Toyota RAV4 (RHD) - MMC User manual

RAV4-HV_OM_OM42C82E_(GE)
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Pictorial index Search by illustration
For safety
and security
Make sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicators
Reading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Audio system Operating the audio system
(Main topics: Audio, phone)
Interior features Usage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and care
Caring for your vehicle and maintenance procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arises
What to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specifications
Vehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
Index Search by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information ........................ 6
Reading this manual...................... 10
How to search ...............................11
Pictorial index ................................ 12
1-1. For safe use
Before driving........................ 32
For safe driving ..................... 33
Seat belts.............................. 35
SRS airbags.......................... 39
Exhaust gas precautions ...... 46
1-2. Child safety
Riding with children............... 48
Child restraint systems ......... 49
1-3. Hybrid system
Hybrid system features ......... 78
Hybrid system precautions ... 81
1-4. Theft deterrent system
Immobilizer system ............... 86
Double locking system.......... 90
Alarm .................................... 91
2-1. Instrument cluster
Warning lights and indicators 96
Gauges and meters (with 4.2-
inch display)......................102
Gauges and meters (with 7-inch
display) .............................106
Multi-information display .....111
Energy monitor/consumption
screen...............................122
3-1. Key information
Keys....................................132
3-2. Opening, closing and locking
the doors
Side doors...........................159
Back door............................163
Smart entry & start system .177
3-3. Adjusting the seats
Front seats..........................185
Rear seats ..........................186
Driving position memory .....188
Head restraints ...................191
3-4. Adjusting the steering wheel
and mirrors
Steering wheel ....................193
Inside rear view mirror ........194
Outside rear view mirrors....195
3-5. Opening, closing the win-
dows and moon roof
Power windows...................198
Moon roof............................201
Panoramic moon roof .........204
4-1. Before driving
Driving the vehicle ..............210
Cargo and luggage .............216
Trailer towing ......................218
4-2. Driving procedures
Power (ignition) switch........219
EV drive mode ....................223
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

3
TABLE OF CONTENTS
1
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5
4
3
2
8
7
9
Hybrid transmission ............225
Turn signal lever .................229
Parking brake......................230
Brake Hold ..........................233
4-3. Operating the lights and wip-
ers
Headlight switch..................236
AHB (Automatic High Beam)
..........................................239
Fog light switch ...................242
Windshield wipers and washer
..........................................243
Rear window wiper and washer
..........................................246
4-4. Refueling
Opening the fuel tank cap...248
4-5. Using the driving support sys-
tems
Toyota Safety Sense...........250
PCS (Pre-Collision System)256
LTA (Lane Tracing Assist) ...264
LDA (Lane Departure Alert with
steering control)................273
Dynamic radar cruise control
with full-speed range ........281
Dynamic radar cruise control
..........................................291
Cruise control......................300
BSM (Blind Spot Monitor) ...303
Toyota parking assist-sensor
..........................................313
Driving mode select switch .319
Trail Mode (4WD vehicles)..321
Driving assist systems ........323
4-6. Driving tips
Hybrid vehicle driving tips ...329
Winter driving tips ...............331
Utility vehicle precautions ...334
5-1. Basic Operations
Audio system types.............338
Using the steering wheel audio
switches............................339
AUX port/USB port..............340
5-2. Using the audio system
Optimal use of the audio system
..........................................341
5-3. Using the radio
Radio operation ..................343
5-4. Playing an audio CD and
MP3/WMA discs
CD player operation............345
5-5. Using an external device
Listening to an iPod ............351
Listening to USB memory device
..........................................356
Using the AUX port .............360
5-6. Using Bluetooth®devices
Bluetooth®audio/phone......361
Using the steering wheel
switches............................365
Register a Bluetooth®device
..........................................365
5-7. “SETUP” menu
Using the “SETUP” menu
(“Bluetooth” menu)............367
Using the “SETUP” menu
(“PHONE” menu) ..............369
5Audio system

