TRADEDX R2-1218R-TH User manual

R2-1218R-TH Server
User Manual
The information contained herein is subject to change without notice. The only warranties for TradedDX products
and services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. TradeDX shall not be liable for technical
or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice. The only warranties for TradeDX products
and services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. TradeDX shall not be liable for technical
or editorial errors or omissions contained herein.

Contents 3
Contents
Component identification .................................................. 6
Front panel components ............................................................ 7
Front panel LEDs and buttons...................................................... 7
Rear panel components ............................................................. 8
Power supply LEDs ................................................................. 9
Storage drive LEDs ................................................................ 9
Board LEDs ........................................................................ 9
System board components .......................................................... 12
HDD carrier LED definitions ...................................................... 13
System components ................................................................ 13
Operations ............................................................... 15
Powering up the server ........................................................... 15
Powering down the server ......................................................... 15
Shutting down the server.................................................... 15
Verifying the power status.................................................. 16
Installation ............................................................. 17
Safety measures .................................................................. 17
Identifying the contents of the server shipping carton .......................... 17
Hard disk drives ................................................................. 18
Removing the hot-swappable HDD assembly .................................... 18
Installing the hot-swappable hard disk drive assembly ...................... 18
Installing the 3.5”hard disk drive module .................................. 19
Removing the 3.5”hard disk drive module .................................... 20
Installing the 2.5”hard disk drive module .................................. 21
Removing the 2.5”hard disk drive module .................................... 22
Redundant power supply unit ...................................................... 23
Removing the redundant power supply unit ................................... 23
Installing the Redundant Power Supply Unit ................................. 23
Access panel ..................................................................... 23
Removing the access panel................................................... 23
Installing the access panel................................................. 24
Air baffle ....................................................................... 24
Removing the air baffle..................................................... 24
Installing the air baffle................................................... 25
Hard disk drive backplane........................................................ 26
Removing the hard disk drive backplane ..................................... 26
Installing the hard disk drive backplane ................................... 27
System fans ...................................................................... 28
Removing the system fan assembly ........................................... 28
Installing the system fan assembly ......................................... 28
System fan cage .................................................................. 29
Removing the system fan cage................................................ 29
Installing the system fan cage.............................................. 30
System fan cage support bracket.................................................. 31
Removing the system fan cage support bracket ............................... 31
Installing the system fan cage support bracket ............................. 32
Front control board .............................................................. 33
Removing the front control board ........................................... 33
Installing the front control board ......................................... 34
Front VGA cable .................................................................. 35
Removing the front VGA cable................................................ 35
Installing the front VGA cable.............................................. 36
Heat sinks ....................................................................... 38

Contents 4
Removing the heat sink...................................................... 38
Installing the heat sink.................................................... 39
Processor ........................................................................ 39
Removing the processor...................................................... 39
Installing the processor.................................................... 41
Memory modules ................................................................... 42
General DIMM slot population guidelines .................................... 42
Removing a memory module.................................................... 43
Installing a memory module.................................................. 43
System board module .............................................................. 44
Removing the system board module ........................................... 44
Installing the system board module ......................................... 45
Riser assembly ................................................................... 46
Removing the riser assembly................................................. 46
Installing the riser assembly............................................... 47
Removing the riser board.................................................... 48
Installing the riser board.................................................. 48
OCP mezzanine card ............................................................... 49
Removing the OCP mezzanine card............................................. 49
Installing the OCP mezzanine card .......................................... 50
HBA mezzanine card ............................................................... 51
Removing the HBA mezzanine card............................................. 51
Installing the HBA mezzanine card .......................................... 52
Powering on and selecting boot options........................................... 52
Installing the operating system.................................................. 52
Cabling .................................................................. 53
Internal system cable routing.................................................... 53
Configuration ............................................................ 55
BMC .............................................................................. 55
Web GUI introduction........................................................ 55
IP address .................................................................. 55
User name and password...................................................... 55
Web browsers ................................................................ 55
Logging in .................................................................. 55
Updating the firmware....................................................... 56
BIOS settings .................................................................... 57
BIOS setup menus............................................................ 57
POST error message.......................................................... 57
Entering the pop-up boot menu............................................... 58
Entering PXE boot........................................................... 59
Entering the BIOS setup menu................................................ 59
BIOS maintenance............................................................ 59
Checking the FW version .......................................................... 63
Checking the BIOS version using Linux ...................................... 63
Checking the BIOS version using the BIOS setup utility ..................... 63
Checking the BMC version using Linux ....................................... 64
Checking the event log ........................................................... 64
Checking the system event log using Linux remote desktop ................... 64
Checking the event log using the BIOS setup utility ........................ 65
Diagrams ................................................................. 68
System board diagram ............................................................. 68
Troubleshooting .......................................................... 69
Troubleshooting preparation...................................................... 69
Pre-diagnostic .............................................................. 69
Symptom collection.......................................................... 69
Prepare the server for diagnosis ........................................... 70
Breaking the server down to the minimum hardware configuration ............. 70
Diagnostic flowcharts .................................................... 72

