Toshiba BA400 Series User manual

TOSHIBA Bar Code Printer
BA400 Series
Key Operation Specification
1st Edition: February 26, 2019
2nd Edition May 16, 2019
3rd Edition Jul 12, 2019
4th Edition Aug 09,2019
5th Edition Oct 02, 2019

Table of Contents
Page
1SCOPE.......................................................................................................................................1
2OUTLINE....................................................................................................................................1
3OPERATION PANEL..................................................................................................................1
4OUTLINE OF EACH MODE........................................................................................................2
4.1 ONLINE MODE............................................................................................................................... 2
4.2 Threshold setting mode.................................................................................................................. 2
4.3 RFID Analyze mode ....................................................................................................................... 2
4.4 Information mode............................................................................................................................ 2
4.5 USER MODE.................................................................................................................................. 2
4.6 SYSTEM MODE............................................................................................................................. 3
4.7 DOWNLOAD MODE ...................................................................................................................... 3
4.8 AUTO CONFIGURATION MODE .................................................................................................. 3
5GENERAL VIEW OF KEY OPERATION ....................................................................................4
6ONLINE MODE ..........................................................................................................................7
6.1 KEY FUNCTION............................................................................................................................. 7
6.1.1 Online Mode Screen .......................................................................................................................7
6.1.2 Help Screen ....................................................................................................................................8
6.1.3 Manual Threshold Setting Screen...................................................................................................8
6.2 LED FUNCTION............................................................................................................................. 8
6.3 LCD FUNCTION............................................................................................................................. 8
6.4 ONLINE MODE SCREEN.............................................................................................................. 9
6.4.1 Online Mode Screen Example ........................................................................................................9
6.4.2 Icon ...............................................................................................................................................10
6.4.3 Online Mode Screen Transition and Operation Example..............................................................12
6.5 HELP SCREEN ............................................................................................................................ 13
6.5.1 Explanation of Help Screen...........................................................................................................13
6.5.2 Help Screen Transition and Operation Example...........................................................................14
6.6 MANUAL THRESHOLD SETTING .............................................................................................. 15
6.6.1 Outline of Threshold setting..........................................................................................................15
6.6.2 Threshold Setting Operation Example..........................................................................................16
6.7 RFID Analyze Mode ..................................................................................................................... 20
6.7.1 Outline of the RFID Calibration.....................................................................................................20
6.7.2 RFID Calibration Operation Example............................................................................................20
6.8 INFORMATION MODE................................................................................................................. 21
6.8.1 Outline of the Information Mode....................................................................................................21
6.8.2 Information Mode Operation Example..........................................................................................22
6.8.3 Information Mode Print Sample ....................................................................................................23
6.9 LCD MESSAGES AND LED INDICATIONS................................................................................ 24
7DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND USER SYSTEM MODE
32

