Toyota Prius 2011 Reference manual

T-SB-0309-10Rev2November5,2010
2011PriusPreDeliveryService(PDS)
Service
CategoryGeneral
SectionPre-DeliveryServiceMarketUSA
Applicability
YEAR(S)MODEL(S)ADDITIONALINFORMATION
2011Prius
TSBREVISIONNOTICE
July15,2011Rev2:
•Step6hasbeenaddedtoUnderVehiclesection.
Anypreviousprintedversionsofthisservicebulletinshouldbediscarded.
December1,2010Rev1:
•Precautionssectionhasbeenadded.
Anypreviousprintedversionsofthisservicebulletinshouldbediscarded.
Introduction
Pre-DeliveryService(PDS)isacriticalstepinsatisfyingyourdealership’snewcarcustomers.
CustomerfeedbackindicatesthefollowingareasdeservespecialattentionwhenperformingPDS:
•Carefulinspectionforpaintchips/scratchesandbodydents/dings.
•Properoperationofelectricalaccessories(includinginteriorlight,clock,andradioreset).
•Interiorcleanliness.
•Properfunctionofmechanicalsystems.
CustomerretentionandpropermaintenanceofvehicleshasbeenamajorfocusforToyota.Tohelp
remindcustomersthatregularoilchangesareessentialtothepropermaintenanceoftheirvehicle,
dealersarerequiredtobegininstallingafirstoilchangereminderstickerpriortodelivery.Bydoing
this,customerswillberemindedtoreturntoyourdealershipfortheirfirstoilchange.yourcurrentoil
changereminderstickermaybeused.(SeePDSCheckSheetitem8ofFinalInspection&Cleaning.)
ANewPDSCheckSheethasbeendevelopedforthe2011modelyearPrius.Somecheckpoints
havebeenadded,expandedorclarified.TSBsareavailableforitemsinboldtype.
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2011PriusPreDeliveryService(PDS)
Precautions
ThePriushasuniqueoperatingmodes,soalwaysfollowtheprecautionsbelowwhenperformingthe
PDSoperation:
•ThePriuscontainshigh-voltage(200~650volts)ACandDCsystems.Allhigh-voltagewiring
andconnectionsareorangeincolor.DoNOTcarelesslytouchtheseorange-coloredwiring
harnessesandconnectors.
•Thegasolineenginemaystartupandshutdownsuddenlywheneverthe“READY”lightis
illuminated.Besuretopressthe“P”positionswitch,applytheparkingbrake,pressthe
“POWER”switchinordertostopthehybridsystem(the“READY”lightisOFF),and
removetheignitionkeybeforeworkingintheenginecompartment.
•Thehybridtransaxle,engineradiator,andinverterradiatormayreachhightemperaturesduring
inspection.Carefullyobserveallcautionlabelsandinstructionsonthesecomponents.
•Besuretoplacetheshiftselectorinto“P”(pressthe“P”switch)atalltimesunlessotherwise
instructed.Whentheshiftselectorisinthe“N”position,thehybridvehiclebatterywillNOT
chargeevenifthegasolineengineisoperating.
•Whenleavingthevehicle,pressthe“P”positionswitch,applytheparkingbrake,andpress
the“POWER”switchinordertostopthehybridsystem(the“READY”lightisOFF).Remove
theignitionkey.
•Airventsareprovidedonthepackagetraybehindtherearseatbacktocoolthehybridvehicle
battery.DoNOTblocktheseairvents.
•DoNOTsplashwaterontheelectriccomponentsintheenginecompartment.
WarrantyInformation
OPCODEDESCRIPTIONTIMEOFPT1T2
001013Pre-DeliveryService(PDS)1.5N/A––
WarrantyPolicy
IftheneedforadditionalrepairsoradjustmentisnotedduringPDS,therequiredserviceshouldbe
performedunderwarranty.Reimbursementwillbemanagedunderthewarrantypolicy.
TheWarrantyPolicyandProceduresManualrequiresthatyoumaintainthecompletedPrius
PDSCheckSheetinthecustomer’sfile.Ifyoucannotproduceacompletedformforeachretailed
vehicleuponTMSand/orRegion/Distributoraudit,thePDSpaymentamountwillbesubjecttodebit.