Contents 5
Troubleshooting flowcharts....................................................... 72
Start diagnosis flowchart................................................... 72
Remote diagnosis flowchart.................................................. 73
General diagnosis flowchart................................................. 74
Power-on problems flowchart................................................. 75
POST problems flowchart..................................................... 76
Operating system boot problems flowchart ................................... 77
Troubleshooting general problems................................................. 78
Resolving common problems................................................... 78
Hardware problem troubleshooting................................................. 81
Power problems .............................................................. 81
General hardware problems................................................... 81
Internal system problems.................................................... 82
External device problems.................................................... 86
Software problem troubleshooting................................................. 86
Operating system problems and resolutions .................................. 86
Application software problems............................................... 88
ROM problems ................................................................ 88
Battery replacement ...................................................... 91
Firmware update tools .................................................... 92
Firmware and drivers support ............................................. 93
Firmware list .................................................................... 93
System board programming data............................................... 93
HDD backplane ............................................................... 93
HBA/RAID card ............................................................... 93
10G OCP mezzanine card...................................................... 93
Fan speed control........................................................... 93
Device drivers ................................................................... 93
Regulatory information ................................................... 94
Class A .......................................................................... 94
European Union regulatory notice................................................. 94
Safety ........................................................................... 94
Warnings & Safety/ ....................................................... 95
Important safety and compliance information .............................. 95
Safety precautions.......................................................... 95
Safety Instructions......................................................... 95
Symbols .......................................................................... 96
Safety statements ................................................................ 97
Warnings and cautions ............................................................ 99
Electrostatic discharge .......................................................... 99
Specifications .......................................................... 101
Environmental specifications.................................................... 101
Mechanical specifications....................................................... 101
Support information ..................................................... 101
Customer support ........................................................ 101
Before you contact TradeDX ...................................................... 102

Component identification 6
Component identification
Item
Description
1
2U chassis and top cover
2
HDD backplane
3
Syetem fan (6)
4
CPU & heat sink (2)
5
System board
6
OCP NIC mezzanine card (SFP+ port x2)
7
Riser assembly (2)
8
SAS HBA mezzanine card
9
550W redundant PSUs (2)
10
DIMM slot (16)
11
Front control board
12
3.5”/2.5”SATA/SAS HDD (12)
13
Front VGA cable
14
HDD carrier (12)
15
Air baffle

Component identification 7
Front panel components
Item
Description
1
Front VGA
2
3.5”/2.5”SATA/SAS HDD carriers (12)
3
Front control board
Front panel LEDs and buttons
Item
Description
1
Power button
2
USB 2.0 (2)
3
UID button and LED (BMC reset)
4
Ethernet 1 LED
5
Ethernet 2 LED
6
IPMI LED
7
System health LED
8
Reset button
LED
Indicator
LED
Color
Description
Power
Green
On: System powered on and running
Off: System powered off
Ethernet 1~2
Green
On: LAN link no access
Off: No Link
Flashing: LAN access