7.1 LIST BOX WITH SCROLLBAR.................................................................................................... 32
7.2 VALUE SETTING SCREEN......................................................................................................... 35
7.3 INFORMATION SCREEN............................................................................................................ 37
7.4 SENSOR ADJUSTMENT SCREEN............................................................................................. 38
7.5 TEMPERATURE DISPLAY SCREEN.......................................................................................... 39
8SYSTEM MODE .......................................................................................................................40
8.1 OUTLINE OF THE SYSTEM MODE............................................................................................ 40
8.2 REFLECTING THE SYSTEM MODE SETTINGS TO THE PRINTER ....................................... 41
8.3 RESET.......................................................................................................................................... 41
8.4 DIAGNOSTIC ............................................................................................................................... 41
8.4.1 MAINTENANCE COUNTER.........................................................................................................42
8.4.2 AUTO DIAGNOSTIC.....................................................................................................................64
8.4.3 HEAD CHECK...............................................................................................................................71
8.4.4 BD Address...................................................................................................................................71
8.5 SET PARAMETERS..................................................................................................................... 72
8.5.1 MEDIA LOAD................................................................................................................................73
8.5.2 FEED KEY ....................................................................................................................................73
8.5.3 MOVE TO TEAROFF....................................................................................................................74
8.5.4 FW/BK ACT. .................................................................................................................................74
8.5.5 PRE PEEL OFF ............................................................................................................................74
8.5.6 BACK FEED SPEED.....................................................................................................................76
8.5.7 AUTO HEAD CHECK....................................................................................................................76
8.5.8 RIBBON NEAR END.....................................................................................................................76
8.5.9 PAPER/RBN END.........................................................................................................................76
8.5.10 CALIBRATE..................................................................................................................................78
8.5.11 POWER SAVE TIME....................................................................................................................80
8.5.12 CODE PAGE.................................................................................................................................80
8.5.13 ZERO FONT .................................................................................................................................80
8.5.14 CTRL CODE .................................................................................................................................80
8.5.15 PEEL OFF STATUS .....................................................................................................................81
8.5.16 KANJI CODE.................................................................................................................................81
8.5.17 EURO CODE ................................................................................................................................81
8.5.18 MAXICODE SPEC........................................................................................................................81
8.5.19 CUT MODE...................................................................................................................................81
8.5.20 MULTI LABEL...............................................................................................................................82
8.5.21 FEED LENGTH.............................................................................................................................82
8.5.22 TOTAL LENGTH...........................................................................................................................82
8.5.23 FEED ADJ.....................................................................................................................................83
8.5.24 CUT ADJ.......................................................................................................................................84
8.5.25 BACK ADJ.....................................................................................................................................87
8.5.26 X ADJUST.....................................................................................................................................88
8.5.27 X ADJ. METHOD ..........................................................................................................................88
8.5.28 HEAT ENERGY TYPE..................................................................................................................88
8.5.29 TONE ADJ. <T>............................................................................................................................89
8.5.30 TONE ADJ. <D>............................................................................................................................90
8.5.31 RIBBON TORQUE........................................................................................................................90
8.5.32 FRONT RIBBON MOTOR ............................................................................................................90
8.5.33 REAR RIBBON MOTOR...............................................................................................................91

8.5.34 PEEL OFF TORQUE ....................................................................................................................91
8.6 TEST PRINT................................................................................................................................. 92
8.6.1 PRINT CONDITION......................................................................................................................92
8.6.2 SLANT LINE (1DOT) ....................................................................................................................94
8.6.3 SLANT LINE (3DOT) ....................................................................................................................95
8.6.4 CHARACTERS .............................................................................................................................96
8.6.5 BARCODE ....................................................................................................................................97
8.6.6 NON-PRINTING............................................................................................................................97
8.6.7 FACTORY TEST...........................................................................................................................97
8.6.8 AUTO PRINT (TRANS.)................................................................................................................98
8.6.9 AUTO PRINT (REFL.)...................................................................................................................98
8.7 SENSOR....................................................................................................................................... 99
8.7.1 TEMPERATURE...........................................................................................................................99
8.7.2 ADJUSTMENT..............................................................................................................................99
8.7.3 THRESHOLD LEVEL..................................................................................................................101
8.8 RAM CLEAR............................................................................................................................... 102
8.8.1 NO RAM CLEAR.........................................................................................................................102
8.8.2 MAINTE.CNT CLEAR.................................................................................................................102
8.8.3 PARAMETER CLEAR.................................................................................................................103
8.8.4 INITIAL SETTING.......................................................................................................................109
8.9 INTERFACE ............................................................................................................................... 112
8.9.1 LAN/WLAN..................................................................................................................................112
8.9.2USB.............................................................................................................................................115
8.9.3 RS-232C .....................................................................................................................................116
8.9.4 CENTRONICS ............................................................................................................................117
8.9.5 EXP.I/O.......................................................................................................................................117
8.9.6 BLUETOOTH..............................................................................................................................117
8.9.7 KB I/F..........................................................................................................................................118
8.10 RFID............................................................................................................................................ 119
8.10.1 TEST...........................................................................................................................................119
8.10.2 MODULE.....................................................................................................................................120
8.10.3 RETRY........................................................................................................................................122
8.10.4 UHF SETTING............................................................................................................................124
8.10.5 OTHER........................................................................................................................................128
8.10.6 CARRIER SENSE.......................................................................................................................130
8.11 RTC............................................................................................................................................. 131
8.11.1 DATE TIME.................................................................................................................................131
8.11.2 BATTERY CHECK......................................................................................................................131
8.11.3 RENEWAL..................................................................................................................................131
8.12 FACTORY TEST ........................................................................................................................ 132
8.12.1 PANEL TEST..............................................................................................................................132
8.12.2 KEY TEST...................................................................................................................................134
8.13 BASIC......................................................................................................................................... 135
8.13.1 BASIC .........................................................................................................................................135
8.13.2 FILE MAINTENANCE .................................................................................................................135
8.13.3 TRACE........................................................................................................................................135
8.13.4 SYSTEM PROGRAM..................................................................................................................135
8.14 XML............................................................................................................................................. 135
8.15 LCD PANEL................................................................................................................................ 136

