Vaisala Veriteq viewLinc 3.6 Service manual

ADMINISTRATOR GUIDE
viewLinc 3.6
Vaisala Veriteq viewLinc Software
Data LoggerDigi Device
viewLin c S er v er
User PC
Existing
Ne twork
Serial
Data Logger in
vNet Device
Fo r PoE configuration
power adaptor is not
required
M211342EN-A

Copyright
Copyright  2011 Vaisala Canada Inc. All rights reserved.
No copying, distribution, publication, modification, or incorporation of this docu-
ment, in whole or part, is permitted for commercial purposes without the express
written permission of Vaisala Canada Inc.
Vaisala Canada Inc
13775 Commerce Parkway
Richmond, BC V6V 2V4
Canada
Trademarks
Vaisala Canada Inc, Vaisala Veriteq, Vaisala Veriteq vLog, Vaisala Veriteq view-
Linc, and Vaisala Veriteq Spectrum are trademarks of Vaisala Canada Inc.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks referred to are the property of their respective owners.
Disclaimer and Limitation of Liability
Vaisala Canada Inc and its subsidiaries assume no responsibility for any damage
or loss resulting from the use of this manual.
Vaisala Canada Inc and its subsidiaries assume no responsibility for any loss or
claims by third parties which may arise through the use of this software. Vaisala
Canada Inc. and its subsidiaries assume no responsibility for any damage or loss
caused by deletion of data as a result of hardware malfunction. Be sure to make
backup copies of all important data to protect against data loss.
Vaisala Canada Inc makes no warranties, either expressed or implied, regarding
Vaisala Veriteq data loggers, Vaisala 300 Series Transmitters, or software, its mer-
chantability, or its fitness for any particular purpose. The exclusion of implied war-
ranties is not permitted by some states. As such, the exclusion may not apply to
you.
Vaisala Veriteq viewLinc has been tested using a variety of network systems. How-
ever, the large number of possible hardware and network configurations makes
testing under every circumstance impossible. If you have trouble using Vaisala
Veriteq viewLinc software, contact Vaisala Canada Inc.
Technical Support
For technical support in North America, please call 1-866-861-3388, or for custom-
ers outside North America, see “Getting Help” on page 16.
Email: [email protected]
Document part number: M211342EN-A
Release date: March 2011

viewLinc 3.6 Administrator Guide i
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Who this Manual is for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
How this Manual is Organized . . . . . . . . . . . . . . . . . . . . . . . v
Conventions Used in this Document . . . . . . . . . . . . . . . . . .vi
Related Documentation and Software Products . . . . . . . . . .vi
Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing viewLinc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting Loggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing Spectrum or vLog Software . . . . . . . . . . . . . . . . 11
Installing viewLinc Software . . . . . . . . . . . . . . . . . . . . . . . 12
Logging In to viewLinc . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Administrator’s Road Map . . . . . . . . . . . . . . . . . . . . . . . . 15
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 2: Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
About Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
What is a Channel? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Where are my Channels? . . . . . . . . . . . . . . . . . . . . . . . . . 20
Understanding the Channels Screen . . . . . . . . . . . . . . . . . 21
Opening Large Channel Views . . . . . . . . . . . . . . . . . . . . . 22
Real-Time Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Reading Graphs in Large Channel View . . . . . . . . . . . . . . . 24
Viewing Graph Detail in Large Channel View . . . . . . . . . . . 25
Acknowledging Alarms from Large Channel View . . . . . . . 26
Organizing Channels into Zones . . . . . . . . . . . . . . . . . . . 27
Creating Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Editing Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Assigning Channels to Zones . . . . . . . . . . . . . . . . . . . . . . . 28
Deactivating Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Contents

Contents
ii © 2011 Vaisala Canada Inc
Ordering Channel Columns . . . . . . . . . . . . . . . . . . . . . . . . 30
Hiding and Showing Channel Columns . . . . . . . . . . . . . . . 31
Chapter 3: Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
About Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
What Happens When an Alarm is Triggered? . . . . . . . . . . . 35
Creating Alarm Templates . . . . . . . . . . . . . . . . . . . . . . . .36
Threshold Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Setting Threshold Alarms . . . . . . . . . . . . . . . . . . . . . . . . . 42
Editing Threshold Alarms . . . . . . . . . . . . . . . . . . . . . . . . . 44
Disabling Threshold Alarms . . . . . . . . . . . . . . . . . . . . . . . . 44
Deactivating and Reactivating Threshold Alarms . . . . . . . . 44
Communication Alarms . . . . . . . . . . . . . . . . . . . . . . . . . .45
Setting Communication Alarms . . . . . . . . . . . . . . . . . . . . . 45
Editing Communication Alarms . . . . . . . . . . . . . . . . . . . . . 46
Disabling Communication Alarms . . . . . . . . . . . . . . . . . . . 47
Logger Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Setting Logger Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Editing Logger Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Disabling Logger Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Acknowledging Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Pausing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Chapter 4: System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Discovering Loggers . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Adding Loggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Swapping Loggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing Loggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Editing Logger Properties and Aliases . . . . . . . . . . . . . . .59
Editing Channel Properties and Aliases . . . . . . . . . . . . . . .60
Configuring Email Settings . . . . . . . . . . . . . . . . . . . . . . . .61
Editing Alarm Email Templates . . . . . . . . . . . . . . . . . . . . .63
Working with Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

