TVI EdgeVis HD-IP470 Manual

ã Copyright 2020 Digital Barriers plc
EDGEVIS HD-IP470
HARDWARE INSTALLATION GUIDE
VERSION 8.1 – MARCH 21
Thank you for purchasing the EdgeVis HD-IP470. This document explains how to physically configure the HD-IP470. As
well as identifying the available connectors and status indicators on the device, it also details how to add your desired
SIM card to it. This document should be read in conjunction with the IP Series, HD-Q800, 4K-R800 - Setup Guide,
which covers the web-based setup interface for all devices in the IP Series range, including the HD-IP470.

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Introduction
Before proceeding with the installation and setup of your HD-IP470 unit, please ensure that you check the package
contents listed below, refer to the installation notes on the next page and consult the Quick Start Guide that was
supplied with your unit for step-by-step instructions on preparing hardware and software components.
To operate this device you will need to set up, or have access to, the following architecture:
To proceed you must have access to an EdgeVis Server, with an account created for the encoder to use. If you do not
have an EdgeVis Server available refer to EdgeVis Server Quick Start Guide which will walk through the steps
required to install the server and create the necessary accounts required to proceed.
What is in the box?
EdgeVis encoder EdgeVis HD-IP470
Accessories AC/DC 12V power supply, mains power lead, DC power block, two cellular antennae,
two Wi-Fi antennae, cellular modem thermal pad, mounting plate
Printed materials Quick Start Guide
How do I configure the HD-IP470 unit?
After the introduction, there are three sections in this document that help you to configure your HD-IP470 unit:
Section 1 Basic operations of the unit
Powering the unit and connecting devices or drives to the HD-IP470
Section 2 Configuring communications on the HD-IP470
Connecting to wired, Wi-Fi and cellular network
Section 3 Next steps…
With the HD-IP470 unpacked and wired, what are the steps required to set up the encoder?
Appendix A Troubleshooting and frequently asked questions
Potential hardware issues that may be encountered with an HD-IP470
HD-IP470
EdgeVis Clients
EdgeVis Server
sends video to
sends video to

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SAFETY NOTES
The HD-IP470 can operate in temperatures from -20˚C to +50˚C (+55˚C without POE) whilst powered from 12V – 35V
DC.
All deployments of an HD-IP470 encoder unit should ensure that the device is not mounted:
• Within explosive zones
• Within 0.5m of a powered transmitter and/or receiver antenna
• Within the engine bay/compartment of a vehicle
• Within 1m of a vehicle fuel fill point (direct line of sight)
WARNING: The HD-IP470 Encoder has been designed to operate from an 12V – 35V DC supply. Do not connect it
directly to mains power outlet. Use the AC/DC adapter supplied with the unit.
The following precautions must be taken to avoid damage to the unit:
• DO NOT CONNECT DIRECTLY TO THE MAINS SUPPLY
• Always ensure the supply is within the specified voltage range and employ suitable
filtering if voltage spikes are likely
• Do not reverse the polarity of the DC power supply. It will cause irreparable damage to
the HD-IP470
• Always provide a common ground between the HD-IP470 unit and all connected
equipment
WARNING: Do not exceed power supply input voltage.
Do not connect to a power supply over 35V – this will damage the unit.
WARNING: Failure to observe these precautions will invalidate the warranty.

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Section 1- Basic operations of the unit
The EdgeVis HD-IP470 is a small and robust device, ideally suited for use in
fixed installations for the recording and live streaming of video from a
multiple IP cameras.
Device connectors
The HD-IP470 features integral TVI streaming using an internal 4G modem, internal Wi-Fi adapter or wired LAN, and
archiving onto internal drive. The device supports the connection of multiple IP cameras. Connectors for the HD-IP470
are shown below.
Panel Layout
1
Power input connector.
6
GPS antenna connector.
2
PoE+ ethernet ports
7
Serial ports.
3
USB 3.0 ports.
8
Wi-Fi antenna connectors.
4
Ethernet port.
9
Cellular antenna connectors.
5
USB 2.0 ports.
10
Digital I/O triggers port.
Note: DVI/VGA, CAN, audio connectors and power button are not used.
1
2
3
4
5
6
7
8
9
10