8.15.1 LCD LANGUAGE........................................................................................................................136
8.15.2 DISPLAY.....................................................................................................................................136
8.15.3 CONTRAST ................................................................................................................................137
8.16 PASSWORD............................................................................................................................... 137
8.16.1 PASSWORD...............................................................................................................................137
9USER SYSTEM MODE........................................................................................................... 139
9.1 OUTLINE OF USER SYSTEM MODE....................................................................................... 139
9.2 EXIT............................................................................................................................................ 139
9.3 SET PARAMETERS................................................................................................................... 140
9.4 DETECTION LEVEL................................................................................................................... 140
9.5 SYSTEM TOOLS........................................................................................................................ 140
9.6 DUMP ......................................................................................................................................... 141
9.7 LOG............................................................................................................................................. 141
9.8 ISSUE CONTROL...................................................................................................................... 142
9.9 SHOW ISSUE CONDITION....................................................................................................... 143
9.10 RESET........................................................................................................................................ 144
10 DOWNLOAD.......................................................................................................................145
11 AUTO CONFIGURATION MODE........................................................................................148
11.1 Outline of the Auto Configuration Mode..................................................................................... 148
11.2 Preparation for USB Memory..................................................................................................... 148
11.3 Auto Configuration File............................................................................................................... 149
11.3.1 Format.........................................................................................................................................149
11.3.2 Model Information .......................................................................................................................149
11.3.3 Display Message.........................................................................................................................149
11.3.4 Firmware File to be downloaded.................................................................................................149
12 POWER SAVE FUNCTION................................................................................................. 150
COPYRIGHT©2019 TOSHIBA TEC Corporation All rights reserved

1
1 SCOPE
This specification describes key operations using the keys and the LCD of the BA400 series general-purpose bar
code printers.
2 OUTLINE
Key operations are different depending on the printer mode: Online mode in which operations are carried out
through the keys and error messages are displayed while the printer is connected to the host such as a PC, and
the system mode in which self-diagnosis and setting of various parameters are performed.
This specification describes the key operation procedures with the printer keys and the LCD.
The names of the keys and LCD messages used in this specification are written in English
3 OPERATION PANEL
Graphic LCD
ERROR LED
PAUSE key
RESTART key
ONLINE LED
FEED key

2
4 OUTLINE OF EACH MODE
This chapter describes the outline of each mode supported by the printer. Refer to each chapter for detailed
information.
Also, in the case of operation using a USB memory, it is not necessary to insert a USB memory in advance and it
may be inserted immediately before the operation to be used.
4.1 ONLINE MODE
This mode is mainly used by users (operators).
The label or tag can be issued in the online mode. When an error occurs, the help function shows the cause
of the error, troubleshooting, and recovery from the error. The threshold setting, described below, is also a
part of the online mode.
4.2 Threshold setting mode
Threshold setting mode is provided to correct a print failure with pre-printed media.
When using pre-print label, print start positions may not be detected correctly with the usual media sensor
threshold, depending on the ink type. Such error can be prevented by setting the threshold just for the
pre-printed media to be used. Since the threshold setting value is stored in the non-volatile memory, it is
unnecessary to set the threshold again as long as the same pre-print media is used.
4.3 RFID Analyze mode
In the RFID calibration mode, the distance to the optimum tag write/read position and AGC value required
for properly writing/reading data on/from RFID tags are obtained through a calibration, the obtained values
are set on the printer automatically, and they are reflected in the printer operation.
To write/read data on/from RFID tags with the bar code printer, it was necessary to manually set a
distance to the write/read position and an AGC value, used for detecting the target tag, with @003
command and in the system mode. However, these are automatically done in the RFID calibration mode.
4.4 Information mode
In the information mode, the total feed amount counted during feed and printing operations is displayed on
the LCD or printed in units of centimeter and inch.
Printing of the feed amount is performed on request.
4.5 USER MODE
The user system mode is accessible from the online mode. This mode contains the menus which might be
frequently changed mainly by users (administrator) or service persons.
In addition to the menus such as parameter setting and fine adjustment common to those in the System
Mode, issue condition display function, manual threshold setting, and system tools menu in which the printer
dumps received data are provided.
The values set in this mode are stored in the non-volatile memory.

