Toshiba Portege 4000 User manual

Portégé®4000 Series
User’s Guide
If you need assistance:
 VirtualTechTM e-support tool
Double-click the desktop icon or visit the Web site:
http://virtualtech.answerteam.com
 InTouch sm Center
Calling within the United States [phone]
Calling from outside the United States [phone]
For more information, see Chapter10,page 189 in thisguide.
TOSHIBA C507-801M1

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Model: Portégé 4000 Series
Compact Disk-ReWritable
The computer system you purchased may include a Compact Disk-ReWritable
(CD-RW), one of the most advanced storage technologies available. As with any
new technology, you must read and follow all set-up and usage instructions in the
applicable user guides and/or manuals enclosed. If you fail to do so, this product
may not function properly and you may lose data or suffer other damage.
TOSHIBA AMERICA INFORMATION SYSTEMS (“TOSHIBA”), ITS
AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT
OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR
ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND
SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO
OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA OR
REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING
FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY THEREOF.
Protection of Stored Data
For your important data, please make periodic back-up copies of all the data
stored on the hard disk or other storage devices as a precaution against possible
failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR
LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF
THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE
DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE
LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER
DAMAGE RESULTING THEREFROM. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM
WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR
TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE
FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
Critical Applications
The computer you have purchased is not designed for any “critical applications.”
“Critical applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation, nuclear
facilities or systems or any other applications where product failure could lead to

3
injury to persons or loss of life or catastrophic property damage.
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE
OF THE COMPUTER PRODUCTS IN ANY CRITICAL
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME
FULL RESPONSIBILITY FOR SUCH USE.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
NOTE: Only peripherals complying with the FCC Class B limits may be
attached to this computer. Operation with non-compliant peripherals or
peripherals not recommended by Toshiba is likely to result in interference
to radio and TV reception. Shielded cables must be used between the
external devices and the computer's parallel port, video jack, USB ports,
PS/2®port and microphone jack. Changes or modifications made to this
equipment not expressly approved by Toshiba or parties authorized by
Toshiba could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
 This device may not cause harmful interference.

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 This device must accept any interference received, including interference
that may cause undesired operation.
Contact:
Toshiba America Information Systems, Inc.
9740 Irvine Blvd.
Irvine, CA 92618-1697
[phone]
Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du
Canada.
FCC Requirements
The following information is pursuant to FCC CFR 47, Part 68 and refers to
internal modems.
Installation
When you are ready to install or use the modem, call your local telephone
company and give them the following information:
 The telephone number of the line to which you will connect the modem.
 The FCC registration number of the modem.
 The ringer equivalence number (REN) of the modem, which is 0.3B.
The modem connects to the telephone line by means of a standard jack called the
USOC RJ11C.
Type of Service
Your modem is designed to be used on standard-device telephone lines.
Connection to telephone company-provided coin service (central office
implemented systems) is prohibited. Connection to party lines service is subject
to State tariffs. If you have any questions about your telephone line, such as how
many pieces of equipment you can connect to it, the telephone company will
provide this information upon request.

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Telephone Company Procedures
The goal of the telephone company is to provide you with the best service it can.
In order to do this, it may occasionally be necessary for them to make changes in
their equipment, operations or procedures. If these changes might affect your
service or the operation of your equipment, the telephone company will give you
notice, in writing, to allow you to make any changes necessary to maintain
uninterrupted service.
If Problems Arise
If any of your telephone equipment is not operating properly, you should
immediately remove it from your telephone line, as it may cause harm to the
telephone network. If the telephone company notes a problem, they may
temporarily discontinue service. When practical, they will notify you in advance
of this disconnection. If advance notice is not feasible, you will be notified as
soon as possible. When you are notified, you will be given the opportunity to
correct the problem and informed of your right to file a complaint with the FCC.
In the event repairs are ever needed on your modem, they should be performed by
Toshiba Corporation, Toshiba America Information Systems, Inc. or an
authorized representative of Toshiba.
Disconnection
If you should ever decide to permanently disconnect your modem from its
present line, please call the telephone company and let them know of this change.
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful to use a
computer or other electronic device to send any message via a telephone fax
machine unless such message clearly contains in a margin at the top or bottom of
each transmitted page or on the first page of the transmission, the date and time it
is sent and an identification of the business, other entity or individual sending the
message and the telephone number of the sending machine or such business,
other entity or individual.
In order to program this information into your fax modem, you should complete
the setup for your fax software before sending a message.

