VADDIO IntelliSHOT-M User manual

Complete Manual for the
IntelliSHOT-M
Auto-Tracking Camera
Document 411-0065-30 Rev A
November 2022

Contents
Overview 1
What's in this Guide 1
Features 1
A Quick Look at the Camera 2
Front of the Camera 2
Connector Panel 3
Installation 4
Don’t Void Your Warranty! 4
Before You Install the Camera 4
Cabling Notes 5
Basic Connections 5
Pre-Installation Functional Check 5
Installing the Wall Mount 6
Installing the Camera and Connecting Power 6
About Inverted Installation 6
Status Lights 7
Initial Device Set-Up 8
Browser Support 8
Initial Device Set-Up Using the Vaddio Device Controller 8
Initial Device Set-Up Using the Vaddio Deployment Tool 8
Manual Access and Initial Device Set-Up 10
Getting the Camera's IP Address 10
If the Camera Is At 169.254.1.1 10
Initial Access to the Web Interface 11
Completing the Initial Device Set-up 11
System Administration and Communication 12
Configuring Access and Other Security Settings 12
Configuring the Device with a Static IP Address 13
Changing the Camera's Hostname 14
Specifying Time Zone and NTP Server 14
Adding Room Information to the Camera's Web Interface 14
Configuring Camera Behavior 15
Changing Latency Mode 15
Configuring USB Streaming Settings 16
Configuring Status Light Behavior 17
Configuring Video Behavior 18
Configuring Camera Performance 19
How It Works: Digital Zoom 19
How it works:Digital Pan and Tilt 19
Setting the Home Position and Other Preset Shots 20
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Renaming Presets 20
Speed Adjustments 21
Setting the Direction for Camera Movements 21
Adjusting Color, Lighting, and Image Quality Settings 22
Lighting and Image Quality Quick Reference 23
Color Adjustment Quick Reference 24
Saving Color and Lighting Settings 24
Adjusting the Focus 25
Fine-Tuning Auto-framing Behavior 26
How It Works: Auto-Framing 26
Basic Auto-framing Adjustments 27
Masking Unwanted Motion 28
Advanced Auto-framing Adjustments 29
Auto-framing Adjustment Quick Reference 30
System Maintenance 31
Saving (Exporting) or Restoring (Importing)a Configuration 31
Installing a Firmware Update 32
Rebooting the Camera 32
Contacting Vaddio Technical Support and Viewing Diagnostic Logs 33
Operating the Camera 34
About the Remote 34
About The Web Interface 35
Muting Video 36
Managing the Camera Ready State 36
Moving the Camera 36
Zooming In or Out 36
Moving the Camera to a Preset Position 36
Command Reference for Third-Party Control 37
Requirements 37
Usage Notes 37
Querying for More Information 37
Typographical Conventions 37
Auto-Framing Commands 38
autoframer enabled 38
autoframer paused 39
autoframer default-wide 39
camera optical-zoom 40
autoframer shot-margin 40
autoframer max-electronic-zoom 41
autoframer buffer-zone 41
autoframer sensitivity 42
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autoframer responsiveness 42
autoframer initial-persistence 43
autoframer persistence 43
autoframer max-speed 44
autoframer noise-threshold 44
autoframer tri-sync-motion 45
autoframer history 45
autoframer forced-wait-time 46
Camera and Video Management Commands 47
camera home 47
camera pan 48
camera tilt 49
camera zoom 50
camera ptz-position 51
camera preset 52
camera focus 53
camera ccu scene 53
camera ccu get 54
camera ccu set 55
camera led 55
video mute 56
camera standby 56
Maintenance and Troubleshooting Commands 57
network settings get 57
version 57
network ping 58
system reboot 58
system factory-reset 59
Information and Session Management Commands 60
history 60
help 60
exit 60
Troubleshooting and Care 61
Power and Control 61
Video and Streaming 62
Status Lights 62
Restoring Default Camera Settings 63
Operation, Storage, and Care 63
Glossary 64
Photo Credits 67
Index 68
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Overview
This guide covers:
IntelliSHOT-M®auto-tracking camera:
nNorth America – 999-21182-000 (black); 999-21182-000W (white)
nEurope and UK – 999-21182-001 (black); 999-21182-001W (white)
nAustralia and New Zealand – 999-21182-009 (black); 999-21182-009W (white)
What's in this Guide
This guide covers
nPhysical features
nInstallation
nInitial set-up and system administration
nBehavior and performance configuration
nSystem maintenance
nOperation
nTelnet API reference
nTroubleshooting
For your convenience, the information you need to install this product is also available in the smaller,
stand-alone Installation Guide for the IntelliSHOT-M Auto-Tracking Camera.