3
4.6 SYSTEM MODE
This mode is mainly used by service persons or the production department staff for adjustment of the printer
before shipment. The system mode contains the menus which might be changed not so frequently.
In addition to the parameter setting and fine adjustment menus common to the User System Mode, there
are sensor adjustment, interface, RFID, RTC and BASIC setting menus.
Furthermore, self-diagnosis, test print, RAM clear to initialize the printer settings, pre-shipment adjustment
for factory use, and the menu which enables saving parameter settings, external characters, TPCL
commands to the external USB memory or copying the data from the USB memory to the printer are
provided. The values set in this mode are stored in the non-volatile memory.
4.7 DOWNLOAD MODE
This mode is used to download boot and main programs firmware.
4.8 AUTO CONFIGURATION MODE
In this mode, the printer firmware is automatically updated with the program stored in a USB memory.

4
5 GENERAL VIEW OF KEY OPERATION
[Power OFF]
[PAUSE] key
[RESTART] key
[FEED] key
Hold down the [PAUSE] key for
a few seconds.
Hold down the [RESTART] for
a few seconds.
Power on
Threshold setting mode
User system mode
Download mode
System mode
Online mode
Feed one label.
Pause state
Auto configuration mode
[ESC]MR Command
RFID Analyze mode
Hold down the [FEED] key for a
few seconds.
Information mode
Turn the power on while holding down the [FEED] and
[PAUSE] keys at the same time
Turn the power on while holding down the [FEED]
key.
Turn the power on while holding down the [FEED],
[RESTART] and [PAUSE] keys at the same time.

5
<Example of the LCD display>
ONLINE MODE
BA400T-T V1.0
ONLINE
PRINTED 000000
IP:192.168.010.020
Pause state
(TO DO) 1
PAUSE
Threshold setting mode
SELECT PAPER SENSOR
▲
1)REFL.(PRE-PRINT)
2)TRANS.(PRE-PRINT)
▼
RFID Analyze mode
RFID ANALYZE MODE
ONLINE
PRINTED 000000
IP:192.168.010.020
Information mode
BCP COUNTER
123456789 cm
123456789.1 inch
PUSH PAUSE OR RESTART
User system mode
USER MODE V1.0
▲
<1>EXIT
<2>SET PARAMETERS
<3>DETECTION LEVEL
▼
<4>SYSTEM TOOLS
System mode
SYSTEM MODE V1.0
▲
<0>RESET
<1>DIAGNOSTIC
<2>SET PARAMETERS
▼
<3>TEST PRINT
Download mode
DOWNLOAD MODE
Waiting for data...
□□□□□
Auto configuration mode
USB TO PRINTER
Config file test
TOSHIBA tec

6
Notes:
1. To enter the download mode, system mode or auto configuration mode, keep holding down the specified key
until each menu is shown.
2. Power off
When the power of the printer is turned off(Enter Power SW key), the ONLINE and ERROR LEDs
synchronously flashes (ON: 250ms, OFF: 250ms). When the LEDs are unlit, the printer power turns off.
The printer power shall not be turned on again while these LEDs are flashing. Otherwise, “SYSTEM ERROR
02 POWER FAILURE”message will be displayed, and the LCD message may corrupt before the error
message is displayed.
3. For the conditions to enter the Auto Configuration Mode, refer to Section11.2 Preparation for USB Memory.

