Trikdis RL14 User manual

www.trikdis.com  UAB Trikdis  Draugystės str. 17, LT-51229 Kaunas, Lithuania  [phone]  [email protected]
IP/SMS receiver RL14
User manual v220127
January, 2022

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 2 January, 2022
Contents
I. Safety requirements .................................................................................................................................. 3
II. Warranty .................................................................................................................................................... 3
III. About receiver ........................................................................................................................................... 4
IV. Receiver functionality ................................................................................................................................ 4
V. Technical parameters ................................................................................................................................ 5
VI. Equipment ................................................................................................................................................. 5
VII. Receiver elements ................................................................................................................................. 6
A. Front view and light indication. ............................................................................................................... 6
B. Rear view and rear panel elements. ........................................................................................................ 6
VIII. Preparing the receiver for operation .................................................................................................... 7
IX. Configuring the receiver ............................................................................................................................ 9
A. Connecting to a new receiver and setting LAN addresses. ..................................................................... 9
B. Connecting to a receiver operating in LAN. ........................................................................................... 10
C. Configuring remote server IP address for communication channel testing, receiver sound signals and
clock (tab Configure). ............................................................................................................................. 12
D. List of receiver events. Disabling generation of event messages (tab Events). ..................................... 12
E. Controlling communication with GPRS and GSM objects (tab General). .............................................. 13
F. Setting operation mode of COM ports (tab COM settings). .................................................................. 13
G. SMS messages using SMPP protocol (tab SMPP settings). .................................................................... 14
H. Adding receivers and setting their parameters (tab Receivers). ........................................................... 14
I. Directing messages to the message monitoring software (tab Outputs). ............................................. 15
J. Message filtering (tab Filter). ................................................................................................................. 16
K. User permissions (tab Users). ................................................................................................................ 17
X. Resetting default parameters .................................................................................................................. 19
XI. Receiver event messages ........................................................................................................................ 19
XII. License activation ................................................................................................................................ 22

