VANCH VANCH-VH Installation and operation manual

Shenzhen Vanch Intelligent Technology Co., Ltd has the right to do revisions for hardware, software and
manual of product without statement. And this manual is subject to change without notice.
Specifications and power of this product is subject to standard in original. please being sure that voltage
is up to requirement, read and learn about safety precautions, especially in open-air installation of
outdoor.
VANCH-VH
RFID Handheld Reader
Product Information Guide

Content| VANCH-VH Product Information
Page 2 of 16
Content
C O N T E N T ........................................................ 2
1 P R O D U C T S U M M A R I Z E ..................................... 3
1 . 1 SH A P E A N D IN T E R F A C E ......................................................................................... 3
1 . 2 PR O D U C T FE A T U R E S ................................................................................................ 5
1 . 3 PA C K A G E C O N F I R M A T I O N .................................................................................... 6
1.4 PERFORMANCE ........................................................................................................................ 7
2 U S E R I N S T R U C T I O N S ....................................... 8
3 C O M M O N F A U L T S .......................................... 11
3 . 1 BL U E T O O T H F A U L T .................................................................................................. 11
3 . 2 OT H E R D E F A U L T ........................................................................................................ 12
3 . 3 R F I D FA U L T ................................................................................................................. 12
4 A F T E R S E R V I C E ........................................... 14
4.1 SUPPORT AND SERVICE ......................................................................................................... 14
4.2 WARRANTY............................................................................................................................... 15
4.3 SERVICE LINE .......................................................................................................................... 16

Product Summarize | VANCH-VH production information
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1Product Summarize
VANCH-VH is a cost-effective, rugged mobile inventory device
independently developed, designed and produced by Shenzhen Vanch
Intelligent Technology Co., Ltd. The VANCH-VH has high performance, high
durability and high openness, which can meet the needs of use in harsh
environments.
With the model VANCH-VH, we can customize mobile application solutions
that meet the needs of different industries, such as warehouse
management, transportation management, distribution management, store
management, fixed asset management, production line data collection,
material tracking, product quality tracking, equipment inspection, Field
service, inspector, on-site law enforcement, field operations, etc.
1 . 1 S h a p e a n d I n te r f a c e
The appearance of the VANCH-VH handheld is shown below. It is made of
ABS housing and can be used indoors or outdoors in a well-ventilated
environment with good dust and rain resistance.

Product Summarize | VANCH-VH production information
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VANCH-VH Keys introduction as below:
1、Indicator light:
Working indicator (LED2): yellow, it will keep bright when power on, and
keep twinkling when scan.
Scan indicator (LED5): light green, it will keep twinkling when scan.
Bluetooth indicator ( LED3): Blue. It will keep twinkling when power on,
this means the Bluetooth is standby status, it can be searched by other
Bluetooth device and connected. When the indicator keep bright, the
Bluetooth is being connected with other device.
USB indicator( LED1): Red, it will keep bright when connect USB.
Power charge indicator( LED4): yellow, it will keep bright when it’s being
power charge. If it do not bright, it means the power charge finished.
If it will keep twinkling, it means the battery is not install correct or
broken.

Product Summarize | VANCH-VH production information
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2. USB port: it can used for power charge, firmware upgrade, data output
and communication.
3. Scan button: it’s use for start or stop scan process.
4. Built-in antenna: 2dbi
5. Anti-drop pad
6. Navigation button: it’s use for menu switch
7. On/off button: It’s used for the device on/off with long press. It can stop
scanning every time, and it will be forced shutdown the device when long
press than 5 seconds.
8. Lanyard hole.
1 . 2 P r o d u c t F ea t u r e s
Strong function with simple use
VANCH-VH meet the easily use based on Ergonomics. It can detect
ISO18000-6C tag, Flash storage, Bluetooth communication etc. Function.
Real-time data collection
VANCH-VH integrated with bluetooth communication module, user can do
real-time data collection, and support real-time and offline data transmit.
High reliability and durability
VANCH-VH is designed strong and sturdy to work under different harsh
environment. The protection level is IP53, can bear 2 meters drop test.