7
6 ONLINE MODE
6.1 KEY FUNCTION
The printer behavior is not guaranteed when undefined key is operated.
6.1.1 Online Mode Screen
Key
Function
[FEED]
(1) Feed one piece of media to eject one piece of media.
Use the media to feed to the print start position. If printing is attempted with the media
improperly positioned, print data is not printed at the correct position. One or two
pieces of media need to be fed to adjust the print start position before printing.
(2) Prints the data in the image buffer on one piece of media according to the system
mode setting.
Note: A Clear Command or a command for drawing shall not be sent to the printer while it is
printing by pressing the [FEED] key. If a command is sent, the layout will be destroyed. Also, if
printing is performed by pressing [FEED] key while the data is being drawn in the image
buffer, the layout may be destroyed.
* For details of the following cases, refer to the parameter setting section.
• How to issue the label stock having the label pitch of 22 mm or less in the cut issue
mode when the disc cutter is used.
• How to issue the label stock having the minimum label pitch or less for each print
speed in the cut issue mode when the rotary cutter is used.
* In the strip mode, the printer feeds labels even when the peel-off sensor is detecting a
label.
* When the Media Load parameter is enabled, a media feed is performed to find the
print start position depending on the condition. For details, refer to Section 8.5.1
MEDIA LOAD.
(3) Switch to information mode. (Press for more than 3 seconds in pause state.)
[RESTART]
(1) Resume printing after a temporary stop of printing or after an error.
(2) Place the printer in the initial state after startup.
(3) Place the printer in the user system mode.
[PAUSE]
(1) Stop label printing temporarily.
(2) Sets the threshold value.
(3) Display help message.

8
6.1.2 Help Screen
Key
Function
[FEED]
(1) Return the page to the previous help message.
(2) Ends help message screen.
[RESTART]
(1) Ends help message screen and restart.
[PAUSE]
(1) Advance page to next help message.
(2) Ends help message screen.
6.1.3 Manual Threshold Setting Screen
Key
Function
[FEED]
(1) Moves the cursor upward.
(2) Re-sets.
(3) Scroll down in explanation Process.
(4) Moves detection result.
[RESTART]
(1) Moves the cursor downward.
(2) Scroll up in explanation Process.
(3) Finish the threshold setting.
[PAUSE]
(1) Do threshold setting.
(2) Choose the setting.
(3) Move to detail display.
(4) Move to adjustment setting.
6.2 LED FUNCTION
[ONLINE] LED
Indicates that the printer is in online state.
Flashes when the printer is communicating with the host.
Flashes (ON: 250ms. OFF: 250ms.) in synchronization with the ERROR LED when
the printer is turned off.
Flashes in the power save mode (ON: 1 sec., OFF: 1 sec.) (Note)
[ERROR] LED
Indicates that the printer is in error state.
Flashes when a ribbon near end condition is detected (at a 1-second interval (ON:
500ms. OFF: 500ms.)
However, it flashes in synchronization with the ON LINE LED during communication.
Flashes when a system error occurs (ON: 500ms. OFF: 500ms.)
Flashes (ON: 250ms. OFF: 250ms.) in synchronization with the ONLINE LED when
the printer is turned off.
Note: If the wireless LAN is being linked when the printer is off, both the ONLINE and ERROR LED just turns
on, not flash.
6.3 LCD FUNCTION
The LCD displays the messages which indicate the printer status.
LCD
Type
Graphics LCD
Size
128 dots (W) x 64 dots (H)
Display structure
Maximum of 21 digits x 5 lines

9
6.4 ONLINE MODE SCREEN
When the power switch is pushed in, the LCD backlight turns on. When the entire LCD glows, release the
power switch.
After about 3 seconds, the following display appears. After that, when the startup process is complete, the
display will be online.
6.4.1 Online Mode Screen Example
Printer
condition
LCD
Description of each line
Online
BA400T-T V1.0
ONLINE
PRINTED 000000
IP:192.168.010.020
← Model name, Firmware version (*5)
← Message
← The number of labels printed (*1)
← IP address etc. (*4)
← Icon
Pause
(TO DO) 123
PAUSE
← Thenumberof remaininglabelstoprint (*2)
← Message
← 1st line of the error message
← 2nd line of the error message (*6)
← Icon
Head open
(TO DO) 123
Close the print
head block.
Help▶
HEAD OPEN
← Thenumberof remaininglabelstoprint (*2)
← Message
← 1st line of the error message
← 2nd line of the error message
← Icon, Help guide (*3)
BA400 Series
Initializing...