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 3 January, 2022
I. Safety requirements
IP/SMS receiver RL14 is an electrical device, therefore it may only be installed by qualified specialists
following this manual.
IP/SMS receiver RL14 must be operated following this manual.
II. Warranty
According to the user manual of the receiver and general regulations for installing electrical equipment,
the manufacturer provides a 24-month warranty to the installed and operated product. Warranty coverage
starts at the moment of the product sale and purchase agreement, i.e. date of issue of invoice or fiscal receipt.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 4 January, 2022
III. About receiver
IP/SMS receiver RL14 is purposed for Central Monitoring Stations (CMS). It is designed to receive
messages transmitted through Trikdis transmission modules, which are sent in TCP/UDP protocols or SMS
messages. After processing received messages, it sends the data to the monitoring software through LAN or
RS232 port.
IV. Receiver functionality
Receiver has an integrated industrial computer with software IPcom v4 operating in OS Linux
environment. Software Ipcom v4 is designed to process message traffic received via 1) receiver network
adapter card, 2) integrated SMS receiver, 3) receiver lead-in RS232.
Network card receives messages sent in TCP/UDP protocols. SMS receiver receives messages sent in
Contact ID codes. RS232 port receives Contact ID codes in Sugard MRL-DG protocol.
Receiver’s functionality is set in the license, which affect the parameters of IPcomControl v4 software.
Receiver’s parameters are set while configuring IPcomControl v4, which must be installed in MS Windows OS
computer, located in the same network as the receiver.
There are multiple channels set for receiving messages and multiple ports for transferring messages to
the monitoring software. The functionality and physical parameters of these channels and ports are
configured while setting up the receiver.
Receiving messages:
Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS GPRS communicators G10, G10C,
G10T, G10D via GPRS and/or SMS channels.
Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS
receiver SIM card slot in order to receive messages via SMS channel.
Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS Ethernet communicators E10, E10C,
E10T via wired internet networks.
Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS GPRS communicators G10F, FireCom
via GPRS and/or SMS channels.
Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS
receiver SIM card slot in order to receive messages via SMS channel.
Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS control panels CG3 and SP131 via
GPRS and/or SMS channels.
Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS
receiver SIM card slot in order to receive messages via SMS channel.
Receives messages using UDP/IP protocols sent by TRIKDIS repeaters RR-GSM and R-IP12.
Receives messages sent by receivers from other manufacturers that are connected to lead-in RS232.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 5 January, 2022
V. Technical parameters
Parameter Description
Number of IP communicators Unlimited
Number of reception channels Initial license allows two channels
Communication protocols TCP/UPD TRK-3, TRK-6, TRK-7
Physical port of network adapter card RJ-45 (FastEthernet 10/100)
Modem of integrated SMS receiver GSM 850/ 900/ 1800/ 1900 MHz
Integrated SMS receiver SIM card type Standard, not supplied with the receiver
Purpose of RS232 ports It can configured to work as INPUT or OUTPUT for data
transferring
Number of RS232 ports 3
Data output protocols Surgard MLR2-DG, Monas3
Physical type of RS232 ports Male connector DB9
Setting parameters and monitoring the
operation
Computer operating in the same network with MS Windows
32/64 bit Win7, Win8, Win8.1, Win10 and software
IPcomControl v4
Number of workplaces Initial license allows adding 2 workplaces
Primary power supply 100 – 240 V (50 / 60 Hz) AC network.
AC current (Max.): 0.75A/115VAC, 0.5A/230VAC
Power Up to 60W
Backup power supply 12 V, capacity of 18Ah or more. Charging current up to 900 mA.
Operating temperature From 0 °C to +55 °C
Dimensions 19” 1U (450 x 50 x 320 mm)
Weight 2.1 kg
VI. Equipment
IP/SMS receiver RL14 1 pc.
2.5 m length GSM antenna with a magnetic pad 1 pc.
1.5 m length power supply cable 1 pc.
1.8 m length Null Modem-type COM cable (f/f) 1 pc.
5 m LAN cable 1 pc.
CD with software IPcomControl v4 and user manual 1 pc.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 6 January, 2022
VII. Receiver elements
A. Front view and light indication.
Front view of the receiver
Light indication
Indicator Description
Power Green light when power supply is on.
Status
Green light when physical and protocol connection between the receiver and message
monitoring software is online.
Red light when physical and protocol connection between the receiver and message
monitoring software is lost.
Yellow light when physical and protocol connection between the receiver and message
monitoring software is online via some described and active ports but has been lost via
the rest.
No light when receiver port is not active or not described.
Event Blue light when a message is being transmitted to the message monitoring software.
B. Rear view and rear panel elements.
Rear view of the receiver
Rear panel elements
Element Description
LAN Connector RJ45 for network adapter card.
COM1 1st serial port RS232 that is set as data lead-in or output (male connector DB9).
COM2 2nd serial port RS232 that is set as data lead-in or output (male connector DB9).
COM3 3rd serial port RS232 that is set as data lead-in or output (male connector DB9).
Reset Microswitch that resets default internet addresses of receiver network adapter card
when pressed and held for more than 5 seconds.
Antenna SMA-type female connector for GSM antenna of integrated SMS receiver.
HDMI HDMI connector for monitor.
USB USB connection.
Connector for receiver grounding circuit.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 7 January, 2022
- BAT +
Dismountable connector for backup power supply battery (at least 18 Ah 12 V). Battery
status may be controlled if there are no power supply problems. Battery charging
current - 900 mA.
100-240VAC Power supply cable connector and switch O/I.
VIII. Preparing the receiver for operation
1. Power supply must be turned off when receiver is being prepared for operation, i.e. 1) receiver power
supply cable must be disconnected from the network and 2) receiver connector BAT to which backup
power supply circuit is connected must be unplugged.
Note: Receiver will fully shut down only 2 minutes after turning off the power supply!
2. Insert an already registered regular size SMS card of the chosen network provider into receiver‘s SMS
card slot in order to receive SMS messages from Trikdis message transmission modules.
3. Position the receiver on a solid clean horizontal surface, unscrew fixing screws and remove the top
cover. Insert the SIM card into a SMS receiver‘s SIM card slot. Put side and top covers back on (see
picture below). Screw the top cover.
4. Mount the receiver in a 19” server rack.
5. Screw the GSM antenna.
6. Prepare a LAN according to a principal scheme below:

