uPunch HN1000 User manual

HN1000/HN3000 Product Manual

02
WALL MOUNT 2
01
INTRODUCTION 1
03
YOUR uPUNCH ACCOUNT 3
CONTENTS
09
LIMITED WARRANTY 30
04
ADD DEPARTMENTS 7
05
ADD USERS 9
06
SETTING UP THE CLOCK 10
07
USING THE CLOCK 26
10
SAFETY INFORMATION 33
08
REPLACING PRINT RIBBON 29

1
Thank you for purchasing the HN Series Auto-Align
time clock, part of the uPunch system by Workwell
Technologies.
Setting up your uPunch Time Clock and cloud
account can be completed in just 4 easy steps.
First, we’ll begin in the Cloud, then we’ll nish with
the Time Clock.
Once you’ve completed the following steps, your
employees will be ready to use the time clock.
1. Create Your Account
2. Add Departments and Employees
3. Set up the Date and Time
4. Set up Your Pay Period
01 CREATE YOUR
ACCOUNT
SET UP THE
DATE AND TIME
SET UP YOUR
PAY PERIOD
ADD DEPARTMENTS
AND USERS
INTRODUCTION

QUESTIONS? Watch our helpful videos at upunch.com/resources
To mount the time clock to a wall:
1. On a wall, drill two 1/10” holes,
4 1/4” apart.
2. Insert two dowels into the
holes, then insert two screws
into the dowels.
3. Hang clock on the screws,
ideally 36-40” from the base
to the ground.
02 MOUNTING THE HN SERIES AUTO-ALIGN
TIME CLOCK
Mounting the time clock to the wall is optional and will require two dowels and
two screws, which are not included.

3
CREATING YOUR uPUNCH ACCOUNT
uPunch time clocks include optional free cloud software that allows you
to manually populate and manage your time and attendance data from a
customizable cloud portal.
03
Please Note: If you’ve been thinking about upgrading to a fully automated time and
attendance system, then simply click on the “Upgrade to uPunch” link in your Account
Overview page to schedule a free live demo.
The uPunch Time and Attendance system collects real time punch data, then sends it to
your cloud account where it can be viewed from any Internet connected device, 24/7.
Furthermore, you can forget costly human errors because it will do all the calculations
for you. When you’re ready to export your data to your payroll provider, you’re done in
seconds. Best of all, the upgrade is FREE. Try it today!
To take advantage of the uPunch software without the uPunch upgrade, simply follow
these steps to set up your departments and employees.

QUESTIONS? Watch our helpful videos at upunch.com/resources
CREATING YOUR uPUNCH ACCOUNT
1. Go to: www.trackmypunch.com/signup
2. Enter the Dealer ID and Device ID,
then click Next.
The Dealer ID can be found on the back cover
of this manual. The Device ID can be found on
the back cover of this manual and on the clock
itself. If either number is missing, please contact
Customer Support at
[email protected] or 1-800-518-8925.

5
3. Enter your company information,
then click Next.
The “Site Name” eld allows you to
customize the uPunch login address
that you and your employees will use to
access the account. Specify an easy-to-
remember URL extension (web address),
perhaps a shortened company name (e.g.,
trackmypunch.com/owershoppe). The
URL extension cannot exceed 20 letters
or numbers and does not allow special
characters or spaces.

QUESTIONS? Watch our helpful videos at upunch.com/resources
4. Choose your warranty with the
option to sign up for our time
card auto-fulllment program.
A 2-year warranty is included with
your uPunch time clock.
Enrolling in the optional auto-
fulllment plan ensures that you
always have the right amount of
time cards on hand. If you opt-in,
you will be prompted to enter your
company details, so that we can
accurately calculate the number
of time cards you will need. This
information can be updated at any
time.
The auto-fulllment program
comes with the added benet
of a free upgrade to a LIFETIME
WARRANTY.
ACCOUNT FEATURES
Your FREE uPunch account includes 50 Employees, 20 Departments, Holiday Settings, Exports to
Payroll Systems, Punch Rounding, Weekend Overtime, and More!