10
(Note):
1. Whether to display or hide the 1st, 3rd and 4th lines of online mode screen can be selected in the system
mode.
2. Refer to Section “6.4.2 Icon”for details on icon display.
(*1) The number of labels printed is the cumulative number of labels printed after a printer is powered on.
Number of labels printed reset to zero when the printer is turned on. During an issue with the cut interval
specified, the number of labels is updated when the label is cut normally.
(*2) [The number of remaining labels to print] = [Specified number of labels to print] –[The number of normally
printed labels before error occurs or placing the printer in pause]
When the number of remaining labels to print is zero, it is not displayed. During an issue with the cut
interval specified, the number of remaining labels is updated when the label is cut normally.
(*3) The help guide is displayed only when applicable help message exists.
(*4)The message displayed here is an IP address or supplemental information such as ribbon near end.
When LAN/WLAN setting is disabled, the IP address is not displayed even if displaying IP address is
enabled in the system mode.
The ribbon near end message is displayed when a ribbon near end is detected, regardless of whether
displaying the ribbon near end message is enabled in system mode.
A ribbon near end is detected depending on the diameter of the unused ribbon. The diameter of 38mm is
equivalent to 30-meter ribbon and the diameter of 43 mm is equivalent to 70-meter ribbon, respectively.
(*5) The model name description
BA 4 1 0 T –T
Head resolution G: 203dpi, T: 300dpi
Print method T: Thermal transfer/Direct thermal, D: Direct thermal
Version
Printer Model 1: Metal Model, 2: Plastic Model
Print width 4: 4” width
Series model A:Middle Range
(*6) While the printer is in pause state, the ribbon near end message may be displayed on this line. The
condition of the display is the same as *4.
6.4.2 Icon
Five kinds of icon are displayed in the bottom line of the online mode screen.
These icons are displayed only in the online mode screen.
Icon
Explanation
Wireless LAN icon
Displayed and used when the wireless LAN module is installed.
The graph shows the radio field strength.
Graph 0: Outside the communication range
Graph 1: Radio field strength is weak.
Graph 2: Radio field strength is middle.
Graph 3: Radio field strength is strong.
Link icon
Displayed and used when the wireless LAN module is installed.
Displayed while the printer is communicating by wireless LAN.
Flashes while roaming.

11
OFF: No connection
ON: Connecting to an access point
Flashing: Roaming (*1)
Bluetooth Connection Icon
Displayed Bluetooth connection status
OFF: Non Connection
Available Connection
Connection
Bluetooth Mode Icon
Displayed Bluetooth Auto Re-conncetion Mode
OFF: Printer is not Bluetooth Auto Re-conncetion Mode
: ON : Bluetooth Auto Re-conncetion Mode
Data transmission icon
Appears when a print job is present.
ON: Print job is present.
RFID icon
Displayed and used when the RFID module is installed.
Appears when the RFID module type has been set and a
communication between the printer and the RFID module is enabled.
Flashes while communications and operating sequence are made
with the RFID module.
- The communications without radio wave output are included.
- After radio wave output is instructed to the module, this icon flashes even
when there is no radio wave output.
(Flashes while the module stops outputting radio wave under the influence
of other carriers or while changing the channel.)
ON: Module type has been set and the printer is ready to
communicate with the RFID module.

Flashing: Communicating
Ribbon near end icon
Ribbon near end is detected.
Flashes when the ribbon is close to the end.
Ribbon near end is detected depending on the diameter of unused
ribbon. 38 mm is equivalent to 30-meter ribbon and 43 mm is equivalent
to 70-meter ribbon.
Flashing: Ribbon near end state (*1)
(*1) The icon flashes at a 1-second interval (ON: 500 msec. OFF: 500 msec.)

12
Idling or normal issuing
BA400T-T V1.0
ONLINE
PRINTED 000000
IP:192.168.010.020
(TO DO) 123
PAUSE
When printing is in progress,
it is stopped.
(TO DO) 123
Close the print
head block.
Help▶
HEAD OPEN
Help guide is displayed.
◀Finish Next▶
Feeding or printing
was attempted with
head block open.
Help message for head open
(*1)
Close the print
head block.
Help▶
HEAD OPEN
(TO DO) 123
Help▶
Load new media.
NO PAPER
When printing is in progress,
it is stopped. Help guide is
displayed.
▴
▾
◀Finish Next▶
The media has run
out.
The media is not
set.
Help message for NO PAPER (*1)
(*1) The icon flashes at a 1-second interval (ON: 500 msec. OFF: 500 msec.)
.
6.4.3 Online Mode Screen Transition and Operation Example
If the print head is
opened while printing:
If an error occurs
while printing:
When the [PAUSE] key
is pressed while printing:
When the [RESTART] key is pressed,
the printer resumes printing if there is
remaining data to print.
Close the print head.
Load new media.
When the [RESTART] key is pressed, the
printer resumes printing if there is remaining
data to print.
Press the [PAUSE]
key.
Press the [PAUSE]
key.
If the print head is
opened while idling:
Close the print head.