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 8 January, 2022
7. Install software IPcomControl v4 (see Configuring the receiver) on the computer that will be used to
configure receiver RL14.
8. Change the IP address of the computer that will be used to configure receiver RL14 to that required by
the receiver manufacturer (see item A under section Configuring the receiver).
9. Connect receiver RL14 and the computer that will be used to configure the parameters of the receiver
using LAN cable
10. Insert the power supply cable connector into the 110-220 V power socket of the receiver and plug the
cable into the mains socket.
11. Turn on the power supply of the receiver, i.e. toggle the power supply switch O/I to I. Power supply is
indicated by the blue light diode Power. A sound signal will indicate that receiver is prepared for
configuration.
12. Configure parameters of receiver RL14 in the following order:
1) Set the parameters of the receiver network adapter card so that receiver may operate in a
designated LAN (see section Connecting to a new receiver);
2) Add and describe ports through which message traffic is directed to the message monitoring
software (see tab Outputs under section Configuring the receiver);
3) Add and describe ports through which message traffic will be receiver (see tabs COM settings and
Receivers under section Configuring the receiver);
4) Add and describe programmable receivers which will direct processed message traffic through ports
to message monitoring software (see tab Receiver under section Configuring the receiver);
5) Add and describe users who will be permitted to log in and perform assigned tasks during operation
of the receiver (see tab Users under section Configuring the receiver).
13. Disconnect the LAN cable from the receiver and the computer (if it does not belong to LAN) once desired
receiver parameters are set.
14. Connect receiver RL14 and the computer with message monitoring software.
Use RS232 cable supplied with the equipment to connect the chosen receiver output COM and
computer with message monitoring software if messages will be transmitted to the message monitoring
software using port RS232;
Connect the receiver and the local area network with operating server-computer with message
monitoring software via receiver network adapter card connector LAN if messages will be transmitted
to the message monitoring software via LAN.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 9 January, 2022
IX. Configuring the receiver
Operation parameters of receiver RL14 are set and edited using software IPcomControl v4 on a computer
with OS MS Windows operating in the same LAN. Software may be found in the supplied CD or on
www.trikdis.lt. Install software IPcomControl v4 on the computer.
A. Connecting to a new receiver and setting LAN addresses.
Default addresses of network adapter card:
IP address 192.168.100.3
Port 55000
Subnet mask 255.255.255.0
Gateway 192.168.100.254
In order to restore default settings refer to chapter IX. Resetting default parameters.
1. Computer and receiver must operate in the same network in order to configure the receiver. Change
the network adapter card addresses of the computer that will be used to configure the receiver to
match those indicated in the tab.
2. Use LAN cable to connect the receiver and the computer that will be used to configure the receiver.
3. Turn on the main power supply and wait a few seconds until a sound signal will indicate that receiver
is on.
4. Run IPcomControl v4. Enter the default IP address of the receiver network adapter card and click OK.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 10 January, 2022
5. Enter the User name (administrator) and password (admin) when prompted. Click Login.
6. Select IPcomControl v4 tab Configure. Click Get. Enter LAN values into boxes Primary IP, Subnet and
Gateway in order to connect the receiver to the network. Click Set.
7. Receiver should automatically reboot and restart. Software IPcomControl v4 will close automatically.
Receiver is prepared for operation in LAN.
8. Disconnect the LAN configuration cable from the receiver and plug in the cable of local area network
whose addresses were just set in its place.
9. Restore network adapter card addresses of the computer that was used to configure the receiver.
Computer may now operate in previously used networks.
B. Connecting to a receiver operating in LAN.
Receiver operating in LAN is configured using software IPcomControl v4 on a 32/64 bit computer
computer with OS MS Windows Win7/8/8.1/10. Several computers with software IPcomControl v4 may be
connected to the receiver at once. Number of connections is limited by license that may be viewed by clicking
Help in software IPcomControl v4.
1. Run software IPcomControl v4. Enter the IP address of the LAN receiver network adapter card, e.g.,
195.15.184.138, when prompted and click OK.
2
3
1
4

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 11 January, 2022
2. Enter the User name (administrator) and password (admin) when prompted. Click Login.
3. Click Read in an open window of software IPcomControl v4.
Veresion of receiver`s
software
Automatic and
manual reboot (event
R 313).
Number of software tabs may differ depending on user
permissions granted by the receiver admini Number of
software tabs may differ depending on user permissions
Modem
–
status (offline/online) of the receiver
physical and programmable connection SMS
modem GM15 Offline (receiver event E/R 753).
GSM – status of the SMS modem GM15
connection to GSM network (receiver event E/R
751).