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Powering the device and switching it on/off
To switch the unit on simply connect the output cable from the AC/DC adapter to the DC input connector on the front
panel of the HD-IP470 and connect the AC/DC adapter to the mains power outlet. Alternatively, wire up an
appropriate DC input cable to the encoder that supplies 9-35V DC.
Default LAN port IP Addresses
For ease of deployment each LAN port on the HD-IP470 device is pre-configured with a static IP address:
!
!
Connecting IP cameras
The HD-IP470 allows for connection of multiple IP cameras via the ethernet ports located on the front of the unit. The
cameras should be connected to the device using standard Ethernet cable.
Refer to Section 2 of the IP Series, HD-Q800, 4K-R800 - Setup Guide for details on configuring the Ethernet ports
and IP cameras to work together. The list of specific cameras supported on the IP Series of products can be found on
the Support site: http://tvi-support.digitalbarriers.com
Storage medium
The HD-IP470 can record video to the internal drive or an external USB storage device. For further details on how to
properly prepare a recording disk refer to Section 2 of the IP Series, HD-Q800, 4K-R800 - Setup Guide.
LAN Port
Default IP Address
Subnet mask
LAN
192.168.10.1
255.255.255.0
PoE+ 1
192.168.11.1
255.255.255.0
PoE+ 2
192.168.12.1
255.255.255.0
USB Ethernet
(not supplied)
192.168.20.1
255.255.255.0

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Updating the software on the unit
Once notified of a new software release by Digital Barriers, updates are available for download from the EdgeVis
support site (see below for link) for installation onto the device.
There are two ways to update the firmware – locally using a USB Pen, or remotely using EdgeVis Server.
• To update remotely, upload the new firmware to the Firmware page within the EdgeVis Server web interface
and then, from the Encoder’s status and diagnostics page, select Upgrade Firmware from the menu on the
right-hand side.
• To update locally, copy the update onto a USB flash drive and insert into a USB port on the front of the unit.
The flash drive can be inserted into a running unit or before the unit is powered up. The update procedure will
commence silently when the USB pen is detected, wait 30s to allow the encoder to find and install the
firmware update. After the firmware is installed it is safe to remove the pen and the unit will automatically
reboot.
To access or register for the Digital Barriers Support Site, visit tvi-support.digitalbarriers.com

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Section 2 - Configuring communications on the HD-IP470
The HD-IP470 supports communications over wired LAN, Wi-Fi and
Cellular. Refer to the IP Series, HD-Q800, 4K-R800 - Setup Guide for
instructions on this step.
Connecting over a 3G/4G cellular network
A valid mobile SIM card is required in order to connect the HD-IP470 over a cellular communications bearer. The unit
has an inbuilt modem for 3G/4G connection with 3G/4G antenna connectors on the side of the device. Note: despite
the ultra-efficient bandwidth usage achieved by TVI, the HD-IP470 is considered a heavy data use product on cellular
networks. It is recommended that an unlimited data plan (or if unavailable, a heavy consumption data plan) is set up
with your Mobile Network Service Provider for use with the HD-IP470.
The SIM card holder is located inside the unit under the modem card – this supports a standard size SIM card. To install
micro or nano size cards an adaptor will be required.
Before installing the SIM card:
• The unit should be disconnected from the power supply when installing the SIM card.
• Take precautions to prevent static discharge when handling components.
To install the SIM card carefully follow these steps:
Remove the hatch
Unscrew and safely store the four black bolts holding the base hatch in place. Then remove the hatch.

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Access the SIM card holder
Remove and store the silver bolt
that holds the MODEM in place.
Raise the MODEM without
removing the three antenna
connectors.
Lift the modem to the side to access
the SIM holder. Slide the top of the
SIM holder back to unlock it.
Insert the SIM card
Lift the top of the SIM holder and
insert the SIM card.
Close the SIM holder then slide it to
lock the SIM in place.
Insert the MODEM into the header.
Ensure the antenna cables are not
snagged or pinched and secure the
MODEM using the silver bolt.
Check connections and replace the hatch
• Check the RF wires are still connected as shown
• A thermal pad has been supplied with the HD-IP470. If not in place already, attach to the cellular modem
• Replace the hatch and secure it using the four black bolts.

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Connecting over a wired LAN connection
When using a wired LAN connection as the communications bearer, connect an Ethernet cable into the LAN connector
on the front of the HD-IP470.
The encoder also includes a driver for the USB to Ethernet adapters using the Asix AX88772 chipset. Any USB LAN
Adapter that uses this chipset should be compatible with the encoder. Devices known to contain the Asix AX88772
include:
• Edimax EU-4028 USB 2.0 Fast Ethernet Adapter
• Apple USB to Ethernet adapter
• UtechSmart USB 2.0 to 10/100 Fast Ethernet LAN Wired Network Adapter

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Section 3 – Next Steps…
After unpacking the encoder, inserting a SIM card, and wiring up your
encoder the next step is to perform the initial setup, where comms
settings, server details and IP Cameras are configured.
Setting up the encoder
With the encoder unpacked and all of the physical setup complete it is time to set up the encoder so that it is available
on the EdgeVis Server for viewing. Refer to the IP Series, HD-Q800, 4K-R800 - Setup Guide for further details.