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Instructions for IC CS-03 certified equipment
1NOTICE: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain telecommunications
network protective, operational and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
2The user manual of analog equipment must contain the equipment’s Ringer
Equivalence Number (REN) and an explanation notice similar to the
following:
The Ringer Equivalence Number (REN) of this device can be found on the
label affixed to your computer.
NOTICE: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.
3The standard connecting arrangement (telephone jack type) for this
equipment is jack type(s): USOC RJ11C.

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Wireless Interoperability
The Toshiba Wireless LAN Mini PCI Card products are designed to be
interoperable with any wireless LAN product that is based on Direct Sequence
Spread Spectrum (DSSS) radio technology, and is compliant to:
 The IEEE 802.11 Standard on Wireless LANs (Revision B), as defined and
approved by the Institute of Electrical and Electronics Engineers.
 The Wireless Fidelity (Wi-Fi TM) certification as defined by the WECA
Wireless Ethernet Compatibility Alliance.
Wireless LAN and your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN devices
however is far much less than the electromagnetic energy emitted by wireless
devices like for example mobile phones. Because Wireless LAN products
operate within the guidelines found in radio frequency safety standards and
recommendations, Toshiba believes Wireless LAN is safe for use by consumers.
These standards and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees of scientists
who continually review and interpret the extensive research literature.
In some situations or environments, the use of Wireless LAN may be restricted
by the proprietor of the building or responsible representatives of the
organization. These situations may for example include:
 Using the Wireless LAN equipment on board of airplanes, or
 In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g., airports), you are encouraged to ask
for authorization to use the Wireless LAN device prior to turning on the
equipment.
Regulatory Information
The Toshiba Wireless LAN Mini PCI Card must be installed and used in strict
accordance with the manufacturer’s instructions as described in the user
documentation that comes with the product. This device complies with the
following radio frequency and safety standards.

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Canada –Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of this device.
USA-Federal Communications Commission (FCC)
This device complies with Part 15 of FCC Rules. Operation of the devices in a
Wireless LAN System is subject to the following two conditions:
 This device may not cause harmful interference.
 This device must accept any interference that may cause undesired
operation.
Caution: Exposure to Radio Frequency Radiation
The radiated output power of the Toshiba Wireless LAN Mini PCI Card is far
below the FCC radio frequency exposure limits. Nevertheless, the Toshiba
Wireless LAN Mini PCI Card shall be used in such a manner that the potential
for human contact during normal operation is minimized. When using this device
in combination with Wireless LAN Outdoor Antenna products, a certain
separation distance between antenna and nearby persons has to be kept to ensure
RF exposure compliance. The distance between the antennas and the user should
not be less than 5.0 cm.
Refer to the Regulatory Statements as identified in the documentation that comes
with those products for additional information.
The Toshiba Wireless LAN Mini PCI Card is far below the FCC radio frequency
exposure limits.
Nevertheless, it is advised to use the Toshiba Wireless LAN Mini PCI Card in
such a manner that human contact during normal operation is minimized.
Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy. If not installed and used in accordance with the instructions, it may cause

9
harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try and correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna.
 Increase the distance between the equipment and the receiver.
 Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Toshiba is not responsible for any radio or television interference caused by
unauthorized modification of the devices included with this Toshiba Wireless
LAN Mini PCI Card, or the substitution or attachment of connecting cables and
equipment other than specified by Toshiba.
The correction of interference caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
Approved Countries for use
This equipment is approved to the radio standard by the countries in Fig.1.
Caution: Do not use this equipment except in the countries in Fig.1.
Australia Austria Belgium
Canada Denmark Finland
Germany Iceland Ireland
Japan Luxembourg Netherlands
New Zealand Norway Sweden
Switzerland UK USA
Greece Italy France
Poland Portugal Spain