Component identification 8
LED
Indicator
LED
Color
Description
Management*
Green
On: LAN link no access
Off: No Link
Flashing: LAN access
UID
Blue
On: Server was located for identification
Off: Server is operating normally
System
Health
Green
Orange
Green: The server is operating normally
Orange: Fault present on server
Rear panel components
Item
Description
1
Riser assembly (2)
2
550W redundant PSUs (2)
3
COM
4
VGA
5
IPMI
6
USB 3.0 (2)
7
RJ45 (2)
8
SFP+10G Ethernet connectors (2)

Component identification 9
Power supply LEDs
The 550W power supply comes with one LED and the LED is visible from the rear
of the power supply.
LED Staate
LED
Color
Description
AC Power
Green
On: Normal work
Off: No AC power to all power supplies
Blink (1Hz): AC present / Only 12VSB on (PS off) or
PS in CR state
Red
On:
oAC cord unplugged; with a second power
supply in parallel still with AC input power
oPower supply critical event causing a
shutdown; failure, OCP, OVP, Fan Fail
Blink (1Hz): Power supply warning events where the
power supply continues to operate; high temp, high
power, high current, slow fan, input voltage lower
than 90Vac (not warning above 90V condition, must
be warning state below 85V condition)
Storage drive LEDs
LED
Indicator
LED
Color
Description
Alert
Red
On: The system detected a fault with the drive
Off: Normal operation
Blink (4Hz): The drive is being located
Blink (1Hz): The drive is being rebuilt
Activity
Green
SAS drive:
On: Power on with no drive activity
Blink: Power on with drive activity /power on drive
spinning up
Off: Power on with drive spin down
SATA drive:
On: Power on with no drive activity
Blink: Power on with drive activity/power on drive
spinning up
Board LEDs
See the following illustrations to locate the LED indicator for IPMI and RJ45
(management network).
IPMI

Component identification 10
Item
Description
1
NIC Link/Activity LED
2
NIC Link Speed LED
RJ45
Item
Description
1
NIC Link/Activity LED
2
NIC Link Speed LED
See the following illustration to locate the system board LED indicator:
Item
Description
1
LAN_1
2
LAN_0
3
UID LED
4
MGMT LAN LED

Component identification 11
LED Name
Voltage Sources
LED Color State
Description
AUX LED
P3V3_AUX
Green
On
AC on
—
Off
AC off
UID LED
P5V_AUX
Blue
On
Unit selected for
identification
—
Off
Unit not selected
SYS LED
P3V3_AUX
Green
On
System health OK
Yellow
On
Error occurred
BMC Heartbeat
LED
P3V3_AUX
Green
Blink
BMC is ready
—
Off
BMC is not ready
LAN0, LAN1
P3V3_AUX
Green
(Left)
On
LAN links up, but no
activity
Green
(Left)
Blink
LAN links up with
activity
—(Left)
Off
LAN link down
Green
(Right)
On
Link speed is 1000Mbps
Amber
(Right)
On
Link speed is 100Mbps
—(Right)
Off
Link speed is 10Mbps
MGMT LAN LED
P3V3_AUX
Green
(Right)
On
Link speed is 100Mbps
Amber
(Right)
On
Link speed I s10Mbps
Green
(Left)
Blink
LAN link up and activity
Green
(Left)
On
LAN link up but no
activity
—(Left
and Right)
Off
Disconnected

Component identification 12
System board components
Item
Description
1
Riser 2
2
PSU connector (2)
3
CPU 1
4
Front control connector
5
HDD backplane connector (2)
6
System fan header (6)
7
CPU 0
8
DIMM slot (16)
9
FP USB 2.0 (2)
10
SATA connector (2)
11
MiniSAS connector (2)
12
Front VGA connector
13
OCP mezzanine slot
14
Riser 1
15
NIC 1 & 2
16
USB 3.0 (2)
17
MGMT port
18
VGA port
19
Serial port
20
SAS HBA mezzanine slot

Component identification 13
HDD carrier LED definitions
Each drive tray supports two light pipes to direct light from the drive status
LEDs on the backplane to the face of the tray, allowing it to be viewable from
the front of the system.
State
Description
Green on, red
off
HDD detected
Green blink,
red off
HDD active
Green off , red
on
HDD fault
Green off, red
blink
HDD rebuilt or located
Important: The fault LED function is only be supported when a HBA/RAID card is
installed.
System components
The following figure shows specific components of the server system. See the
following figure and table to become familiar with the server components.