7
1. Select the Departments tab on your Dashboard.
2. Select “+Add Department.”
3. Create a Department Code.
The Department Code is used as a reference on employee time cards to ensure that hours
are appropriately allocated to the correct departments. For example, the code for “Sales”
can be, “SLS.”
4. Enter the full Department Name.
Specify additional department settings on this screen now, or enter that information later.
04 ADDING DEPARTMENTS
Departments are used to group users together within the uPunch system.
You will need to set up at least one department before you add employees
to your account. Specify other department settings, such as Punch Rounding
and Overtime Rules, during the initial setup or you may choose to enter that
information later.

QUESTIONS? Watch our helpful videos at upunch.com/resources
5. Select...
a. “Save & Add New” to add
a new department.
b. “Save & Continue” to add
more rules and policies.
c. “Save & Close” to move to
the next step.

9
1. Select the Users tab on your
Dashboard.
2. Select “Add Employee.”
3. Add the user’s rst and
last name, then optionally
ll in all of the employee’s
information.
4. Select:
a. “Save and Continue” to set
up the employee’s prole.
b. “Save and Close” to move
on to the next steps.
You can add more details by going back to that user’s prole at any time.
05 ADDING USERS
The uPunch time clock tracks hours worked per day and pay period for up to 50
employees. Complete the following steps to add employees to your account:

QUESTIONS? Watch our helpful videos at upunch.com/resources
To get started, plug the time clock into a surge protector or uninterruptible power supply
(UPS). Then remove the cover using the enclosed key, this will give you access to the
buttons and switches.
TIME CLOCK OVERVIEW
The IN and OUT buttons on the
time clock will be used later for
tracking time. These same buttons
are also used in the setup of your
time clock. To change the settings
on your time clock, remove the
cover with the included key to
expose the setup labels that
correspond with the IN and OUT
buttons.
06 SETTING UP THE HN1000/3000
TIME CLOCK
The HN Series Auto-Align time clock allows users to punch in and out with paper
time cards. Before your employees can begin using your new time clock, you’ll
need to customize the settings to t the needs of your business.

11
The following is a detailed list of each button’s functionality.
Switch Function
SET
Enter and exit the setup mode (- / 0). When
the Set switch is pushed to the left (–), the
clock is ready for punching. When the Set
switch is pushed to the right (0), the clock
is in the setup mode and you can begin
setting up the menus.
Button Function
+Increase value
-Decrease value
ENTER Conrm set value
BACK Backspace the set value
CLEAR Cancel the set value
RESET Restart the time clock
MODE Advance to the next menu

QUESTIONS? Watch our helpful videos at upunch.com/resources
SETTING UP YOUR HN SERIES AUTO-ALIGN TIME CLOCK
To access the menu options, remove the cover of the clock using the enclosed key. Then
move the Set switch to the “0” position (to the right).
Setup features of the time clock are grouped by menu options. The main menu options
are numbered HN1 through HN5. Each menu has sub-menus called codes, displayed in a
smaller size at the lower left on the clock display.
When a code is ashing, you can make changes using the +and –buttons. Once you select
the desired option, press the Enter button.
To scroll through codes without changing settings, press the Enter button.
The Back button allows you to reset an option that was conrmed incorrectly.
Set–/0
+ Enter
Back/Week Clear Mode
Reset
—

13
NOTE: If you are using your cloud account to manually enter your time and attendance
data, it’s important that you match your uPunch cloud account settings with your uPunch
time clock settings.
SUN
ROLOCETAD
BLACK
MON TUE WED THU FRI SAT

