TRADEDX GRoot Operating instructions

Revision History
Date
Chapter
Page
2017/ 12/ 14
Revised Installing an M.2 card
Revised Front control boards
Revised Routing for SKU1 (without PCIecard)
Added Routing for SKU1(with PCIecard)
Revised Routing for SKU2
41, 48-51, 71-72, 73, 74
2018/ 01/ 09
Revised PSU LED
Revisecable routing for SKU2
17, 74
2018/ 05/ 14
Revised Power supply LEDs
17, 18

TradeDX Groot Server
User and Maintenance Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardwarecomponents and
software. This guide is for an experienced service technician. TradeDX assumes you are qualified in the servicing of computer equipment,
trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number:
May, 2018
Edition: 1

© Copyright 2017 TradeDX
The information contained hereinis subject to change without notice. Theonly warranties for TradeDX products and services are set forth in the
express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional
warranty. TradeDX shall not be liable for technical or editorial errors or omissions contained herein.

Contents 4
Contents
Component identification........................................................................................................................8
Front panel components...............................................................................................................................................10
Front control panel buttons and LED.........................................................................................................................................................................................................10
Rear panel components................................................................................................................................................................11
Rear panel buttonsand LED..................................................................................................................................................................................................................................................................................................12
Power supply LEDs.................................................................................................................................................................................................................................................................................................................................13
Board LEDs......................................................................................................................................................................................................................................................15
System boardcomponents............................................................................................................................................17
HDD carrier LED definitions...................................................................................................................................18
System components......................................................................................................................................................19
Operations...........................................................................................................................................22
Powering up the server....................................................................................................................................................................................22
Powering down the server...................................................................................................................................................22
Shutting down the server..........................................................................................................................................22
Verifying the power status.......................................................................................................................................................23
Installation ...........................................................................................................................................24
Safety measures.............................................................................................................................................................................24
Identifying the contents of the server shipping carton.........................................................................................................................24
Redundant power supply units......................................................................................................................................................................25
Removing a redundant powersupply unit ..................................................................................................25
Installing a redundant power supply unit............................................................................................................................25
Hard disk drives ....................................................................................................................................................26
Removing a 2.5" HDD assembly ............................................................................................................................26
Installing a 2.5" HDD assembly..............................................................................................................................26
Installing a 2.5" HDD module..................................................................................................................... 27
Removing a 2.5" HDD module ...................................................................................................................28
Access panel..........................................................................................................................................................29
Removing anaccess pane.l.....................................................................................................................................................29
Installing an access panel...........................................................................................................................29
Air baffle................................................................................................................................................................ 30
Removing anair baffle................................................................................................................................30
Installing an air baffle..................................................................................................................................31
System fans ........................................................................................................................................................... 32
Cable routing..............................................................................................................................................32
Removing a system fan ............................................................................................................................... 32
Installing a system fan.................................................................................................................................34
M.2 adapters.........................................................................................................................................................36
Removing anM.2 adapter ..........................................................................................................................36
Installing an M.2 adapter............................................................................................................................ 37
M.2 cards..............................................................................................................................................................38
Installing an M.2 card .................................................................................................................................38
Removing anM.2 card ...............................................................................................................................38
Hard disk drive backplane.....................................................................................................................................39
Removing a SATA HDD (SKU1) backplane ................................................................................................39
Installing a SATA HDD (SKU1) backplane...................................................................................................................40

