Ubiquiti CRM Point CRM-P User manual

Model: CRM-P

Introduction
Thank you for purchasing the Ubiquiti Networks®
&503oint™. This Quick Start Guide is designed to
guide you through installation and also includes
warrantyterPs.
3ackage &ontents
&50 3oint Ethernet Cable
Model:CRM-P
PicroS'Card
(8 GB)
Quick Start
Guide
SysteP5equirePent
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Microsoft Internet Explorer 11 (or above)
TE5MS 2) USE$ll Ethernet cabling runs Pust use C$T(or above). It is
the custoPer´s responsibility to follow local country regulationsincluding
operation within legal frequency channels, output power, indoor cabling
requirePents, and 'ynaPic )requency Selection (')S) requirePents.

Hardware Overview
)ront 3anel /E'
/E'Color Status
White Factory defaults.
Alternating
White/Blue
'evice is busydo not touch or
unplug it. This usually indicates
that a process such as a firPware
upgrade is taking place.
Blue 'evice is working properly.

Top 3anel
Ethernet Port
Ethernet This Gigabit Ethernet port is used to
connect the power and should be connected to the
/AN and 'HC3server. 3ower can be provided by an
8.af 3oE switch, such as the Ubiquiti Networks
EdgeSwitch™.
BottoP3anel
Micro-USB Port
Reset Button
microSD Slot
Reset The Reset button serves two functions:
• Restart 3ress and release the Reset button
quickly.
• Restore to Factory Default Settings 3ress and
hold the Reset button for Pore than five seconds.
Micro-USB Optional power source (PiniPuP
9,1A) if 3oE is not available.
microSD Insert the included microSD Card before
powering on the C5M 3oint.

Hardware Installation
1. Connect the Ethernet Cable to the Ethernet port.
2. Insert the included microSD Card into the
microSD Slot.
3. Connect the other end of the cable to a port on
a network switch, such as an EdgeSwitch.
24V

3owering the C5M 3oint
Use an 802.3af switch, such as an EdgeSwitch, or a
USB power source (not included).
EdgeSwitch
The C5M3oint can be powered by an EdgeSwitch
or other 802.3afõcoPpliant switch.
24V
2
4V
V
EdgeSwitch Power Connection Diagram
USB 3ower Source
Connect a USB cable (not included) froPthe
C5M3oint directly to a USB power source
(PiniPuP9, 1A).
USB Power Connection Diagram
*640-00216-03*
640-00216-03

Software Installation
The CRM Control software is pre-installed on the
CRM3oint. To access it, follow these steps:
1. Ensure that your host systePhas an Internet
connection and is on the saPe /ayer-2 network
as the CRM3oint.
2. The CRM 3oint is set to DHCP by default, so it
will try to autoPatically obtain an I3address.
Assign a specific I3address to the CRM 3oint, or
check the 'HC3server to see which I3address
was assigned to it.
<ou can also discover the CRM 3oint using the
Ubiquiti® 'evice 'iscovery Tool, available at
https://www.ubnt.com/download/utilities
3. /aunch a web browser. In the address field,
type http: followed by the I3address of the
CRM3oint. 3ress enter (3C) or return (Mac).
4. If this is your first tiPe using the CRM3oint,
proceed to step .
If you have previously logged into the
CRM3oint, proceed to step .
. The CRM 3oint user interface will appear and
begin upgrading the device software to the
latest version.

6. When the upgrade is coPplete, create a new
user account:
a. Enter a Username and Password.
b. ConfirPyour password in the Confirm
Password field.
c. Click Create Account.
. Enter your Username and Password, and click
Sign In to log into the CRM 3oint.

8. The Discovery page will appear. This page lets
you connect devices to the CRM 3oint. There are
two ways to connect to devices:
• By I3address
• By discovery (scan your network for devices)
Note: To connect a device to the CRM 3oint,
both Pust be on the saPe /ayer-2 network.
To connect by I3address:
a. Click Search By IP.
b. Enter an IP Range with login credentials for
the devices in that range.
c. Click Connect.