AnadditionalRepairOrdercompletedinconjunctionwithnormalPDSmusthavetimepunch/flags
forservice.Ifmultiplerepairsareperformed,separatetimeflagsmustbepunchedforeachrepair.
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2011PriusPreDeliveryService(PDS)
BeforeInspection
1.Installshortpin(T-SB-0307-10)
2.Installradioantenna
3.Initializeadvancedparkingguidancesystem(T-SB-0302-10)
FunctionalOperation
Applyparkingbrakeandcycleignition“IG-ON,”placegearselectorinreverse,turnonlightsandrear
defogger.Unlockalldoors,releasefueldoor.
1.Checkdome,courtesy,map,andsunvisorlights*
2.Checkwarning/indicatorlight,buzzerandhorn
3.Checkwindshieldwipersandwashers
4.Checkheadlights,instrumentlights,dimmerswitch,turnsignals,emergencyflashers,and
brakelights
5.Checkinside/outsiderearviewmirroroperation/adjustment
6.Checkcigarettelighter*andpoweroutlets
Checkthepoweroutletusinganelectricalaccessorydesignedforthisuse.
7.Checkaudio/navigation*/backupcamera*systemsandsetclock
Fornavigation,setthedestinationsearchareatolocalposition.
8.Checkmulti-informationdisplayandtripinformationoncenterdisplay*
9.Installshift-lockoverridebuttoncover*
10.Checkslidingroof*
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2011PriusPreDeliveryService(PDS)
WalkaroundInspection
Startingattheleftfrontdoor,checkwindowanddoorlockoperationandtheoperationofallpower
windowsanddoorlocksfrommasterswitch,onvehiclessoequipped.Whilewalkingaroundvehicle
inacounterclockwisedirection,openleftreardoor(ifapplicable)andcheckoperationofwindow
regulatoranddoorlock,setchildsafetydoorlockstothenormal(unlocked)position.Assure
tightnessofinteriorgarnishesandcheckseatbelts.Inspectlightsatrearofvehicle.Repeatchecks
atrightreardoor.Inspectrightfrontdoorwindowregulatorandlockoperationandgarnishes.Check
seatsandseatbeltoperation.Continueonaroundtothefrontofthevehiclecheckinglights.
1.CheckSmartKeysystem(T-SB-0026-10)
2.Checkwindowoperation
3.Checkthatenginestartswithallkeys
4.Checkthatchildsafetydoorlocksareinnormal(unlocked)position*
5.Checkseatsandseatbeltoperation
6.Checkreardefogger/rearviewmirrordefogger*
7.Checksidemarker,tail,backup,cargo*,andlicenseplatelights
8.Checkluggagecompartmentlight*andtrimappearance
9.Adjustsparetirepressure,inspectfordamage,andcheckjackandtoolinstallation
NOTE
Compactsparetire-60psi(420kPa).
10.Checkheadlightaim
RefertotheRepairManualforprocedures.
11.Checkbatterystate-of-chargeusingDigitalBatterySystemAnalyzer(SOC
Reading:______%)*
RefertoTSBNo.PG001-06,“BatteryMaintenanceforIn-StockVehicles&Pre-Delivery.”
NOTE
BatterySOCshouldbeaminimumof75%.PleaseentertheSOCReadingonthespace
providedonthechecksheetandattachtheprintouttothechecksheet.
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2011PriusPreDeliveryService(PDS)
UnderHood
1.CheckengineoillevelandATM*fluidlevels
2.Checkbrakeandpowersteeringfluidlevels
Visuallyinspectusingsee-throughreservoirs.
3.Checkenginecoolantlevel
4.Checkinvertercoolantlevel
5.Checkwindshieldwasherfluidlevel
6.Inspectforfuel,oil,coolant,andotherfluidleaks
UnderVehicle(OnHoist)
1.Removediscbrakeanti-rustcovers/anti-corrosionwheelfilm*(PD017-04)
Visuallyinspectrotorsforrust.
NOTE
Forbestrotorrustprevention,retainwheelfilmonvehicleuntiljustpriortocustomerdelivery.
