True Source TS-30XX User manual

TRUE SOURCE
User Manual
Air Pump
Model：TS-30XX (E2)
(X=0-9, A-Z)
UM-30XX-EN V1.0
Date: 20210105 Copyright by TRUE SOURCE Technology Co., Ltd.

2
Table of Contents
1. Safety Criteria/ Label content template
3
2. Warnings
5
3. Product Setup Contents
7
4. Product Features
8
5. Product Description
9
6. Installation
10
7. Operating Principle
11
8. Air Pump Settings Contents
11
9. Routine Maintenance and Cleaning
15
10. Storage
15
11. Troubleshooting
16
12. Technical Specifications
18
13. EMC Table
19
14. Warranty
25
15. Warranty Card
26
16. Contact
27

3
1. Safety Criteria
CE Marking
ISO 15223-1:2016 Ref no: 5.7.7 Medical Device
ISO 15223-1:2016 Ref no: 5.1.1 Manufacturer
ISO/DIS 20417 2019 Section 3.26 Single Patient -
multiple use
ISO 15223-1:2016 Ref no: 5.2.8 Do not use if
package is damaged
ISO 15223-1:2016 Ref no: 5.1.3 Date of
manufacture
ISO 7010-W012：Warning, electricity
ISO 15223-1:2016 Ref no: 5.1.7 Serial number
ISO 15223-1:2016 Ref no: 5.1.6 Catalogue number
ISO 15223-1:2016 Ref no: 5.1.9 Distributor
ISO 15223-1:2016 Ref no: 5.1.2 Authorized
representative in the European Community
ISO 15223-1:2016 Ref no:5.7.10 Unique Device
Identifier
ISO 15223-1:2016 Ref no: 5.2.7 Non-sterile
IEC 60417-5333：TYPE BF APPLIED PART
ISO 15223-1:2016 Ref no:5.3.7 Temperature
limitation
IEC 60417-5172：Class II Equipment
ISO 7000-0434A：Caution

4
ISO 7010-M002：Follow Instructions for Use
EN 50419 - Marking of electrical and electronic
equipment in accordance with article 11(2) of
Directive 2002/96/EC Separate collection for
waste of electrical and electronic equipment.
IEC 60417-5008：“OFF” (power)
IEC 60417-5007：“ON” (power)
No AP/APG
Non-applicable to the presence of flammable
anesthetics or a high concentration of oxygen in the
environment (AP or APG).
IP21
IEC 60529：Protected against solid foreign objects
of 12.5 mm ∅and greater; Protection against
vertically falling water drops.
Label content template
Located at back of the air pump

5
2. Warnings
The product is only to be used as an auxiliary device. The
manufacturer does not have the absolute responsibility and obligation
to guarantee its full effects.
◼Intended Use: For purpose of aiding the prevention of pressure
ulcers and effective treatment of patients.
◼The air pump only use with the air mattress that manufacturer
provide together.
◼This Air pump for medical equipment used.
◼This Air pump is Continuous Operation.
◼Do not modify this equipment without authorization of the
manufacturer.
◼Users to be considered:
A) Installation personnel –only by manufacturer trained and
authorized technician for both device and mattress
B) Cleaning personnel –by professional healthcare personnel,
general personnel or lay user
C) Maintenance/repair personnel –only by manufacturer trained
and authorize technician
D) Operating personnel –Professional healthcare personnel,
general personnel or lay user which matches the user profile.
◼The equipment is intended for infant or adults by professional
healthcare personnel, general personnel or lay user which
matches the user profile.
◼The patient may also be an intended operator.
◼Please contact the manufacturer and local authorities if any
serious incident has occurred.

6
◼When getting severe back pain or feeling sick please consult
healthcare profession and stop using this device.
◼If there is any problem in setting up, using, maintaining, or to
report unexpected operation or events, please contact the
manufacturer or local distributor, do not try to repair the defective
equipment.
◼Potential allergic reactive may occur due to material sensitivity,
do not lie on the mattress directly with no clothes on.
◼Keep away from children, pests or pests when not using the
equipment.
◼Strangulation may be occurred due to excessive length of the
power cord or the air tube, please place the cord and tubing
where it can be easily disconnected and where unlikely to be in
contact with children or pets.
◼The age of the expected object is 20-60 years old, and the
expected load is defined according to different mattress types,
and the expected maximum is 250Kg.
◼When you need to dispose of your products, please follow the
guidance of your local authority or follow national requirements.
◼This medical device can be used in home use environment and
professional healthcare.
Caution:
Do not open the Air Pump without guidance to prevent danger.
Do not insert items into any opening of the Air Pump.
Do not drop the Air Pump.
Do not use the Air Pump in places exposed to water, liquids, oil,
smoke, and flammable chemicals.
Use fuses as marked: T1A / 250V.
The device doesn’t be used in the presence of flammable
anesthetics mixture with air, oxygen or nitrous oxide
environment (No AP/APG).