To connect by discovery:
a. Click Discover to display a list of devices the
CRM 3oint has discovered on your network.
b. Select one or Pore devices that share the
saPe credentials.
c. Click Connect.
d. Repeat steps a to c to connect additional
devices with different login credentials.
9. When you are finished connecting devices to
the CRM 3oint, click Finish to display a list of
devices being Ponitored by the CRM 3oint.
<ou can now Panage your devices using the
CRM3oint. For Pore inforPation on using the
CRM3oint, visit http://crm.ubnt.com/point

Specifications
CRM-3
'iPensions 21.x 43.4 x 121.9 PP
(0.8x 1.1 x 4.80)
Weight 110 g (3.88 oz)
Networking Interface (1) 10/100/1000 Ethernet 3ort
Buttons (1) Reset to 'efaults
3ower Method
3oE
Micro-USB
489802.3af or
3assive 3oE (3airs 4,  , 8 Return)
9
3ower Supply 802.3af 3oE or
Micro-USB 9, 1A
Max. 3ower
ConsuPption
W
Certi½cations CE, FCC, IC
Operating
TePperature
0 to 40° C
(32 to 104° F)
Operating HuPidity 20 to 90% Noncondensing

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachPents/accessories specified by the
Panufacturer.
WARNING: 'o not use this product in location
that can be subPerged by water.
WARNING: Avoid using this product during an
electrical storP. There Pay be a rePote risk of
electric shock froPlightning.
Electrical Safety InforPation
1. CoPpliance is required with respect to voltage, frequency,
and current requirePents indicated on the Panufacturer´s
label. Connection to a different power source than those
specified Pay result in iPproper operation, daPage to
the equipPent or pose a fire hazard if the liPitations are
not followed.
2. There are no operator serviceable parts inside this
equipPent. Service should be provided only by a
qualified service technician.

/iPited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants
that the product(s) furnished hereunder (the “3roduct(s)”)
shall be free froPdefects in Paterial and workPanship for a
period of one (1) year froPthe date of shipPent by UBIQUITI
NETWORKS under norPal use and operation. UBIQUITI
NETWORKS´sole and exclusive obligation and liability under
the foregoing warranty shall be for UBIQUITI NETWORKS, at
its discretion, to repair or replace any 3roduct that fails to
conforPto the above warranty during the above warranty
period. The expense of rePoval and reinstallation of any
3roduct is not included in this warranty. The warranty period
of any repaired or replaced 3roduct shall not extend beyond
its original terP.
Warranty Conditions
The above warranty does not apply if the 3roduct:
(I) has been Podified and/or altered, or an addition
Pade thereto, except by Ubiquiti Networks, or
Ubiquiti Networks´authorized representatives, or as
approved by Ubiquiti Networks in writing
(II) has been painted, rebranded or physically Podified
in any way
(III) has been daPaged due to errors or defects in cabling
(I9) has been subMected to Pisuse, abuse, negligence,
abnorPal physical, electroPagnetic or electrical
stress, including lightning strikes, or accident
(9) has been daPaged or iPpaired as a result of using
third party firPware
(9I) has no original Ubiquiti MAC label, or is Pissing any
other original Ubiquiti label(s)or
(9II) has not been received by Ubiquiti within 30 days of
issuance of the RMA.

In addition, the above warranty shall apply only if: the
product has been properly installed and used at all tiPes in
accordance, and in all Paterial respects, with the applicable
3roduct docuPentationall Ethernet cabling runs use CAT
(or above), and for outdoor installations, shielded Ethernet
cabling is used, and for indoor installations, indoor cabling
requirePents are followed.
Returns
No 3roducts will be accepted for replacePent or repair
without obtaining a Return Materials Authorization (RMA)
nuPber froPUBIQUITI NETWORKS during the warranty
period, and the 3roducts being received at UBIQUITI
NETWORKS´facility freight prepaid in accordance with the
RMA process of UBIQUITI NETWORKS. 3roducts returned
without an RMA nuPber will not be processed and will be
returned freight collect or subMect to disposal. InforPation on
the RMA process and obtaining an RMA nuPber can be found
at: www.ubnt.com/support/warranty.
'isclaiPer
E;CE3T FOR AN<E;3RESS WARRANTIES 3RO9I'E'HEREIN,
UBIQUITI NETWORKS, ITS AFFI/IATES, AN'ITS AN'THEIR
THIR'3ART<'ATA, SER9ICE, SOFTWARE AN'HAR'WARE
3RO9I'ERS HEREB<'ISC/AIM AN'MAKE NO OTHER
RE3RESENTATION OR WARRANT<OF AN<KIN', E;3RESS,
IM3/IE'OR STATUTOR<, INC/U'ING, BUT NOT /IMITE'
TO, RE3RESENTATIONS, GUARANTEES, OR WARRANTIES OF
MERCHANTABI/IT<, ACCURAC<, QUA/IT<OF SER9ICE OR
RESU/TS, A9AI/ABI/IT<, SATISFACTOR<QUA/IT<, /ACK OF
9IRUSES, QUIET EN-O<MENT, FITNESS FOR A 3ARTICU/AR
3UR3OSE AN'NON-INFRINGEMENT AN'AN<WARRANTIES
ARISING FROM AN<COURSE OF 'EA/ING, USAGE OR
TRA'E 3RACTICE IN CONNECTION WITH SUCH 3RO'UCTS
AN'SER9ICES. BU<ER ACKNOW/E'GES THAT NEITHER
UBIQUITI NETWORKS NOR ITS THIR'3ART<3RO9I'ERS

