TRADEDX GRoot Operating instructions

Revision History
Date
Chapter
Page
2017/ 12/ 14
Revised Installing an M.2 card
Revised Front control boards
Revised Routing for SKU1 (without PCIecard)
Added Routing for SKU1(with PCIecard)
Revised Routing for SKU2
41, 48-51, 71-72, 73, 74
2018/ 01/ 09
Revised PSU LED
Revisecable routing for SKU2
17, 74
2018/ 05/ 14
Revised Power supply LEDs
17, 18

TradeDX Groot Server
User and Maintenance Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardwarecomponents and
software. This guide is for an experienced service technician. TradeDX assumes you are qualified in the servicing of computer equipment,
trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number:
May, 2018
Edition: 1

© Copyright 2017 TradeDX
The information contained hereinis subject to change without notice. Theonly warranties for TradeDX products and services are set forth in the
express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional
warranty. TradeDX shall not be liable for technical or editorial errors or omissions contained herein.

Contents 4
Contents
Component identification........................................................................................................................8
Front panel components...............................................................................................................................................10
Front control panel buttons and LED.........................................................................................................................................................................................................10
Rear panel components................................................................................................................................................................11
Rear panel buttonsand LED..................................................................................................................................................................................................................................................................................................12
Power supply LEDs.................................................................................................................................................................................................................................................................................................................................13
Board LEDs......................................................................................................................................................................................................................................................15
System boardcomponents............................................................................................................................................17
HDD carrier LED definitions...................................................................................................................................18
System components......................................................................................................................................................19
Operations...........................................................................................................................................22
Powering up the server....................................................................................................................................................................................22
Powering down the server...................................................................................................................................................22
Shutting down the server..........................................................................................................................................22
Verifying the power status.......................................................................................................................................................23
Installation ...........................................................................................................................................24
Safety measures.............................................................................................................................................................................24
Identifying the contents of the server shipping carton.........................................................................................................................24
Redundant power supply units......................................................................................................................................................................25
Removing a redundant powersupply unit ..................................................................................................25
Installing a redundant power supply unit............................................................................................................................25
Hard disk drives ....................................................................................................................................................26
Removing a 2.5" HDD assembly ............................................................................................................................26
Installing a 2.5" HDD assembly..............................................................................................................................26
Installing a 2.5" HDD module..................................................................................................................... 27
Removing a 2.5" HDD module ...................................................................................................................28
Access panel..........................................................................................................................................................29
Removing anaccess pane.l.....................................................................................................................................................29
Installing an access panel...........................................................................................................................29
Air baffle................................................................................................................................................................ 30
Removing anair baffle................................................................................................................................30
Installing an air baffle..................................................................................................................................31
System fans ........................................................................................................................................................... 32
Cable routing..............................................................................................................................................32
Removing a system fan ............................................................................................................................... 32
Installing a system fan.................................................................................................................................34
M.2 adapters.........................................................................................................................................................36
Removing anM.2 adapter ..........................................................................................................................36
Installing an M.2 adapter............................................................................................................................ 37
M.2 cards..............................................................................................................................................................38
Installing an M.2 card .................................................................................................................................38
Removing anM.2 card ...............................................................................................................................38
Hard disk drive backplane.....................................................................................................................................39
Removing a SATA HDD (SKU1) backplane ................................................................................................39
Installing a SATA HDD (SKU1) backplane...................................................................................................................40

Contents 5
Removing a U.2 HDD (SKU2) backplane...............................................................................................................42
Installing a U.2 HDD (SKU2) backplane.....................................................................................................43
Front control boards ..............................................................................................................................................45
Removing a frontcontrol board ..................................................................................................................45
Installing a front control board....................................................................................................................46
PCIe cards.......................................................................................................................................................................................47
Removing aPCIe card.......................................................................................................................................................................47
Installing a PCIe card..................................................................................................................................48
Riser boards...........................................................................................................................................................49
Removing ariser board...............................................................................................................................49
Installing a riser board.................................................................................................................................49
Removing anexpander board.....................................................................................................................50
Installing an expander board ......................................................................................................................51
OCP mezzanine cards...........................................................................................................................................53
Removing an OCPmezzanine card............................................................................................................53
Installing an OCP mezzanine card................................................................................................................................54
Memory modules ...........................................................................................................................................................................55
Removing amemory module..........................................................................................................................................55
Installing a memory module........................................................................................................................56
Processors.......................................................................................................................................................................................57
Removing a processor......................................................................................................................................................57
Installing a processor.........................................................................................................................................59
Systemboard modules..................................................................................................................................................63
Removing a systemboard module..............................................................................................................63
Installing a system board module...................................................................................................................................64
Powering on and selecting boot options................................................................................................................65
Installing the operating system.................................................................................................................................................................................65
Cabling ................................................................................................................................................66
Internal system cabel routing .................................................................................................................................. 66
Configuration.......................................................................................................................................69
BMC ......................................................................................................................................................................69
Web GUI introduction.................................................................................................................................69
IP address..........................................................................................................................................................69
User name and password........................................................................................................................... 69
Web browsers............................................................................................................................................69
Logging in...................................................................................................................................................69
Updating the firmware ................................................................................................................................70
BIOS settings ................................................................................................................................................................73
BIOS setup menus.....................................................................................................................................................................................................................73
POSTerror message.................................................................................................................................................................74
Entering the pop-up boot menu ...............................................................................................................................75
Entering PXE boot..............................................................................................................................................................75
Entering the BIOS setup menu ................................................................................................................................75
BIOS maintenance....................................................................................................................................................76
Checking the FW version......................................................................................................................................79
Checking the BIOS version using Linux......................................................................................................................................79
Checking the BIOS version using the BIOS setup utility......................................................................................................80
Checking the BMC version using Linux......................................................................................................................................80
Checking the BMC version using the web GUI........................................................................................... 81
Checking the event log..........................................................................................................................................................................82
Checking the system event log using Linux remote desktop ......................................................................... 82
Checking the system event log using the web GUI...............................................................................................................83

