.1kg)
Charging Temperature: 32 to 104°F (0 to 40°C)
Discharging Temperature: 14 to 104°F (-10 to 40°C)
• User Manual
• 110V AC Wall Plug
Power Adapter
• 18V with MC4
Connector Cable
• 12V Car Charger
Cable
6
Model: PIONEER 500

HOW TO CHARGE
WHAT IT POWERS
Laptops (41.4Wh) 32" TV(60W)
DJ Drone(89.2Wh)Mini Fridge(40W)
Gopro (5.9Wh)
CPAP without heated
humidifier (15W)
Smartphone(10Wh) Switch(16Wh)
+ MORE
Floodlight(4W)
RECOMMEND TO DISCONNECT THE PIONEER 500 WHEN FULLY CHARGED.
From Solar Charger
From Car Port 12V
From Wall Charger 110 - 240V
depending on solar conditions
7
DC USB
AC
AC OUT AC OUT
QC 3.0
QC 3.0
QC 3.0
USB-PD
12V 10A
12-28V
INPUT
500W 461Wh
PIONEER500
AC Pure sine wave

OPERATING INSTRUCTIONS
POWERING / CHARGING DEVICES
Connect the provided AC Wall Power Adapter to Input Port, and allow PIONEER 500 to fully
charge prior to use. When charging, the LCD Screen will be illuminated, and the LCD display
will show battery level, PIONEER 500 is fully charged when it shows 100%.
It is recommended to FULLY charge PIONEER 500 every 3 months to maintain the health of the
battery pack.
Select the type of outputs required by pressing the DC/USB/AC OUTPUT ON/OFF BUTTON.
The output ports will NOT function until the appropriate button(s) is pressed to activate the ports.
When output port(s) is activated, the indicator on the button will illuminate green, indicating
that the output(s) are active, and the LCD display will turn on and provide details on the
charging output.
The LCD Screen will automatically shut down when no outputs are activated.
Automatically turn off AC Outlets power.
• The indicator light of LCD Screen still illuminated.
• DC Outputs Status still the same status as usual.
Check the input charge cable. The ports will be efficient when the input charge cable meets the
specification outlined in the GENERAL SPECIFICATIONS section.
• Only charge PIONEER 500 with provided AC wall power adapter.
The advanced battery management system of the PIONEER 500 allows it to charge a connected
device via DC outputs & USB outputs & AC output while charging the PIONEER 500.
Press the ON/OFF BUTTON(s) to shut down the output(s) when not in use.
PASS-THROUGH CHARGING
OVERLOAD CONDITION
If an overload condition occurs on the OUTPUT ports, PIONEER 500 will:
Do the following:
CHARGING PIONEER 500
8

CLEANING
STORAGE
MAINTENANCE
DISPOSAL/RECYCLE
Be sure that PIONEER 500 is disconnected from all input power sources and output devices.
Use a clean, dry, soft-lint-free cloth to wipe it down. Remove any debris, dirts, or other blockages
on both side vents. When cleaning debris from the side vents, do not allow the debris, dirts,
or other blockages to enter the body of PIONEER 500.
If storaging for more than 1 month, charge completely before storage and recharge approximately
every 3 months to avoid full discharge and possible damage. Storing indoor, in cold temperatures,
mild humidity, and away from direct sunlight (See GENERAL SPECIFICATIONS section).
Leaving in a vehicle or other confined spaces in extremely hot temperatures can lead to
decreased service life, overheating, and fire. Extreme cold conditions below specific storage
range can also harm PIONEER 500 performance and service life. Keep away from corrosion
chemicals and gases. After taking out of storage, visually inspect to make sure PIONEER 500
and all accessories look satisfactory. This increase reviews the intake and exhaust side vents
to ensure they are clear of debris. Allow PIONEER 500 to return to ambient conditions before
recharging or charging other devices.
Recharge as needed. There are no pre-designated intervals at which to recharge as long as
the PIONEER 500 is being used regularly. Avoid discharging completed on a regular basis,
as this can impact overall life. Periodically inspect all ports and wall chargers for any debris,
dirt, damage, and corrosion. DO NOT attempt to fix it. DO NOT cover the PIONEER 500 with
towels, clothing, or other items. Regularly observe if the side vents are collecting dirt or dust,
and clean following cleaning procedures noted in manual.
Do not place equipment and its accessories in the trash. Items must be appropriately disposed
of in accordance with local regulations. See local goverment laws for additional information.
DO NOT use abrasive cleaners or solvents.
DO NOT use compressed air to clean side cooling vents, as this will force foreign particles
into the internal circuitry.
To avoid the risk of electrical shock, DO NOT use metal objects to clean ports.
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TROUBLESHOOTING
Transportation: PIONEER 500 complies with all legal requirements for the transport of dangerous
goods. The capacity of the lithium battery pack exceeds 100Wh. Based on international
standards, if PIONEER 500 is transported by airplane, it must be transported by IATA standard
packaging. IATA instructions and labeling requirements and the relevant declarations must be
completed.
Ensure that the DC/USB/AC output ports are activated by pressing the DC/USB/AC OUTPUT
ON/OFF BUTTON(S) for the port(s) in use.
• Confirm the connected device is suitable for the PIONEER 500 by reviewing the outputs
specifications provided in the GENERAL SPECIFICATIONS section.
• Confirm PIONEER 500 is charged by reviewing the Battery Level.
• Verify the watt data displayed on the LCD Screen for an overload condition.
Confirm that the wall plug power adapter's cord is inserted fully into the DC Input .
• Confirm that the AC wall plug power adapter is the charger provided with PIONEER 500.
• If the input does not comply with the requirements located in the GENERAL SPECIFICATIONS
section, the Low Watt range 0 to 10 may be displayed on INPUT STATUS of LCD screen.
* Please charge PIONEER 500 when you get it. Long time storage PIONEER 500 will cause failure
to start. Try charging for more than ten minutes to restart it. If none of these attempts work, you
can contact customer service for help.
PIONEER 500 WILL NOT CHARGE OR OPERATE CONNECTED DEVICES:
PIONEER 500 WILL NOT BE CHARGED:
USINGTIPS
CAUTIONS
Not permitted on aircrafts.
To preserve the battery lifespans, please use
and recharge at least once every three months.
Avoid dropping.
Do not disassemble.
Use original or certified charger and cables.
Avoid extreme temperature. Please dispose of batteries and electronic
goods by local regulations.
It’s not waterproof, do not expose to liquids.
10