7
Use a power cord that matches the voltage of the power outlet,
which has been approved and complies with the safety standard
of your particular country.
To prevent the risk of electric shock, make sure power cord is
unplugged from wall socket. To fully disengage the power to the
unit, please disconnect the power cord from the AC outlet. The
AC outlet shall be readily available and accessible.
For plug-in equipment, the power outlet socket must be located
near the equipment and must be easily accessible.
The air pump must be placed on the foot end of the nursing bed,
not on the head.
Turn off the power switch on the side panel and unplug the
power cord to ensure complete and safe shutdown of the device.
3. Product Setup Contents

8
4. Product Features
Enhanced Design Features of the Air Pump
1. Air PUMP integrated MPU is a “digital total control system” that
has multiple smart options.
2. The control panel is of an enclosed panel design in order to
prevent pathogenic bacteria from entering the system and
heighten the risk of cross-contamination in repeated use and
from maintenance personnel.
3. For hanging, the safest iron material is used for hanging hooks
and its withstanding ability is far higher than plastic material.
4. For shock absorption, the deflation pump inside is equipped with
a specially designed suspension shock absorption system and a
foot mat is provided outside the unit in order to reduce the
shock when the unit is in contact with the patient’s bed.
5. The compact size feature: The system is of a compact size,
making it easy for placement and storage and taking into
account the streamlined system appearance and practicality.
6. The cotton air filter is to be replaced outside. Therefore, the
replacement can be done without opening the unit.
7. Double external fuse holders allow the unit to provide better
safety protection.
8. The specialized power management with an independent power
cord and a master power switch on the side can better ensure
safety.

9
5. Product description
1. Control panel 2. Front Case 3. Quick coupling
4. AC Inlet 5. Off/On Power Switch 6. Rear Case
A. Bed Hooks B. Fuses (T1A/250V) C. Label D. Air Filter
Air Pump

10
6. Installation
Step 1: Connect the air hose at the mattress to the air outlet Quick
Coupling of the Air Pump.
Step 2: Connector the power cord to the AC Inlet of the Air Pump.
Step 3: Plug the power cord of the Air Pump to a socket with power
supply.
Step 4: Turn “ON” the power switch on the side of the Air Pump,
Air starts to enter the hose in a few seconds.
Step 5: Select a setting according to the patient’s comfort
setting or Keep the initial value .
Step 6: See” Air Pump Settings Contents” to select setting for
your need.
Step 7: Please wait until all the air cells are inflated by at least 2/3 of
their volume (approx. 10mmHg) or for 30 minutes before the
user is allowed to lie on the mattress.
Note: Ensure that the patient does not bottom out.
◎Power-off procedure: Turn off the side power switch first, and
then unplug the power plug.

11
7. Operating Principle
This is an air pump using air compressor to fill up the pressure air
mattress.
It is an air pump delivers air through air outlet to pressure air
mattress by an air compressor which auto detects pressure by control
PCB and stops/re-fills the pressure when deemed necessary.
Description
Use air pump to inflate or deflate the air cells, which can regularly
and automatically change the distribution of body pressure.
8. Air Pump Settings Contents
(Representative Model: TS-3000)
Button Function Area
(1) Weight Setting Button:
Select a setting according to the patient’s weight (decimal round up).
User Weight Limited in 30~150Kg. (for 5”air mattress)
(2) Alternating Mode Button:
Alternating cycle time is every ten minutes is devoted respectively to
inflation or deflation. (In this Mode for long time seat, it can
increase weight setting value)