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 12 January, 2022
C. Configuring remote server IP address for communication channel testing, receiver sound
signals and clock (tab Configure).
D. List of receiver events. Disabling generation of event messages (tab Events).
Upon occurance of an event listed in the window above, a message will be formed and sent to the
monitoring software. Reporting of unwanted events can be turned off by ticking off the check box.
Configuration of a receiver allows to change: Event code, Partition’s number and zone. For some of the
messages the output channel identification is set automatically. For detailed list and conditions for
generating an event messages refer to chapter X. Receiver event messages.
Option to tes
t the quality of message reception
from GPRS networks and wide area network
(WAN) (receiver event E/R 732).
Testing is activated when box Ping is ticked and
IP address of external network server is entered.
Server must be capable to respond to ping
continuously and, e.g. every 2 seconds.
Receiver sound signals
1.Every received message will be followed by a
sound signal.
2.Sound signal will indicate accumulation of
messages in TCP/IP buffer.
3.Sound signal will indicate accumulation of
messages in RS232 buffer.
Receiver time view and configuration
Get time – displays time.
Set time – sets time value entered in the field
Set to PC time – sets the receiver time according to PC
time.
Enable/disable
generation of an
event message

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 13 January, 2022
E. Controlling communication with GPRS and GSM objects (tab General).
F. Setting operation mode of COM ports (tab COM settings).
Port name:
COM0 – Integrated SMS receiver data port. Operation mode must be set to “Trikdis”.
COM1…COM3 – Receiver RS232 ports.
Card_1…Card_4 – receiver card sockets.
Receiver event R762 GPRS connection restored will happen
if N signals will be received via GPRS in time T:
T = GPRS PING interval x GPRS Multiplier
Receiver event R752 GSM connection restored will happen
if N signals will be received via SMS in time T:
T = SMS PING interval x GSM Multiplier
Receiver event E704 Massive Communication loss will happen if
connection with N objects will be lost at at the same time, e.g. for 1
second.
Receiver event R764 Massive GPRS communication restore will
happen if GPRS connection with N objects is restored at the same
time, e.g. for 1 second.
Receiver event R754 Massive GSM restore will happen if GSM
connection with N objects is restored at the same time, e.g. for 1
second.
Receiver event E762 GPRS connection lost will happen if no
signal is received via GPRS įvyks for time T:
T = GPRS PING interval x GPRS Multiplier + Tolerance
Receiver event R752 GSM connection restored will happen
if no signal is received via SMS for time T:
T = SMS PING interval x GSM Multiplier + Tolerance
Physical port
parameters. These
parameters must match the
settings of corresponding ports of
other connected receivers.
COM – name of DB9 connector;
USB – name of insertable
adapter card slot.
Programmable receivers of the
traffic that
is received through these ports
may be
added in tab Receivers.
Operation mode of the port.
Receiver RL14 will operate as a
concentrator of messages
received by other receivers, i.e. it
will direct message traffic
received through Input ports to
Output if Input is chosen. Output
– RS232 port for directing data to
the message monitoring
software.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 14 January, 2022
G. SMS messages using SMPP protocol (tab SMPP settings).
SMPP – protocol for SMS message transmission using TCP/IP communication, i.e. it allows receiving SMS
messages sent by Trikdis message transmission modules via LAN instead of integrated SMS modem.
H. Adding receivers and setting their parameters (tab Receivers).
All the events listed in the “Events” tab are received from chosen IPcom channel and redirected to
chosen output port. In order to, receive messages sent from secured object via TCP/UDP protocols a
separate receiving channel must be created. Data stream received from this channel are redirected to
the chosen output port.
Number of receivers that may be added by double
-
clicking on cell
Click to add new SMPP receiver
is limited by license.
GSM network provider provides the IP address for connecting the receiver to the SMS centre server, port number, user name and
password.
Note: SMPP receiver identification marks are set in tab Receivers in order for the message monitoring software to identify that a
message was received from SMPP receiver.
Double
-
click on cell
Click to
add new receiver to assign a
name and number to a newly
added receiver. Receiver
number is included in
messages transmitted to the
message monitoring
software.
Number of receivers that
may be added is limited by
license.
Double-click on cell Click to add new line to describe message traffic received by an added receiver:
assign a port (Port or COM input), line number, protocol, encryption password and output. Output
parameters may be set in tab Outputs.
Note: assigned line number will be included in messages transmitted to message monitoring
software.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 15 January, 2022
Data stream redirection parameters:
 Line number – specify line number
 Protocol – specify data stream transfer protocol
 Port – specify input port
 COM input - specify physical input port
 SMPP input – specify SMPP server parameters
 Encryption password – specify a six digit encryption key for incoming data stream
 Output – specify output port for data stream, which parameters are set in “Output” tab
I. Directing messages to the message monitoring software (tab Outputs).
Output parameters for sending messages to the monitoring software:
 Name – specify port name
 Output type – specify connection type with the monitoring software: TCP or COM
 IP – specify monitoring stations IP address
 Port / COM port – specify output port number
 Heartbeat enabled – enable polling with the monitoring software
 Heartbeat interval – specify the period for polling
 Mode – specify the protocol of messages
 Identificator – specify the identification number for the channel. It will allow to identify the channel
upon losing the connection with it.
 Buffer size – specify the message buffer size
 Enable – enables the created channel to function.
Double
-
click on cell
Click to add new
output to add and describe message
output ports of message monitoring
software.
Number of ports that may be added
is limited by license.
Output type –message monitoring software communication protocol.
IP – IP address of message monitoring software computer.