Product Summarize | VANCH-VH production information
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Work temperature is -10℃~50 ℃.
Open interface extension application
VANCH-VH is with good extension for projects, user could connect this
device with different kind of external device by USB or Bluetooth. For
example, it can connect with receipt of barcode printer to do real-time data
transmit or printing.
High storage capacity
VANCH-VH is built in 128M storage capacity, the data could be saved under
out of power condition.
1 . 3 P a c k a g e c o n f i r m a t i o n
Please check if the package is including components as below before using.
A. User manual CD
B. Hardware as below:
Battery
Power adapter and USB cable
Device

Product Summarize | VANCH-VH production information
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1.4 Performance
(1)Read/write tag type: Comply with ISO18000-6C protocol
(2)RF ID Frequency: 902.5MHz ~ 927.5MHz
BLE Frequency: 2402MHz ~ 2480MHz
(3)Read range : >7m (tag performance independent)
(4)Support real-time and offline data transmit
(5)Flash storage capacity: 128MB
(6)Battery capacity: 3.6V 3100mAh re-chargeable lithium battery
(7)Dimension:270x125x30mm

Product Summarize | VANCH-VH production information
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2User instructions
VANCH-VH button design completely follows the operating principle of the
mobile phone keys, and the user can quickly get started with the device with a
short time. Common operations are as follows:
Function
Operations
Power on/off
Long press”power”button with 2 seconds,
it can power on/off the device, if long
press with 5 seconds can Forced
shutdown the device under unusual
situation.
Menu switch
Click”UP””Down”could do the menu
switch, long press them more than 1
second could menu switch quickly, click
“OK”could enter/quit from the Sub-menu.
Select work module
Move to”menu switch”, click”ok”to enter
the sub-menu, you could select use”RFID
module”or “barcode module”. “RFID
module”use to rfid tag detect, “Barcode
module”use to barcode scan( if the device
is without barcode, then this function is not
workable)
RFID power adjust
Move to”set RF power output”menu,
click”ok”to enter the sub-menu, press”
up”and “down”button to set the RF power
output, then click”OK”to confirm.

Product Summarize | VANCH-VH production information
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Function
Operations
Volume adjust
Move to “volume adjust”menu, click”
ok”enter to sub-menu, press”up”and”
down”to set volume adjust, then press”
OK”to confirm.
Read mode
Move to “Read mode”menu, click”ok”
enter sub-menu, press”up”and”down”to
set read mode, and click”OK”to click.
“Single read tags”, means keep press”
scan”button to read, and without press, it
will stop reading tags. “Continuous read
tags”, means press”scan”button to read,
and press”scan”again to stop reading
tags.
Inventory information
Move to”inventory record”menu, click”
ok”enter sub-menu, press”up”and
“down”to check the inventory records.
Press”OK”to check tag details information,
it will show the time of tag being read with
year/month/date/time, location/total
quantity, press”F1”to quit from the”
inventory record”sub-menu.
Bluetooth information
Move to”Bluetooth information”menu,
press”OK”to enter sub-menu to set the
name of bluetooth, PIN code and rest of
bluetooth etc. Operate.
Firmware information
Move to”firmware information”menu,
press”OK”enter sub-menu, you could
check the device model NO. Version No.

Product Summarize | VANCH-VH production information
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Function
Operations
RFID reader module type, RFID reader
module version.
Output type
Under detect type, move to”output type”
menu, it’s ok to select the data output
type.
“data transmit”type, it need send
detected tag data to PC by USB cable.
The output format please refer”VH-88
development manual”point 1.5.
“Simulate keyboard”mode, it will treat the
device as keyboard, to output the tag
data to the PC cursor. Please refer”
VANCH-VH simulate keyboard
function”manual.
RFID read
Under RFID read mode,
Set as”“Single read tags”, means keep
press”scan”button to read, and without
press, it will stop reading tags.
“Continuous read tags”, means press”
scan”button to read, and press”scan”
again to stop reading tags.
Barcode scan
Under barcode scan mode:
Press”Scan”to scan 1d/2d barcode, the
barcode module will start work and keep 4
seconds. And long press”scan”it can keep
scan barcodes.
Data storage
Long press”F1”could store the detected
tags, the tags quantity show on the screen

Product Summarize | VANCH-VH production information
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Function
Operations
of the device will clear after stored
successfully, the time of storage is depend
on the tag quantity. The data will be
stored under”inventory”file of VANCH-VH,
it’s named as “year, month,
date_number.bin”.
USB flash mode
Connect VANCH-VH device with PC by USB
cable, under the power off mode, first keep
press”scan”, second press”power on”,
then will enter into the USB flash mode.
The PC will spot the VANCH-VH as USB
flash device, user could download the file
from”inventory”of VANCH-VH.
DFU upgrade
This function used to upgrade the firmware
of VANCH-VH, please refer the”VANCH-VH
upgrade steps”.
Others
If want to do secondary development of
VANCH-VH, please refer”VANCH-VH
development manual”document.
3Common faults
3 . 1 B l u e t o o th f a u l t
Fault
Solutions
Can not search out the Bluetooth
If the device power on, can not search it by
other device, please power off then power
on again, if it’s still can not search out,