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CD-ROM, DVD-ROM, DVD-ROM/CD-RW
Safety Instructions
The CD-ROM, DVD-ROM, and DVD-ROM/CD-RW drives employ a laser
system. To ensure proper use of this product, please read this instruction
manual carefully and retain for future reference. Should the unit ever
require maintenance, contact an authorized service location.
Use of controls, adjustments or the performance of procedures other than those
specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the enclosure.
Location of the required label
Sample shown below. (Location of the label and manufacturing information may
vary.)
CAUTION: This appliance contains a laser system and is classified as a
“CLASS 1 LASER PRODUCT.”To use this model properly, read the
instruction manual carefully and keep it for your future reference. In case of
any trouble with this model, please contact your nearest “AUTHORIZED
service station.”To prevent direct exposure to the laser beam, do not try to
open the enclosure.
Use of controls or adjustments or performance of procedures other than
those specified in the owner’s manual may result in hazardous radiation
exposure.

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Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all
rights reserved. Under the copyright laws, this guide cannot be reproduced in any
form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2001 by Toshiba America Information Systems, Inc. All rights reserved.
Export Administration Regulation
This document contains technical data that may be controlled under the U.S.
Export Administration Regulations, and may be subject to the approval of the
U.S. Department of Commerce prior to export. Any export, directly or indirectly,
in contravention of the U.S. Export Administration Regulations is prohibited.
Notice
The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY
OTHER INFORMATION CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.

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Trademarks
Portégé, Noteworthy, SelectBay, Fn-Esse and AccuPoint are registered
trademarks, SelectServ, VirtualTech are trademarks, and InTouch is a service
mark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.
WinDVD is a trademark of InterVideo, Inc.
Energy Star is a registered trademark of the U.S. Environmental Protection
Agency.
LapLink is a registered trademark of Traveling Software, Inc.
Microsoft, Windows, MS-DOS, DirectX, and DirectShow are registered
trademarks, and Windows Media is a trademark of Microsoft Corporation.
PS/2 is a registered trademark of International Business Machines Corporation.
SPANworks is a trademark of SPANworks, U.S.A.
Wi-Fi is a trademark of the Wireless Capability Ethernet Alliance.
Bluetooth is a trademark owned by its proprietor and used by Toshiba under
license.
All other brand and product names are trademarks or registered trademarks of
their respective companies.
Energy Star Compliance
As an Energy Star®partner, Toshiba has determined that this product is Energy
Star compliant.
Computer Disposal Information
This product contains mercury. Disposal of this material may be regulated due to
environmental considerations. For disposal, reuse or recycling information,
please contact your local government or the Electronic Industries Alliance at
www.eiae.org.

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Contents
Introduction............................................................................... 21
This guide............................................................................... 21
Safety icons............................................................................ 22
Other icons used............................................................... 23
Other documentation............................................................ 23
Service options...................................................................... 24
Chapter 1: Finding Your Way Around ..................................... 25
Making sure you have everything........................................ 25
Finding where everything is located .................................... 26
Front with the display panel closed................................. 26
Back.................................................................................... 26
Right side........................................................................... 27
Left side.............................................................................. 28
Front with the display panel open.................................... 29
Underside........................................................................... 31
Indicator panels ..................................................................... 32
System indicator panel..................................................... 32
Keyboard indicator panel.................................................. 33

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Chapter 2: Getting Started........................................................ 35
Selecting a place to work...................................................... 35
Creating a computer-friendly environment.................... 35
Keeping yourself comfortable.......................................... 36
Other precautions.................................................................. 40
Setting up your computer .................................................... 40
Connecting the AC adapter.............................................. 41
Charging the battery......................................................... 43
Connecting other external devices.................................. 44
Turning on the computer...................................................... 44
Opening the display panel................................................ 44
Turning on the power....................................................... 44
Using the computer for the first time.................................. 45
Disabling the network port............................................... 45
Setting up your software.................................................. 47
Shutting down the computer............................................... 48
Power down tips............................................................... 49
Chapter 3: Connecting Other External Devices....................... 51
Using external display devices............................................. 51
Directing the display output when you turn on the
computer ........................................................................... 52
Adjusting the quality of the external display................... 52
Display limitations............................................................. 53
Using an external keyboard.................................................. 53
Making your external keyboard emulate the Fn key...... 54
Using a mouse ...................................................................... 54
Setting up a PS/2 mouse with the AccuPoint II............. 55
Connecting a local printer..................................................... 55
Connecting a USB printer ................................................ 56
Connecting a serial or parallel printer ............................. 56
Setting up your printer using the Windows®2000
Professional operating system........................................ 56
Connecting external speakers or headphones................... 58
Connecting an external microphone................................... 58