4TABLE OF CONTENTS
5-8. Bluetooth®Audio
Operating a Bluetooth®enabled
portable player..................373
5-9. Bluetooth®Phone
Making a phone call............375
When receiving a phone call
..........................................376
Speaking on the phone.......376
5-10.Bluetooth®
Bluetooth®..........................378
6-1. Using the air conditioning
system and defogger
Automatic air conditioning sys-
tem....................................390
Seat heaters/seat ventilators
..........................................396
6-2. Using the interior lights
Interior lights list..................398
6-3. Using the storage features
List of storage features .......401
Luggage compartment features
..........................................405
6-4. Using the other interior fea-
tures
Other interior features.........410
7-1. Maintenance and care
Cleaning and protecting the
vehicle exterior .................424
Cleaning and protecting the
vehicle interior ..................427
7-2. Maintenance
Maintenance requirements .430
Scheduled maintenance .....432
7-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions ..................................438
Hood ...................................440
Positioning a floor jack........441
Engine compartment...........443
12-volt battery .....................449
Tires....................................452
Tire inflation pressure .........468
Wheels................................469
Air conditioning filter ...........470
Cleaning the hybrid battery (trac-
tion battery) air intake vent and
filter...................................474
Wiper insert replacement....477
Wireless remote control/elec-
tronic key battery ..............481
Checking and replacing fuses
..........................................483
Light bulbs ..........................486
8-1. Essential information
Emergency flashers ............498
If your vehicle has to be stopped
in an emergency ...............498
If the vehicle is trapped in rising
water.................................499
6Interior features
7Maintenance and care
8When trouble arises

5
TABLE OF CONTENTS
1
6
5
4
3
2
8
7
9
8-2. Steps to take in an emergency
If your vehicle needs to be towed
..........................................501
If you think something is wrong
..........................................505
If a warning light turns on or a
warning buzzer sounds.....506
If a warning message is dis-
played ...............................516
If you have a flat tire ...........519
If the hybrid system will not start
..........................................527
If you lose your keys ...........528
If the fuel filler door cannot be
opened..............................529
If the electronic key does not
operate properly ...............529
If the 12-volt battery is dis-
charged.............................531
If your vehicle overheats.....536
If the vehicle becomes stuck
..........................................539
9-1. Specifications
Maintenance data (fuel, oil level,
etc.)...................................542
Fuel information ..................550
9-2. Customization
Customizable features ........551
9-3. Initialization
Items to initialize .................563
What to do if... (Troubleshooting)
..........................................566
Alphabetical Index .............569
9Vehicle specifications
Index

6
Please note that this manual
applies to all models and explains
all equipment, including options.
Therefore, you may find some
explanations for equipment not
installed on your vehicle.
All specifications provided in this
manual are current at the time of
printing. However, because of the
Toyota policy of continual product
improvement, we reserve the right
to make changes at any time with-
out notice.
Depending on specifications, the
vehicle shown in the illustrations
may differ from your vehicle in
terms of equipment.
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently avail-
able in the market. Using these
spare parts and accessories which
are not genuine Toyota products
may adversely affect the safety of
your vehicle, even though these
parts may be approved by certain
authorities in your country. Toyota
Motor Corporation therefore can-
not accept any liability or guarantee
spare parts and accessories which
are not genuine Toyota products,
nor for replacement or installation
involving such parts.
This vehicle should not be modified
with non-genuine Toyota products.
Modification with non-genuine
Toyota products could affect its per-
formance, safety or durability, and
may even violate governmental
regulations. In addition, damage or
performance problems resulting
from the modification may not be
covered under warranty.
The installation of an RF-transmit-
ter system in your vehicle could
affect electronic systems such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense
Cruise control system
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your Toyota
dealer for precautionary measures
or special instructions regarding
installation of an RF-transmitter
system.
Further information regarding fre-
quency bands, power levels,
antenna positions and installation
For your information
Main Owner’s Manual
Accessories, spare parts
and modification of your
Toyota
Installation of an RF-trans-
mitter system

7
provisions for the installation of RF-
transmitters, is available on request
at your Toyota dealer.
High voltage parts and cables on
the hybrid vehicles emit approxi-
mately the same amount of electro-
magnetic waves as the
conventional gasoline powered
vehicles or home electronic appli-
ances despite of their electromag-
netic shielding.
Unwanted noise may occur in the
reception of the radio frequency
transmitter (RF-transmitter).
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving
assist systems
• Hybrid battery (traction battery)
status
The recorded data varies according
to the vehicle grade level and
options with which it is equipped.
These computers do not record
conversations or sounds, and only
record images outside of the vehi-
cle in certain situations.
Data usage
Toyota may use the data recorded in
this computer to diagnose malfunc-
tions, conduct research and develop-
ment, and improve quality.
Toyota will not disclose the recorded
data to a third party except:
• With the consent of the vehicle owner
or with the consent of the lessee if
the vehicle is leased
• In response to an official request by
the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or
vehicle owner
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
airbag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s sys-
tems performed. The EDR is
designed to record data related to
vehicle dynamics and safety sys-
tems for a short period of time, typi-
cally 30 seconds or less. However,
data may not be recorded depend-
ing on the severity and type of a
crash.
The EDR in this vehicle is designed
to record such data as:
How various systems in your
vehicle were operating;
How far (if at all) the driver was
depressing the accelerator
Vehicle data recording Event data recorder