Contents 5
Removing a U.2 HDD (SKU2) backplane...............................................................................................................42
Installing a U.2 HDD (SKU2) backplane.....................................................................................................43
Front control boards ..............................................................................................................................................45
Removing a frontcontrol board ..................................................................................................................45
Installing a front control board....................................................................................................................46
PCIe cards.......................................................................................................................................................................................47
Removing aPCIe card.......................................................................................................................................................................47
Installing a PCIe card..................................................................................................................................48
Riser boards...........................................................................................................................................................49
Removing ariser board...............................................................................................................................49
Installing a riser board.................................................................................................................................49
Removing anexpander board.....................................................................................................................50
Installing an expander board ......................................................................................................................51
OCP mezzanine cards...........................................................................................................................................53
Removing an OCPmezzanine card............................................................................................................53
Installing an OCP mezzanine card................................................................................................................................54
Memory modules ...........................................................................................................................................................................55
Removing amemory module..........................................................................................................................................55
Installing a memory module........................................................................................................................56
Processors.......................................................................................................................................................................................57
Removing a processor......................................................................................................................................................57
Installing a processor.........................................................................................................................................59
Systemboard modules..................................................................................................................................................63
Removing a systemboard module..............................................................................................................63
Installing a system board module...................................................................................................................................64
Powering on and selecting boot options................................................................................................................65
Installing the operating system.................................................................................................................................................................................65
Cabling ................................................................................................................................................66
Internal system cabel routing .................................................................................................................................. 66
Configuration.......................................................................................................................................69
BMC ......................................................................................................................................................................69
Web GUI introduction.................................................................................................................................69
IP address..........................................................................................................................................................69
User name and password........................................................................................................................... 69
Web browsers............................................................................................................................................69
Logging in...................................................................................................................................................69
Updating the firmware ................................................................................................................................70
BIOS settings ................................................................................................................................................................73
BIOS setup menus.....................................................................................................................................................................................................................73
POSTerror message.................................................................................................................................................................74
Entering the pop-up boot menu ...............................................................................................................................75
Entering PXE boot..............................................................................................................................................................75
Entering the BIOS setup menu ................................................................................................................................75
BIOS maintenance....................................................................................................................................................76
Checking the FW version......................................................................................................................................79
Checking the BIOS version using Linux......................................................................................................................................79
Checking the BIOS version using the BIOS setup utility......................................................................................................80
Checking the BMC version using Linux......................................................................................................................................80
Checking the BMC version using the web GUI........................................................................................... 81
Checking the event log..........................................................................................................................................................................82
Checking the system event log using Linux remote desktop ......................................................................... 82
Checking the system event log using the web GUI...............................................................................................................83

Contents 6
Checking the event log using the BIOS setup utility ..................................................................................... 84
Diagrams.............................................................................................................................................85
System board diagram..................................................................................................................................................85
Spare parts catalog..............................................................................................................................86
Customerself repair ...............................................................................................................................................86
Parts only warranty service ..........................................................................................................................................86
Replaceable components.............................................................................................................................................................87
Troubleshooting.........................................................................................................................................88
Troubleshooting preparation..................................................................................................................................88
Pre-diagnostic............................................................................................................................................................88
Symptom collection.....................................................................................................................................88
Prepare the server for diagnosis.................................................................................................................89
Performing processor procedures in the troubleshooting proces.s.......................................................................................89
Breaking the server down to the minimum hardware configuration....................................................................90
Diagnostic flowcharts...........................................................................................................................91
Troubleshooting flowcharts....................................................................................................................................91
Start diagnosis flowchart.............................................................................................................................92
Remote diagnosis flowchart........................................................................................................................93
General diagnosis flowchart.......................................................................................................................94
Power-on problems flowchart......................................................................................................................95
POSTproblems flowchart...........................................................................................................................96
Operating system boot problems flowchart.................................................................................................97
Troubleshooting general problems......................................................................................................................................98
Resolving common problems..........................................................................................................................................98
Hardware problem troubleshooting .....................................................................................................................100
Power problems........................................................................................................................................100
General hardware problems.....................................................................................................................101
Internal system problems....................................................................................................................................................... 102
External device problems..............................................................................................................................................106
Software problem troubleshooting.......................................................................................................................107
Operating system problems and resolutions....................................................................................................... 107
Application software problems .................................................................................................................108
ROM problems....................................................................................................................................................... 109
Batteryreplacement.................................................................................................................................111
Firmware update tools .......................................................................................................................112
Firmware and drivers support...........................................................................................................................113
Firmware list........................................................................................................................................................113
Systemboard programming data .............................................................................................................113
HDD backplane ........................................................................................................................................113
HBA/RAID card ........................................................................................................................................113
Device drivers......................................................................................................................................................113
Regulatoryinformation........................................................................................................................114
USA FCCverification notice................................................................................................................................114
Class A ................................................................................................................................................................114
Notices for Canada (Avis Canadien)...................................................................................................................114
Japanese Voluntary Control Council for Interference (VCCI) statemen.t..................................................................................114
Australia and New Zealand Class A statement.......................................................................................................................... 115
CCC Class A notice.................................................................................................................................................................... 115