viewLinc 3.6 Administrator Guide iii
Creating Contact Schedules . . . . . . . . . . . . . . . . . . . . . . . 65
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Editing Users and Passwords . . . . . . . . . . . . . . . . . . . . . . 68
Deactivating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Reactivating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Choosing Logger and Channel Description Lengths . . . . . 69
Choosing Temperature Measurement Unit Preferences . . 70
Setting Session Expiry Time . . . . . . . . . . . . . . . . . . . . . . 71
Creating Preconfigured Comments for Email Messages . . 71
Chapter 5: Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Adding Comments to Events . . . . . . . . . . . . . . . . . . . . . . 77
Printing Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Exporting Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 6: Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
About Historical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Generating Historical Data Reports . . . . . . . . . . . . . . . . . 80
Generating Alarm History Reports . . . . . . . . . . . . . . . . . . . 81
Generating Channel History Reports . . . . . . . . . . . . . . . . . 82
Creating New Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Deleting Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Chapter 7: Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Transfers and Transfer Schedules . . . . . . . . . . . . . . . . . . 88
Creating Transfer Schedules . . . . . . . . . . . . . . . . . . . . . . . 88
Performing an Immediate Data Transfer . . . . . . . . . . . . . . 90
Editing Transfer Schedules . . . . . . . . . . . . . . . . . . . . . . . . 90
Deactivating a Transfer Schedule . . . . . . . . . . . . . . . . . . . 91
Temporarily Disabling Transfer Schedules . . . . . . . . . . . . . 91
Appendix: FAQs & Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Contents
iv © 2011 Vaisala Canada Inc

About this Manual
viewLinc 3.6 Administrator Guide v
About this Manual
The viewLinc 3.6 Administrator Guide includes the
information you need to install, configure and operate the
viewLinc system.
You can also view the Quick Start Guide for a graphical
overview of installing viewLinc. If you are not an
Administrator, refer to the User Guide for information on the
standard tasks performed using viewLinc.
Who this Manual is for
This manual is for administrators who will install and
configure viewLinc Server software and its associated
components to allow end users to view and monitor data
logger readings across a network. This manual covers
several topics, including how administrators set threshold
alarms, configure email alarm notification, organize
channels, define reports, and set logger data transfer
schedules.
How this Manual is Organized
The viewLinc 3.6 Administrator Guide is organized into
chapters as follows:
Chapter 1: Getting Started. Contains viewLinc overview,
hardware and software requirements, essential installation
instructions, how to log in.
Chapter 2: Channels. Covers what a channel is, using “My
Channels”, opening large channel views, and organizing
channels into zones. This chapter covers topics of interest to
both a general viewLinc user and the administrator.
Chapter 3: Alarms. Contains information on creating,
editing, deactivating, and pausing alarms informing those
monitoring the system of threshold-exceeding conditions or if
data communication between the logger and the system is
down. Includes how to acknowledge alarms.
Chapter 4: System Settings. Includes information
specifically for administrators, including creating user
accounts, configuring email server settings for alarms,

About this Manual
vi © 2011 Vaisala Canada Inc
choosing temperature units to display, and changing how and
which loggers are shown in My Channels.
Chapter 5: Events. Includes filtering and printing event logs,
including details on transfers, alarms, and
acknowledgements.
Chapter 6: Reports. Includes a definition of historical data,
what you can do with it, how to generate reports.
Chapter 7: Transfers. Includes information about how to
transfer Vaisala Veriteq logger data to a PC for analysis using
vLog or Spectrum.
Appendix: FAQs & Troubleshooting. Answers common
troubleshooting questions, including how to stop and start the
viewLinc service, what is installed with viewLinc, and how to
troubleshoot common issues.
Conventions Used in this Document
This document uses the following conventions:
• A sequence of actions is indicated by a list separated by a
vertical line. For example:
“In viewLinc, choose System | Loggers”
• Menu selections, items you select, and the names of
buttons are shown in bold.
Related Documentation and Software Products
For help with viewLinc, consult the viewLinc Quick Start
Guide.
Use Vaisala Veriteq Spectrum or vLog software and their
associated Quick Start Guides for setting up Vaisala Veriteq
data loggers and viewing and printing logger historical data
as graphs or text files.
Use your specific Vaisala product User Guide for information
about installing 300 Series Transmitters.
Support Information
In North America, technical support is available between
8am-4pm PST Monday - Friday, 1-866-861-3388 (or 604-

About this Manual
viewLinc 3.6 Administrator Guide vii
273-6850). You can also email [e-mail],
or visit www.vaisala.com/veriteq.
For sales, pricing, quotations, or general information, please
call 1-800-683-8374 (in North America), or 604-273-6850.
For assistance outside North America, see “Getting Help” on
page 16.

About this Manual
viii © 2011 Vaisala Canada Inc