Port or COM port – message monitoring software port number.
Heartbeat enabled – enables testing of message monitoring software
commnication channel.
Heartbeat interval – time interval for sending testing signals.
Mode – message protocol.
Identificator – communication channel identification number. It allows to
indentify the channel affected by communication loss.
Buffer size – size of message buffer.
Enabled – enables operation of added port if ticked.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 16 January, 2022
J. Message filtering (tab Filter).
IP address to which all received messages are additionally directed may be set in tab Filter.
IP address and port number to which all received messages will be sent are entered in field Raw data.
Messages will be sent to the specified IP address without processing when box [Started] is ticked. Messages
will be changed according to protocol Contact ID if box [Standard messages] is ticked.
Message filtering parameters are set in field Filter settings. Click Add filter to open tab Filter settings.
Specify the rules for message transmission to the message monitoring software:
 Enter the network number in box Network. Only those messages with matching receiver number
and network number will be filtered;
 Enter tolerance time for the same signal (or repeated tolerance signals) in box Time;
 Enter the receiver number displayed in the processed message in box Receiver no;
 Enter the receiver line number displayed in the processed message in box Line no;
 Check box Convert in order to change the structure of filtered messages;
 Check box Tunneling to keep the structure of filtered messages;
 Enter special event codes used to ignore messages re-transmitted in RAS-2M system in box Events
one per line;
 Click OK to confirm entered values;
 Several different filters may be set up and used.
Messages are transmitted to message monitoring software using receiver and line numbers indicated in
tab General if box Tunneling is checked in field Not filtered. Messages are transmitted with indicated receiver
and line number if box Tunneling is not checked.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 17 January, 2022
K. User permissions (tab Users).
User permissions parameters:
 User name – specify the user name
 Password – specify the user password
 Settings – specify permission to configure receiver software IPcom.
 Device info – specify permission to view receiver information about objects.
 Remote configuration – specify permission to remotely configure message transmission module and
update its firmware.
 View events and objects – specify permission to open software IPcomControl v4 tabs Data and
Objects.
 Set zone bypass – specify permission to send control commands to Trikdis control panel installed in
a secured object in order to activate or deactivate Zone bypass mode in a specific zone.
 Set PGM status – specify permission to switch message transmission module PGM output status
remotely.
 Arm/Disarm system – specify permission to send control commands to Trikdis control panel installed
in a secured object in order to arm or disarm the alarm system.
 Perform Fire reset – specify permission to send control commands to Trikdis control panel installed
in a secured object in order to automatically reset the operation of connected smoke sensor.
 Assigned receivers – specify the receivers for which the user permissions apply
User permission options:
 Enable – Permission enabled.
 Disable – Permission disabled.
 Read only – Permission to only read provided information.
Double
-
click on cell
Click to add
new user
to add new users and grant
them permissions.
Number of receiver users that may be added is limited by license.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 18 January, 2022
L. Receiving Messages (tab Data)
Received messages can be seen in the tab Data. Click Clear to delete all entries.
M. Registered object list (tab ObjectI)
 Registered object list is displayed in tab Object. It contains:
 ID – object’s number;
 Status – connection status;
 Level - GSM connection strength;
Filter bar. Use filters to see wanted data from
selected receivers, Objects or others. After
selecting filter press button Apply.
When Ping function is on,
Receiver name and ID will
be green, while receiver
with disbled Ping will be
purple
Use filter to see
wanted receiver,
object.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 19 January, 2022
 IP – transmission module address;
 GPRS last ping – date ant time of the last IP message;
 GPRS ping interval – connection control period of IP channel messages;
 Phone – subscription number of transmission module (communicator) SIM card;
 GSM last ping – date and time of the last message received via GSM;
 GSM ping interval – connection control period of GSM connection messages;
 Type – transmission module type;
 Device version – transmission module program version;
 IMEI/MAC – transmission module IMEI or MAC number.
Use function Search to find the data row for required object burglary or fire alarm communicator.
Function Remove object – to delete a selected line from the list. Refresh list every: ...... seconds – to set list
update period. Click Export to CSV file – to create a list of registered objects (communicators) in a CSV file
that can be opened using, for example, MS Office program Excel.
X. Resetting default parameters
In order to reset default receiver network adapter card IP addresses, press and hold RESET switch until a
sound signal is heard.
XI. Receiver event messages
Receiver generates and sends a message to the monitoring software in case of any of the receiver events.
Messages are sent with set receiver, line numbers and object identification numbers:
1) Received from the device from object, if event is connected with the object.
2) 0000, if event is connected with general function events.
List of receiver RL14 event codes
Event
CID
code
Event name
Receiver message values
Conditions for event message generation
Object ID
number
Zone
number
E301
AC Power loss
0000 Receiver
ID
000
Power supply loss for 10 seconds or more
R301
AC Power
restore
0000 Receiver
ID
000
If power loss (CID E301) was
recor
d
ed and power
restored for 10 seconds or more.
R305
System started
0000 Receiver
ID
000
IPcom software restarts
E308
System
shutdown
0000 Receiver
ID
000
Power loss from main and back
-
up battery
and
passed 1 minute waiting period.
E311
Battery
missing
0000 Receiver
ID
000
Integrated battery has been disconnected for over 1
minute.
R311
Battery
connected
0000 Receiver
ID
000
Integrated battery was disconnected (CID E311) and
is reconnected for over 1 minute.
R313
System
rebooted
0000 Receiver
ID