Contents 7
European Union regulatory notice.......................................................................................................................115
Taiwanese Class A warning statement........................................................................................................................... 115
Notice for Korea..................................................................................................................................................115
Belarus Kazakhstan Russia marking.....................................................................................................................115
Safety................................................................................................................................................................................... 116
Warnings & Safety............................................................................................................................117
Important safety and compliance information......................................................................................................117
Safety precautions....................................................................................................................................118
Safety Instructions........................................................................................................................................................................119
Symbols.......................................................................................................................................................................123
Safety statements.................................................................................................................................................................................. 128
Warnings and cautions........................................................................................................................................133
Electrostatic discharge.........................................................................................................................................137
Specifications ....................................................................................................................................141
Environmental specifications ...............................................................................................................................141
Mechanical specifications ...................................................................................................................................141
Support information ...........................................................................................................................142
Before you contact TradeDX.................................................................................................................................................... 142

Component identification 8
Component identification
SKU1
Item Description
1 1U chassis and accesspanel
2 HDD backplane
3 System fan (6)
4 M.2 assembly (2)
5 DIMM slot (24)
6 CPU1 & heat sink
7 PSU (2)
8 PCIe card (2)
9 Riser board (2)
10 OCP mezzanine card
11 System board
12 CPU0 & heat sink
13 HDD carrier (8)
14 Front control panel
15 2.5" SATA HDD(8)
16 Air baffle (2)

Component identification 9
SKU2
Item Description
1 1U chassis andaccesspanel
2 HDD backplane
3 System fan (6)
4 M.2 assembly
5 DIMM slot (24)
6 CPU1 & heat sink
7 PSU (2)
8 PCIe card
9 Riser board
10 OCP mezzaninecard
11 Expander riser board
12 System board
13 CPU0 & heat sink
14 HDD carrier (10)
15 Front control panel
16 2.5" U.2 HDD (10)
17 Air baffle (2)

Component identification 10
Front panel components
SKU1
Item
Description
1
Front control panel
2
2.5" HDD carrier (8)
SKU2
Item
Description
1
Front control panel
2
2.5" HDD carrier (10)
Front control panel buttons andLED
Item
Description
1
UID button and LED
2
Health LED
3
NIC LED
4
Power button and LED
LED Indicator
LED Color
Description
Power LED
Green
On: Power on
Yellow
On: In S5

Component identification 11
LED Indicator
LED Color
Description
UID LED
Blue
Blinking: System selected
Health LED
Red
On: Fault detected
Green
On: Normal operation
Orange
On: SEL event detected
NIC LED
Green
Blinking:
Rear panel components
Item
Description
1
PCIe card (2)
2
USB
3
OCP mezzanine 25G port (2) (Optional)
4
Onboard SFP+ 10G port (2)
5
RJ45 (2)
6
IPMI
7
VGA
8
UID button and LED
9
Health LED
10
Power button and LED
11
PSU (2)

Component identification 12
Rear panel buttonsand LED
Item
Description
1
25G zSFP+ Link/ Activity LED
2
25G zSFP+ speed LED
3
10G SFP+ Link/ Activity LED
4
10G SFP+ Speed LED
5
NIC Link/ Activity LED
6
NIC Link Speed LED
7
NIC Link/ Activity LED
8
NIC Link Speed LED
9
UID and reset button
10
Health LED
11
Power button and LED
LED Indicator
LED Color
Description
25G zSFP+ Link/ Activity LED
Green
On: Linked to network
25G zSFP+ speed LED
Green
On: 25G
Amber
On: Variable speed
10G SFP+ Link/ Activity LED
Green
Blinking: data sensed through port
10G SFP+ Speed LED
Green
On: 10G
Amber
On: Variable speed
NIC Link/ Activity LED
Green
Blinking: data sensed through port
NIC Link Speed LED
Green
On: 1G
NIC Link/ Activity LED
Green
Blinking: data sensed through port
NIC Link Speed LED
Green
On: 1G
Amber
UID LED
Blue
System selected
Health LED
Red
On: Fault detected
Green
On: Active
Orange
On: Status degrading
Power LED
Green
On: Power on
Amber
On: In S5