2.Inspecttiresfordefects/damage(includingsparetire)
3.InitializeTirePressureWarningSystem(TPWS)(T-SB-0298-10)
4.Installwheelcaps*
5.Installfrontspoilerundercoverandrearsidespoilers(T-SB-0306-10)
6.RemovespringspacersonvehicleswithPLUSpackage.(T-SB-0073-11)
7.Inspectforfuel,oil,coolant,andotherfluidleaks
8.Inspectunderthevehiclefordamage,rustetc.
9.Visuallycheckboltsandnutsonchassisandpowertrainforlooseness
10.Installrubberbodyplugs(storedingloveboxorconsole)
11.Checkhybridtransaxlefluid
RoadTest
Acompleteroadtesthelpsassurecustomersatisfaction.Drivevehicleoveravarietyofroad
surfacesanddrivingconditions.Checkforunusualnoiseanddrivingperformance.
1.Checkcoldengineoperation
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2011PriusPreDeliveryService(PDS)
RoadTest(Continued)
Checkstartingandfastidleoperationperformance.
2.Checkengineoperationduringwarm-up
Checkthatengineoperatessmoothlyduringwarm-up.
Checkforunusualnoise,enginevibration,roughidle,etc.
3.Checkengineatnormaloperatingtemperature
Checkengineperformanceoverabroadrangeofdrivingconditions,includingidlequality,
acceleration,cruise,anddeceleration.
4.Checkhybridtransmissionoperation
5.Checkbrakeandparkingbrakeoperation
Checkbrakefunction,includingunusualnoise,parkingbrakeperformance,andallrelated
brakesystemindicatorlights.
6.Checksteeringoperationandoff-center/vehiclepull/flutter
Checksteeringfunction.
Checksteeringoff-center/vehiclepull/flutter.
7.Inspectforabnormalnoiseandvibration
8.Inspectforsqueaksandrattles
9.CheckheaterandA/C*operation
10.Checkcruisecontroloperation*
Checkcruisecontrol,includingOn-Offswitch,“SET/COAST,”“RESUME/ACCEL,”and“CANCEL”
functions.
11.Checkfrontseatheateroperation*
FinalInspection&Cleaning
1.Removeinteriorprotectivecovers,unnecessarylabels,tags,etc.(Removeprotectivecovers
justbeforedeliverytocustomer.)
Removeplasticcoversfromdoorpanels,seats,headrestraints,andsunvisors,asrequired.
Removelabels,tags,andstickers(exceptthosecontainingownerinformation).
NOTE
Customerinformationlabels,suchasthefuelcaution,airbagwarnings,andbumperlabels,
MUSTbeleftonthevehicleuntildeliverytoaretailcustomer.
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2011PriusPreDeliveryService(PDS)
FinalInspection&Cleaning(Continued)
2.Visuallyinspectallinteriorpartsforinstallation,damage,fit,dirt,etc.
3.Verifyfloormatapplicationandinstallusingretainingclips*(T-SB-0086-10)
4.VerifygreenlightisilluminatedonSOS(SafetyConnect)button*
NOTE
VehiclemayarrivewithhangerrequestinginspectiontoSafetyConnectsystem.Ifsystemis
workingproperlyandgreenlightisilluminated,disregardhanger.
5.RemoveRapgard™andclearprotectivebumperfilm*
EnsurethatALLglueresidueisremoved.
6.Washandcleanvehicle
7.Inspectpaintfinishforscratches,chips,rust,dents,damage,etc.
8.Placeoilchangestickeroninsideofwindshield,topleftcorner
Completethemileageordaterecommendationandapplytheoilchangereminderstickertothe
insideofthewindshield,topleftcorner.Youmayuseyourcurrentoilchangereminderstickeror
ordernewstickersbycalling1-800-527-6283.
9.Inspectexteriorbodypartsforproperinstallation,damage,rust,etc.
10.Installfrontlicenseplateandmountingbracket*(T-SB-0299-10)
11.PlaceOwner’sGuideandfirstaidkitportfolio*inglovebox
12.PerformTechstreamHealthcheck
PerformHealthChecktoensurethatDiagnosticTroubleCodesarenotpresent.HealthCheck
resultscanbeprintedforthecustomeratdelivery,orforthedealerfile,usingtheDiagnostic
Reportfunction.
BatteryMaintenance
1.PerformHVbatterycheckandmaintenance(T-SB-0305-10)
*Inspectorinstallwhenequippedorrequired
©2011ToyotaMotorSales,USA