8
and/or brake pedal; and,
How fast the vehicle was travel-
ing.
These data can help provide a bet-
ter understanding of the circum-
stances in which crashes and
injuries occur.
NOTE: EDR data are recorded by
your vehicle only if a non-trivial
crash situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of person-
ally identifying data routinely
acquired during a crash investiga-
tion.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by
the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle
safety performance
• Disclose the data to a third party for
research purposes without disclos-
ing information about the specific
vehicle or vehicle owner
The SRS airbag and seat belt pre-
tensioner devices in your Toyota
contain explosive chemicals. If the
vehicle is scrapped with the airbags
and seat belt pretensioners left as
they are, this may cause an acci-
dent such as fire. Be sure to have
the systems of the SRS airbag and
seat belt pretensioner removed and
disposed of by a qualified service
shop or by your Toyota dealer
before you scrap your vehicle.
Scrapping of your Toyota

9
WARNING
■General precautions while driv-
ing
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that have
impaired your ability to operate your
vehicle. Alcohol and certain drugs
delay reaction time, impair judgment
and reduce coordination, which could
lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes that
other drivers or pedestrians might
make and be ready to avoid acci-
dents.
Driver distraction: Always give your
full attention to driving. Anything that
distracts the driver, such as adjusting
controls, talking on a cellular phone or
reading can result in a collision with
resulting death or serious injury to
you, your occupants or others.
■General precaution regarding
children’s safety
Never leave children unattended in
the vehicle, and never allow children
to have or use the key.
Children may be able to start the vehi-
cle or shift the vehicle into neutral.
There is also a danger that children
may injure themselves by playing with
the side windows, the moon roof or
the panoramic moon roof, or other
features of the vehicle. In addition,
heat build-up or extremely cold tem-
peratures inside the vehicle can be
fatal to children.

10
Reading this manual
Explains symbols used in this
manual
Symbols in this manual
Symbols Meanings
WARNING:
Explains something that, if
not obeyed, could cause
death or serious injury to
people.
NOTICE:
Explains something that, if
not obeyed, could cause
damage to or a malfunc-
tion in the vehicle or its
equipment.
Indicates operating or
working procedures. Fol-
low the steps in numerical
order.
Symbols in illustrations
Symbols Meanings
Indicates the action (push-
ing, turning, etc.) used to
operate switches and
other devices.
Indicates the outcome of
an operation (e.g. a lid
opens).
Symbols Meanings
Indicates the component
or position being
explained.
Means Do not, Do not do
this, or Do not let this
happen.

11
■Searching by name
Alphabetical index: P. 5 6 9
■Searching by installation posi-
tion
Pictorial index: P. 1 2
■Searching by symptom or
sound
What to do if... (Troubleshoot-
ing): P. 5 6 6
■Searching by title
Table of contents: P. 2
How to search

12 Pictorial index
Pictorial index
■Exterior
Side doors ......................................................................................P.159
Locking/unlocking ............................................................................P.159
Opening/closing the side windows...................................................P.198
Locking/unlocking by using the mechanical key ..............................P.529
Warning messages ..........................................................................P.516
Back door .......................................................................................P.163
Locking/unlocking ............................................................................P.165
Opening from inside the cabin*1 ......................................................P.167
Opening from outside...............................................................P.166, 167
Warning messages ..........................................................................P.516
Outside rear view mirrors .............................................................P.195
Adjusting the mirror angle ................................................................P.196
Folding the mirrors ...........................................................................P.196
Defogging the mirrors*1....................................................................P.392
A
B
C

13
Pictorial index
Windshield wipers .........................................................................P.243
Precautions against winter season ..................................................P.331
Precautions against car wash (Rain-sensing windshield wipers)*1..P.425
Replacing the wiper insert................................................................P.477
Fuel filler door ................................................................................P.248
Refueling method.............................................................................P.248
Fuel type/fuel tank capacity .............................................................P.544
Tires ................................................................................................P.452
Tire size/inflation pressure ...............................................................P.548
Winter tires/tire chain .......................................................................P.331
Checking/rotation/tire pressure warning system*1 ...........................P.452
Coping with flat tires.........................................................................P.519
Hood................................................................................................P.440
Opening ...........................................................................................P.440
Engine oil .........................................................................................P.545
Coping with overheat .......................................................................P.536
Warning messages ..........................................................................P.516
Headlights/front position lights/daytime running lights ............P.236
Turn signal lights ...........................................................................P.229
Front fog lights*1 ............................................................................P.242
Stop lights/tail lights/turn signal lights................................P.229, 236
License plate lights........................................................................P.236
Tail lights ........................................................................................P.236
Back-up lights
Shifting the shift lever to R ...............................................................P.225
Tail lights ........................................................................................P.236
Light bulbs of the exterior lights for driving
(Replacing method: P.486, Watts: P.549)
D
E
F
G
H
I
J
K
L
M
N

14 Pictorial index
Back-up lights
Shifting the shift lever to R ...............................................................P.225
Rear fog light*1, 2 ............................................................................P.242
*1: If equipped
*2: They may be located on the opposite side depending on the target region.