Features
nIdeal for small to medium conference rooms
nCertified for Microsoft Teams
nAuto-framing available
n30x zoom, horizontal field of view of 70.2°
nUp to 1080p/60 video (up to 1080p/30 in High Quality mode)
nUniversal Video Class (UVC) drivers, compatible with most UC conferencing applications
nFull administrative control via web interface
nIntegration-friendly control via Command Line Interface Shell (CLISH)
nPresenter-friendly RF remote control
1

A Quick Look at the Camera
This section covers the physical features of the camera.
Front of the Camera
The camera is available in black or white.
Camera and zoom lens – Up to 30x zoom.
Status lights – The illuminated trim detail on the camera's face indicates the camera's current state. The
status lights can be turned off in the administrative web interface.
Pivoting head – Manually tilt the head as needed.
Note
By default, the status lights on Vaddio cameras are active during normal operation; however, they can be
configured to remain off even when the camera is sending video.
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Connector Panel
The connectors are on the underside of the camera.
PoE+ – RJ-45 connector for power, network access, and camera control. Connect to a PoE+ network
switch or to the Power and Data Out port of the mid-span PoE+ power injector.
USB 3.0 – USBType B connector. Provides uncompressed USB 3.0 stream. Connect to a computer for
use with soft conferencing applications.
IP button – Press to display the camera's IP address in the video output.
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Installation
This section covers:
nSelecting the location for the camera
nVerifying that the camera is ready to install
nInstalling the mount
nConnection diagrams
nMounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be
connected to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of
these things happen, return it to Vaddio for safety and functional testing.
Before You Install the Camera
Prepare for a successful installation:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall
obstructions where the camera is to be mounted.
nEnsure that the camera points away from the ceiling and lights. The camera will not perform well if it is
pointed toward a light source such as a light fixture or window.
nMounting the camera at eye level is best. If this is not feasible, mounting the camera above eye level
typically produces a better experience than mounting it below eye level.
nIf you make cables for this installation, check them for continuity.
nBe sure you can identify all cables correctly.
nTalk to the network administrator. If you install the camera in a non-DHCP network (one that does not
automatically assign IP addresses), you will need to configure the camera with a static IP address as
directed by the network administrator.
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Cabling Notes
Use Cat-5e or better cable. Use shielded cabling if the cables will be coiled, run tightly with other cables,
or routed near sources of electromagnetic interference such as power lines or fluorescent light fixtures.
We recommend using high-quality connectors and a high-quality crimping tool.
Caution
Do not use pass-through RJ-45 connectors when making cables for this product. Poorly
crimped connectors of this type can cause intermittent connections and degraded signal
quality. They can also damage the connectors on the product, which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Pro Tip
Label all cables at both ends.
Basic Connections
The camera receives power and network connectivity from its PoE connection. Connect a computer to
the camera’s USB port for conferencing.
Pre-Installation Functional Check
If you're installing the camera where it's hard to reach, you may want to verify functionality before you
install it.
1. Connect the camera.
2. Connect power. The camera's status light turns white.
3. Connect the camera's USB port to your computer.
4. Verify that you can select the camera as the USB video capture device for conferencing.
If the camera turns on and is available as a USB device, continue with the installation.