CONTRO/BU<ER´S EQUI3MENT OR THE TRANSFER OF
'ATA O9ER COMMUNICATIONS FACI/ITIES, INC/U'ING THE
INTERNET, AN'THAT THE 3RO'UCTS AN'SER9ICES MA<
BE SUB-ECT TO /IMITATIONS, INTERRU3TIONS, 'E/A<S,
CANCE//ATIONS AN'OTHER 3ROB/EMS INHERENT IN
THE USE OF COMMUNICATIONS FACI/ITIES. UBIQUITI
NETWORKS, ITS AFFI/IATES AN'ITS AN'THEIR THIR'3ART<
3RO9I'ERS ARE NOT RES3ONSIB/E FOR AN<INTERRU3TIONS,
'E/A<S, CANCE//ATIONS, 'E/I9ER<FAI/URES, 'ATA /OSS,
CONTENT CORRU3TION, 3ACKET /OSS, OR OTHER 'AMAGE
RESU/TING FROM AN<OF THE FOREGOING. In addition,
UBIQUITI NETWORKS does not warrant that the operation
of the 3roducts will be error-free or that operation will be
uninterrupted. In no event shall UBIQUITI NETWORKS be
responsible for daPages or claiPs of any nature or description
relating to systePperforPance, including coverage, buyer´s
selection of products (including the 3roducts) for buyer´s
application and/or failure of products (including the 3roducts)
to Peet governPent or regulatory requirePents.
/iPitation of /iability
E;CE3T TO THE E;TENT 3ROHIBITE'B</OCA//AW, IN NO
E9ENT WI// UBIQUITI OR ITS SUBSI'IARIES, AFFI/IATES OR
SU33/IERS BE /IAB/E FOR 'IRECT, S3ECIA/, INCI'ENTA/,
CONSEQUENTIA/OR OTHER 'AMAGES (INC/U'ING /OST
3ROFIT, /OST 'ATA, OR 'OWNTIME COSTS), ARISING OUT OF
THE USE, INABI/IT<TO USE, OR THE RESU/TS OF USE OF THE
3RO'UCT, WHETHER BASE'IN WARRANT<, CONTRACT, TORT
OR OTHER /EGA/THEOR<, AN'WHETHER OR NOT A'9ISE'
OF THE 3OSSIBI/IT<OF SUCH 'AMAGES.

Note
SoPe countries, states and provinces do not allow exclusions
of iPplied warranties or conditions, so the above exclusion
Pay not apply to you. <ou Pay have other rights that
vary froPcountry to country, state to state, or province
to province. SoPe countries, states and provinces do not
allow the exclusion or liPitation of liability for incidental or
consequential daPages, so the above liPitation Pay not
apply to you. E;CE3T TO THE E;TENT A//OWE'B</OCA/
/AW, THESE WARRANT<TERMS 'O NOT E;C/U'E, RESTRICT
OR MO'IF<, AN'ARE IN A''ITION TO, THE MAN'ATOR<
STATUTOR<RIGHTS A33/ICAB/E TO THE /ICENSE OF AN<
SOFTWARE (EMBE''E'IN THE 3RO'UCT) TO <OU. The
United Nations Convention on Contracts for the International
Sale of Goods shall not apply to any transactions regarding
the sale of the 3roducts.
CoPpliance
FCC
Changes or Podifications not expressly approved by the party
responsible for coPpliance could void the user´s authority to
operate the equipPent.
This device coPplies with 3art 1of the FCC Rules. Operation
is subject to the following two conditions.
1. This device Pay not cause harPful interference, and
2. This device Pust accept any interference received,
including interference that Pay cause undesired
operation.

This equipPent has been tested and found to coPply
with the liPits for a Class A digital device, pursuant to 3art
1of the FCC Rules. These liPits are designed to provide
reasonable protection against harPful interference when the
equipPent is operated in a coPPercial environPent. This
equipPent generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
the instruction Panual, Pay cause harPful interference to
radio coPPunications. Operations of this equipPent in a
residential area is likely to cause harPful interference in which
case the user will be required to correct the interference at
his own expense.
Industry Canada
CAN ICES-3(A)/NMB-3(A)
This Class >A@digital apparatus coPplies with Canadian
ICES-003.
Cet appareil nuPprique de la classe >A@est conforPe jla
norPe NMB-003 du Canada.
CE Marking
CE Parking on this product represents the product is in
coPpliance with all directives that are applicable to it.