Component identification 14
Item
Description
1
Air baffle
2
Riser assembly (2)
3
HDD backplane
4
System fan (6)
5
SAS HBA mezzanine card
6
OCP NIC mezzanine card (SFP+ port x2)
7
550W redundant PSUs (2)
8
System board
9
3.5”/2.5”SATA/SAS HDD (12)

Operations 15
Operations
Powering up the server
The following procedure assumes that at least one power cord is connected to the
server to supply power to the server and that the server has been previously
powered on.
1. Verify the power cord, power supply LED indicator, and power LED indicator
on front control panel. Turn the power supply LED on immediately to indicate
the power is being supplied to the power supply and the system in the standby
power state. Power LED off to indicate the server is not powered on or has
been powered off in standby mode.
2. Power up the server
oLocal server power-on: Press and release the power button on the front
control panel of the server to power on the server.
oBMC web interface power-on: Log in to the BMC web interface and select power
on from the power control action list box.
oLog in to the BMC CLI and execute the IPMI command to power on system.
Powering down the server
The following procedures show how to shut down the server and verify the power
status.
Shutting down the server
Graceful shutdown
To perform a graceful shutdown: Save all open files, network service, and
close all applications prior to shut down.
Stop or terminate all necessary system processes to bring down the operating
system and power off the compute node.
Press and release the power button on the front panel of ACPI-enabled
(Advanced Configuration and Power Interface) operating systems to perform
an orderly shutdown of the operating system. Servers not running ACPI-enabled
operating systems will shut down immediately.
Emergency shutdown
CAUTION: All applications and files will be closed without saving
changes, file system corruption might occur.
To perform an emergency shutdown, press and hold down the power button on the
front panel for at least five seconds to shut down and enter standby power mode.
BMC CLI shutdown
Log in to the BMC and execute the IPMI command to shut down the server.

Operations 16
Verifying the power status
Verify all power LED indicators of the server and make sure the power LED light
is off before replacing and removing the server components from the rack.

Installation 17
Installation
Safety measures
Static electricity discharges can damage computer components and electronic
circuit boards. Working on computers that are still connected to a power supply
can be extremely dangerous. Follow these guidelines to avoid self-injury and
damage to the computer:
Always disconnect the server from the power outlet when working inside of
the computer case.
If possible, wear a grounded wrist strap when working inside the computer
case. Alternatively, discharge any static electricity by touching the bare
metal chassis of the computer case, or the bare metal body of any other
grounded appliance.
Hold electronic circuit boards only by the edges. Do not touch the components
on the board unless it is necessary to do so. Do not flex or stress the circuit
board.
Leave all components inside the static-proof packaging until ready to use
the component for the installation.
Identifying the contents of the server
shipping carton
Unpack the server shipping carton and locate the materials for installing the
server.
The contents of the server shipping carton include:
Server
Power cord
Rack-mounting hardware
In addition to the supplied items, you might need:
Operating system or application software
Hardware options

Installation 18
Hard disk drives
Removing the hot-swappable HDD assembly
Installing the hot-swappable hard disk drive
assembly
Verify that the drive is fully seated.

Installation 19
Installing the 3.5”hard disk drive module
To install the 3.5”hard disk drive module:
1. Remove the hot-swappable HDD assembly (on page 18).
2. Remove the screws securing the filler panel from the HDD carrier.
3. Remove the filler panel from the HDD carrier.
4. Align the HDD in the HDD carrier with the connectors facing the opening of
the carrier.
5. Secure the HDD and the HDD carrier with screws.
6. Install the hot-swappable HDD assembly (on page 18).

Installation 20
Removing the 3.5”hard disk drive module
To remove the 3.5”hard disk drive module:
1. Remove the hot-swappable HDD assembly (on page 18).
2. Remove the screws securing the HDD from the HDD carrier.
3. Remove the HDD from the HDD carrier.