UTC RETAIL 2600 User manual

© 2020 UTC RETAIL. All rights reserved. 11969004 Rev A
2600 POS System
USER GUIDE
Thank you for selecting UTC RETAIL’s innovative Model 2600 Point of Sale solution!
This guide is designed to acquaint you with the features and functionality of the 2600 Point of
Sale System.

11969004 Rev A 2 © 2020 UTC RETAIL.
All rights reserved.
2600 POS System User Guide
All rights reserved. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic or mechanical, including
photocopying, recording, or otherwise, without the prior written permission of UTC RETAIL.
This User Guide was prepared by UTC RETAIL for use by Qualified Service Personnel only.
All attempts have been made to ensure that the information presented in this manual is
correct. No liability, expressed or implied, will be assumed by UTC, its dealers, or affiliates,
for damage resulting from the use of this information.
If a unit needs to be shipped to UTC RETAIL for repairs, please return it in the original
packaging material and shipping container. If you purchased the 2600 POS System through
a dealer, and the dealer is unable to answer your questions, please call UTC RETAIL
Technical Support at 1.800.349.0546.
This equipment has been tested and found to comply with the limits for a Class “A” digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference, in which case the user will be required to correct
the interference at his/her own expense.
This document may not be used for any purpose other than its intended use. This document
must be downloaded in its entirety; it may not be reproduced, stored or transmitted in part
without the prior written permission of UTC RETAIL. All attempts have been made to ensure
that the information presented in this document is correct. No liability, expressed or implied,
will be assumed by UTC RETAIL, its dealers, or affiliates, for damage resulting from the use
of this information.
WARNING: CMOS Battery Damage
Replace your system’s CMOS RAM battery only with identical CR-2032 3V Lithium-Ion
coin cell (or equivalent) battery type to avoid risk of personal injury or physical damage to
your equipment. Always dispose of used batteries according to the manufacturer’s
instructions, or as required by the local ordinance (where applicable). The damage due to
not following this warning will void your warranty.
All access to internal components is restricted to Authorized Service personnel only.

© 2020 UTC RETAIL. 3 11969004 Rev A
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Contents
2600 POS System User Guide................................................................................................... 2
Product Information.................................................................................................................... 4
2600 POS System Components..........................................................................4
Peripheral Support...............................................................................................4
2600 POS System Specifications........................................................................5
System Operation................................................................................................5
I/O Panel.............................................................................................................6
Connector Panel View ................................................................................6
COM Ports..................................................................................................6
Cash Drawer Interface................................................................................7
Supported Peripheral Options Details..................................................................8
Power Requirements...........................................................................................8
Power Cable Connection............................................................................9
Hard Drive Removal................................................................................................................... 9
System Installation Guide .........................................................................................................10

11969004 Rev A 4 © 2020 UTC RETAIL.
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Product Information
The 2600 Touch Screen POS Workstation is designed for use in restaurants, convenience
stores, cafeterias and other specialty retail establishments. It is highly configurable, has easy
access to connectors, and includes a large selection of interface ports for connectivity to
printers, cash drawers, scanners, keyboards, and other peripherals.
2600 POS System Components
You will find the following components inside the 2600 POS System box:
•2600 POS System
•Safety Sheet
•A/C power cord
•Two (2) RJ-45 to DB-9 serial port adapter cables
Note: Options that were purchased from UTC RETAIL such as a keyboard, customer
display and printer may be shipped in separate boxes.
Depending on the configuration you have purchased, the following optional items may also be
installed onto the 2190 POS:
•Magnetic Stripe Reader (MSR) unit
•Rear Customer Display (RCD) unit
•15” Rear LCD Display with PCAP touch
•15” Rear LCD Display without touch
Peripheral Support
•The 2600 POS System accepts a standard PC keyboard with a USB interface. UTC
RETAIL P/N 10718020 contains both a USB keyboard and USB mouse.
•The 2600 POS System was designed to coordinate with the UTC RETAIL PD1200 Pole
Display option.
•The 2600 POS System supports many different printers, such as the Epson H6000 or
TM-T88.