Contents 6
Checking the event log using the BIOS setup utility ..................................................................................... 84
Diagrams.............................................................................................................................................85
System board diagram..................................................................................................................................................85
Spare parts catalog..............................................................................................................................86
Customerself repair ...............................................................................................................................................86
Parts only warranty service ..........................................................................................................................................86
Replaceable components.............................................................................................................................................................87
Troubleshooting.........................................................................................................................................88
Troubleshooting preparation..................................................................................................................................88
Pre-diagnostic............................................................................................................................................................88
Symptom collection.....................................................................................................................................88
Prepare the server for diagnosis.................................................................................................................89
Performing processor procedures in the troubleshooting proces.s.......................................................................................89
Breaking the server down to the minimum hardware configuration....................................................................90
Diagnostic flowcharts...........................................................................................................................91
Troubleshooting flowcharts....................................................................................................................................91
Start diagnosis flowchart.............................................................................................................................92
Remote diagnosis flowchart........................................................................................................................93
General diagnosis flowchart.......................................................................................................................94
Power-on problems flowchart......................................................................................................................95
POSTproblems flowchart...........................................................................................................................96
Operating system boot problems flowchart.................................................................................................97
Troubleshooting general problems......................................................................................................................................98
Resolving common problems..........................................................................................................................................98
Hardware problem troubleshooting .....................................................................................................................100
Power problems........................................................................................................................................100
General hardware problems.....................................................................................................................101
Internal system problems....................................................................................................................................................... 102
External device problems..............................................................................................................................................106
Software problem troubleshooting.......................................................................................................................107
Operating system problems and resolutions....................................................................................................... 107
Application software problems .................................................................................................................108
ROM problems....................................................................................................................................................... 109
Batteryreplacement.................................................................................................................................111
Firmware update tools .......................................................................................................................112
Firmware and drivers support...........................................................................................................................113
Firmware list........................................................................................................................................................113
Systemboard programming data .............................................................................................................113
HDD backplane ........................................................................................................................................113
HBA/RAID card ........................................................................................................................................113
Device drivers......................................................................................................................................................113
Regulatoryinformation........................................................................................................................114
USA FCCverification notice................................................................................................................................114
Class A ................................................................................................................................................................114
Notices for Canada (Avis Canadien)...................................................................................................................114
Japanese Voluntary Control Council for Interference (VCCI) statemen.t..................................................................................114
Australia and New Zealand Class A statement.......................................................................................................................... 115
CCC Class A notice.................................................................................................................................................................... 115

Contents 7
European Union regulatory notice.......................................................................................................................115
Taiwanese Class A warning statement........................................................................................................................... 115
Notice for Korea..................................................................................................................................................115
Belarus Kazakhstan Russia marking.....................................................................................................................115
Safety................................................................................................................................................................................... 116
Warnings & Safety............................................................................................................................117
Important safety and compliance information......................................................................................................117
Safety precautions....................................................................................................................................118
Safety Instructions........................................................................................................................................................................119
Symbols.......................................................................................................................................................................123
Safety statements.................................................................................................................................................................................. 128
Warnings and cautions........................................................................................................................................133
Electrostatic discharge.........................................................................................................................................137
Specifications ....................................................................................................................................141
Environmental specifications ...............................................................................................................................141
Mechanical specifications ...................................................................................................................................141
Support information ...........................................................................................................................142
Before you contact TradeDX.................................................................................................................................................... 142

Component identification 8
Component identification
SKU1
Item Description
1 1U chassis and accesspanel
2 HDD backplane
3 System fan (6)
4 M.2 assembly (2)
5 DIMM slot (24)
6 CPU1 & heat sink
7 PSU (2)
8 PCIe card (2)
9 Riser board (2)
10 OCP mezzanine card
11 System board
12 CPU0 & heat sink
13 HDD carrier (8)
14 Front control panel
15 2.5" SATA HDD(8)
16 Air baffle (2)

Component identification 9
SKU2
Item Description
1 1U chassis andaccesspanel
2 HDD backplane
3 System fan (6)
4 M.2 assembly
5 DIMM slot (24)
6 CPU1 & heat sink
7 PSU (2)
8 PCIe card
9 Riser board
10 OCP mezzaninecard
11 Expander riser board
12 System board
13 CPU0 & heat sink
14 HDD carrier (10)
15 Front control panel
16 2.5" U.2 HDD (10)
17 Air baffle (2)

Component identification 10
Front panel components
SKU1
Item
Description
1
Front control panel
2
2.5" HDD carrier (8)
SKU2
Item
Description
1
Front control panel
2
2.5" HDD carrier (10)
Front control panel buttons andLED
Item
Description
1
UID button and LED
2
Health LED
3
NIC LED
4
Power button and LED
LED Indicator
LED Color
Description
Power LED
Green
On: Power on
Yellow
On: In S5