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Installing the Wall Mount
The camera is shipped with a wall mount, which can be inverted.
You can install the camera wall mount to a display mount or directly to drywall. If you mount it to drywall,
use wall anchors.
The mount can also be installed on a tripod. Use a 1/4-20 hex nut to secure the mount to the 1/4-20
screw on the tripod head. Then tilt the tripod head.
Installing the Camera and Connecting Power
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in
equipment damage and will void the warranty.
1. Slide the camera into the mount. It should be a tight fit.
2. Connect all required cables to the camera.
3. Secure the cable cover to the mount.
4. Connect the mid-span power injector to mains power.
About Inverted Installation
If you install the camera with the connector panel pointing up, you will need to select the camera's Image
Flip setting when configuring behavior and performance. Image Flip orients the video image correctly.
See Configuring Video Behavior for more information.
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Status Lights
The lights in the camera's head indicate its current state.
nPurple – Initializing
nWhite – Active
nBlinking red – Video is muted
nYellow – Firmware update is in progress
nBlinking cyan – Remote pairing mode
nBlinking blue – Pairing error
Caution
Do not remove power or reset the camera while the status lights are yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the status lights on Vaddio cameras are active during normal operation; however, they can be
configured to remain off even when the camera is sending video.
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Initial Device Set-Up
Vaddio cameras have a web interface for initial device set-up, administrative control, and operation.
When any Vaddio product is shipped from the factory, the admin password is not set and the
administrative controls are not available. You will need to access the web interface and set the admin
password. This gives you access to the system administration tasks to define how the device behaves as
an element of your network. You will also need to set the admin password after restoring factory
defaults.
Because this process is the same for all Vaddio cameras, screen shots in this section may show different
products.
Browser Support
We have tested this product with these web browsers:
nMicrosoft® Edge
nChrome®
nFirefox®
nSafari®
We test using the browser version available from the vendor at that time. Other browsers (including older
versions of the ones on this list) are likely to work also.
Initial Device Set-Up Using the Vaddio Device Controller
The Vaddio Device Controller is a stand-alone tablet for working with Vaddio products.
To complete the initial device set-up with the Vaddio Device Controller:
1. Connect the touch-panel to the network on the same subnet as the products you need to work with –
for example, connect both to the same PoE+ switch.
2. Go to the touch-panel's Configuration page (gear icon) and select Scan.
3. Locate the device you need to work with, and select Use.
If the Vaddio Device Controller does not find the camera, verify that the Vaddio Device Controller and
camera are connected to the same subnet.
4. Select Exit to leave the Configuration page and open the device's web interface.
Note
The first time you access a device at a specific IP address, the Vaddio Device Controller's screen
may remain blank for 20 seconds or more.
5. Set the admin password.
Initial Device Set-Up Using the Vaddio Deployment Tool
The Vaddio Deployment Tool provides an option to do the initial device set-up for unprovisioned devices,
and provides a shortcut to each device's web interface for system administration. This tool is available as
a free download at https://info.legrandav.com/VaddioDeploymentTool.
Note
Be sure you have the current version of the Vaddio Deployment Tool. If it notifies you that an update is
available, install the update. This ensures that you have access to the full capabilities of the tool. Old
versions may not recognize the newest products.
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To complete the initial device set-up with the Vaddio Deployment Tool:
1. Power up the camera and other devices if you have not done so already.
2. On the Find Devices page, select Scan. If the scan does not locate the devices you need to set up,
your computer may be on a different subnet. Return to the Find Devices page and set up an
advanced scan to search the appropriate portion of the network.
3. In the list of equipment that the scan discovers, locate the devices marked Not Set Up.
4. For each device that you need to work with, select Not Set Up and set the admin password.
You can now access the administrative web interface for system administration and other configuration
tasks.