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Using an expansion device................................................... 58
Adding memory .................................................................... 59
Memory module sizes...................................................... 60
Installing a memory module............................................ 60
Removing a memory module.......................................... 65
Using Slim SelectBay modules............................................ 66
Removing a module from the Slim SelectBay............... 66
Inserting a module into the Slim SelectBay.................... 68
Inserting and removing PC Cards........................................ 68
Inserting a PC Card........................................................... 69
Removing a PC Card ........................................................ 69
Setting up a PC Card for your computer ........................ 70
Inserting an SD Media card.................................................. 70
Connecting your modem to a telephone line...................... 71
Connecting to a phone line .............................................. 71
Chapter 4: Learning the Basics................................................ 73
Computing tips...................................................................... 73
Windows®operating system basics.................................. 75
Using the keyboard............................................................... 75
Character keys .................................................................. 76
Making your keyboard emulate a full-size keyboard..... 76
Ctrl, Fn, and Alt keys ......................................................... 77
Function keys .................................................................... 77
Windows®special keys................................................... 78
Overlay keys ..................................................................... 78
Using the AccuPoint II .......................................................... 80
TOSHIBA Console button .................................................... 82
Starting a program................................................................ 84
Saving your work .................................................................. 84
Printing your work................................................................. 85
Using a compact disc drive.................................................. 86
Inserting compact discs .................................................. 87
Removing compact discs ............................................... 90
Caring for CDs and DVDs................................................. 90

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Using PC Cards..................................................................... 91
Hot swapping.................................................................... 91
Using your computer at the office....................................... 92
Using a computer lock.......................................................... 92
Caring for your computer..................................................... 93
Cleaning the computer..................................................... 93
Moving the computer....................................................... 94
Chapter 5: Power Management............................................... 95
Toshiba’s energy-saver design............................................. 95
Running the computer on battery power ........................... 96
Charging the batteries ...................................................... 96
Monitoring battery power................................................ 97
What to do when the battery alarm sounds..................... 100
Changing batteries.............................................................. 101
Taking care of your battery................................................. 103
Safety precautions.......................................................... 103
Maximizing battery life ................................................... 104
Disposing of used batteries safely ................................ 104
Conserving power............................................................... 105
Power usage modes in the Windows®operating
system............................................................................. 106
Using a hot key to set the power usage mode............. 106
Additional battery options .................................................. 106
Powering down the computer........................................... 107
Shut down command.................................................... 107
Hibernation command................................................... 108
Standby command......................................................... 110
Using Shut down ................................................................ 111
Shutting down more quickly ......................................... 111
Starting again after Shut down...................................... 114
Using Hibernation ............................................................... 114
Going into Hibernation mode more quickly................. 114
Starting again from Hibernation.................................... 115
Using Standby..................................................................... 116

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Going into Standby mode more quickly....................... 116
Starting again from Standby.......................................... 118
Quickly changing your Shut down mode..................... 118
Chapter 6: Exploring Your Options........................................ 121
Setting up your printer........................................................ 121
Setting up the Windows®operating system to
work with your printer .................................................... 122
Exploring audio features..................................................... 125
Using external speakers or headphones....................... 125
Recording sounds .......................................................... 126
Playing an audio CD-ROM............................................. 127
Exchanging data with another computer.......................... 128
Setting up for communications..................................... 129
Connecting the modem to a telephone line.................. 131
Connecting your computer to a network ..................... 131
Network device switch........................................................ 134
Toshiba’s online resources............................................. 135
An overview of using the Internet...................................... 135
The Internet...................................................................... 135
The World Wide Web ..................................................... 135
Internet Service Providers.............................................. 136
Connecting to the Internet.............................................. 136
Surfing the Internet......................................................... 137
Internet features.............................................................. 137
Uploading and downloading files from the Internet .... 138
Chapter 7: WinDVD................................................................. 139
Playing DVDs....................................................................... 139
Using the WinDVD toolbar............................................. 141
Using the WinDVD status bar........................................ 141
Using the WinDVD control panel................................... 142
Using the control panel playback buttons .................... 143
Maximizing the video window....................................... 145
Using playlists...................................................................... 146