13
6.5 HELP SCREEN
6.5.1 Explanation of Help Screen
When “Help”is displayed at the lower right of the online mode screen, pressing the [PAUSE] key causes a
help message to be shown.
The help message is displayed on the upper four lines. When the message exceeds four lines, the up and
down arrows are shown on the scrollbar on the left, and the hidden lines can be displayed by scrolling down.
Example of help message
Help message
Display example
Up to 4 lines
The media has run
out.
The media is not
set.
[F]Prev Next[P]
← 1st line of help message
← 2nd line of help message
← 3rd line of help message
← 4th line of help message
← Help guide
Since the help message is within three lines, the
scrollbar arrows are not shown.
5 lines or
more
sensor to
”NO SENSOR”level
in the system mode.
[F]Prev Finish[P]
← 1st line of help message
← 2nd line of help message
← 3rd line of help message
← 4th line of help message
← Help guide
Since the help message exceeds four lines, the
scrollbar arrows are shown.

14
6.5.2 Help Screen Transition and Operation Example
The help screen consists of three pages, which are Help 1, Help 2 and Help 3.
Help 1 shows the details of the error, Help 2 shows a troubleshooting, and Help 3 shows how to recover from
the error.
Online mode:
An error occurred.
(TO DO) 123
Help▶
Load new media.
NO PAPER
Press the [PAUSE] key to go to
the help screen.
Press the [FEED] key to go to the
online mode.
Help 1:
Details of the error
▴
▾
◀Finish Next▶
The media has run
out.
The media is not
set.
Scroll the screen with the [FEED]
key.
Press the [PAUSE] key to go to
the next page.
Press the [FEED] key to go to the
previous page.
Help 2:
Troubleshooting
▴
▾
◀Prev Next▶
Load new media.
Load the media.
Read just the media
sensor level.
Scroll the screen with the [FEED]
key.
Press the [PAUSE] key to go to
the next page.
Press the [FEED] key to go to the
previous page.
Help 3:
How to recover from the
error
▴
▾
◀Prev Finish▶
Press the RESTART
Key to restart
printing.
Adjust the media
Scroll the screen with the [FEED]
key.
Press the [PAUSE] key to go to
the online mode.
Note: When a key other than above is pressed while Help 1 or Help 2 is displayed, the help screen is
ended and returned to the online mode screen.

15
6.6 MANUAL THRESHOLD SETTING
6.6.1 Outline of Threshold setting
When a label stock is printed, the printer automatically corrects the print position by detecting gaps between
the labels by using the transmissive sensor to maintain a constant print position. However, when preprinted
label stock is used, print positions may not be detected correctly depending on ink type used for preprints. In
this case, it is required to manually set the transmissive sensor threshold through key operations and store the
value in the non-volatile memory.
Up to 5 threshold values can be stored in non-volatile memory.
This threshold stored is used for printing by selecting “3: Transmissive Sensor (Manual threshold value 1 to 5)”
for the sensor type of the Issue Command, and data is printed at a constant print position correctly since the
print positions are detected based on this threshold.
When the media with black marks printed on the back side is used, the printer automatically corrects the print
position by detecting the black marks by using the reflective sensor. However, if there is reflective rate
variation on the media except for the black marks, the print position cannot be corrected properly. In this case,
it is required to manually set the reflective sensor threshold through key operations and store the value in the
non-volatile memory.
Up to 5 threshold values can be stored in non-volatile memory.
This threshold stored is used for printing by selecting “4: Reflective Sensor (Manual threshold value 1 to 5)” for
the sensor type of the Issue Command, and data is printed at a constant print position correctly since the print
positions are detected based on this threshold.