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Manual Access and Initial Device Set-Up
If you do not use a Vaddio Device Controller or the Vaddio Deployment Tool, you will need to complete
the initial device set-up manually, by browsing to the device's web interface using its IP address.
Getting the Camera's IP Address
You will need the camera's IP address if you do not use the Vaddio Device Controller or Vaddio
Deployment Tool to access its web interface.
To get the IP address:
1. View the camera’s USB stream.
2. Briefly press the IP button on the connector panel. This displays the camera's IP address and MAC
address.
3. Press the button again to dismiss the information.
If the Camera Is At 169.254.1.1
This is the camera's default IP address. This means one of these things:
nThe camera's PoE+ power injector is not connected to the network,
OR
nThe network does not automatically assign IP addresses.
If the camera does not receive an IP address when connected to the network, you will need to configure
the camera for the network after you have done the initial device set-up.
To communicate directly with the camera for initial device set-up and network configuration:
Connect a network cable directly from your computer's network port to the PoE+ power injector’s DATA
IN port.
Note
After you have configured the camera for your network, reconnect the PoE+ power injector’s DATA IN
port to the network.
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Initial Access to the Web Interface
HTTP access is disabled initially. Enter the camera's IP address in your browser's address bar using
https:// as a prefix. (Example:https://10.30.200.125) When you access the web interface
without using the https:// prefix, the browser may treat it as a search query, or you may encounter this
message:
Switch to HTTPS if you see this message.
Expect a security warning from your browser the first time you access the device's web
interface.
Different browsers will respond with different messages and options. Your browser will probably present
a message indicating one of these things:
nThe connection is not private
nThe site is not secure
nThe site is not trusted
nThe site poses a security threat
This is because the certificate (the product’s website security credential) is self-signed, not issued by an
external certificate authority. Your HTTPS connection is secure and traffic is encrypted.
You will need to make the selections that your browser’s security message discourages.
Depending on the browser, the warning presents an option to learn more, view details, or go to the
“Advanced” page. When you select this, your browser provides an explanation and a button or link to
continue to the IP address you entered, with a reminder that it may be unsafe. Select the option to
continue. Your HTTPS connection is safe.
After you have accessed the product’s web interface once, your browser may remember its IP address
and not present the security message again.
Completing the Initial Device Set-up
Set the admin password and complete any other required tasks, such as accepting agreements. The full
administrative interface opens when you finish.
Note
This page includes a link to the company’s standard privacy policy. This product does not record or save
audio or video files, and it does not store any identifying information other than what you may choose to
enter on the Room Labels page of the web interface. However, the device’s IP address is considered
“personally identifiable information” for the purposes of the privacy policy.
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System Administration and Communication
This chapter covers settings for managing the camera as an element of your network.
nSecurity – Passwords, guest access, other IT security-related settings
nNetwork configuration
nTime settings
See Configuring Camera Behavior for information on image adjustments, streaming configuration, and
other items related to camera behavior.
Note
Vaddio products are designed with very similar web interfaces. Some of the screen shots in this manual
may be from other cameras. Some may show settings that are not present or not enabled in your
camera.
Configuring Access and Other Security Settings
SECURITY PAGE
The Account Passwords and Web Server areas of the Security page provide basic security for the web
interface:
nAdmin password – Required. The web interface is unavailable if no admin password is set.
nUser password – Password-protected access to the operator's page of the web interface.
nAllow Guest Access – Allow access the operator's page without a password. Disabled by default.
nAutomatically Expire Idle Sessions – Automatically logs you out after 30 minutes of inactivity.
Other security settings include:
nAllow Telnet Access – disabled by default.
nAllow Zeroconf DNS-SD discovery – allowed by default. This setting allows other Vaddio devices
to discover the camera on your network.
nAdvanced Settings – Enable HTTP access (disabled by default) and Manage SSL Certificate.
Note
Consult your network security specialist before changing any of these settings. Seek explicit guidance
concerning the SSLcertificate.