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Appendix A - Troubleshooting and frequently asked
questions
How many channels does the HD-IP470 support?
The HD-IP470 can record up to eight cameras and transmit one of those cameras. It is possible to create multiple
quad-views allowing four cameras to be transmitted simultaneously.
What level of recording and streaming performance is achievable?
Based on the processing power of the HD-IP470, the unit can achieve 25/30 fps of 1080p quality recording whilst
simultaneously streaming one 1080p video stream at 10fps.
What recording functions does the HD-IP470 support?
The HD-IP470 can be set up to record continuously, or to record on an alarm trigger. Recordings can be set to
overwrite old recordings automatically, or to stop on full.
What indicative recording times and streaming rates are achievable?
The HD-IP470 records the incoming video stream from IP cameras without modification. By default, cameras are
automatically configured by the encoder to 1080p @ 25/30fps at a bitrate of 10 Mbps when added to an encoder. This
will provide approximately 8 days recordings at a very high quality (multiple cameras will proportionally reduce this
duration) on the supplied 1TB drive.
After adding the camera, and by using the camera’s own configuration interface, the user is usually able to manually
configure lower quality setting on their IP cameras to extend the duration of recordings if necessary. This table
provides an indication of the potential increase in duration possible:
Frame rate
IP Camera b/w
1TB SDD
1 fps
1.4 Mbps
64 days
6.25 fps
3 Mbps
32 days
12.5 fps
5 Mbps
16 days
25 fps
7 Mbps
12 days
720p cameras are approximately half of the resolution of 1080p (and standard definition cameras are approximately ¼
of the resolution of 1080p) and as such will use proportionally less data.

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What bearers can the HD-IP470 use to transmit video to EdgeVis Server?
The HD-IP470 includes an inbuilt 4G/LTE cellular modem for efficient streaming over commercially available cellular
networks. It can also transmit using its inbuilt LAN port or Wi-Fi module. EdgeVis optimises its transmission to the
characteristics of the bearer that it is being used to maximise performance.
How does EdgeVis Server licensing work in relation to the HD-IP470?
The EdgeVis Server licensing model is based on the number of cameras connected to the encoder. An HD-IP470 unit
therefore requires up to eight encoder licences for licensing purposes (if all eight cameras are being utilised). These
licences must either be of type EdgeVis Lite, Enhanced or Enterprise, depending on the feature set desired.
Which IP cameras are supported by the HD-IP470?
The list of specific cameras supported on the IP Series of products can be found on the Support site:
http://tvi-support.digitalbarriers.com.

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Appendix B – Vehicle Installation
The HD-IP470 unit is designed for in-vehicle deployment.
Dimensions and fixings for in-vehicle installation
Ensure that you have adequate space to install the HD-IP470 mounting plate and unit with access to the camera
inputs, antenna connections and removable storage device on the front plate. The 8~35V battery input power
connection is located on the side of the unit and this should be factored in when siting the unit in a vehicle.
To install the mounting plate, remove and retain the bolts holding the rubber feet to the unit. Remove the rubber feet.
Install the mounting plate and secure it by replacing the bolts though into the base of the encoder.

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Connecting the HD-IP470 to a vehicle battery
The HD-IP470 can be powered directly from a vehicle battery – either a 12V or 24V power
source.
When installing in a vehicle, the following connections must be made to the power input
connectors on the rear of the unit:
• Connect negative to the contact marked ‘GND‘ on the DC input connector.
• Connect positive to the contact marked ‘V+’ on the DC Input connector.
• Connect ignition line to the contact marked ‘IGN’ on the DC Input connector.
Note: the unit will power up 10 seconds after the IGN switch is connected and will switch
off 10 seconds after the IGN switch is disconnected.

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Appendix C – Technical specification and connectors
FRONT: POWER
Bulkhead Connector: 3-pin
Cable Connector: 9-pin
Note:
• The system accepts DC input in the range 8V to 35V via
a 3-pin connector. The screw clamping mechanism on
the terminal block offers additional connection
reliability when wiring DC power.
The following precautions must be taken to avoid damage to the
unit:
• DO NOT CONNECT DIRECTLY TO THE MAINS SUPPLY
• Always ensure the supply is within the specified voltage
range and employ suitable filtering if voltage spikes are
likely
• Do not reverse the polarity of the DC power supply. It
will cause irreparable damage to the HD-IP470
Always provide a common ground between the HD-IP470 unit
and all connected equipment
V+
8V – 35V
GND
NC
IGN
Ignition command line,
connect to V+ line to signal
the unit to power on.
SIDE: COM1
Bulkhead Connector: 9-pin D-Sub Male
Cable Connector: 9-pin D-Sub Female
1
DCD
2
RX
3
TX
4
DTR
5
GND
6
DSR
7
RTS
8
CTS
9
RI