Component identification 13
Power supply LEDs
The power supply comes with one LED and the LED is visible from the rear of the power supply.
PS-2801-9L
LED Appearance
Description
Off
No AC power
Green
Output on, normal
Green blinking (1
sec/ on, 1 sec/ off,
0.5Hz)
Standby mode normal
Green blinking (0.25
sec/ on, 0.25 sec/ off,
2Hz)
Sleep PSU in cold redundant/ off mode
Amber
Standby mode with OTP range
12V fault (include OVP, UVP, OCP, SCP and OTP)
Fan lock 15 sec including stand-by mode
DPS-800AB-37 A
LED Appearance
Description
Off
No AC power to power supply
Green
+12V output on, normal
Green blinking (1
sec/ on, 1 sec/off,
0.5Hz)
AC present/ only +12VSB on (PS off) or PSU in smart standby mode
Green blinking (0.25
sec/ on, 0.25 sec/ off,
2Hz)
Power supply FW updating
Amber
Power supply critical event causing a shutdown; OTP,OCP, UVP, OVP
fan fail
Amber blink (1Hz)
Power supply warning events where the power supply continues to
operate; high temp, high power, high current, slow fan
PS-2551 -9L1
LED Appearance
Description
Off
No AC power to all power supplies
Green
Output on, normal
Green blinking (1
sec/ on, 1 sec/off,
0.5Hz)
Standby mode normal
Green blinking (0.25
sec/ on, 0.25 sec/off,
2Hz)
Sleep PSU in cold redundant/ off mode

Component identification 14
LED Appearance
Description
Amber
Standby mode with OTP range
12V fault (include OVP, UVP, OCP, SCP and OTP)
Fan lock 15 sec including stand-by mode
S550E004L
LED Appearance
Description
Off
No AC power to all power supplies
Green
Output on, normal
Green blink (1Hz)
AC presents/ only +12VSB on (PSoff) or PSUin smart redundant
state/ off line mode
Green blink (2Hz)
Power supply FW updating
Amber
AC cord unplugged or AC power lost; with a secondpower supply
in parallel still with AC input power
Power supply critical event causing a shutdown; failure, OCP, SC,
OVP, fan fail, OTP
Amber blink (1Hz)
Power supply warning events where the power supply continues to
operate; high temp, high power, high current, slow fan

Component identification 15
Board LEDs
See the following illustration to locate the system board LEDindicators:
Item Description
1 CR24 BMC Heart-Beat LED
2 CR21 Speaker LED
3 CR33 HDD activityLED
LEDName Voltage
Sources LED Color State Description
BMC Heart-Beat
LED P3V3 Green

Component identification 16
LED Name
Voltage
Sources
LED Color State
Description
Speaker LED
P5V
Yellow
HDD activity
LED
P3V3
Yellow

Component identification 17
System boardcomponents
Item Description
1 I2C pin header
2 OCP mezzanine connector
3 CPU0 PCIe x24 slot
4 XDP
5 CPU1 PCIe x24 slot
6 FPIO connector
7 M.2 power connector
8 MiniSAS connector
9 CPU0 socket
10 System fan header(6)
11 DIMM slot (24)
12 HDD power connector
13 CPU1 socket
14 M.2 power connector
15 GPU power connector
16 Rear backplane power connector
17 PSUconnector (2)
18 SLIMLINEconnector
19 M.2 SATA connector
20 Internal USB3.0
21 CPU1 PCIe x16 slot

Component identification 18
Item
Description
22
M.2 SATA connector
23
Power button and LED
24
Health LED
25
UID and reset button
26
VGA
27
IPMI
28
USB
29
RJ45 (2)
30
Onboard SFP+ 10G port (2)
31
USB
HDD carrier LEDdefinitions
Each drive tray supports two light pipes to direct light from the drive status LEDson the backplane to the
face of the tray, allowing it to be viewable from the front of the system.
LED Appearance
Description
Off
HDD not present
Green blinking
HDD read/ write activity
Blue solid
HDD present and Online
Blue blinking (4Hz)
HDD locate
Red solid
HDD fail
Red blinking (1Hz)
HDD rebuild
Important: Thefault LED functionis only being supported whenan HBA/RAID card is installed.

Component identification 19
Systemcomponents
The following figure shows specific components of the server systemB. efore initiating any service
procedures, familiarize yourself with the system and its components as illustrated in the following figure.
SKU1
Item Description
1 Access panel
2 Riser assembly
3 M.2 assembly (2)
4 Air baffle (2)
5 System fan (6)
6 HDD backplane
7 PSU (2)
8 OCP mezzanine card

Component identification 20
Item Description
9 System board
10 Front control panel
11 2.5" HDD(8)
SKU2
Item Description
1 Access panel
2 Riser assembly
3 M.2 assembly
4 Expander riser board
5 Air baffle (2)
6 System fan (6)
7 HDD backplane