Toshiba Strata Cix DKT2504-DECT User manual

May 2017
DKT2504-DECT
User Guide
Effective July 1, 2017, all Telecom product ordering, maintenance,
warranty, and support obligations have been transferred to Mitel

Publication Information
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
Publication Information
Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves
the right, without prior notice, to revise this information publication for any reason, including,
but not limited to, utilization of new advances in the state of technical arts or to simply change
the design of this document.
Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division,
also reserves the right, without prior notice, to make such changes in equipment design or
components as engineering or manufacturing methods may warrant.
CIX-UG-DKT2504-DECT-VA
Version A, May 2017
Our mission to publish accurate, complete and user accessible documentation. At the time of
printing the information in this document was as accurate and current as was reasonably
possible. However, in the time required to print and distribute this manual additions,
corrections or other changes may have been made. To view the latest version of this or other
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or consequential damages whatsoever, or claims of third parties, regardless of the form of any
claim that may result from the use of this document.
THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR
INFORMATIONAL PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL
PERFORMANCE, WHETHER EXPRESSED OR IMPLIED. THE SPECIFICATIONS AND
INFORMATION ARE SUBJECT TO CHANGE WITHOUT NOTICE. ACTUAL
PERFORMANCE MAY VARY BASED ON INDIVIDUAL CONFIGURATIONS, USE OF
COLLATERAL EQUIPMENT, OR OTHER FACTORS.

© Copyright 2017
This document is copyrighted by Toshiba America Information Systems, Inc. with all rights
reserved. Under the copyright laws, this documentcannot be reproduced in any form or by any
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Trademarks
edgeIPT, eManager, Stratagy, Strata CIX, UCedge, VIPedge are trademarks of Mitel Networks
Corporation
Toshiba, CIX, CTX, SoftIPT, Strata, Strata Net are trademarks of Toshiba Corporation or
Toshiba America Information Systems, Inc.
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Strata CIX DKT2504-DECT User Guide 05/2017 i
Contents
Chapter 1 – STRATA DKT2504-DECT
Technology.........................................................................................................................3
Benefits...............................................................................................................................3
Handset ..............................................................................................................................4
LCD Display........................................................................................................................6
Base Station....................................................................................................................6
Charging Unit...................................................................................................................6
Cordless Digital Telephone Standard Parts........................................................................7
Chapter 2 – Installation
Base Unit.......................................................................................................................14
Charging Unit.................................................................................................................14
Standard Wall Plate Mounting.......................................................................................15
Direct Wall Mounting .....................................................................................................16
Charging Unit Wall Mounting.........................................................................................17
Chapter 3 – Operation & Setup
Power Up..........................................................................................................................21
Power Down .....................................................................................................................21
Operation with the Strata CIX...........................................................................................21
Making a Call to Another Extension..................................................................................22
Receiving a Call from Another Extension .........................................................................23
Making an Outside Call.....................................................................................................24
Receiving an Outside Call ................................................................................................24
Finish Talk Mode ..............................................................................................................25
Redial (Option)..................................................................................................................25
Channel Change...............................................................................................................25

Contents
Chapter 4 – Feature Access Codes
Strata CIX DKT2504-DECT User Guide 05/2017 ii
CIX No Service .................................................................................................................25
Out of Range ....................................................................................................................26
Low Battery.......................................................................................................................27
Mute..................................................................................................................................27
Hands Free.......................................................................................................................28
Volume Setting .................................................................................................................28
Ring Volume Setting.........................................................................................................28
Ringer Mute...................................................................................................................29
Menu Setting Mode...........................................................................................................30
Change Ringer Type .....................................................................................................30
End of Range Alarm......................................................................................................31
Registration.......................................................................................................................32
Deregistration................................................................................................................33
Base Registration PIN...................................................................................................34
Base Key Option (Option)..............................................................................................34
One Touch Dialing............................................................................................................35
Dial Store Mode.............................................................................................................35
Dial Out..........................................................................................................................36
F9~F12 Feature Buttons...................................................................................................37
Place a Call on Hold .........................................................................................................37
Transfer a Call ..................................................................................................................37
Redial a Number...............................................................................................................37
Conference a Call.............................................................................................................37
Switch a Call to Your Cordless Digital Telephone ............................................................38
Switch a Call to the Desk Telephone................................................................................38
Chapter 4 – Feature Access Codes
Call Forward Codes..........................................................................................................43
Chapter 5 – Troubleshooting
and Specifications
Troubleshooting................................................................................................................47
DKT Mode.........................................................................................................................48
Cleaning Charging Unit Contacts .....................................................................................48
Charging Spare Battery Packs .........................................................................................49
Range and Performance...................................................................................................49
Radio Interference ............................................................................................................49

Contents
Chapter 5 – Troubleshooting and Specifications
Strata CIX DKT2504-DECT User Guide 05/2017 iii
Telephone Line Problems.................................................................................................50
Privacy..............................................................................................................................50
Specifications....................................................................................................................51

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Strata CIX DKT2504-DECT User Guide 05/2017 1
STRATA DKT2504-DECT 1
Your DKT2504-DECT delivers next generation DECT functionality for the Strata series
of cordless digital telephones. DECT technology minimizes any interference between
base stations in proximity or any surrounding WLAN access points. It is also
engineered to work with your Toshiba digital telephone system and provide you with
reliability, long life, and outstanding performance.

