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This warranty does not cover failures or damage caused by the following conditions:
01.Does not meet the requirements of industry standards or not following the user manual
to install, connect wires and connect to other control devices.
02.Using products beyond the specifications or standards of the manual.
03.Using products beyond the appointed purposes.
04.Storage method and working environment are beyond the appointed range (e.g. pollu
tion, salt injury and moisture condensation).
05.The product gets damages due to improper transportation.
06.Damage caused by accident or crash.
07.Not installing the original assembled components and accessories.
08.The damage caused by the third-party which is not UFACTORY (Shenzhen) Technology
Co., Ltd. or the designated integrator while reconstructing, adjusting or repairing the
original components.
09.Any natural disasters including fires, earthquakes, tsunamis, lightning, high winds and
flooding.
10.Any malfunction does not caused by UFACTORY (Shenzhen) Technology Co., Ltd.other
than the circumstances mentioned above.
4.1.Product Warranty
4.Warranties
xArm robotic arms have a finite warranty period for 12 months.
In the case of new devices and their components exhibiting defects resulting from manufac-
turing and/or material faults within 12 months of entry into service (maximum of 15 months
includes the shipping time), UFACTORY (Shenzhen) Technology Co., Ltd. shall provide the
necessary reserve components to replace or repair the related components.
UFACTORY (Shenzhen) Technology Co., Ltd. has the ownership of the devices or compo-
nents which have been replaced or returned to UFACTORY (Shenzhen) Technology Co., Ltd.
If the products are no longer under warranty, UFACTORY (Shenzhen) Technology Co., Ltd.
reserves the right to charge customers for replacing or repairing the products.
If there are any defects appear in the device outside the warranty period, UFACTORY (Shen-
zhen) Technology Co., Ltd. is not responsible for any damage or loss caused by the equip-
ment, such as loss of production or damage to other production equipment.
4.2.Disclaimer
This Warranty will be invalid if the equipment defect is caused by improper handling or fail-
ure to follow the relevant information described in the user manual.