© 2020 UTC RETAIL. 5 11969004 Rev A
All rights reserved.
2600 POS System Specifications
2600
Processor
Intel®Dual-Core CPU
System Memory
8GB DDR3-1066
Hard Drive
128GB SSD (min) or 500 GB Hard Disk Drive (optional)
Graphics
Intel®HD Graphics 510
Video Out Port
VGA for external display
Audio
Line output
RS-232 Ports
3 (one port powered at +5V/1A)
USB Ports
6 (4 USB 3.0, 2 USB 2.0)
Network Port
10 / 100 / 1000 Realtek LAN
Integrated Customer
Displays (optional)
1. 2-line x 20-character VFD
2. 15” LCD (customer facing)
3. 15” LCD (customer facing) with PCAP touch
MSR (optional)
Integrated ISO 3 Track, Programmable
Keyboard options
Standard PC with USB interface
Cash Drawer
Optional
Dimensions (W x D x H)
18” x 8.7” x 12.8”
Operating Systems
Windows 10 Professional, Windows 10 IoT Enterprise
System Operation
A recessed power button is located on the right-hand edge of the front monitor bezel. The
button glows amber if the power adapter is connected and has AC power. The button turns blue
when the unit is powered ‘ON’.
The 2600 has a projected capacitive multi-touch screen that has been factory calibrated and will
not require any additional driver installation when used with most current operating systems,
such as Windows 10.

11969004 Rev A 6 © 2020 UTC RETAIL.
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The 2600 should be powered down through the operating system. If the operating system has
locked up, the unit can be powered down by holding the power button down until the blue light
turns off.
I/O Panel
Connector Panel View
The photo above is of the interface connector panel below the touchscreen LCD. The cash
drawer port accepts a RJ12 jack; your POS application can access this port directly. The LAN
jack is for standard RJ45 network cables, DC IN is the port for the supplied AC adapter and
VGA is a standard D-SUB15-pin SVGA port. Blue USB ports indicate the USB v 3.0 ports and
the black USB ports indicate the USB v 2.0 ports.
COM Ports
There are 3 COM ports on the 2600; they are standard RS-232. The COM3 port has been
configured to supply +5VDC power to pin 9 of the DB9 connector on the supplied adapter
cable. COM3 may supply up to 1 A of current; do not exceed this limit.
Note: COM3 may also be configured for pin 9 to be RI (ring indicator).
The table below summarizes the RS232 DB9 pin definitions:
PIN NO.
1
2
3
4
5
6
7
8
9
Signal
CD
RX
TX
DTR
GND
DSR
RTS
CTS
RI or 5V
output (as
explained
above)

© 2020 UTC RETAIL. 7 11969004 Rev A
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Use the supplied RJ48 –DB9 adapter cables to connect to the COM ports. Additional cables
are available as P/N 11801015. See the drawing below for the adapter’s pinout.
Figure 1, Serial Port Adapter Pinout
Cash Drawer Interface
The 2600 POS I/O panel has a single cash drawer port which is capable of driving a 24VDC
cash drawer. The interface is compatible with the APG Cash Drawer
(http://www.cashdrawer.com/ ) CD-005A specification, seen below.
Figure 2, Cash Drawer Interface

11969004 Rev A 8 © 2020 UTC RETAIL.
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Supported Peripheral Options Details
USB
Serial
Printer Options
H6000V


TM-T88VI


TM-T20II


Keyboard Options

Standard PC keyboard

Pole Display Options

PD1200 with external power
adapter


PD1200 powered by COM 3


Power Requirements
The 2600 POS System has one AC power cord. The power cord to the AC adapter is
installed into the system’s base at the factory. A dedicated, clean power source is
recommended. UTC RETAIL offers a variety of UPS options. Contact your sales agent.
Voltage: 120 VAC ± 10%
Current: 3 Amps maximum, with all peripherals connected

© 2020 UTC RETAIL. 9 11969004 Rev A
All rights reserved.
Power Cable Connection
Place the 2600 POS face down on a clean, soft surface, ensuring you do not scratch the front
bezel or the touchscreen.
See photo below. Stand the system on its feet and be sure to position the power cable through
the cutout in the rear of the base.
Figure 3, AC Power Cord Attachment
Hard Drive Removal
The 2600 POS is equipped with an easily accessible solid-state drive (SSD) or rotating hard
drive (HDD). Access to the hard drive is located on the I/O panel.
To swap a hard drive, follow these steps:
1. Shut off power to the system; unplug the power cord from the AC outlet.
2. Remove I/O panel plastic cover.
3. On the I/O panel, loosen hard drive tab screw with a screwdriver and rotate the hard
drive tab 90-degrees.

11969004 Rev A 10 © 2020 UTC RETAIL.
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4. Grab the small handle on the hard drive tray and pull straight back.
5. To replace the hard drive, replace drive in tray and slide back into slot until fully
engaged.
6. Rotate the plastic tab back into the original position and tighten the tab screw with a
screwdriver. DO NOT OVER TIGHTEN.
System Installation Guide
Please refer to the 2600 POS System Installation Guide, which may be downloaded from the
UTC RETAIL website at www.utcretail.com.
Please call UTC RETAIL Technical Support at 800.349.0546 if you have any problems not
addressed in this manual or have questions about sections of this documentation.