12
(3) Static Mode Button:
the Static Mode that puts the entire mattress in a static state without
alternation. The Air Pump automatically provides a different static
pressure value according to the existing altered weight setting. This
provides stable and mild internal pressure for the reduce pressure
function. Press the button when necessary.
(for long time seat, it can increase weight setting value)
(4) Auto Firm (Nursing) Button:
During nursing, it can be difficult to turn a patient and nurse if the
mattress is too soft. This can harden the mattress in the quickest way
for easy nursing. However, after 30 minutes, the unit will forcefully
resume the setting before the button is pressed in order to protect
the patient from the risk of developing pressure ulcers because the
mattress becomes too hard. Press the button when necessary.
(5) Auto Dual Mode Button
It is our unique design, one function with Dual-Mode to advance
using ambit.
The function owns Alternating and Static Mode to alternate working
to be taken at one-hour intervals. For Example, the first hour work in
Static Mode, the second hour turn to Alternating Mode, and the
third hour return to Static Mode, ……as above. And be able to
change setting under the mode.
(For long time seat, it can increase weight setting value)
(6) Audible Mute Button:
The alarm becomes audible when Low Pressure Alarm or Power
Failure Alarm alerts problem occurrence. The alarm can be muted
with this button when it is necessary to turn off the function of the
alarm sound. (Have to reset the power switch or re-place the
ON/Stand By Button to turn on the function of the alarm sound.)

13
LED Indicate Area
(a) Weight Setting Indicate:
Select the green indicators of
30.40.50.60.70.80.90.110.130.150Kg (5”Cells).
30.40.50.60.70.80.90.100.110.120kg (4”cells)
30.40.50.60.70.80.90.120.150.180Kg (6”cells).
30.40.50.60.70.80.90.120.150.200kg (8”cells)
(b) Alternating Mode Indicate:
Select the green indicators is on, this means that the Alternating
Mode Button is activated.
(c) Static Mode Indicate:
The green indicator is on, this means that the Static Mode is
activated.
(d) Auto Firm (Nursing) Indicate:
When the green indicator is on, this means that the Nursing Button is
activated. However, after 30 minutes, the unit will forcefully resume
the setting before the button is pressed in order to protect the
patient from the risk of developing pressure ulcers because the
mattress becomes too hard.
(e) Auto Dual Mode Indicate:
When the green indicator is on, this means that the Auto Dual Mode
is activated.
(f) Low Pressure Alarm &Power Failure Alarm:
The indicators do not turn on during normal operation. However,
when the orange indicators are on, each means that either the Low
Pressure Alarm or the Power Failure Alarm occurs.
(g) Service Alarm: The indicators do not turn on during normal
operation. However, when the orange indicator is on, means that
there is an abnormal operation and need to be resolved.

14
Function Compare List TS-30XX (X=0-9,A-Z)
Model
Function
TS-300X
(=TS-305X)
TS-301X
TS-302X
TS-303X
Comfort/Weight
Setting
O
O
O
O
mmHg/Weight
Display
X
X
X
X
Fine Tune
X
X
X
X
Alternating
Cycle Time Select
X
Fixed
X
Fixed
X
Fixed
X
Fixed
Static Mode
O
O
O
O
Auto Firm Mode
(Nursing)
O
O
O
O
Auto Dual
Mode/Seat
Mode/other
O
X
X
O
Low (Abnormal)
Pressure Alarm
O
O
O
O
Power Failure
Alarm
O
O
O
O
Service Alarm
O
O
O
O
Lock/Unlock
X
X
O
O
ON/Stand By
X
X
X
X
Note:”O”means support function; “X”means not support function.

15
9. Routine Maintenance and Cleaning
Air Pump :
1. Thoroughly wipe down the dust or smear stuck on the exterior of
the unit with a dry cloth and the 70%-75% ethanol. It is
recommended to clean the pump once a week.. (Caregivers must
wear gloves and masks and protected with disinfection.)
2. Replacement of the air cotton filter: it is recommended to replace
the filter once a month. (Please purchase the filters from the dealer.)
3. Avoid using the unit when the air is poor. Do not smoke especially
to prevent nicotine and greasy tar-like substance from entering the
unit and resulting in the deterioration of internal pipes and the need
for frequent replacement of the air cotton filter.
Suggestion: An air purifier can also be used to maintain the air quality.
10. Storage
How to store the Air Pump
1. It is necessary to turn off the power switch in side panel, unplug
the power cord.
2. Disconnect the Air Pump and the power cord; disconnect the Air
Pump and the hose at the feet end of the mattress.
3. Put the Air Pump and the power cord in the box and place in a dry
place.
4. When the Air Pump is put away and not in constant use, it is better
to switch it on for at regular intervals to lengthen its life.
5. Follow the national requirement to dispose the Air Pump.