Product Summarize | VANCH-VH production information
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Fault
Solutions
please return the device to manufacture for
repairing, this case will not happen
normally.
Connect the Bluetooth fail
When connect the Bluetooth with
password, the default password is 0000.
Bluetooth signals not stable,
Frequently dropped
When it dropped suddenly after
connecting, please try to connect it near
the Bluetooth adapter.
3 . 2 O t h e r d e f au l t
Fault
Solutions
Battery can not be charged
Exchange the battery to another normal
workable device to check if it’s the battery’s
problem or the power supply cable with adapter
is fault.
Can not power on
First to check if the device is out of power or the
device is with fault. If the battery is out of power,
then please charge it firstly. If the problem of
device, please contact the manufacture
technical guys to find a suitable solution.
No sound
To check if the volume if it’s correct
3 . 3 R F I D F a u l t
Fault
Reasons may cause the
fault
Solutions
Can not read tags
Out of the reader’s
Move the rfid tag near

Product Summarize | VANCH-VH production information
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Fault
Reasons may cause the
fault
Solutions
reading range
the reader
Antenna broken
Replace the reader
antenna
Parameter RF Power is
too low
Set the RF power
Tag broken
Replace other tags for
testing
Reader module broken
Contact technical guys
Read tags very short
range
Parameter RF Power is
too low
Restore factory
parameters
Tag’s polarization is
different from antenna
Rotate tag with 90°.
Reader module broken
Contact technical guys
Tag broken
Replace other tags for
testing

售后服务 | VH-88 产品信息指南
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4AFTER SERVICE
4.1
Support and service
Website: Please visit http://www.vanch.net to get the product VANCH-VH
specification, optional accessories and necessary information
Customer support: if you have questions about the specifications or the
website information can’t answer all your questions, you can contact with our
service staff. If your equipment need to repair , please contact with us to get the
service information ,delivery instructions and the cost for repair before deliver
the equipment to us.
Service: please contact with our service staff if your equipment need
diagnostic service or other services. Please do not deliver your equipment
before contact with us. If your equipment meet the warranty conditions in the
warranty,please show us the proof of purchase date.
Please do as follows before contacting with us:
A. Read the specification
B. Prepare the follow information of the product
a) model
b) Serial number
c) the proof of purchase date
C. Prepare the equipment,the service staff may operating it .
D. Prepare the questions,detailed description can help the customer

售后服务 | VH-88 产品信息指南
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service solve the problem quickly.
4.2
Warranty
Warranty information
This article is Warranty statement of hardware product, please read
carefully.
One year limited hardware warranty
Shenzhen VANCH intelligent technology company provides the one year
defect-free guarantee of the materials and manufacture which is according to
the receipt date of the original purchaser
If Shenzhen VANCH intelligent technology company receives the defect
notice of the above definition, we can decide to repair or replace the defective
product which has been proven.
If Shenzhen VANCH intelligent technology company can not repair the
product or replace it in reasonable time, the customer can choose a refund when
returning the product.
Warranty range
As the describing of above warranty, it should not include the defects which
caused by factors below: mistake use; unauthorized modification; open this
hardware; operate and store this products in the excess environmental
specifications; damage during transportation; improper maintenance; or cause
to use the software, spare parts, media, accessories, consumables which is not
supply by Shenzhen VANCH Intelligent Technology or use the item which is not
design for this product.

售后服务 | VH-88 产品信息指南
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There is only one warranty statement of Shenzhen VANCH Intelligent
Technology Co., Ltd, and there is no other written or oral warranty statement.
The metaphor of sales of any goods or apply to special-purpose subject to
this written warranty with one year period
Shenzhen VANCH Intelligent Technology Co., Ltd will not be responsible for
direct, indirect, special, accidental, or ensuing damage (including profits loss) in
any cases. Whether based on warranty statement, contract, negligence, or any
other theoretical legal basis.
4.3
Service Line
Thank you for choosing our RFID products and, sincerely we will offer you
technical supports about the integration application of these products. Any of
your problems or doubts about our products’quality and application, is quite
sure to get prompt attention and soon solutions. Our contact details as follows:
Company Name: Shenzhen VANCH Intelligent technology co., Ltd
Address: F4, Building B, Fuanna Industrial Park, Longhua District, Shenzhen,
Guangdong Province, China
Postcode::518109
Tel: 0755-8242 6775
Fax:0755-8240 3457
Website: www.vanch.net
Email: sales@vanch.net

FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.a
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
The device has been evaluated to meet general RF exposure requirement. The device can be used
in portable exposure condition without restriction.
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