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Configuring the Device with a Static IP Address
NETWORKING PAGE
Caution
Consult your IT department before changing any network setting. Errors in network configuration can
make the camera inaccessible from the network.
By default, the camera is set to DHCP, and will receive an IP address automatically if your network
assigns IP addresses. If this does not happen, the camera uses its default IP address (169.254.1.1) and
may be unable to communicate with your network. If you install more than one camera or other device on
a non-DHCPnetwork, you must follow this procedure to prevent IP address conflicts.
It may be desirable to configure the camera with a static address even if it does receive an IP address
automatically. Work with your network specialist to ensure that the camera is configured to comply with
the organization's network policies.
Note
When you change the camera's hostname, IP address, or other network information, you will need to log
in to the web interface again. This does not happen if the only change you make is from DHCP to static
addressing or vice-versa.
If the camera is using its default IP address:
1. Work with your IT department's network specialist to determine the correct network settings.
2. Connect your computer's network port to the camera's network port if you have not done this already.
See If the Camera Is At 169.254.1.1.
3. Set IP Address to Static. Then enter the IP address, subnet mask, and gateway. DNS Server is
optional; ask the network specialist.
If the camera has received an IP address:
Work with your IT department to determine whether the device's current IP address is suitable. If it is, you
only need to set the IP Address to Static. If not, follow the procedure above for a camera using its default
IP address.
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Changing the Camera's Hostname
NETWORKING PAGE
If your network supports hostname resolution, you can browse to the camera using its hostname. Giving
it a simple, easy-to-remember hostname means you don't need to know its IP address. Work with your IT
department to ensure that the new hostname conforms to the organization's naming conventions.
Note
You may need to log in to the web interface again after changing the hostname.
Specifying Time Zone and NTP Server
NETWORKING PAGE
Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate.
Specifying your time zone may make it easier to match logged events with other actions and external
events.
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. If you are not sure what to use for NTP Server, use the default.
3. Select the desired time zone from the list.
You may need to refresh the system time display.
Adding Room Information to the Camera's Web Interface
ROOM LABELS PAGE
The information you enter on this page is displayed on every page of the web interface. In a multi-camera
environment, you may also wish to specify what appears on the browser tab.
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Configuring Camera Behavior
This section covers settings for changing the camera’s behavior to suit your environment.
nLatency mode
nUSB streaming settings
nVideo settings
nStatus light behavior
Note
Vaddio products are designed with very similar web interfaces. Some of the screen shots in this manual
may be from other cameras. Some may show settings that are not present or not enabled in your
camera.
Changing Latency Mode
SYSTEM PAGE, GENERAL TAB
The IntelliSHOT-M camera has two operating modes.
nIn Low Latency mode, the camera behaves as a fixed camera. This is the camera’s default mode.
nIn High Quality mode, the camera offers additional capabilities including electronic pan/tilt and Auto-
framing.
The additional processing for the Auto-framing feature in High Quality mode may result in up to one
frame of video delay during calls.
When you change the latency mode, many of the behavior and performance settings revert to their
factory default values. These include:
nCamera position and zoom
nPresets
nColor and lighting adjustments
nCustom scenes
nSpeed settings
nAuto-framing settings
nVideo settings on the System >General tab
To change latency mode:
On the System page, go to the General tab and change the Latency Mode selection.
A confirmation dialog box notifies you that the camera will reboot, and that some settings will be lost.
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Configuring USB Streaming Settings
STREAMING PAGE
These settings affect how the camera works with soft conferencing applications. They are available in
both Low Latency mode and High Quality mode. They do not change when you change modes.
Device Name – Specify how the camera shows up in your soft client's device selection list.
UVC Extensions – Enable UVC extensions to allow conferencing applications to control the camera.
Depending on the conferencing application that you use, you may also need to change the UVC Mode
(USB stream format) setting on the System page’s General tab.
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