A command to reboot the system w
as generated
using IPcomControl. Equipment failure to receive
data via COM port recorded.
Zone number indicates port ID.
E330
System
peripheral
trouble
Transmission
module ID
Number of
repeating
modules
a)
New module
appears on a system having an
object ID of already existent module.
b)
A new module’s unique number is not in the
system.

User Manual v220127
IP/SMS receiver RL14
www.trikdis.com 20 January, 2022
E350
Connection
trouble
Transmission
module ID
000
a)
Transmission module is working in a GPRS mode,
no messages were received from it within a set
time period.
b)
Transmission module is working in GSM mode, no
messages were received from it within a set time
period.
Note: Mass connection lost was not recorded (CID
E704)
R350
Connection
restore
Transmission
module ID
000
a)
Transmission module is working in a GPRS,
connection trouble (CID E350) was recorded, but
Massive GPRS connection restore (CID R764) was
not recorded and a set amount of messages were
received from the module, stating that
connection was restored.
b)
Transmission module is working in a GSM,
connection trouble (CID E350) was recorded, but
Massive GSM connection restore (CID R754) was
not recorded and a set amount of messages were
received from the module, stating that
connection was restored.
E350
Output
connection
trouble
0000 Receiver
ID

Data from a receiver to the monitoring software is
transmitted via TCP protocol and connection with
the software is lost.
Zone number indicates port ID.
R350
Output
connection
restore
0000 Receiver
ID

Data from a
receiver to the monitoring software is
transmitted via TCP protocol and Output connection
trouble was recorded (CID E350) and receiver
connected back to the software.
Zone number indicates port ID.
E704
Massive
connection
lost
0000 Receiver
ID

There was
a set number of connection losses with
GPRS or GSM transmission modules.
Zone number indicates port ID.
E712
Receiver i/o
error
0000 Receiver
ID

An error occurred while reading data from the port.
Zone number indicates port ID.
R712
Receiver i/o
restored
0000 Receiver
ID

A Receiver i/o error (CID E712) was recorded and
data was successfully read from the port.
Zone number indicates port ID.
E713
Receiver no
heart beat
0000 Receiver
ID

No messages received
from COM receiver for a
minute.
Zone number indicates port ID.
R713
Receiver heart
beat restored
0000 Receiver
ID

No signal fr
om COM receiver recorded (E713).
At least one message received from COM receiver.
Zone number indicates port ID.
E714
Receiver card
unplugged
0000 Receiver
ID

Receiver card was unplugged.
Zone number indicates port ID.
R714
Receiver card
plugged in
0000 Receiver
ID

Receiver card was plugged in.
Zone number indicates port ID.
E732
WAN ping
timeout
0000 Receiver
ID

No response from PING destination (e.g.
remote
server) for three times in a row.
Zone number indicates port ID.
R732
WAN ping
restored
0000 Receiver
ID

Loss of communication with network a
dapter card
recorded (E732).
Network adapter card received a response from
PING destination (e.g. remote server).
Zone number indicates port ID.