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SIDE: COM2/3/4
Bulkhead Connector: 9-pin D-Sub Male
Cable Connector: 9-pin D-Sub Female
Note:
• All pins marked NC are reserved for future use. Do not
connect these pins.
1
-
2
COM2 RX
3
COM2 TX
4
NC
5
GND
6
NC
7
NC
8
NC
9
-
SIDE: DIO
Bulkhead Connector: 15-pin D-Sub Female
Cable Connector: 15-pin D-Sub Male
Note:
• All pins marked NC are reserved for future use. Do not
connect these pins.
The input voltage for logic high is 5V – 24V, and the input
voltage for logic low is 0V – 1.5V.
1
D_INPUT_0
2
D_INPUT_1
3
D_INPUT_GND
4
NC
5
NC
6
NC
7
NC
8
VDD
9
D_INPUT_GND
10
D_INPUT_2
11
D_INPUT_3
12
NC
13
NC
14
NC
15
-

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FCC COMPLIANCE
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
The EdgeVis HD-IP470 unit may contain a radio module that has been FCC Approved for fixed and mobile applications (FCC ID: N7NMC7455 Contains
transmitter module IC: 2417C-MC7455 where 2417C-MC73542417C-MC7355 is the module’s certification number).
The EdgeVis HD-IP470 unit may contain a radio module that has been FCC Approved for fixed and mobile applications (FCC ID: PD97260H).
FCC Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the
equipment.
To meet the FCC’s RF exposure rules and regulations:
• The use of a non-shielded interface cable with the EdgeVis HD-IP470 Encoder device is prohibited
• The antenna(s) used with the EdgeVis HD-IP470 unit must be installed to provide a separation distance of at least 20cm (8 inches) from all persons
and must not be co-located or operating in conjunction with any other antenna or transmitter
• The antenna(s) used with the EdgeVis HD-IP470 unit the antenna gain, including cable loss, must not exceed 6 dBi at 700 MHz, 850 MHz, 1700 MHz
and 1900 MHz; 9 dBi at 2500/2600 MHz; and 1 dBi at 2300 MHz, as defined in 2.1091 for satisfying RF exposure compliance.
The EdgeVis HD-IP470 unit shall only be used for fixed and mobile applications.
CE COMPLIANCE STATEMENT
The EdgeVis HD-IP470 Encoder complies with the following European Union Directives:
• Low Voltage Directive LVD 2014/35/EU (Standards: EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013)
• Electromagnetic Compatibility EMC 2014/30/EU Annex II (Standards: EN 55032:2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013, EN 55024:
2010+A1: 2015)
The Encoder contains a radio module that has been approved for integration into fixed and mobile applications. In order to satisfy the requirements for
integrating the radio module the unit is compliant with the following standards:
• Radio Spectrum, Standard: EN 301 908-1, EN 301 908-2 V6.2.1, EN 301 908-13 V6.2.1
• Electromagnetic Compatibility EMC 2014/30/EU Annex II (Standards: EN 55032:2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013, EN 55024:
2010+A1: 2015)
• Low Voltage Directive LVD 2014/35/EU (Standards: EN 60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013)
The Encoder contains a radio module that has been approved for integration into fixed and mobile applications. In order to satisfy the requirements for
integrating the radio module the unit is compliant with the following standards:
• Health and Safety (Art 3(1) (a)): EN 62368-1: 2014, EN 62311:2008
• EMC (Art.3(1) (b)): EN 201 489-1 v2.2.0 (draft), EN 301 489-17 v3.2.0 (draft)
• Spectrum (Art.3(2)): EN 300 328 v2.1.1, EN 301 893 v2.1.1
• RoHS2 Directive 2011/65/EU: EN 50581:2012
The use of this product may be dangerous and has to be avoided in the following areas:
• Where it can interfere with other electronic devices in environments such as hospitals, airports, aircraft, etc.
• Where there is risk of explosion such as gasoline stations, oil refineries, etc.
The user must ensure that:
• The antenna(s) used with the EdgeVis HD-IP470 unit must be installed to provide a separation distance of at least 20cm from all persons and must
not be co-located or operating in conjunction with any other antenna or transmitter
• The antenna(s) used with the EdgeVis HD-IP470 unit must conform to the requirements stated in the installation guide
• The EdgeVis HD-IP470 unit shall only be used for fixed and mobile applications
It is responsibility of the user to enforce the country regulations and specific environment regulations.
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