TVI EdgeVis HD-IP470 Manual

ã Copyright 2020 Digital Barriers plc
EDGEVIS HD-IP470
HARDWARE INSTALLATION GUIDE
VERSION 8.1 – MARCH 21
Thank you for purchasing the EdgeVis HD-IP470. This document explains how to physically configure the HD-IP470. As
well as identifying the available connectors and status indicators on the device, it also details how to add your desired
SIM card to it. This document should be read in conjunction with the IP Series, HD-Q800, 4K-R800 - Setup Guide,
which covers the web-based setup interface for all devices in the IP Series range, including the HD-IP470.

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Introduction
Before proceeding with the installation and setup of your HD-IP470 unit, please ensure that you check the package
contents listed below, refer to the installation notes on the next page and consult the Quick Start Guide that was
supplied with your unit for step-by-step instructions on preparing hardware and software components.
To operate this device you will need to set up, or have access to, the following architecture:
To proceed you must have access to an EdgeVis Server, with an account created for the encoder to use. If you do not
have an EdgeVis Server available refer to EdgeVis Server Quick Start Guide which will walk through the steps
required to install the server and create the necessary accounts required to proceed.
What is in the box?
EdgeVis encoder EdgeVis HD-IP470
Accessories AC/DC 12V power supply, mains power lead, DC power block, two cellular antennae,
two Wi-Fi antennae, cellular modem thermal pad, mounting plate
Printed materials Quick Start Guide
How do I configure the HD-IP470 unit?
After the introduction, there are three sections in this document that help you to configure your HD-IP470 unit:
Section 1 Basic operations of the unit
Powering the unit and connecting devices or drives to the HD-IP470
Section 2 Configuring communications on the HD-IP470
Connecting to wired, Wi-Fi and cellular network
Section 3 Next steps…
With the HD-IP470 unpacked and wired, what are the steps required to set up the encoder?
Appendix A Troubleshooting and frequently asked questions
Potential hardware issues that may be encountered with an HD-IP470
HD-IP470
EdgeVis Clients
EdgeVis Server
sends video to
sends video to

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SAFETY NOTES
The HD-IP470 can operate in temperatures from -20˚C to +50˚C (+55˚C without POE) whilst powered from 12V – 35V
DC.
All deployments of an HD-IP470 encoder unit should ensure that the device is not mounted:
• Within explosive zones
• Within 0.5m of a powered transmitter and/or receiver antenna
• Within the engine bay/compartment of a vehicle
• Within 1m of a vehicle fuel fill point (direct line of sight)
WARNING: The HD-IP470 Encoder has been designed to operate from an 12V – 35V DC supply. Do not connect it
directly to mains power outlet. Use the AC/DC adapter supplied with the unit.
The following precautions must be taken to avoid damage to the unit:
• DO NOT CONNECT DIRECTLY TO THE MAINS SUPPLY
• Always ensure the supply is within the specified voltage range and employ suitable
filtering if voltage spikes are likely
• Do not reverse the polarity of the DC power supply. It will cause irreparable damage to
the HD-IP470
• Always provide a common ground between the HD-IP470 unit and all connected
equipment
WARNING: Do not exceed power supply input voltage.
Do not connect to a power supply over 35V – this will damage the unit.
WARNING: Failure to observe these precautions will invalidate the warranty.

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Section 1- Basic operations of the unit
The EdgeVis HD-IP470 is a small and robust device, ideally suited for use in
fixed installations for the recording and live streaming of video from a
multiple IP cameras.
Device connectors
The HD-IP470 features integral TVI streaming using an internal 4G modem, internal Wi-Fi adapter or wired LAN, and
archiving onto internal drive. The device supports the connection of multiple IP cameras. Connectors for the HD-IP470
are shown below.
Panel Layout
1
Power input connector.
6
GPS antenna connector.
2
PoE+ ethernet ports
7
Serial ports.
3
USB 3.0 ports.
8
Wi-Fi antenna connectors.
4
Ethernet port.
9
Cellular antenna connectors.
5
USB 2.0 ports.
10
Digital I/O triggers port.
Note: DVI/VGA, CAN, audio connectors and power button are not used.
1
2
3
4
5
6
7
8
9
10