RoHS/WEEE CoPpliance StatePent
English
European 'irective 2002/96/EC requires that the equipPent
bearing this syPbol on the product and/or its packaging
Pust not be disposed of with unsorted Punicipal waste.
The syPbol indicates that this product should be disposed
of separately froPregular household waste streaPs. It is
your responsibility to dispose of this and other electric and
electronic equipPent via designated collection facilities
appointed by the governPent or local authorities. Correct
disposal and recycling will help prevent potential negative
consequences to the environPent and huPan health. For
Pore detailed inforPation about the disposal of your old
equipPent, please contact your local authorities, waste
disposal service, or the shop where you purchased the
product.

'eutsch
'ie Europlische Richtlinie 2002/96/EC verlangt, dass
technische Ausrstung, die direkt aPGerlt und/oder an der
9erpackung Pit diesePSyPbol versehen ist, nicht zusaPPen
Pit unsortiertePGePeindeabfall entsorgt werden darf. 'as
SyPbol weist darauf hin, dass das 3rodukt von regullreP
HaushaltPll getrennt entsorgt werden sollte. Es liegt in Ihrer
9erantwortung, dieses Gerlt und andere elektrische und
elektronische Gerlte ber die dafr zustlndigen und von
der Regierung oder |rtlichen Beh|rden dazu bestiPPten
SaPPelstellen zu entsorgen. OrdnungsgePles Entsorgen
und Recyceln trlgt dazu bei, potentielle negative Folgen fr
UPwelt und die Penschliche Gesundheit zu verPeiden. Wenn
Sie weitere InforPationen zur Entsorgung Ihrer Altgerlte
benötigen, wenden Sie sich bitte an die örtlichen Behörden
oder stldtischen Entsorgungsdienste oder an den Hlndler,
bei dePSie das 3rodukt erworben haben.
Español
/a 'irectiva 2002/96/CE de la UE exige que los equipos que
lleven este stPbolo en el propio aparato y/o en su ePbalaje
no deben eliPinarse junto con otros residuos urbanos no
seleccionados. El stPbolo indica que el producto en cuestiyn
debe separarse de los residuos doPpsticos convencionales
con vistas a su eliPinaciyn. Es responsabilidad suya desechar
este y cualesquiera otros aparatos elpctricos y electrynicos a
travps de los puntos de recogida que ponen a su disposiciyn
el gobierno y las autoridades locales. Al desechar y reciclar
correctaPente estos aparatos estaricontribuyendo a evitar
posibles consecuencias negativas para el Pedio aPbiente y
la salud de las personas. Si desea obtener inforPaciyn Pis
detallada sobre la eliPinaciyn segura de su aparato usado,
consulte a las autoridades locales, al servicio de recogida y
eliPinaciyn de residuos de su zona o pregunte en la tienda
donde adquiriyel producto.

Français
/a directive europpenne 2002/96/CE exige que l´pquipePent
sur lequel est appospce syPbole sur le produit et/ou son
ePballage ne soit pas jetpavec les autres ordures Ppnagqres.
Ce syPbole indique que le produit doit rtre pliPinpdans un
circuit distinct de celui pour les dpchets des Ppnages. Il est
de votre responsabilitpde jeter ce Patpriel ainsi que tout
autre Patpriel plectrique ou plectronique par les Poyens de
collecte indiqups par le gouvernePent et les pouvoirs publics
des collectivitps territoriales. /´pliPination et le recyclage en
bonne et due forPe ont pour but de lutter contre l´iPpact
npfaste potentiel de ce type de produits sur l´environnePent
et la santppublique. 3our plus d´inforPations sur le Pode
d´pliPination de votre ancien pquipePent, veuillez prendre
contact avec les pouvoirs publics locaux, le service de
traitePent des dpchets, ou l´endroit ovous avez achetple
produit.
Italiano
/a direttiva europea 2002/96/EC richiede che le
apparecchiature contrassegnate con questo siPbolo sul
prodotto e/o sull´iPballaggio non siano sPaltite insiePe ai
rifiuti urbani non differenziati. Il siPbolo indica che questo
prodotto non deve essere sPaltito insiePe ai norPali rifiuti
doPestici. Èresponsabilitjdel proprietario sPaltire sia
questi prodotti sia le altre apparecchiature elettriche ed
elettroniche Pediante le specifiche strutture di raccolta
indicate dal governo o dagli enti pubblici locali. Il corretto
sPaltiPento ed il riciclaggio aiuteranno a prevenire
conseguenze potenzialPente negative per l´aPbiente e per
la salute dell´essere uPano. 3er ricevere inforPazioni pi
dettagliate circa lo sPaltiPento delle vecchie apparecchiature
in 9ostro possesso, 9i invitiaPo a contattare gli enti pubblici
di coPpetenza, il servizio di sPaltiPento rifiuti o il negozio nel
quale avete acquistato il prodotto.