16
11. Troubleshooting
Symptom
Inspection Procedure
Possible Solution
1. Air Pump
does not
operate.
1.1) Check if the two ends
of the power cord are
safely connected to
the Air Pump and the
socket.
1.1) Confirm if the wall
socket has power
supply.
1.2) Check if the power
switch on the side of
the Air Pump is
switched to “ON”.
1.2) If not, switch to
“ON”.
1.3) Check if the fuse has
burnt out or not
properly installed.
1.3) Turn off the power
and check the fuse.
2. Air Pump is
working, but
mattress is
not inflating.
2.1) Check if air comes out
of the Air Pump and if
the connector is
properly connected.
2.1) If the unit operates
normally but no air
comes out, it is
possible that the Air
Pump has
something wrong
inside and needs
repair.
2.2) Check if the CPR lid
falls off.
2.2) Repair or
replacement is
needed if the lid is
damaged.

17
2.3) Check if the mattress
connector is bent or
falls off.
2.3) Repair or
replacement is
needed if the
connector is
deformed and
cannot be restored
or the material is
not in its normal
state.
2.4) Check if the air hose
is damaged.
2.4) Repair or
replacement is
needed if the air
hose is damaged.
2.5) Check if the air cotton
filter is heavily soiled
and the air is blocked.
2.5) Replace the filter if
it is heavily soiled.
3. Bottom in
contact with
the overlay
3.1) Check weight setting.
3.1) Increase weight
setting.
3.2) Check if air leaks from
the mattress.
3.2) Replace the air cells
if damaged.
3.3) Check if the air cotton
filter is heavily soiled
and the air is blocked.
3.3) Replace the filter if
it is heavily soiled.
4. Others
Problems other than the
above.
Contact the local
distributor for
handling.

18
12. Technical Specifications
Air PUMP:
Input : AC220-240V,50/60Hz (OR AC100-120V,50/60Hz)
Power Consumption: 12W max. for AC200-240V or
(10W max. for AC100-120V)
Fuse Rating: T1AL/250V
Weight: 1.5Kg (approx.)
Dimension: L26cm*W8cm*H13cm
Pressure Control Range: 20-50mmHg (approx.)
Air flow rate : 8-10 liter/min (approx.)
Air Mattress:
The air pump only use with the air mattress that manufacturer
provided together. If in doubt, please contact the manufacturer
for more information.
4”cells mattress loading weight: 30-120kg
5”cells mattress loading weight: 30-150kg
6”cells mattress loading weight: 30-180kg
8”cells mattress loading weight: 30-200kg / 30-250kg optional
Environment Condition:
Usage
Transport
Storage
Temperature
5 °C ~40 °C
-10°C ~ 45 °C
5 °C ~45 °C
Humidity
15% to 93%
10% to 93%
10% to 80%
Atmospheric
Pressure
700hPa to
1060hPa
500hPa to
1060hPa
500hPa to
1060hPa
Air Pump Expected Service Life: 5 years.
Battery (Ni-MH) Expected Service Life: 1 year

19
13. EMC Table
Guidance and manufacturer’s declaration – electromagnetic
emissions
The model TS-3000 is intended for use in the electromagnetic
environment specified below. The customer or the user of the
model TS-300 should assure that it is used in such an environment.
Emissions test
Compliance
Electromagnetic
environment –guidance
RF emissions
CISPR 11
The model TS-300 uses RF
energy only for its internal
function. Therefore, its RF
emissions are very low and
are not likely to cause any
interference in nearby
electronic equipment.
RF emissions
CISPR 11
The model TS-300 is suitable
for use in all establishments,
including domestic
establishments and those
directly connected to the
public low-voltage power
supply network that supplies
buildings used for domestic
purposes.
Harmonic
emissions
IEC 61000-3-2
Voltage
fluctuations/
flicker emissions
IEC 61000-3-3

20
Recommended separation distances between
portable and mobile RF communications equipment and the model
TS-3000
The model TS-3000 is intended for use in an electromagnetic
environment in which radiated RF disturbances are controlled. The
customer or the user of the model TS-300 can help prevent
electromagnetic interference by maintaining a minimum distance
between portable and mobile RF communications equipment
(transmitters) and the model TS-300 as recommended below,
according to the maximum output power of the communications
equipment.
Rated
maximum
output power
of transmitter
W
Separation distance according to frequency of
transmitter
m
150 kHz to
80 MHz
d = 1,2
P
80 MHz to
800 MHz
d = 1,2
P
800 MHz to 2,5 GHz
d = 2,3
P
0,01
0,12
0,12
0,23
0,1
0,38
0,38
0,73
1
1,2
1,2
2,3
10
3,8
3,8
7,3
100
12
12
23
For transmitters rated at a maximum output power not listed above,
the recommended separation distanced in meters (m) can be
estimated using the equation applicable to the frequency of the
transmitter, where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the
higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations.
Electromagnetic propagation is affected by absorption and reflection
from structures, objects and people.