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Creating playlists............................................................. 146
Loading and playing Playlists........................................ 147
Resuming normal playback after using playlists......... 148
Customizing WinDVD......................................................... 148
Setting general properties.............................................. 149
Setting audio properties................................................. 150
Setting display properties .............................................. 152
Customizing the control panel....................................... 153
Using WinDVD Advanced Features................................... 154
Zooming in...................................................................... 159
Panning............................................................................ 160
Zooming out.................................................................... 160
Adjusting the color balance ........................................... 160
Launching an Internet browser from WinDVD ................ 161
Getting Help......................................................................... 161
Exiting WinDVD................................................................... 161
Chapter 8: Toshiba Utilities..................................................... 163
Fn-esse ................................................................................ 164
Starting Fn-esse ............................................................. 164
Assigning a key to a program or document ................ 165
Viewing existing key assignments................................ 168
Changing or removing existing key assignments ...... 169
HW Setup ........................................................................... 169
Power Saver ........................................................................ 171
Expansion device properties.............................................. 174
Chapter 9: Keeping Your Files Safe........................................ 177
Using passwords in the Windows®operating system . 177
User-level passwords ........................................................ 178
Setting a user-level password........................................ 178
Disabling the user-level password ............................... 179
Using the power-on (user-level) password.................. 179

19
Using the instant (user-level) password ....................... 179
Hard disk drive passwords ................................................ 180
Setting a hard disk drive user password ...................... 180
Creating a user password service diskette................... 182
Deleting the hard disk drive user password................. 183
Setting a hard disk drive master password.................. 184
Deleting a hard disk drive master password................ 186
Chapter 10: If Something Goes Wrong................................ 189
Problems that are easy to fix.............................................. 190
Problems when you turn on the computer....................... 190
Resolving a hardware conflict............................................ 193
Using the Windows®operating system
troubleshooting feature .................................................. 193
A plan of action................................................................ 194
Resolving hardware conflicts on your own.................. 194
Memory card problems ................................................. 196
Power and the batteries.................................................. 197
Keyboard problems ........................................................ 198
AccuPoint II problems.................................................... 200
Display problems............................................................ 200
Disk drive problems........................................................ 202
Modem problems........................................................... 204
Problems with the CD-ROM or DVD-ROM drive......... 205
Sound system problems................................................ 206
Optional devices.............................................................. 207
PC Card problems........................................................... 207
Printer problems............................................................. 210
Internet Problems................................................................ 212
DVD operating problems.................................................... 212
WinDVD problems.............................................................. 215
General issues................................................................. 215
Content issues................................................................. 217
Minimum system requirements.................................... 217
Developing good computing habits .................................. 218

20
Use VirtualTech.................................................................... 219
If you need further assistance............................................ 220
Before you call................................................................. 220
Contacting Toshiba......................................................... 221
Other Toshiba Internet Web sites ..................................... 222
Toshiba’s worldwide offices ............................................... 222
Appendix A: Windows®98 Second Edition Operating
System Information................................................................ 227
Setting up your printer using Windows®........................ 228
Determining remaining battery power.............................. 228
Supervisor-level passwords............................................... 229
Windows®98 Second Edition Troubleshooting............. 230
Problems when you turn on the computer.................. 233
Resolving a hardware conflict ....................................... 239
Resolving hardware conflicts on your own.................. 240
Appendix B: Hot Keys............................................................. 243
Appendix C: Power Cable Connectors.................................. 249
Appendix D: Video Modes...................................................... 251
Glossary................................................................................... 255
Index......................................................................................... 271