QUESTIONS? Watch our helpful videos at upunch.com/resources
HN1—BASIC SETTINGS
HN1 is the rst menu in the time clock and allows you to program the following features.
Setting the Year (code 00)
Move the Set switch to the “0” position (to the right). When the code “00” appears on the
display, set the last two digits of the current year using the +and –buttons. Press Enter to
conrm the setting.
Setting the Month and Date (code 01)
After conrming the year, the code “01” appears on the display. Set the month and date
using the +and –buttons. Press Enter to conrm the setting.
Setting the Hour and Minute (code 02)
After conrming the month and date, the code “02” appears. Set the hour (HH) and minute
(MM) using the +and –buttons. Press Enter to conrm the setting.
IN OUT IN OUT IN OUT

15
Setting the Hour Format Display (code 03)
When the code “03” appears, set the hour display. This allows the selection of 24-hour
(Military) or 12-hour (Standard) time for display on the time clock and printing on the time
card. Use the +and –buttons to make your selection, then press Enter to conrm the
setting.
STANDARD MILITARY
1:00pm 13:00h
2:00pm 14:00h
3:00pm 15:00h
4:00pm 16:00h
5:00pm 17:00h
6:00pm 18:00h
7:00pm 19:00h
8:00pm 20:00h
9:00pm 21:00h
10:00pm 22:00h
11:00pm 23:00h
12:00am 24:00h

QUESTIONS? Watch our helpful videos at upunch.com/resources
Setting the Month and Date of the start of Daylight Savings Time (code 04)
When the code “04” appears, set the month and date of the start of Daylight Savings Time
(MM-DD). Use the +and –buttons to make your selection, then press Enter to conrm the
setting. This may need to be set each year, depending on your time zone.
Year Daylight Savings Time Starts
2018 March 11
2019 March 10
2020 March 8
2021 March 14
2022 March 13
Setting the Hour and Minute of the start of Daylight Savings Time (code 05)
When the code “05” appears, set the hour and minute of the start of Daylight Savings Time
(HH:MM) to 2:00am. Use the +and –buttons to make your selection, then press Enter to
conrm the setting.

17
Setting the Month and Date of the end of Daylight Savings Time (code 06)
When the code “06” appears, set the month and date of the end of Daylight Savings Time
(MM-DD). Use the +and –buttons to make your selection, then press Enter to conrm the
setting. This may need to be set each year, depending on your time zone.
Year Daylight Savings Time Ends
2018 November 4
2019 November 3
2020 November 1
2021 November 7
2022 November 6
Setting the Hour and Minute of the end of Daylight Savings Time (code 07)
When the code “07” appears, set the hour and minute of the end of Daylight Savings Time
(HH:MM) to 2:00am. Use the +and –buttons to make your selection, then press Enter to
conrm the setting.

QUESTIONS? Watch our helpful videos at upunch.com/resources
HN2—PAY PERIOD SETTINGS
The HN2 menu allows you to program the following features.
Setting the Day Change Time (code 00)
Under the HN2 menu, when the code “00” appears, set the time at which the day changes
(hour/minute). Use the +and –buttons to make your selection, then press Enter to conrm
the setting.
Setting the Pay Period (code 01)
When the code “01” appears, set the pay period you would like to use. The options are:
1 No Pay Period—Select 01 for job tracking mode. This means there is no pay period set
and the clock will punch in the row that correlates with the current date.
2 Monthly—Select 02 for the Monthly option, then select the date on which the pay period
will start.
3 Weekly—Select 03 for the Weekly option, then select the day on which the pay period
will start. Enter 00 for Sunday, 01 for Monday, 02 for Tuesday, 03 for Wednesday, 04 for
Thursday, 05 for Friday, or 06 for Saturday.
4 Bi-weekly—Select 04 for the Bi-weekly option, then select the month and date on which
the rst pay period started. Enter 01 for January, 02 for February, and so on.
5 Semi-monthly—Select 05 for the Semi-monthly option, then select the rst payday. Enter
01 for the paydays to fall on the 1st and 16th of the month or enter 15 for the paydays to
fall on the 15th and the last day of the month.