WARNINGS
The warnings in this manual cannot cover all possible conditions or situations that
could occur.
Using the PIONEER 500 with common sense and caution. Always be aware of the
environment and ensure that the PIONEER 500 is used in a safe and responsible manner.
DO NOT use the PIONEER 500 over its output rating. Overload outputs above rating may result
in a risk of fire or injury to persons, even though we have built-in overload protection.
DO NOT use the PIONEER 500 or AC Wall plug power adapter if it is damaged or has been
modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire,
explosion, or risk of injury.
DO NOT subject to vibration, impacts, or drops. Secure the PIONEER 500 during transport.
The housing may not show signs of damage, but internal components may have been
compromised. It is advisable to replace it if any such severe events occur.
DO NOT expose the PIONEER 500 to moisture, rain, or snow.
DO NOT charge, use or store the PIONEER 500 in a bathroom or an area exposed to rain
or moisture.
DO NOT leave children or the persons, who with reduced physical/sensory or mental
capabilities/or lack of experience and knowledge, along with the PIONEER 500 unless they
have been given supervision or instruction concerning use of it by a person responsible
for their safety.
DO NOT attempt to repair the PIONEER 500 or AC Wall plug power adapter.
There are no user-serviceable components inside.
DO NOT handle the PIONEER 500 with wet hands.
DO NOT place the PIONEER 500 on its side or upside down while in use or storage.
If rust, odor, overheating, or other abnormal circumstances are observed, stop using and
contact customer service.
Children should be supervised to ensure that they DO NOT play with the PIONEER 500 alone.
The PIONEER 500 is only used for the emergency power station. It cannot replace the standard
AC or DC power of household appliances or digital the PIONEER 500.
Keep away from high voltage electrical fields.
Risk of fire and burns. DO NOT open, crush, heat above 104°F (40°C) or incinerate.
Use of a power supply, charger, or cable not recommended or sold by portable battery
manufacturers may result in a risk of fire or injury to persons.
Should fluid from the inside of the PIONEER 500 come in contact with your skin or clothing,
wash the affected areas with tap water.
The accessories included in the box should only be used with the PIONEER 500.
KEEP PIONEER 500 AWAY FROM PETS.
11

FREQUENTLY ASKED QUESTIONS
WARRANTY
STATEMENT
TogoPOWER provides a limited warranty for the original consumer purchaser, which covers the
TogoPOWER the products from defects in workmanship and material under consumer for 12
months from the date of purchase. In order to establish the start date of the warranty period,
the sales receipt from the first consumer purchase, or other reasonable documentary proof
is required TogoPOWER’s warranty does not apply to (i) any the porduct that is misused,
abused, modified,damaged by accident, or used for anything other than normal consumer use
as authorized in TogoPOWER’s current the product literature, or (ii) any the product purchased
through an online auction house.
To know more and obtain warranty service, contact our customer service team at
[e-mail] .
© Copyright TogoPOWER. All rights reserved. All trademarks cited herein are the property
of their respective owners.
The information contained herein is subject to change without notice. The only warranties for
TogoPOWER the products and services are outlined in the warranty statements accompanying
such the products and services. TogoPOWER shall not be liable for technical or editorial errors
or omissions contained herein.
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322 Paseo Tesoro, Walnut, CA 91789
1-855-801-0798
[e-mail]
www.togopower.com
CONTACT US