15
Pictorial index
■Instrument panel (Left-hand drive vehicles)
Power switch ..................................................................................P.219
Starting the hybrid system/changing the modes ......................P.219, 221
Emergency stop of the hybrid system..............................................P.498
When the hybrid system will not start ..............................................P.527
Warning messages ..........................................................................P.516
Shift lever........................................................................................P.225
Changing the shift position...............................................................P.226
Precautions against towing ..............................................................P.501
When the shift lever does not move.................................................P.227
Meters .....................................................................................P.102, 106
Reading the meters/adjusting the instrument panel
light ..........................................................................P.102, 104, 106, 109
Warning lights/indicator lights ............................................................P.96
When the warning lights come on....................................................P.506
Multi-information display .............................................................. P.111
A
B
C
D

16 Pictorial index
Display ............................................................................................. P.111
Energy monitor.................................................................................P.122
When the warning messages are displayed ....................................P.516
Turn signal lever ............................................................................P.229
Headlight switch ............................................................................P.236
Headlights/front position lights/tail lights/
license plate lights/daytime running lights........................................P.236
Front fog lights*1/rear fog light*1.......................................................P.242
Windshield wiper and washer switch ..........................................P.243
Rear window wiper and washer switch .......................................P.246
Usage.......................................................................................P.243, 246
Adding washer fluid..........................................................................P.448
Emergency flasher switch.............................................................P.498
Hood lock release lever.................................................................P.440
Tilt and telescopic steering lock release lever............................P.193
Adjustment .......................................................................................P.193
Air conditioning system ................................................................P.390
Usage...............................................................................................P.390
Rear window defogger .....................................................................P.392
Audio system*1, 2 ...........................................................................P.338
Fuel filler door opener switch.......................................................P.249
*1: If equipped
*2: For vehicles with navigation system or multimedia system, refer to “Navigation
and Multimedia System Owner’s Manual” or “Multimedia Owner’s Manual”.
E
F
G
H
I
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K
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17
Pictorial index
■Switches (Left-hand drive vehicles)
Driving position memory switches*1............................................P.188
Window lock switch.......................................................................P.200
Power window switches................................................................P.198
Door lock switches ........................................................................P.161
Outside rear view mirror switches ...............................................P.195
“ODO TRIP” switch................................................................P.104, 109
Automatic High Beam switch*1.....................................................P.239
Camera switch*1, 2
Power back door switch*1 .............................................................P.167
*1: If equipped
*2: Refer to “Navigation and Multimedia System Owner’s Manual” or “Multimedia
Owner’s Manual”.
A
B
C
D
E
F
G
H
I

18 Pictorial index
Meter control switches ..................................................................P.112
Paddle shift switches*1..................................................................P.227
Phone switch*2 ...............................................................................P.365
LTA (Lane Tracing Assist) switch*1...............................................P.264
LDA (Lane Departure Alert with steering control) switch*1........P.273
Vehicle-to-vehicle distance switch*1 ....................................P.286, 296
Cruise control switches*1
Dynamic radar cruise control with full-speed range*1 ......................P.281
Dynamic radar cruise control*1.........................................................P.291
Cruise control*1 ................................................................................P.300
Audio remote control switches*2..................................................P.339
Talk switch*1, 2
*1: If equipped
*2: For vehicles with navigation system or multimedia system, refer to “Navigation
and Multimedia System Owner’s Manual” or “Multimedia Owner’s Manual”.
A
B
C
D
E
F
G
H

19
Pictorial index
VSC OFF switch .............................................................................P.324
Front seat heater switches*...........................................................P.396
Front seat ventilator switches*.....................................................P.396
Parking brake switch .....................................................................P.230
Applying/releasing............................................................................P.230
Precautions against winter season ..................................................P.332
Warning buzzer/message ........................................................P.512, 516
Brake hold switch ..........................................................................P.233
Trail Mode switch*..........................................................................P.321
Driving mode select switch...........................................................P.319
EV drive mode switch....................................................................P.223
*: If equipped
A
B
C
D
E
F
G
H