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Powering the device and switching it on/off
To switch the unit on simply connect the output cable from the AC/DC adapter to the DC input connector on the front
panel of the HD-IP470 and connect the AC/DC adapter to the mains power outlet. Alternatively, wire up an
appropriate DC input cable to the encoder that supplies 9-35V DC.
Default LAN port IP Addresses
For ease of deployment each LAN port on the HD-IP470 device is pre-configured with a static IP address:
!
!
Connecting IP cameras
The HD-IP470 allows for connection of multiple IP cameras via the ethernet ports located on the front of the unit. The
cameras should be connected to the device using standard Ethernet cable.
Refer to Section 2 of the IP Series, HD-Q800, 4K-R800 - Setup Guide for details on configuring the Ethernet ports
and IP cameras to work together. The list of specific cameras supported on the IP Series of products can be found on
the Support site: http://tvi-support.digitalbarriers.com
Storage medium
The HD-IP470 can record video to the internal drive or an external USB storage device. For further details on how to
properly prepare a recording disk refer to Section 2 of the IP Series, HD-Q800, 4K-R800 - Setup Guide.
LAN Port
Default IP Address
Subnet mask
LAN
192.168.10.1
255.255.255.0
PoE+ 1
192.168.11.1
255.255.255.0
PoE+ 2
192.168.12.1
255.255.255.0
USB Ethernet
(not supplied)
192.168.20.1
255.255.255.0

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Updating the software on the unit
Once notified of a new software release by Digital Barriers, updates are available for download from the EdgeVis
support site (see below for link) for installation onto the device.
There are two ways to update the firmware – locally using a USB Pen, or remotely using EdgeVis Server.
• To update remotely, upload the new firmware to the Firmware page within the EdgeVis Server web interface
and then, from the Encoder’s status and diagnostics page, select Upgrade Firmware from the menu on the
right-hand side.
• To update locally, copy the update onto a USB flash drive and insert into a USB port on the front of the unit.
The flash drive can be inserted into a running unit or before the unit is powered up. The update procedure will
commence silently when the USB pen is detected, wait 30s to allow the encoder to find and install the
firmware update. After the firmware is installed it is safe to remove the pen and the unit will automatically
reboot.
To access or register for the Digital Barriers Support Site, visit tvi-support.digitalbarriers.com

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Section 2 - Configuring communications on the HD-IP470
The HD-IP470 supports communications over wired LAN, Wi-Fi and
Cellular. Refer to the IP Series, HD-Q800, 4K-R800 - Setup Guide for
instructions on this step.
Connecting over a 3G/4G cellular network
A valid mobile SIM card is required in order to connect the HD-IP470 over a cellular communications bearer. The unit
has an inbuilt modem for 3G/4G connection with 3G/4G antenna connectors on the side of the device. Note: despite
the ultra-efficient bandwidth usage achieved by TVI, the HD-IP470 is considered a heavy data use product on cellular
networks. It is recommended that an unlimited data plan (or if unavailable, a heavy consumption data plan) is set up
with your Mobile Network Service Provider for use with the HD-IP470.
The SIM card holder is located inside the unit under the modem card – this supports a standard size SIM card. To install
micro or nano size cards an adaptor will be required.
Before installing the SIM card:
• The unit should be disconnected from the power supply when installing the SIM card.
• Take precautions to prevent static discharge when handling components.
To install the SIM card carefully follow these steps:
Remove the hatch
Unscrew and safely store the four black bolts holding the base hatch in place. Then remove the hatch.

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Access the SIM card holder
Remove and store the silver bolt
that holds the MODEM in place.
Raise the MODEM without
removing the three antenna
connectors.
Lift the modem to the side to access
the SIM holder. Slide the top of the
SIM holder back to unlock it.
Insert the SIM card
Lift the top of the SIM holder and
insert the SIM card.
Close the SIM holder then slide it to
lock the SIM in place.
Insert the MODEM into the header.
Ensure the antenna cables are not
snagged or pinched and secure the
MODEM using the silver bolt.
Check connections and replace the hatch
• Check the RF wires are still connected as shown
• A thermal pad has been supplied with the HD-IP470. If not in place already, attach to the cellular modem
• Replace the hatch and secure it using the four black bolts.

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Connecting over a wired LAN connection
When using a wired LAN connection as the communications bearer, connect an Ethernet cable into the LAN connector
on the front of the HD-IP470.
The encoder also includes a driver for the USB to Ethernet adapters using the Asix AX88772 chipset. Any USB LAN
Adapter that uses this chipset should be compatible with the encoder. Devices known to contain the Asix AX88772
include:
• Edimax EU-4028 USB 2.0 Fast Ethernet Adapter
• Apple USB to Ethernet adapter
• UtechSmart USB 2.0 to 10/100 Fast Ethernet LAN Wired Network Adapter

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Section 3 – Next Steps…
After unpacking the encoder, inserting a SIM card, and wiring up your
encoder the next step is to perform the initial setup, where comms
settings, server details and IP Cameras are configured.
Setting up the encoder
With the encoder unpacked and all of the physical setup complete it is time to set up the encoder so that it is available
on the EdgeVis Server for viewing. Refer to the IP Series, HD-Q800, 4K-R800 - Setup Guide for further details.