STRATA DKT2504-DECT
2Strata CIX DKT2504-DECT User Guide 05/2017
The DKT2504-DECT is compatible with all Strata CIX and CTX systems Release 2
and later). All it requires for connection is a digital station port.
Note System software release 2 or 3, or connection to a PDKU card will limit the
DKT2504-DECT display to 16 characters.
The 2504-DECT telephone base station has a range of up to 300 ~400 feet.
Combined with the optional DKT2504-UDR100 Repeater, the new DECT technology
provides wide range operation. Up to six repeaters can be linked per base station,
extending operation range up to greater than 1000 feet in open areas. “Range and
Performance” on page 49.
Fully charged, the DKT2504-DECT provides 16 hours of talk time and 7 days standby
time.
You can use your cordless as a stand-alone phone attached to a digital port, or in
conjunction with a DP/DKT-series digital telephone?n which case both phones share
the same digital port and extension number. You can switch between use of your DP/
DKT and your cordless, by just pressing a button.
Note If using a DP5000 or DKT3000 digital telephone, the telephone must be set to
operate in DKT2000 mode. If the mode is not set to DKT2000, the desk
telephone will not operate correctly.
Some of its features are:
•Two-line LCD with 24 character display, plus one line for icons
•Ringer and handset volume control (or vibrate)
•Single button access to: Conference/Transfer, Hold, Redial, Message, Talk, Menu/
Mute, Speaker
•Four programmable function buttons plus four speed dial buttons
•Charging stand (with spare battery charging capability)
•Wall-mountable base and charging units
•Headset jack (2.5mm)
•Three ring tones

STRATA DKT2504-DECT
Technology
Strata CIX DKT2504-DECT User Guide 05/2017 3
•Hands free speakerphone operation
•Repeater option for extended range (optional Repeater Programming Kit for daisy-
chaining Repeaters)
•High quality ultra-secure speech with 32Kbps Adaptive Differential Pulse Code
Modulation (ADPCM) voice code combination.
Technology
Your DKT2504-DECT uses DECT 6.0 1.9 GHz technology, which represents state-of-
the-art design and engineering. This technology provides:
•Unsurpassed range, several times greater than conventional analog or cordless
digital telephones.
•Clarity that is so good it is practically indistinguishable from corded telephones in
most environments.
•Fully secure communications within a given environment.
Benefits
Your DKT2504-DECT uses advanced technology and provides important features
placing it far above the competition in functionality and value by giving you better
sound quality, longer range, greater security, multi-line access, helpful LCD display
information, and many other important advantages.
Other benefits are:
•Four programmable feature buttons. If you do not use these buttons for the
assigned features, you can invoke other features with access codes.
•Your DKT2504-DECT rings to the same extension number as the regular DKT
•it is used with, enabling you to answer via either telephone. Both follow the same
forwarding and hunting regardless of which telephone is in use. This is much
simpler than having a separate extension number and standard station port for a
conventional single-line cordless telephone.
•A Message Waiting icon appears on the LCD when message(s) are in the user?
mailbox.

STRATA DKT2504-DECT
Handset
4Strata CIX DKT2504-DECT User Guide 05/2017
In addition to the benefits mentioned above, the DKT2504-DECT also has the
following benefits:
•Spread-spectrum technology provides much greater range than conventional
cordless telephones.
•DECT 6.0 1.9 GHz operation provides security that is extremely difficult to scan.
Handset
The DKT2504-DECT cordless handset has special function buttons and an LCD that
shows operating conditions. A setting example is shown below.
Note The handset and base unit of your cordless telephone is equipped with the
same security code. In order for this handset to operate, it must be installed
with the matching base unit.

STRATA DKT2504-DECT
Handset
Strata CIX DKT2504-DECT User Guide 05/2017 5
Table 1. DKT2504-DECT Handset LCD Icons
Table 1.
Button Description
+/- Selects ringer volume in standby mode and speaker volume in talk mode.
Handset talk mode
With slash Mute is on
Without slash Mute is off
Hands-free icon - Hands-free talk or ear speaker talk
Shows when message(s) exist; off when there are no messages.
With slash - ringer is muted
Without slash - ringer will sound
Battery Full - indicator is 3
Battery Level 2 - indicator is 2
Battery Level 1 - indicator is 1
Battery Low - blinking indicator
Charge On - Charge Indicator as Low > Level 1 > Level 2 > Full > Low
When the handset is on the charger with the battery at full, the battery
status icon shows battery full.

STRATA DKT2504-DECT
LCD Display
6Strata CIX DKT2504-DECT User Guide 05/2017
LCD Display
The LCD display consists of two lines of 24 characters each and six icons – Talk,
Mute, Speaker, Message Waiting , Ringer Off and Battery.
Base Station
The base station can be used on a surface or
wall- mounted unit. SW1 is located to the left of
the power LED is used for registration and test
purposes only. The LED is on when the base unit
is powered on and blinks when the base unit is in
registration mode.
Note The handset and base unit of the
DKT2504-DECT are equipped with the
same security code. For the base unit to
operate, it must be installed with the
matching handset.
Charging Unit
The handset comes with a charging unit (shown
at right), which can be wall-mounted or not, and
has two slots.
The front slot functions as a cradle for the handset when idle and a charger for the
handset battery.
The rear slot is for spare battery charging. It
automatically discharges when it detects that
discharging is necessary.
LEDs - handset and battery indicate battery
charging
status. The LEDs are red when charging, and are
off when not charging.

STRATA DKT2504-DECT
Cordless Digital Telephone Standard Parts
Strata CIX DKT2504-DECT User Guide 05/2017 7
Cordless Digital Telephone Standard Parts
Your Toshiba cordless digital telephone includes the following items:
•Base unit
•Base unit stand
•Base unit wall plate adapter
•Handset
•Rechargeable handset battery
•Charging unit
•Two AC adapters
•Belt clip
If any of these items are missing or damaged, contact your System Administrator.

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